Re Product Shipment

15 May 2002 RM commences shipments of next generation infrastructure system for schools RM plc, the UK's leading supplier of ICT software, systems and services to education establishments, has commenced shipments of RM Community Connect 3, the next generation of its flagship network infrastructure product for schools. RM Community Connect 3 provides schools with a secure and stable platform on which to build their whole-school ICT systems. RM announced in February that the release of Community Connect 3 was being delayed in order to allow additional testing of the software. Following extensive trials in 60 education establishments, first shipments of the product have now commenced - ahead of the Group's revised development plan. Community Connect 3 incorporates the latest technology and offers significantly increased functionality over earlier generations, with enhancements targeted at areas which most benefit users in schools. The product represents a major strategic upgrade for RM's schools customers and is expected to generate significant additional business for the Group's other product ranges as schools invest in substantial developments of their ICT infrastructure. Tim Pearson, Chief Executive of RM, commented, 'RM Community Connect 3 was very well received by customers at BETT 2002, the UK's leading education ICT show, in January. The product takes forward the tried and tested benefits of RM Community Connect - robustness, ease of use and classroom-appropriateness - with the addition of enhanced management tools and support for Microsoft Windows XP. The new features we have added are those that our customers told us they need to make their ICT infrastructure more reliable and more manageable. ' - Ends - For further information, please contact: Phil Hemmings, RM plc 08709 200200 Fiona Fong/Mark Antelme, Brunswick 020 7404 5959 Notes to editors Community Connect 3 is the most robust and reliable infrastructure system RM has produced. It is the result of over 150 person-years of development and has been widely field-tested in 43 schools and 17 other educational establishments over the last eighteen months. Community Connect 3 has been specifically designed for the school environment and delivers against five key principles: Confidence: Having confidence in ICT facilities is important to everyone within the school. Teachers need to have the confidence that when they plan to use ICT, they can use it to achieve the most productive lessons. Senior managers need the confidence that their ICT systems will meet the school's needs today and in the future. Control: It is important to teachers to be in control of their use of ICT in lessons. Also ICT support staff need to be able to manage the resources effectively, delegating control to others within the school, whilst keeping an overview of the complete system. Flexibility: Flexibility is essential as it allows ICT Support staff to provide an ICT environment that supports and empowers all of their users, balanced against the need for effective control and management. This balance is a key issue for overall ICT resource management, and it is important to have the flexibility to choose the balance. Access: Giving controlled access to ICT resources across the entire learning community, both inside and outside the school and including mobile access, is becoming a priority for senior managers. Teachers and learners want to use ICT when they want and at any time, including from home. Individual Freedom: Learners value ICT that provides individual freedom and a feeling of ownership. For example, being able to personalise their `own' computer in school, where information is secure and they have easy access to their individual learning resources.

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