Trading Statement

Embargoed until 7:00am on Thursday 3 October 2013 3 October 2013 FIRSTGROUP PLC PRE-CLOSE TRADING UPDATE FirstGroup plc ("FirstGroup" or the "Group") reports the following trading update for the six months to 30 September 2013 ("the period" or "the first half"), ahead of our half-yearly results due to be announced on Wednesday 6 November 2013. Summary • Overall trading in line with management's expectations • First Student continues to make progress in reforming the operating model • Continued good performance by First Transit, with strong growth in shuttle and paratransit businesses • US economic conditions continue to affect core Greyhound customers though trends improved in Q2, continued focus on cost management. Successful expansion of Greyhound Express continues • UK Bus transformation plan on track • UK Rail delivered further solid passenger revenue growth • First Great Western franchise agreement to September 2015 signed with Department for Transport. Negotiations to extend First Capital Connect are underway First Student We continue to work through our recovery plan for First Student, and the process of improving our efficiency and implementing uniform practices across our operations throughout North America continues to deliver incremental margin improvements. Like-for-like US Dollar revenue growth for the period, which is expected to be 1.2%, is likely to moderate through the second half, as we continue to focus on winning or retaining only those contracts that meet our returns criteria. We continue to expect margins for the first half of the year to be ahead of the equivalent period last year. First Transit First Transit delivered a good first half trading performance, with US Dollar revenues expected to increase by 8.4% on a like-for-like basis (as adjusted for the disposal of FSS). Contract retention rates were maintained at over 90%, and we were particularly pleased with several significant retentions including two paratransit contracts in Kansas and Wisconsin, a shuttle bus contract for BWI Airport in Baltimore, and several new business wins which included a call centre contract award for the Chicago Regional Transportation Authority. Greyhound Greyhound's core market continued to feel the effects of the prolonged US economic downturn, with like-for-like revenue expected to be down 2.4% for the six month period. However, trading during the recent summer months has shown tentative signs of improvement, although we remain focused on cost control. We continue to work to optimise our Greyhound Canada network and cost base to deliver a commercially viable service across the country. Greyhound Express continues to grow robustly, and will shortly add new routes or increase frequencies from major markets in Illinois, Tennessee, Georgia and Florida, and launch services in new markets in Arkansas. We are continuing to invest to ensure the experiences gained from Greyhound Express and BoltBus support the modernisation and improve the yield management capability of the traditional Greyhound service. UK Bus During the period, like-for-like passenger revenue in the division is expected to increase by 1.6%, with particularly positive results from those operations furthest along the transformation programme. While the pace and approach being taken to fares and network changes is deliberately tailored to local market conditions, it is pleasing that overall the division is expected to report passenger volume growth, of 0.6%, for the first six month period in several years. Where changes to our commercial proposition have been in place longest or have changed most significantly, such as in Sheffield, Rotherham, Doncaster and Manchester, we are seeing particularly pleasing increases in commercial passenger volumes. A number of our local markets continue to face challenging economic conditions, and there remains considerable work to be done to meet our medium-term objective of double digit margins for the division, but as we progress through our transformation plans, our confidence continues to increase. UK Rail UK Rail achieved another solid performance in the period, with like-for-like passenger revenue expected to increase by 5.7%. During the period the invitations to tender for the Essex Thameside and the Thameslink, Southern and Great Northern franchises were issued by the Department of Transport (DfT). As a shortlisted bidder on both processes, we look forward to submitting competitive bids that deliver for passengers, taxpayers and shareholders. We continue to challenge Network Rail on infrastructure failures and are working with them to ensure they deliver on their plans to minimise major disruption and the impact this has on our passengers' journeys. We have signed an agreement with the DfT to operate the First Great Western franchise for a further 23 months to 20 September 2015, securing continuity of rail services for passengers and retaining our experience in managing the impact of the multi-billion pound investment programme already underway on the network. We will also work with the DfT on delivery of a fleet of electric trains for the Thames Valley routes, the roll out of Wi-Fi, enhanced capacity for the Night Riviera sleeper and there is scope for us to discuss further improvements. In addition we will continue working toward the introduction of the new InterCity Express fleet from 2017. Outlook Commenting, Tim O'Toole, Chief Executive said: "I am pleased to report overall trading for the first half of the year is in line with our expectations, despite continued economic headwinds in some of our markets. While it is still early days, we are on track with our plans to return the Group to a position of strength. The foundations have been laid for a more robust company, and we intend to continue the hard work and relentless focus that is needed to improve our operating performance, deliver enhanced growth and drive sustainable returns over the medium term. "Today's agreement with the Department for Transport is good news for First Great Western passengers, taxpayers and our shareholders as it provides continuity and consistency, building on the improvements our experienced team has already made over the last franchise period. We have seen significant improvements in customer satisfaction and punctuality, and working with the DfT we have delivered additional capacity on the busiest morning peak trains. We will work closely with stakeholders and partners along the route to explore further ways to support our local communities. As the UK's largest and most experienced rail operator we remain committed to maintaining a leading position in the market, and look forward to the rail re-franchising programme gathering pace in the coming months. We have a fundamentally attractive portfolio of market leading transport businesses, and our unrivalled scale and breadth gives us significant opportunities to share best practice and expertise, to deliver outstanding services to our customers and to create long term, sustainable value for our shareholders." A conference call for analysts and investors will be held at 9:00am today. Please call +44 20 7291 0507 in advance of the call to register and to receive joining details. Contacts at FirstGroup: Rachael Borthwick, Group Corporate Communications Director Stuart Butchers, Group Media Relations Manager Faisal Tabbah, Group Investor Relations Manager Tel: +44 20 7291 0507 / 0508 Contacts at Brunswick PR: Michael Harrison/Andrew Porter, Tel: +44 20 7404 5959 Indicative restated prior period comparatives due to adoption of IAS 19 (revised) and the rights issue The tables below show restated prior period comparative figures for the divisions and for the Group for the six months to 30 September 2012 and the financial year ended 31 March 2013. The restatement reflects (a) the retrospective adjustment from the adoption of the changes in IAS 19 Employee Benefits (revised), and (b) the retrospective adjustment of earnings per share figures as required by IAS 33 Earnings Per Share, reflecting the rights issue completed in June 2013. (a) IAS 19 (revised) IAS 19 (revised) applies to financial years beginning 1 January 2013 or later. It is adopted by the Group as of the financial year 2014. The key impact on the Group from the revised standard will be to remove the separate assumptions for expected return on plan assets and discounting of scheme liabilities and replace them with one single discount rate for the net deficit. The actual benefits and the cash contributions for these plans are not impacted by IAS 19 (revised). (b) Rights issue Pursuant to the rights issue, On 10 June 2013, 722,859,586 new ordinary shares of 5 pence each were issued, with three new ordinary shares issued for every two existing ordinary shares held. As a result the total issued share capital increased to 1,204.9m ordinary shares. The weighted average number of shares for the six months to 30 September 2013 is expected to be approximately 916m shares, and the weighted average number of shares for full year to 31 March 2014 is expected to be approximately 1,060m shares. For the calculation of earnings per share, the number of shares held prior to 10 June 2013 has been increased by a factor of 1.227 to reflect the bonus element of the rights issue. 6 months Year to to 30 Sep 31 March 2012 2013 Underlying Reported Impact Impact Unaudited Reported Impact Impact Unaudited continuing of IAS of restated of IAS of restated results1: 19 rights 19 rights issue issue £m £m £m £m £m £m £m £m First Student 5.2 - 5.2 109.9 - 109.9 First Transit 28.8 - 28.8 49.1 - 49.1 Greyhound 33.5 1.3 34.8 52.0 2.5 54.5 UK Bus 39.6 (18.6) 21.0 90.7 (37.2) 53.5 UK Rail 35.4 (11.6) 23.8 63.2 (25.2) 38.0 Group items (13.8) - (13.8) (29.5) - (29.5) Underlying 128.7 (28.9) 99.8 335.4 (59.9) 275.5 operating profit Net finance (80.0) (0.1) (80.1) (163.0) (0.2) (163.2) costs Underlying 48.7 (29.0) 19.7 172.4 (60.1) 112.3 profit before tax Tax (9.8) 5.8 (4.0) (34.7) 12.1 (22.6) Underlying 38.9 (23.2) 15.7 137.7 (48.0) 89.7 profit for the year Attributable to: Equity holders 34.5 (23.2) 11.3 129.4 (48.0) 81.4 of the parent Non-controlling 4.4 - 4.4 8.3 - 8.3 interests 38.9 (23.2) 15.7 137.7 (48.0) 89.7 Weighted 481.6 - 109.1 590.7 481.7 - 109.1 590.8 average number of shares Underlying 7.2p (4.8)p (0.5)p 1.9p 26.9p (10.0) (3.1)p 13.8p earnings per p share (p) Adjustments2: Amortisation (13.6) - (13.6) (52.0) - (52.0) charges Exceptionals, (26.7) - (26.7) (83.2) - (83.2) property disposals, etc. Tax credit 13.9 - 13.9 45.3 - 45.3 thereon Discontinued - - - - - - operations Non-controlling 0.1 - 0.1 (4.5) - (4.5) interests Basic profit 8.2 (23.2) (15.0) 35.0 (48.0) (13.0) for the year Basic EPS (p) 1.7p (4.8)p 0.6p (2.5)p 7.3p (10.0) 0.5p (2.2)p p 1 Underlying trading results before items noted in 2 below. 2 Amortisation charges, ineffectiveness on financial derivatives, exceptional items, (loss)/ profit on disposal of properties and discontinued operations and tax thereon. The financial and other information provided in this update is preliminary and has not been reviewed by the Group's auditors. FirstGroup plc (LSE: FGP.L) is the leading transport operator in the UK and North America. With revenues of more than £6 billion and around 120,000 employees, we transport more than 2.5 billion passengers every year. Each of our five divisions is a leader in its field: First Student is the largest provider of student transportation in North America with a fleet of around 50,000 yellow school buses, First Transit is one of the largest providers of outsourced transit management and contracting services in the US, while Greyhound is the only national operator of scheduled intercity coach services across North America. In the UK, FirstGroup is one of Britain's largest bus operators running a fleet of some 6,500 buses, and we operate approximately a quarter of the UK passenger rail network, carrying over 310 million passengers a year. Our vision is to provide solutions for an increasingly congested world… keeping people moving and communities prospering. Visit our website at: www.firstgroup.com

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