Statement re Senior Appointments

22 March 2005 FIRSTGROUP PLC SENIOR MANAGEMENT APPOINTMENTS FirstGroup plc, the UK's largest surface public transport operator, today announced the following senior management appointments: Nicola Shaw is to join the Group's Executive Management team in May as Business Change Director, reporting directly to Moir Lockhead, Chief Executive. Her role will focus on the Group's bus operations. Nicola joins us from the Strategic Rail Authority where she was Managing Director Operations. Andrew Haines joins the company as Managing Director of the UK Rail Division, replacing Jeremy Long who has announced that he intends to leave the Group to pursue other interests. Andrew joins the Executive Management team from South West Trains where he was Managing Director. Moir Lockhead, Chief Executive said: 'I am delighted that Nicola is joining us. She will further strengthen our Executive Management team and will focus on quality and delivery for improved public transport across all FirstGroup's operations.' 'I am very pleased to welcome Andrew to the Group. He is highly respected across the transport sector and has a strong track record within the rail industry. I'd like to take this opportunity to thank Jeremy for his contribution to the Group and wish him every success for the future.' Notes to Editors: Nicola Shaw has spent her whole career in the public transport industry, both in the UK and overseas. She joins FirstGroup from her current position as Managing Director, Operations at the Strategic Rail Authority. Her previous employers have included ORR, Bechtel, Halcrow, the World Bank and London Transport. She has degrees from Oxford University and the Massachusetts Institute of Technology. Andrew Haines has spent his career in the railway industry, having joined British Rail as a graduate manager in 1985 and worked in numerous front line positions. At privatisation Andrew joined Railtrack where he achieved rapid promotion before joining South West Trains in 1997. In January 1999 he was made Operations Director and then became Managing Director of South West Trains in September 2000. Both Nicola Shaw and Andrew Haines will be members of the FirstGroup Executive and Safety Management Boards.

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