9 Months Business Figures - New Business Up 30%

CGU PLC 27 October 1999 CGU plc WORLDWIDE LIFE & SAVINGS NEW BUSINESS 9 MONTHS 1999 * Worldwide new business increased by 30% to £5,412m. * New annual premiums up 67% to £521m, including £179m from Polish pensions in the third quarter. * Single premium sales 25% higher at £4,256m. * ISA, PEP, unit trust and UCITS sales up 37% to £635m. Bob Scott, Group Chief Executive, commented: 'Record new business sales of £5.4 billion were achieved in the first nine months, 30% higher than last year, with growth in all our major businesses. The UK again produced a good performance, with strong investment bond and pensions new business, and our equity ISA sales are growing faster than the market. In Poland, we are the leading pensions business having captured some 25% of this new market, with new annual pension premiums totalling £179m in the third quarter. We continue to seek new opportunities to grow our life and savings business and to build on our strong position in the UK and in Continental Europe.' Enquiries: Media Robbie Graham, Director of Life Development +44(0)171 662 2050 UK Press: Ian Harper, Public Relations Manager 01904 452 172 0410 011 428 (mobile) Analysts/Investors Steve Riley, Head of Investor Relations +44(0)171 662 8115 New single New annual ISAs/PEPs TOTAL premiums premiums unit trusts /UCITS (ii) Local Local Local Local 9 mths currency 9 mths currency 9 mths currency currency 1999 growth 1999 growth 1999 growth growth £m % £m % £m % % United Kingdom 1,974 29 127 (4) 549 51 30 France 979 18 9 13 18 Netherlands 244 9 57 4 8 Italy 679 17 38 1 16 Poland 9 167 225 487 461 Germany 83 n/a 24 n/a n/a Other Europe 138 160 8 29 86 (12) 48 Rest of World 150 (3) 33 21 1 ----- --- --- --- --- --- --- TOTAL 4,256 25 521 67 635 37 30 ----- --- --- --- --- --- --- Notes: (i) Average exchange rates used and premiums are gross of reassurance. (ii) UCITS are collective investments sold throughout Europe and Asia. (iii) Growth excludes sales from discontinued business. UK : CGU Life's total sales of new life, pensions and investment business rose by 30% to £2.7bn. There was strong growth through our multi-channel distribution network, with NAPI (new annual premiums plus a tenth of new single premiums and investment products) sales up 10% through IFAs and 36% through our other channels. New single premiums were 29% higher at £1,974m, boosted by a 43% increase to £1,371m in sales of our main investment product, the Portfolio Bond. New single premium pension sales increased by 19% to £559m, including an 18% increase in individual pensions business to £303m and a 20% increase in group pensions business to £256m. New annual premiums were 4% lower overall with increased individual pensions business offset by lower mortgage and protection sales. Annual premium pension sales were up 5% at £82m, with individual pension business 11% higher at £50m and group pensions sales of £32m. These strong pensions sales and CGU Life's position as one of the lowest cost operators make it ideally placed to capitalise on future stakeholder pensions. New investments into ISAs, unit trusts and PEPs were 51% higher at £549m, including £162m of ISA sales. In the 3rd quarter, ISA sales were £79m, roughly 90% of PEP sales in the 3rd quarter of 1998. France : New business levels continued to show good growth, with single premium sales 18% higher at £979m, well ahead of the market growth of around 10%. AFER bond sales remained buoyant, up 51% at £531m, reflecting the product's competitive return. Sales of unit- linked policies (including £91m in unit-linked AFER sales) and other savings products were at a similar level in the third quarter and group protection sales remain ahead of 1998 levels. To grow its share of the individual protection market, Abeille vie redesigned and relaunched its main protection policy, 'ANOR', in September 1999. Netherlands : New annual premiums were 4% higher at £57m, including a 33% increase to £13m in sales of Delta Life, our unit-linked universal life product. Single premiums were up 9% to £244m, following the acquisition of a new group pension scheme. The acquisition of Nuts Ohra will make Delta Lloyd Nuts Ohra the 4th largest life insurer in the Netherlands, and the second largest in pensions. Sales from Nuts Ohra are not included in these new business results and will be consolidated in the fourth quarter of 1999. Italy : Following strong sales in the first 6 months of the year, new annual and single premiums remained ahead of 1998 levels at the 9 months stage, at £38m and £679m respectively. We are focused on developing our newest bancassurance arrangements. Banca Popolare di Lodi contributed £3m (1998 £1m) in annual premiums and £24m (1998 £2m) in single premiums, and business is just commencing through Banca delle Marche, contributing £9m to single premiums. Together, they provide a 500 national branch network and training and new product design are well underway. We have the bancassurance expertise and international reputation to further expand distribution in Italy and CGU is actively seeking new opportunities. Poland : CU Polska has a leading position in the Polish pensions market and generated £179m in new annual premiums in the third quarter, representing the processing of 1.1m applications. At 30 September 1999, 1.6m pension applications in total had been received, with a further tranche expected in the fourth quarter. Life sales have benefited from the cross-selling opportunities provided by the new pension arrangements. Annual premium life sales were 16% higher at £44m and single premiums increased by 167% to £9m. Overall, total annual premium sales were substantially higher at £225m in the first nine months. In Romania, we were pleased to receive a licence to begin life operations from next year. Romania offers exciting growth prospects, with a large population of 23 million, a low life assurance spend to GDP of 0.03% (UK 7.87%), and the prospect of future reform of state pensions. Germany : New business levels remained strong at Berlinische Leben and we continue to refocus the business on the profitable unit- linked and group pensions markets. Sales were well ahead of last year, with annual premiums increasing to £24m, including £9m in the third quarter, and single premiums of £83m, reflecting strong pension and annuity sales. In Ireland, excellent single premium investment bond sales of £55m were achieved in the third quarter, boosting total new business to £118m in 1999. Our cross-border business in Luxembourg added £86m in UCITS sales. New annual premiums more than doubled to £12m in Turkey, reflecting an increase in the direct salesforce to over 600. In the United States, single premium sales of £128m were 5% lower, with good sales of a new deferred annuity product being offset by reduced demand for immediate annuities. Annual premiums were 15% lower at £15m, following our withdrawal from sales of unprofitable group health products. In Canada, sales of protection and annuity products boosted new annual premiums by 32% to £6m and single premiums were 9% higher at £21m. ASSET MANAGEMENT CGU manages worldwide assets of around £130bn, making us one of the top 20 fund managers in Europe. Over £6bn in new funds, including life and savings new business and over £800m in third party mandate investments, have been attracted in the first nine months of 1999. Our UK longer term investment performance record remains strong, with our third party pension fund performance ranking in the top quartile over the last 5 years. NOTES TO EDITORS * CGU is Europe's 5th largest insurance group and the largest in the UK (based on worldwide sales of some £18bn per annum). * Life and savings represents around half of CGU's total business. * The geographical split of total life, pensions and retail investment sales for the 12 months to 30 September 1999 was: % United Kingdom 49 France 19 Netherlands 6 Italy 12 Poland 4 Germany 2 Other Europe 4 Rest of World 4 --- 100 --- * Distribution of UK life and savings products using NAPI (new annual premiums plus a tenth of new single premiums and investment products) for the 9 months to 30 September 1999 was: % IFAs 66 Partnership/Direct 34 --- 100 --- * All growth rates are quoted in local currency. * CGU's 9 months 1999 results will be reported on 10 November 1999. * Results and corporate news releases are available on the Internet: www.cgugroup.com/group Worldwide life & savings new business - 9 months 1999 New single New annual ISAs/PEPs premiums premiums unit trusts/ UCITS (ii) Local Local Local 9 months currency 9 months currency 9 months currency 1999 1998 growth 1999 1998 growth 1999 1998 growth £m £m % £m £m % £m £m % United Kingdom Individual pensions 303 256 18 50 45 11 Group pensions 256 214 20 32 33 (3) Mortgage - - - 31 38 (18) Other life 1,415 1,064 33 14 16 (13) PEPs/ISAs/ unit trusts - - - - - - 549 364 51 ----- ----- --- --- --- --- 1,974 1,534 29 127 132 (4) France AFER (excl. unit-linked) 531 348 51 - - - Unit-linked & other savings 337 370 (9) 8 7 18 Group protection business 111 106 4 1 1 (22) ----- ----- --- --- --- --- 979 824 18 9 8 13 Netherlands Individual pensions 67 63 5 - - - Group pensions 118 81 46 13 14 (3) Universal life 13 27 (53) 13 10 33 Other individual life 37 43 (15) 25 25 (4) Group life 9 8 8 6 5 5 ----- ----- --- --- --- --- 244 222 9 57 54 4 Italy Unit-linked 590 540 9 15 9 70 Savings, protection & other 89 40 122 23 29 (21) ----- ----- --- --- --- --- 679 580 17 38 38 1 Poland Life & savings 9 4 167 44 42 16 Pensions - - - 181 - n/a ----- ----- --- --- --- --- 9 4 167 225 42 487 Germany Life & savings 28 6 n/a 12 4 n/a Pensions & annuities 55 6 n/a 12 3 n/a ----- ----- --- --- --- --- 83 12 n/a 24 7 n/a Other Europe Life & pensions 138 53 160 8 6 29 UCITS - - - - - - 86 98 (12) ----- ----- --- --- --- --- 138 53 160 8 6 29 United States Life assurance 5 7 (27) 7 11 (36) Pensions & annuities 123 124 (3) 8 7 - ----- ----- --- --- --- --- 128 131 (5) 15 18 (15) Other 22 21 9 18 9 94 ----- ----- --- --- --- --- --- --- --- TOTAL 4,256 3,381 25 521 314 67 635 462 37 ----- ----- --- --- --- --- --- --- --- Notes: (i) Average exchange rates used and premiums are gross of reassurance. (ii) UCITS are collective investments sold throughout Europe and Asia. (iii) 1998 figures exclude sales from discontinued business.

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