Directorate Change

14 September 2011 FirstGroup plc ("FirstGroup" or "The Group") Board and Senior Management appointments FirstGroup plc announced today the following Board and senior management changes. Jeff Carr, Finance Director, has informed the Board of his intention to leave the Group to take up the role of Chief Financial Officer of Royal Ahold NV, an international retailing group based in the Netherlands. Jeff will leave the Group on 11 November 2011 and a search for his replacement will commence immediately which will allow the Board to consider internal and external candidates. Nick Chevis, who has been with the Group since 1997 and held a number of senior finance roles, will become Acting Finance Director to ensure the continuation of strong financial leadership and control. Vernon Barker joins the senior management team as Managing Director of the UK Rail division. Vernon has been the Managing Director of First TransPennine Express (FTPE) since the Group commenced operation of the franchise in 2004. During this time passenger numbers have grown from 13m to 24m per annum and a number of significant improvements have been delivered including the introduction of new Anglo Scottish services and a £260m fleet of trains. Commenting, Tim O'Toole, Chief Executive said: "On behalf of the Board I would like to thank Jeff for his significant contribution over the past two years during which time the Group has delivered a robust performance, including increased net cash generation and a further reduction in net debt, in a challenging trading environment. We wish him every success in his new role." "I am delighted to welcome Vernon to his new role within the Group as Managing Director of our UK rail operations. Under his leadership FTPE has delivered significant improvements in performance, punctuality and customer satisfaction and most recently the franchise was successfully extended for a further three years. He has a proven track record in railway management and a strong focus on customer service. This will be invaluable as we continue to build on our market leading position and develop our existing and new rail interests." Contacts FirstGroup: Rachael Borthwick Group Corporate Communications Director +44 (0) 20 7291 0508 / +44 (0)7771 945432

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