Director Appointment

Serco Group plc appoints Non-Executive Director                

Serco Group plc ('Serco') is pleased to announce the appointment of Margaret
Ford as a Non-Executive Director to its Board with effect from 8th October
2003.

Since April 2002, Margaret has been Chairman of English Partnerships, the
government's national urban regeneration agency. She is also a non-executive
director of OFGEM, the gas and electricity markets regulator and a
non-executive director of Thus plc.

An HR professional by background, Margaret has championed a wide range of
employment issues in her career, including time spent as a full time trade
union official. Margaret is an energetic and determined businesswoman that has
built two well-founded companies in her career to date and has successfully
combined commercial life with a strong commitment to public service. She
currently heads Good Practice Ltd, a company providing a blue-chip client list
with best practice material across a range of HR disciplines.

Kevin Beeston, Serco's Executive Chairman said:

'We are delighted that Margaret has agreed to join us; she brings a range of
skills and experiences that will complement Serco's Board very well. Margaret
has demonstrated keen entrepreneurial ability, understands effective
organisational and change management and has excellent knowledge of the public
sector. We very much look forward to working with her.'

- Ends -

For further information please contact:

Serco Group plc

T: [phone]

Ben Woodford Corporate Communications Director

Notes to Editors

  * Serco is one of the world's largest public service companies operating on a
    global basis in a diverse range of sectors, including defence, aerospace
    and science, public transport and traffic management, health, education,
    justice and local government.
   
  * Serco is focused on the public sector, which represents around 90% of its
    business and has a strong public service ethos. In partnership with
    customers and staff Serco aims to enhance service levels and operational
    efficiency by shortening decision making chains, reducing bureaucracy and
    achieving continuous improvement.
   
  * More information on Serco can be found at www.serco.com
   
  * English Partnerships is the national regeneration agency that is focused on
    accommodating growth and demand for residential property, managing the
    national strategy for the development of brownfield sites and responsible
    for a portfolio of strategic regeneration sites.
   
  * To comply with paragraph 16.4 of the UK Listing Authority listing rules,
    the company confirms that that there are no matters requiring disclosure
    for Mrs. Ford in relation to paragraphs 6.F.2 (b) to (g) of the listing
    rules.
   
  * Mrs. Ford is also currently a director of Thus plc, Priority Sites Ltd. and
    Good Practice Ltd. Previous directorships held within the past 5 years are
    Mayfield Developments Ltd., Eglinton Management Centre Holdings, Eglinton
    Management Centre Ltd., and Seneca Management Consulting.