BBC extends partnership for two years

19 December 2016

BBC extends partnership with Capita for an additional two years

The BBC has agreed to extend its existing TV licence collections partnership with Capita for a further two years. This extends the current eight-year contract to June 2022.

Over the remaining term of the contract, both parties will continue to work closely together to further improve revenue collection rates, reduce evasion and decrease the cost of collection for the BBC. Capita will introduce further enhancement to its insight and analytical capability, and introduce new technologies to enhance the service experience for the Licence Fee payer.  

Andy Parker, Chief Executive of Capita plc, said: “This contract extension reflects the success of the partnership, which has run since Capita first took over the administration of TV Licensing in 2002, signing a further contract in 2011. Capita now collects £3.7bn in licence fees on behalf of the BBC. We have made efficiencies over the contract and collection costs are now less than 3p in every pound. We look forward to continuing to work with the BBC over the next five years.”  

ENDS

For further information:

Capita plc
Tel: [phone]
Andy Parker, Chief Executive Officer
Shona Nichols, Executive Director, Communications
Andrew Ripper, Head of Investor Relations

Media enquiries

David Hendy
Tel: [phone]
[e-mail]

Note to editors

Capita is a leading UK provider of technology-enabled customer and business process services and integrated professional support services. With 75,000 people at over 500 sites, including 94 business centres across the UK, Europe, India and South Africa, Capita uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE 100 with 2015 revenue of £4.7 billion. Further information on Capita can be found at: www.capita.com.