Company Secretary Change

Appointment of new Company Secretary 23 April 2012 The Board of Serco Group plc (Serco) is pleased to announce the following appointments. Joanne Roberts, currently Company Secretary, has been appointed to the role of Commercial and Finance Director in Serco's newly created UK and Europe division. John Hickey, currently Serco's Tax and Treasury Director, will become Company Secretary effective from 15 May 2012, following Serco's Annual General Meeting. John joined Serco in 2003 from KPMG where he worked in a variety of senior roles, having previously qualified as a chartered accountant with Ernst & Young. Alastair Lyons, Chairman of Serco Group plc, said: "On behalf of the Board I would like to offer our thanks to Jo for her excellent support over many years. We wish her well in her new role within Serco. I also offer my congratulations to John. He knows and understands our business well, having joined our management team nine years ago, and I look forward to working with him as the Group's new Company Secretary." Ends For further information please contact Serco: Stuart Ford, Head of Investor Relations T +44 (0) 208 334 4122 Marcus De Ville, Head of Media Relations T +44 (0) 208 334 4388 About Serco Serco is a FTSE 100 international service company, which combines commercial know-how with a deep public service ethos. Around the world, we improve essential services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aviation, BPO, defence, education, environmental services, facilities management, health, home affairs, information and communications technology, knowledge services, local government, science and nuclear, transport, welfare to work and the commercial sectors. More information can be found at www.serco.com

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Serco Group (SRP)
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