Final Results - Part 3 of 4
            Aviva PLC
02 March 2006
PART 3 OF 4
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Page 37
IFRS basis
Summarised consolidated income statement - IFRS basis
For the year ended 31 December 2005
         2005                                                                                         2005     2004
Page       €m                                                                                           £m       £m
                Income
60,62  36,738   Premiums written net of reinsurance                                                 24,982   23,351
-------------------------------------------------------------------------------------------------------------------
       36,557   Net premiums earned                                                                 24,859   23,175
        2,716   Fee and commission income                                                            1,847    1,268
       34,886   Net investment income                                                               23,722   15,733
          526   Share of profit after tax of joint ventures and associates                             358      242
          225   Other income                                                                           153       34
-------------------------------------------------------------------------------------------------------------------
       74,910                                                                                       50,939   40,452
                Expenses
      (28,979)  Claims and benefits paid, net of recoveries from reinsurers                        (19,706) (17,799)
      (15,259)  Change in insurance liabilities, net of reinsurance                                (10,376)  (6,104)
      (11,491)  Change in investment contract provisions                                            (7,814)  (5,635)
       (2,168)  Change in unallocated divisible surplus                                             (1,474)  (1,330)
       (6,362)  Fee and commission expense                                                          (4,326)  (4,471)
       (4,681)  Other expenses                                                                      (3,184)  (2,566)
         (896)  Finance costs                                                                         (609)    (522)
--------------------------------------------------------------------------------------------------------------------
        5,074   Profit before tax                                                                    3,450    2,025
       (1,356)  Tax attributable to policyholders' returns                                            (922)    (383)
--------------------------------------------------------------------------------------------------------------------
        3,718   Profit before tax attributable to shareholders' profits                              2,528    1,642
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                Tax expense
       (1,692)    United Kingdom tax                                                               (1,150)    (280)
         (591)    Overseas tax                                                                       (402)    (374)
-------------------------------------------------------------------------------------------------------------------
       (2,283)                                                                                     (1,552)    (654)
        1,356   Less: tax attributable to policyholders' returns                                      922      383
------------------------------------------------------------------------------------------------------------------
         (927)  Tax attributable to shareholders' profits                                            (630)    (271)
-------------------------------------------------------------------------------------------------------------------
        2,791   Profit for the year                                                                 1,898    1,371
==================================================================================================================
                Attributable to:
        2,598     Equity shareholders of Aviva plc                                                  1,767    1,275
          193     Minority interests                                                                  131       96
------------------------------------------------------------------------------------------------------------------
        2,791                                                                                       1,898    1,371
==================================================================================================================
All profit is from continuing operations.
         2005                                                                                       2005      2004
               Earnings per share - IFRS basis
 53   108.1c   Basic (pence per share)                                                             73.5p     55.8p
 53   107.2c   Diluted (pence per share)                                                           72.9p     55.3p
Subsequent to 31 December 2005, the directors proposed a final dividend for 2005 of 17.44p (final 2004: 16.00p) per 
ordinary share, amounting to £418 million (final 2004: £364 million) in total. Subject to the approval by shareholders
at the AGM, the dividend will be paid on 17 May 2006 and will be accounted for as an appropriation of retained 
earnings in the year ending 31 December 2006.
During 2005 the directors declared a final dividend for 2004 of 16.00p per ordinary share (final 2003: 15.15p) and an
interim dividend for 2005 of 9.83p per ordinary share (interim 2004: 9.36p) totalling £364 million (2004: £342
million) and £233 million (2004: £211 million) respectively.
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Page 38
Proforma reconciliation of Group operating profit to retained profit for the year - IFRS basis
For the year ended 31 December 2005
Page     2005                                                                                       2005      2004
           €m                                                                                         £m        £m
                IFRS operating profit before tax attributable to shareholders' profits
  47    1,566   Long-term business                                                                 1,065     1,116
  48      135   Fund management                                                                       92        40
  49    2,281   General insurance and health                                                       1,551     1,259
                Other:            
  50      (12)    Other operations                                                                    (8)     (121)
  51     (200)    Corporate costs                                                                   (136)     (188)
  51     (641)  Unallocated interest charges                                                        (436)     (437)
-------------------------------------------------------------------------------------------------------------------
        3,129   IFRS operating profit before tax attributable to shareholders' profits             2,128     1,669
                Adjusted for the following:
  59      (63)  Impairment of goodwill                                                               (43)      (41)
         (107)  Amortisation and impairment of acquired value of in-force business                   (73)      (85)
          (66)  Amortisation and impairment of intangibles                                           (45)       (7)
            -   Financial Services Compensation Scheme and other levies                                -       (49)
                Short-term fluctuation in return on investments backing                               
  49      760    general insurance and health business                                               517       161
  46      225   Profit on the disposal of subsidiaries and associates                                153        34
  45     (160)  Integration costs                                                                   (109)        -
            -   Exceptional costs for termination of operations                                        -       (40)
-------------------------------------------------------------------------------------------------------------------
        3,718   Profit before tax attributable to shareholders' profits                            2,528     1,642
                Tax attributable to shareholders' profits
  51     (790)    Operating profit                                                                  (536)     (319)
  51     (137)    Other activities                                                                   (94)       48
------------------------------------------------------------------------------------------------------------------
        2,791   Profit after tax attributable to shareholders                                      1,898     1,371
==================================================================================================================
       2005                                                                                         2005      2004
              Earnings per share - IFRS operating profit basis
53   89.0c    Basic (pence per share)                                                              60.5p     54.1p
53   88.2c    Diluted (pence per share)                                                            60.0p     53.7p
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Page 39
Summarised consolidated balance sheet - IFRS basis
As at 31 December 2005
   2005                                                                                             2005      2004
     €m                                                                                               £m        £m
          Assets
  3,296   Goodwill                                                                                 2,274     1,184
  1,164   Acquired value of in-force business and intangible assets                                  803       516
  3,086   Investments in joint ventures                                                            2,129     1,255
  1,283   Investments in associates                                                                  885       873
  1,283   Property and equipment                                                                     885       812
 19,239   Investment property                                                                     13,275    11,057
 35,571   Loans                                                                                   24,544    22,055
          Financial investments
150,604     Debt securities                                                                      103,917    98,719
 75,426     Equity securities                                                                     52,044    47,291
 38,300     Other investments                                                                     26,427    20,346
 10,333   Reinsurance assets                                                                       7,130     8,503
  1,475   Deferred tax assets                                                                      1,018       908
    126   Current tax assets                                                                          87         -
 11,168   Receivables and other financial assets                                                   7,706     7,509
  5,458   Deferred acquisition costs and other assets                                              3,766     3,189
  3,425   Prepayments and accrued income                                                           2,363     2,307
 19,900   Cash and cash equivalents                                                               13,732    12,779
    670   Assets of operations classified as held for sale                                           462         -
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381,807   Total assets                                                                           263,447   239,303
==================================================================================================================
          Equity
    868   Ordinary share capital                                                                     599       570
  6,432   Capital reserves                                                                         4,438     3,878
  1,652   Other reserves                                                                           1,140       736
  3,764   Retained earnings                                                                        2,597     1,709
------------------------------------------------------------------------------------------------------------------
 12,716   Equity attributable to ordinary shareholders of Aviva plc                                8,774     6,893
  1,725   Preference share capital and direct capital instrument                                   1,190     1,190
  1,634   Minority interests                                                                       1,128       910
------------------------------------------------------------------------------------------------------------------
 16,075   Total equity                                                                            11,092     8,993
==================================================================================================================
          Liabilities
192,177   Gross insurance liabilities                                                            132,602   124,122
112,042   Gross liability for investment contracts                                                77,309    69,555
 13,012   Unallocated divisible surplus                                                            8,978     7,549
  4,546   Net asset value attributable to unitholders                                              3,137     2,247
  4,167   Provisions                                                                               2,875     2,125
  3,562   Deferred tax liabilities                                                                 2,458     1,543
  1,497   Current tax liabilities                                                                  1,033       922
 15,961   Borrowings                                                                              11,013    10,090
 13,746   Payables and other financial liabilities                                                 9,485     7,240
  4,812   Other liabilities                                                                        3,320     4,917
    210   Liabilities of operations classified as held for sale                                      145         -
------------------------------------------------------------------------------------------------------------------
365,732   Total liabilities                                                                      252,355   230,310
==================================================================================================================
381,807   Total equity and liabilities                                                           263,447   239,303
==================================================================================================================
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Page 40
Summarised consolidated statement of recognised income and expense - IFRS basis
For the year ended 31 December 2005
                                                                                                  2005        2004
                                                                                                    £m          £m
Fair value gains on AFS securities and owner-occupied 
 properties, net of transfers to the income statement                                              314         130
Actuarial losses on pension schemes                                                               (547)       (145)
Foreign exchange rate movements                                                                     (2)         59
Reserves credit for equity compensation plans                                                       22          21
Share of fair value changes in joint ventures and associates taken to equity                         2           -
Aggregate tax effect - policyholder tax                                                              3           -
Aggregate tax effect - shareholder tax                                                             272         (15)
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Net income recognised directly in equity                                                            64          50
Profit for the year*                                                                             1,898       1,371
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Total recognised income and expense for the year                                                 1,962       1,421
==================================================================================================================
*   Stated before the effect of foreign exchange rate movements, which are reported within the foreign exchange 
    rate movements line.
Reconciliation of movements in consolidated shareholders' funds - IFRS basis
For the year ended 31 December 2005
                                                                                                     2005      2004
                                                                                                       £m        £m
Balance at 1 January                                                                                8,993     7,024
Total recognised income and expense for the year                                                    1,962     1,421
Dividends and appropriations (note 15)                                                               (657)     (570)
Issue of share capital for the acquisition of RAC plc                                                 530         -
Other issues of share capital, net of transaction costs                                                59        25
Shares issued in lieu of dividends                                                                    100       103
Issue of direct capital instrument, net of transaction costs of £9 million                              -       981
Capital contributions from minority shareholders                                                      212         4
Minority share of dividends declared in the year                                                      (70)      (41)
Minority interest in (disposed)/acquired subsidiaries                                                 (36)       45
Movement in shares held by employee trusts                                                              -         1
Other movements                                                                                        (1)        -
-------------------------------------------------------------------------------------------------------------------
Total equity                                                                                       11,092     8,993
Minority interests                                                                                 (1,128)     (910)
--------------------------------------------------------------------------------------------------------------------
Balance at 31 December                                                                              9,964     8,083
===================================================================================================================
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Page 41
Summarised consolidated cash flow statement - IFRS basis
For the year ended 31 December 2005
The cash flows presented in this statement cover all the Group's activities and include flows from policyholder 
and shareholder activities.
                                                                                                    2005      2004
                                                                       ---------------------------------    ------
                                                                                     Non-long-                    
                                                                        Long-term         term
                                                                         business     business 
                                                                       operations   operations     Group     Group
                                                                               £m           £m        £m        £m
Cash flows from operating activities:
Cash generated from operations                                              1,717        1,067     2,784     2,050
Tax paid                                                                     (352)         (23)     (375)     (195)
-------------------------------------------------------------------------------------------------------------------
Net cash from operating activities                                          1,365        1,044     2,409     1,855
------------------------------------------------------------------------------------------------------------------
Cash flow from investing activities:
Acquisition of subsidiaries, joint ventures and  associates, net of
 cash acquired                                                               (629)        (794)   (1,423)     (540)
Disposal of subsidiaries, joint ventures and associates, net of cash
 transferred                                                                   50          414       464       308
Loans to joint ventures and associates                                       (128)           -      (128)        -
Purchases of property and equipment                                           (26)        (180)     (206)     (127)
Proceeds on property and equipment                                             41            9        50       122
Purchases of intangible assets                                                (44)         (16)      (60)       (5)
-------------------------------------------------------------------------------------------------------------------
Net cash from investing activities                                           (736)        (567)   (1,303)     (242)
-------------------------------------------------------------------------------------------------------------------
Cash flow from financing activities:
Proceeds from issue of shares, net of transaction costs                         -           59        59         3
Proceeds from issue of direct capital instrument, net of transaction costs      -            -         -       981
Net drawdown of borrowings                                                    150          706       856     1,526
Interest paid on borrowings                                                  (203)        (406)     (609)     (522)
Preference dividends paid                                                       -          (17)      (17)      (17)
Ordinary dividends paid                                                         -         (498)     (498)     (450)
Coupon payments on direct capital instrument                                    -          (42)      (42)        -
Finance lease payments                                                          -           (8)       (8)      (26)
Capital contributions from minority shareholders                              204            8       212         4
Dividends paid to minority interests of subsidiaries                            -          (70)      (70)      (41)
Non-trading cash flows between operations                                     302         (302)        -         -
------------------------------------------------------------------------------------------------------------------
Net cash from financing activities                                            453         (570)     (117)    1,458
------------------------------------------------------------------------------------------------------------------
Total cash flow                                                             1,082          (93)      989    3,071
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Net increase/(decrease) in cash and cash equivalents                        1,082          (93)      989     3,071
Cash and cash equivalents at 1 January                                      9,087         3,039   12,126     9,023
Effect of exchange rate changes on cash and cash equivalents                  (62)           14      (48)       32
------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at 31 December                                   10,107         2,960   13,067    12,126
==================================================================================================================
Cash and cash equivalents at 31 December comprised:
Cash at bank and in hand                                                    2,346         1,184    3,530     1,631
Cash equivalents                                                            7,875         2,352   10,227    11,148
------------------------------------------------------------------------------------------------------------------
                                                                           10,221         3,536   13,757    12,779
Bank overdrafts                                                              (114)         (576)    (690)     (653)
-------------------------------------------------------------------------------------------------------------------
                                                                           10,107         2,960   13,067     12,126
===================================================================================================================
Of the total cash and cash equivalents shown above, £25 million has been classified as held for sale.
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Page 42
1.  Basis of preparation - IFRS basis
(a) From 2005, all European Union listed companies are required to prepare consolidated financial statements using 
    International Financial Reporting Standards (IFRS), issued by the International Accounting Standards Board (IASB)
    and endorsed by the European Union. Accordingly, the results for the year ended 31 December 2005 have been 
    prepared in accordance with IFRS accounting policies and have been taken from the Group's Annual Report and
    Accounts. The Group's previously reported 2004 consolidated financial statements have accordingly been
    restated to comply with IFRS, with the date of transition to IFRS being 1 January 2004 as detailed in the market
    release of 5 July 2005, 'Impact of International Financial Reporting Standards on the results for 31 December
    2004'.
    The preliminary announcement has been prepared in accordance with the IFRS applicable at 31 December 2005. The 
    IASB issued amendments to IAS 19, Employee Benefits and IAS 39, The Fair Value Option, in December 2004 and 
    June 2005 respectively and its Interpretation Committee (IFRIC) issued IFRIC Interpretation 4, Determining whether 
    an Arrangement contains a Lease, in December 2004. The requirements are applicable for accounting periods 
    beginning on or after 1 January 2006, but the Group has decided to adopt them early and reflect their
    impact within this preliminary announcement.
(b) In line with the requirements of International Financial Reporting Standard 1, First-Time Adoption of 
    International Financial Reporting Standards (IFRS 1), Aviva has applied the Group's accounting policies under 
    IFRS retrospectively at the date of transition, being 1 January 2004, with the exception of a number of
    permitted exemptions. These are detailed in the market release of 5 July 2005, 'Impact of International 
    Financial Reporting Standards on the results for 31 December 2004'.
(c) Aviva has chosen to revisit its longer-term investment return (LTIR) methodology from 2005 as part of a 
    discretionary change not required by IFRS. This change in accounting policy was adopted and detailed in the 
    market release of 5 July 'Impact of International Financial Reporting Standards on the results for 31
    December 2004'.
(d) The requirements of International Financial Reporting Standard 5, Non-current Assets Held for Sale and 
    Discontinued Operations, have been applied prospectively from 1 January 2005.
(e) Financial Reporting Standard 27, Life Assurance (FRS 27) was issued by the UK's Accounting Standards Board (ASB) 
    in December 2004, following the Penrose inquiry. Aviva, along with other major insurance companies and the 
    Association of British Insurers (ABI), has signed a Memorandum of Understanding (MoU) with the ASB
    relating to FRS 27. Under this MoU, Aviva has agreed to adopt voluntarily in full the standard from 2005 within 
    the Group's IFRS financial statements.
    Within FRS 27, the ASB acknowledged the difficulty of applying the requirements retrospectively and indeed it is 
    the Group's view that it would be impractical to do so in accordance with IAS 8. This has no impact on net assets 
    or profit for the year ended 31 December 2004, as the adjustments reflect changes in balance sheet presentation 
    between the unallocated divisible surplus and insurance liabilities. Therefore, only the balance sheet at 31 
    December 2004 has been restated for the impact of FRS 27. No adjustments have been made, nor are any
    required, to the balance sheet at 1 January 2004 or the income statement for the year ended 31 December 2004.
(f) In accordance with Phase I of International Financial Reporting Standard 4, Insurance Contracts (IFRS 4), the 
    Group has applied existing accounting practices for insurance and participating investment contracts, modified as 
    appropriate to comply with the IFRS framework and applicable standards.
(g) Items included in the financial statements of each of the Group's entities are measured in the currency of the 
    primary economic environment in which that entity operates (the 'functional currency'). The consolidated financial
    statements are stated in sterling, which is the Company's functional and presentation currency. Unless otherwise 
    noted, the amounts shown in the financial statements are in millions of pounds sterling (£m). As supplementary 
    information, consolidated financial information is also presented in Euros.
(h) The preliminary announcement for the year to 31 December 2005 does not constitute statutory accounts as defined 
    in section 240 of the Companies Act 1985. The results on an IFRS basis for the full years 2004 and 2005 have been 
    audited by Ernst & Young LLP. The auditors have reported on the 2004 and 2005 accounts and their reports were 
    unqualified and did not contain a statement under section 237 (2) or (3) of the Companies Act 1985. The Group's 
    Report and Accounts incorporating the restated 2004 financial information will be available from 29
    March 2006. The Group's 2004 Report and Accounts, prepared under the previous accounting basis, have been filed 
    with the Registrar of Companies.
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Page 43
2.  First time adoption of International Financial Reporting Standards
   The Group has adopted International Financial Reporting Standards (IFRS) in preparing these financial statements 
   for the year ended 31 December 2005. 
   The date of transition to IFRS is 1 January 2004. During 2005, the Group has already published the following 
   restated UK GAAP financial information onto an IFRS basis:
   •  Restated preliminary opening balance sheet as at 1 January 2004 under International Financial Reporting 
      Standards, published in Appendix B to Aviva plc preliminary announcement 2004 on 9 March 2005 and also on pages 
      114 to 126 of the Aviva plc Annual Report and Accounts for 2004, including auditors' opinion on page 127.
   •  Release to the market on 5 July 2005, 'Impact of International Financial Reporting Standards on the results 
      for 31 December 2004', including the auditors' opinion on pages 30 and 31, containing restated 31 December 
      2004 financial information as follows:
       - summarised consolidated pro-forma operating profit statement and notes to the analysis of adjustments as a 
         result of the transition to IFRS;
       - summarised consolidated statement of recognised income and expense;
       - summarised consolidated statement of changes in equity;
       - summarised consolidated balance sheet and notes to the analysis of adjustments as a result of the transition 
         to IFRS;
       - summarised consolidated income statement - EEV basis;
       - summarised consolidated balance sheet - EEV; and 
       - the Group's IFRS accounting policies.
   In addition, a further update was given on the opening summarised consolidated balance sheet as at 1 January 2004, 
   to take into account changes in IFRS since the publication of the Aviva plc preliminary announcement 2004 on 9
   March 2005.
3.  Exchange rates
The euro rates employed in this announcement are an average rate of 1 euro = £0.68 (2004: 1 euro = £0.68) and a 
closing rate of 1 euro = £0.69 (2004: 1 euro = £0.71).
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Page 44
4.  Acquisitions
(a)  RAC plc
On 4 May 2005, the Group acquired 100% of the share capital of RAC plc. The results of RAC plc's operations have been 
included in the consolidated financial statements of the Group with effect from 4 May 2005, and contributed £15 
million to the consolidated profit before tax.
                                                                                                                 £m
Purchase cost 
  Cash paid                                                                                                     566
  Fair value of 88 million shares issued, based on their published price at date of exchange (average of 
   £6.03 per share)                                                                                             530
  Costs attributable                                                                                             17
-------------------------------------------------------------------------------------------------------------------
Total                                                                                                         1,113
===================================================================================================================
The issue of new shares in the Company in exchange for shares in RAC plc has attracted merger relief under section 131 
of the Companies Act 1985. Of the £530 million above, £22 million has been credited to share capital and £508 million
has been credited to the merger reserve, increasing that reserve from £2,763 million to £3,272 million.
The assets and liabilities at the date of acquisition were:
                                                                                            Fair value
                                                                                                   and
                                                                                            accounting
                                                             Intangible   Pension scheme        policy
                                          Book value        revaluation        valuation   adjustments   Fair value
                                                  £m                 £m               £m            £m           £m
Assets
Intangible assets other than goodwill             59                333                -             -          392
Tax assets                                        58                  -                -           (58)           -
Other assets                                     608                  -                -            38          646
-------------------------------------------------------------------------------------------------------------------
Total assets                                     725                333                -           (20)       1,038
===================================================================================================================
Liabilities
Provisions
  Pension deficit                              (257)                  -              (56)            -         (313)
  Other                                          (8)                  -                -           (14)         (22)
Tax liabilities                                   -                (118)              17            83          (18)
Other liabilities                              (708)                  -                -            (3)        (711)
--------------------------------------------------------------------------------------------------------------------
Total liabilities                              (973)               (118)             (39)           66       (1,064)
====================================================================================================================
Net assets acquired                            (248)                215              (39)           46          (26)
--------------------------------------------------------------------------------------------------------------------
Goodwill (including £118 million
 arising from the creation of the
 deferred tax liability on intangibles)                                                                       1,139
Intangible assets                                                                                               392
-------------------------------------------------------------------------------------------------------------------
Total goodwill and intangible assets                                                                          1,531
Less: deferred tax liability                                                                                   (118)
--------------------------------------------------------------------------------------------------------------------
Total value of goodwill and intangible assets 
net of associated tax included on balance sheet                                                               1,413
====================================================================================================================
Separable intangible assets have been identified and valued by an independent third party at £392 million, using 
estimated post-tax cash flows and post-tax discount rates. The Group has assessed the useful economic lives of these
intangibles, considering relevant factors such as usage of the asset, typical product lifecycles, potential 
obsolescence, maintenance costs, the stability of the industry, competitive position, and the period of control over 
the assets. In the case of the RAC and BSM brands, it has been determined that the existing lives of the assets, their 
competitive position in and the stability of their respective markets indicate that the brands have indefinite useful
lives, and thus no amortisation has been charged in the period since acquisition. Of the total £392 million, £260 
million has been assessed as having an indefinite life, with the remaining £132 million, mainly contractual customer 
relationships, being amortised over nine to 22 years.
A deferred tax liability of £118 million has been provided against these intangible assets, resulting in an increase 
in residual goodwill by this amount. Although this liability has been recognised in accordance with IAS 12, and a
proportion will be amortised to the income statement as the related intangible asset is amortised, this liability is 
only payable if the intangible asset is sold separately and this is not expected to happen.
The pension scheme valuation adjustment and associated deferred taxation represents the effect of aligning the 
assumptions of the RAC plc schemes to those of Aviva. The fair value of the RAC pension deficit at the date of
acquisition amounted to £313 million (£219 million after deferred tax).
------------------------------------------------------------------------------------------------------------------
Page 45
The residual goodwill of £1,139 million essentially represents synergies, both in increased revenues and in reduced 
costs, expected to arise in RAC plc and our UK general insurance business as a result of the acquisition.
£109 million of integration costs for the restructuring of the combined Norwich Union Insurance and RAC businesses has
been included in the results to 31 December 2005.
(b)    Gresham Insurance Company Limited
On 31 March 2005, the Group acquired 100% of the share capital of Gresham Insurance Company Limited. The cash 
consideration including purchase costs was £75 million. The fair value of the net assets acquired, including 
intangibles of £14 million, was £75 million, giving rise to no goodwill on acquisition.
(c)    Solus Automotive Limited
On 11 May 2005, the Group acquired 100% of the share capital of Solus Automotive Limited. The cash consideration 
including purchase costs was £20 million, including £12 million of cash and £8 million of deferred consideration. 
The fair value of the net assets acquired was nil, giving rise to £20 million of goodwill on acquisition.
(d)    Unaudited pro-forma combined revenues and profit
Shown below are unaudited pro-forma figures for combined revenues and profit as though the acquisition date for all 
business combinations effected during the period had been 1 January 2005, after giving effect to purchase accounting
adjustments and the elimination of inter-company transactions. The pro-forma financial information is not necessarily 
indicative of the combined results that would have been attained had the acquisitions taken place at 1 January 2005,
nor is it necessarily indicative of future results.
                                                                                                               2005
                                                                                                                 £m
Revenues (premiums and fee income)                                                                           27,842
IFRS profit before tax attributable to shareholders                                                           2,578
===================================================================================================================
Of the above pre-tax profit, £21 million has arisen since acquisition.
(e)    Non-adjusting post-balance sheet events:
(i)    Irish bancassurance agreement
On 22 November 2005, the Group announced a new bancassurance agreement in Ireland between its wholly-owned subsidiary, 
Hibernian Group plc (Hibernian) and Allied Irish Banks plc (AIB). This will create a leading force in the Irish life
and pensions market and bring further opportunities for growth in this market. The transaction completed on 27 January
2006, following the receipt of regulatory and European Commission approval.
Under the terms of the agreement, Hibernian Life Holdings Limited (HLH), the parent company of Hibernian Life & 
Pensions Limited, has acquired all the shares of Ark Life Assurance Company Limited (Ark Life) from AIB in exchange 
for a 24.99% stake in the enlarged HLH and a balancing cash payment of €195.4 million which also reflects the 
management of Ark Life funds by Hibernian Investment Managers Limited, part of the Group's fund management business.  
A further deferred payment of up to €10 million is payable, subject to the fulfilment of certain performance criteria.
AIB calculate embedded value on a different basis to that used by the Group and, in particular, do not use EEV 
principles. In view of the very recent timing of completion, it is currently impractical to comply with the 
requirements of paragraph 67 of IFRS 3, Business Combinations, and to state with any certainty the fair values of the 
assets and liabilities acquired, and therefore to estimate the goodwill arising on this acquisition and the unrealised 
gain on disposal of the Group's 24.99% interest in HLH.
The gain or loss on disposal of this interest in HLH will be calculated in accordance with SIC 13, Jointly Controlled 
Entities - Non-Monetary Contributions by Venturers, and will be recognised in 2006.
(ii)   Acquisition in Sri Lanka
On 1 February 2006, the Group acquired a 51% interest in Eagle Insurance Limited (Eagle), the third largest insurer in 
Sri Lanka, by buying a majority shareholding in Eagle's immediate holding company, NDB Finance Lanka (Pvt)
Limited, for cash of £15 million. At the same time, Eagle has entered into a bancassurance agreement with National 
Development Bank Limited (NDB), Sri Lanka's biggest development bank and Eagle's other major shareholder.
Eagle calculates embedded value on a different basis to that used by the Group and, in particular, do not use EEV
principles. In view of the very recent timing of completion, it is currently impractical to comply with the 
requirements of paragraph 67 of IFRS 3, Business Combinations, and to state with any certainty the fair values of the 
assets and liabilities acquired, and therefore to estimate the goodwill arising on this acquisition.
------------------------------------------------------------------------------------------------------------------
Page 46
5.  Profit on the disposal of subsidiaries and associates
The net profit on the disposal of subsidiary and associated undertakings comprises:
                                                                                                       2005   2004
                                                                                                         £m     £m
General insurance businesses 
United Kingdom                                                                                           10     28
France                                                                                                    -      6
Asia (a)                                                                                                122      -
Other small operations                                                                                  (22)     -
------------------------------------------------------------------------------------------------------------------
                                                                                                        110     34
==================================================================================================================
(a)  Sale of Asian general insurance businesses
During 2005, the Group completed the disposal of its Asian general insurance businesses to Mitsui Sumitomo Insurance 
(MSI) for a total of US$450 million in cash. Under the terms of the agreement, MSI acquired all of Aviva's general
insurance businesses in Asia. These comprised the general insurance business of Aviva Limited and the general 
insurance assets of Aviva Asia Pte Limited in Singapore; Aviva Insurance Berhad in Malaysia (including its branch 
in Brunei); Aviva Insurance (Thai) Company Limited in Thailand; PT Aviva Insurance in Indonesia; Dah Sing General 
Insurance Co Limited in Hong Kong; and Aviva's branch operations in Hong Kong, the Philippines, Marianas, Macau and 
Taiwan. The transaction was achieved through share purchase of Aviva's interests in joint venture operations, 
business purchase and asset purchase in Singapore, and transfer of Aviva's general insurance branch operations in
Hong Kong, the Philippines, Marianas, Macau and Taiwan.
The transaction completed in two phases. Phase I completed on 28 February 2005 and included all businesses above 
except for Malaysia, Indonesia, Macau, Marianas, Taiwan, Dah Sing and the Philippines. Phase II completed in December
2005 when the last of these businesses was sold, with the exception of Taiwan which completed in February 2006. Due 
to its immateriality, this last disposal has been treated as a 2005 transaction.
The total sale proceeds were fixed by reference to the net assets of the businesses as at 31 December 2003 and were
not adjusted to reflect the results in the period from 1 January 2004 to completion. The Group therefore hedged its
exposure to the sale proceeds of US$450 million through the purchase of foreign currency forward contracts. The Group
did not bear any continuing operating risk from 31 December 2003.
The results of the Asian general insurance business have been consolidated with those of the Group's ongoing 
operations until the completion of each transaction. Although the Group retained no economic interest in the 
operations of this business beyond 31 December 2003, the post-tax operating profits have been incorporated in the 
Group's consolidated income statement from 1 January 2004 to the date of completion. There is a corresponding offset
in the final accounting profit on sale. Total profit on sale was £165 million (£122 million after tax) and is 
summarised below:
          
                                                                                                               2005
                                                                                                                 £m
Net assets as at 31 December 2003                                                                                60
Post-tax operating profit to disposal                                                                            14
Dividends paid                                                                                                   (5)
FX movements on net assets                                                                                        4
-------------------------------------------------------------------------------------------------------------------
Net assets at disposal                                                                                           73
===================================================================================================================
Proceeds                                                                                                        256
Less: Net assets                                                                                                (73)
      Transaction costs                                                                                         (18)
--------------------------------------------------------------------------------------------------------------------
Pre-tax profit on sale                                                                                          165
Tax attributable to profit on sale                                                                              (43)
--------------------------------------------------------------------------------------------------------------------
Post-tax profit on sale                                                                                         122
===================================================================================================================
The net assets at disposal of £73 million, comprised financial investments (£220 million) and other assets 
(£95 million), less insurance liabilities (£207 million) and other liabilities (£35 million).
(b) Other
In July 2005, the Group completed the sale of the business and certain operational assets and liabilities of Hyundai 
Cars (UK), which was acquired as part of the RAC group, to Hyundai Motor UK Limited for a total of £70 million.
This sale did not give rise to any gain or loss.
In December 2005, the Group sold its commercial fleet business in Lex Transfleet Limited to Fraikin Limited for a 
total of £69 million, of which £10 million is deferred consideration. The Group acquired 50% of Lex Transfleet Limited
with the RAC group, and this company became a wholly-owned subsidiary after the Group acquired the remaining 50% of 
its share capital in November 2005. The sale resulted in a gain of £5 million.
No other disposal is considered material for further disclosure.
------------------------------------------------------------------------------------------------------------------
Page 47
6.  Operations classified as held for sale
The assets and liabilities of operations held for sale as at 31 December 2005 were as follows:
                                                                                                  2005         2004
                                                                                                    £m           £m
Intangible assets                                                                                    9            -
Investments and property and equipment                                                             320            -
Receivables and other financial assets                                                              68            -
Deferred acquisition costs and other assets                                                         40            -
Cash and cash equivalents                                                                           25            -
-------------------------------------------------------------------------------------------------------------------
Total assets                                                                                       462            -
-------------------------------------------------------------------------------------------------------------------
Payables and financial liabilities                                                                 (96)           -
Other liabilities                                                                                  (49)           -
-------------------------------------------------------------------------------------------------------------------
Total liabilities                                                                                 (145)           -
-------------------------------------------------------------------------------------------------------------------
Net assets                                                                                         317            -
===================================================================================================================
In October 2005, the Group announced its decision to sell its 50% stake in Lex Vehicle Leasing (Holdings) Limited 
(LVL), a joint venture with HBOS, as a result of HBOS exercising an option under the JV shareholder's agreement. 
LVL provides vehicle leasing, supply, management, maintenance and incident support for companies who outsource the 
day-to-day operations of their fleets, and was acquired as a part of the Group's acquisition of RAC. Completion of 
the sale of the investment in LVL is expected in the second quarter of 2006 and so the relevant assets and liabilities
have been classified as held for sale in the consolidated balance sheet.
At year end, the Group held for sale certain divisions of Manufacturer Support Services (MSS), part of the RAC group. 
The decision to sell is part of the Group's wider strategy to integrate RAC and exit non-core operations. The
divisions being sold primarily comprise Lex Transfleet Limited, Multipart Holdings Limited and Lex Commercials Limited,
both wholly-owned subsidiaries, and Hyundai Car Finance Limited, an associate in which the Group holds 49.99%.
Lex Transfleet is a provider of complex fleet solutions, Multipart Holdings provides logistics and aftermarket 
services to the automotive sector and Lex Commercials is a leading UK commercial vehicles dealership group, while 
Hyundai Car Finance Limited provides vehicle instalment finance and leasing. The disposal groups have also been 
treated as held for sale and are expected to be sold by the second quarter of 2006.
7.  Geographical analysis of life IFRS operating profit
                                                                                                 2005          2004
                                                                                                   £m            £m
United Kingdom
With-profit                                                                                        99            97
Non-profit                                                                                        285           256
Continental Europe
France                                                                                            258           213
Ireland                                                                                            28            31
Italy                                                                                              53            49
Netherlands (including Belgium and Luxembourg)                                                    168           214
Poland                                                                                             91            80
Spain                                                                                              89            72
Other                                                                                              (4)            5
International                                                                                      (2)           99
-------------------------------------------------------------------------------------------------------------------
Total                                                                                           1,065         1,116
===================================================================================================================
------------------------------------------------------------------------------------------------------------------
Page 48
8.  Geographical analysis of fund management operating profit
(a)  IFRS basis
                                                                                                2005          2004
                                                                                                  £m            £m
Morley
    - UK business                                                                                 36            10
    - European and International business                                                         13             8
Other fund management operations
UK
    - Royal Bank of Scotland                                                                      (1)           (6)
    - Norwich Union investment funds                                                               9             4
France                                                                                            26            15
Other Europe                                                                                       2             2
International                                                                                      7             7
------------------------------------------------------------------------------------------------------------------
Total                                                                                             92            40
==================================================================================================================
(b)  EEV basis
                                                                                                2005          2004
                                                                                                  £m            £m
Morley
    - UK business                                                                                 17             4
    - European and International business                                                          9             5
Other fund management operations
UK
    - Royal Bank of Scotland                                                                      (1)           (6)
    - Norwich Union investment funds                                                               9             4
France                                                                                             8             5
Other Europe                                                                                       2             1
International                                                                                      7             7
------------------------------------------------------------------------------------------------------------------
Total                                                                                             51            20
==================================================================================================================
------------------------------------------------------------------------------------------------------------------
Page 49
9.  Geographical analysis of general insurance and health
(a)  Operating result
                                                                      Operating profit         Underwriting result
                                                                      ----------------         -------------------
                                                                       2005       2004              2005      2004
                                                                         £m         £m                £m        £m
United Kingdom                                                          974        797               303       146
Continental Europe
France                                                                   35         33               (21)      (16)
Ireland                                                                 171        135               116        82
Netherlands                                                             137         88                54        10
Other                                                                    47         32                15         6
International 
Canada                                                                  147        133                35        37
Other                                                                    40         41                 3         6
------------------------------------------------------------------------------------------------------------------
Total                                                                 1,551      1,259               505       271
==================================================================================================================
Analysed by:
General insurance                                                     1,496      1,205               507       276
Health                                                                   55         54                (2)       (5)
(b) Investment return information
                                                                             Actual                        
                                               investment return credited to income   Longer-term investment return
                                               -------------------------------------  -----------------------------
                                                                  2005         2004                 2005       2004
                                                                    £m           £m                   £m         £m
United Kingdom                                                     646          569                  671        651
Continental Europe
France                                                              54           48                   56         49
Ireland                                                             43           39                   55         53
Netherlands                                                         88           83                   83         78
Other                                                               17           20                   32         26
International
Canada                                                              95           83                  112         96
Other                                                               27           33                   37         35
-------------------------------------------------------------------------------------------------------------------
Total longer-term investment return                                                                1,046        988
                                                                                    ===============================
Total actual investment income                                     970          875
Realised gains                                                     216           47
Unrealised gains                                                   377          227
-----------------------------------------------------------------------------------
Total actual investment return                                   1,563        1,149
===================================================================================
The total short-term fluctuation in investment return of £517 million (2004: £161 million) is the difference between 
the total actual investment return of £1,563 million (2004: £1,149 million) and the total longer-term investment
return of £1,046 million (2004: £988 million).
Actual income and longer-term investment return both contain the amortisation of the discount/premium arising on the
acquisition of fixed income securities.  
The longer-term investment return is calculated separately for each principal general insurance and health business 
unit. In respect of equities and properties, the return is calculated by  multiplying the opening market value of the
investments, adjusted for sales and purchases during the period, by the longer-term rate of investment return. The 
longer-term rate of investment return is determined using consistent assumptions between operations, having regard to
local economic and market forecasts of investment return. The allocated longer-term return for other investments is 
the actual income receivable for the year.
------------------------------------------------------------------------------------------------------------------
Page 50
9.  Geographical analysis of general insurance and health (continued)
The principal assumptions underlying the calculation of the longer-term investment return are:
                                   
                                                     Longer-term rates of return       Longer-term rates of return
                                                                        Equities                        Properties
                                                     ---------------------------       ---------------------------
                                                               2005         2004                  2005        2004
                                                                  %            %                     %           %
United Kingdom                                                 7.6%         7.8%                  6.6%        6.8%
France                                                         6.7%         7.3%                  5.7%        6.3%
Ireland                                                        6.7%         7.3%                  5.7%        6.3%
Netherlands                                                    6.7%         7.3%                  5.7%        6.3%
Canada                                                         7.4%         7.7%                  6.4%        6.7%
------------------------------------------------------------------------------------------------------------------
For 2006, the Group intends to calculate the longer-term investment return for its general insurance and health 
business using the same start of year economic assumptions for equities and properties as those used for EEV reporting
as shown on page 31 of this announcement.
The table below shows the sensitivity of the Group's general insurance and health operating profit before tax to 
changes in the longer-term rates of return:
                                                                                                    2005      2004
                                                                                                      £m        £m
Movement in investment return for                       By                     Change in              By        By
Equities                                   1% higher/lower        Group operating profit              29        25
Properties                                 1% higher/lower        Group operating profit               4         3
------------------------------------------------------------------------------------------------------------------
10.  Analysis of other operations' operating profit
(a)  IFRS basis
                                                                                                     2005      2004
                                                                                                       £m        £m
RAC                                                                                                    30         -
Hill House Hammond                                                                                      -        (8)
UK Life
- Personal finance subsidiaries                                                                         4        (1)
- Your Move                                                                                             -         9
- Norwich Union Life Services                                                                         (66)      (80)
- Lifetime                                                                                            (14)        -
Other (including a £40 million one-off vacant property provision in 2004)                              38       (41)
--------------------------------------------------------------------------------------------------------------------
                                                                                                       (8)     (121)
====================================================================================================================
(b)  EEV basis
                                                                                                     2005      2004
                                                                                                       £m        £m
RAC                                                                                                    30         -
Hill House Hammond                                                                                      -        (8)
UK Life 
- Personal finance subsidiaries                                                                         4        (1)
- Your Move                                                                                             -         9
- Norwich Union Life Services                                                                           3        (3)
- Lifetime                                                                                            (14)        -
Other (including a £40 million one-off vacant property provision in 2004)                              37       (38)
--------------------------------------------------------------------------------------------------------------------
                                                                                                       60       (41)
====================================================================================================================
------------------------------------------------------------------------------------------------------------------
Page 51
11.  Corporate costs
                                                                                                     2005      2004
                                                                                                       £m        £m
Global finance transformation programme                                                               (28)      (85)
Central costs and sharesave schemes                                                                  (108)     (103)
--------------------------------------------------------------------------------------------------------------------
                                                                                                     (136)     (188)
====================================================================================================================
12.  Unallocated interest charges
                                                                                                      2005      2004
                                                                                                        £m        £m
External
  subordinated debt                                                                                   (169)     (169)
  other                                                                                                (79)      (77)
Internal                                                                                              (220)     (219)
Net finance income on pension schemes                                                                   32        28
--------------------------------------------------------------------------------------------------------------------
                                                                                                      (436)     (437)
=====================================================================================================================
13.  Tax
(a) Tax charged to the income statement
                                                                                                     2005      2004
                                                                                                       £m        £m
Current tax:
  For the year                                                                                        799       475
  Prior year adjustments                                                                             (212)      (92)
--------------------------------------------------------------------------------------------------------------------
Total current tax                                                                                     587       383
-------------------------------------------------------------------------------------------------------------------
Deferred tax:
  Origination and reversal of timing differences                                                      881       272
  Changes in tax rates or tax laws                                                                     (5)       (1)
  Write down of deferred tax assets                                                                    89         -
-------------------------------------------------------------------------------------------------------------------
Total deferred tax                                                                                    965       271
-------------------------------------------------------------------------------------------------------------------
Total tax charged to income statement                                                               1,552       654
===================================================================================================================
The tax expense attributable to policyholders' returns in the UK, Ireland and Australia included in the above charge 
is £922 million (2004: £383 million).
Tax charge analysed between
                                                                                                     2005      2004
                                                                                                       £m        £m
Tax charge attributable to policyholders' returns                                                     922       383
Tax charge on IFRS operating profit before tax attributable to shareholders' profits from 
 continuing operations                                                                                536       319
Tax charge/(credit) on profit on other activities                                                      94       (48)
--------------------------------------------------------------------------------------------------------------------
Total tax charged to income statement                                                                1,552       654
====================================================================================================================
(b)  Tax charged to equity
(i)  The total tax charge comprises:
                                                                                                      2005      2004
                                                                                                        £m        £m
Current tax credit                                                                                     (13)        -
Deferred tax (credit)/charge                                                                          (262)       15
-------------------------------------------------------------------------------------------------------------------
Total tax (credited)/charged to equity                                                                (275)       15
===================================================================================================================
(ii)  The tax expense attributable to policyholders' returns included in the charge above is £3 million (2004: nil). 
------------------------------------------------------------------------------------------------------------------
Page 52
(c) Tax reconciliation
The tax on the Group's net profit before tax differs from the theoretical amount that would arise using the tax rate 
of the home country of the Company as follows:
                                                                                                     2005      2004
                                                                                                       £m        £m
Net profit before tax                                                                               3,450     2,025
===================================================================================================================
Tax calculated at standard UK corporation tax rate of 30% (2004: 30%)                               1,035       608
Different basis of tax for UK life insurance                                                          616       217
Adjustment to tax charge in respect of prior years                                                   (253)      (88)
Non-assessable dividends                                                                              (26)      (30)
Non-taxable (profit)/loss on sale of subsidiaries and associates                                       (4)       12
Disallowable expenses                                                                                  55        65
Different local basis of tax on overseas profits/(losses)                                             168       (13)
Deferred tax assets not recognised                                                                    (25)     (120)
Other                                                                                                 (14)        3
-------------------------------------------------------------------------------------------------------------------
Tax charge for the year                                                                             1,552       654
===================================================================================================================
14.  Earnings per share
(a) Basic earnings per share
(i) The profit attributable to ordinary shareholders is:
                                                                                                    2005        2004
                                                                                                      £m          £m
Profit for the year                                                                                1,898       1,371
Amount attributable to minority interests                                                           (131)        (96)
Cumulative preference dividends for the year                                                         (17)        (17)
Coupon payments on direct capital instrument net of tax                                              (29)          -
--------------------------------------------------------------------------------------------------------------------
Profit attributable to ordinary shareholders                                                       1,721       1,258
====================================================================================================================
------------------------------------------------------------------------------------------------------------------
Page 53
14.  Earnings per share (continued)
(ii) Basic earnings per share is calculated as follows:
                                                                             2005                             2004
                                              -----------------------------------  -------------------------------
                                                             Net of tax,                       Net of tax,
                                                          minorities and                    minorities and
                                                              preference                        preference
                                                           dividends and                     dividends and
                                                Before               DCI      Per   Before             DCI     Per
                                                   tax     appropriation    share      tax   appropriation   share
                                                    £m                £m        p       £m              £m       p
Operating profit attributable to ordinary
 shareholders from continuing operations         2,128             1,415     60.5    1,669           1,221    54.1
Adjusted for the following:
-   Impairment of goodwill                         (43)              (43)    (1.8)     (41)            (41)   (1.8)
-   Amortisation and net impairment of  
     acquired value of in-force business           (73)              (73)    (3.1)     (85)            (85)   (3.8)
-   Amortisation and net impairment of 
     intangibles                                   (45)              (42)    (1.8)      (7)             (7)   (0.3)
-   Financial Services Compensation                  -                 -        -      (49)            (29)   (1.3)
    Scheme and other levies
-   Short-term fluctuation on return on  
     investments backing general insurance 
     and health business                           517               430     18.2      161             195     8.7
-   Profit on the disposal of       
     subsidiaries and associates                   153               110      4.7       34              34     1.5
-   Integration costs                             (109)              (76)    (3.2)       -               -       -
-   Exceptional costs for      
     termination of operations                       -                 -        -      (40)            (30)   (1.3)
-------------------------------------------------------------------------------------------------------------------
Profit attributable to ordinary shareholders     2,528              1,721    73.5    1,642           1,258    55.8
===================================================================================================================
Earnings per share has been calculated based on the operating profit before impairment of goodwill and other 
non-operating items, after tax, attributable to ordinary shareholders, as well as on the profit attributable to 
ordinary shareholders. The directors believe the former earnings per share figures provide a better indication of 
operating performance. The calculation of basic earnings per share uses a weighted average of 2,340 million 
(2004: 2,256 million) ordinary shares in issue, after deducting shares owned by the employee share trusts.
The actual number of shares in issue at 31 December 2005 was 2,396 million (2004: 2,282 million).
(b) Diluted earnings per share:
Diluted earnings per share is calculated as follows:
                                                                               2005                            2004
                                                       -----------------------------      -------------------------
                                                                   Weighted                        Weighted        
                                                                    average                         average        
                                                                  number of     Per               number of     Per
                                                         Total       shares   share       Total      shares   share
                                                            £m           m        p          £m           m       p
Profit attributable to equity shareholders               1,721       2,340     73.5       1,258       2,256    55.8
Dilutive effect of share awards and options                  -          20     (0.6)          -          18    (0.5)
--------------------------------------------------------------------------------------------------------------------
Diluted earnings per share                               1,721       2,360     72.9       1,258       2,274    55.3
===================================================================================================================
Diluted earnings per share on an operating profit attributable to ordinary shareholders is 60.0p (2004: 53.7p).
------------------------------------------------------------------------------------------------------------------
Page 54
15.  Dividends and appropriations
                                                                                                    2005       2004
                                                                                                      £m         £m
Ordinary dividends declared and charged to equity in the year
Final 2003 - 15.15p per share, paid on 17 May 2004                                                     -        342
Interim 2004 - 9.36p per share, paid on 17 November 2004                                               -        211
Final 2004 - 16.00p per share, paid on 17 May 2005                                                   364          -
Interim 2005 - 9.83p per share, paid on 17 November 2005                                             234          -
                                                                                                 -------     ------
                                                                                                     598        553
Preference dividends declared and charged to equity in the year                                       17         17
Coupon payments on direct capital instrument-gross of tax                                             42          -
                                                                                                 -------     ------
                                                                                                     657        570
                                                                                                 =======     ======
                                                                                  
Subsequent to 31 December 2005, the directors proposed a final dividend for 2005 of 17.44p per ordinary share, 
amounting to £418 million in total. Subject to approval by shareholders at the AGM, the dividend will be paid on 
17 May 2006 and will be accounted for as an appropriation of retained earnings in the year ending 31 December 2006.
Interest on the direct capital instrument issued in November 2004 is treated as an appropriation of retained profits 
and, accordingly, it is accounted for when paid. Tax relief will be obtained at a rate of 30%.
Irish shareholders who are due to be paid a dividend denominated in euros will receive a payment at the exchange rate
prevailing on 1 March 2006.
16.  Segmental information
(a) Segmental results - primary reporting format - business segments
The principal activity of the Group is financial services, which is managed using the following reportable segments: 
long-term business, fund management, general insurance and health.
Long-term business
Our long-term business comprises life insurance, long-term health and accident insurance, savings, pensions and 
annuity business written by our life insurance subsidiaries including managed pension fund business and our share of 
the other life and related business written in our associates and joint ventures, as well as the equity release 
business written in the United Kingdom.
Fund management activities
Our fund management business invests policyholders' and shareholders' funds, provides investment management services 
for institutional pension fund mandates and manages a range of retail investment products, including investment funds,
unit trusts, OEICs and ISAs. Clients include Aviva group businesses and third-party financial institutions, pension 
funds, public sector organisations, investment professionals and private investors.
General insurance and health
Our general insurance and health business provides insurance cover to individuals and to small and medium-sized 
businesses, for risks associated mainly with motor vehicles, property and liability, such as employers' liability
and professional indemnity liability, and medical expenses.
Other
Other activities not related to the core business segments or which are not reportable segments due to their 
immateriality, such as RAC non-insurance operations, our banking businesses and service companies are included as 
'Other' in the following tables. Head office expenses, such as Group treasury and finance functions are also reported 
as 'Other', together with eliminations and any other reconciling items. Certain financing costs and taxes are not
allocated among the segments.
The accounting policies of the segments are the same as those for the Group as a whole. Any transactions between the 
business segments are on normal commercial terms and market conditions.
Segment assets and liabilities comprise operating assets and liabilities, being the majority of the balance sheet but 
excluding items such as tax and borrowings.
------------------------------------------------------------------------------------------------------------------
Page 55
16.  Segmental information (continued)
(b)  Segmental results of the income statement - primary reporting format - business segments for the year ended 
     31 December 2005
                                                                                         General
                                                             Long-term         Fund    insurance         
                                                              business   management   and health     Other     Total
                                                                    £m           £m           £m        £m        £m
Segment revenue from external customers: 
  Net earned premiums                                           14,671            -       10,188         -    24,859
  Fee and commission income                                        598          264          214       771     1,847
--------------------------------------------------------------------------------------------------------------------
                                                                15,269          264       10,402       771    26,706
Net investment income                                           21,985           11        1,603       123    23,722
Inter-segment revenue                                                -          112            -         -       112
Other income                                                       (10)           -           41       122       153
--------------------------------------------------------------------------------------------------------------------
Segment income                                                  37,244          387       12,046     1,016    50,693
====================================================================================================================
Claims and benefits paid, net of recoveries from reinsurers    (13,482)           -       (6,224)        -   (19,706)
Change in insurance liabilities, net of reinsurance            (10,004)           -         (372)        -   (10,376)
Change in investment contract provisions                        (7,814)           -            -         -    (7,814)
Change in unallocated divisible surplus                         (1,474)           -            -         -    (1,474)
Fee and commission expense                                      (1,481)         (55)      (2,752)      (38)   (4,326)
Other operating expenses 
  Depreciation                                                     (11)          (6)         (17)      (78)     (112)
  Amortisation of acquired value of in-force business              (45)           -            -         -       (45)
  Net impairment of acquired value of in-force business            (28)           -            -         -       (28)
  Amortisation and net impairment of intangible assets             (24)           -           (5)      (16)      (45)
  Impairment of goodwill                                           (14)           -            -       (29)      (43)
  Other impairment losses recognised in the income statement       (37)           -            -         -       (37)
  Inter-segment expense                                           (103)           -           (9)        -      (112)
  Other expenses                                                  (999)        (233)        (615)   (1,027)   (2,874)
Finance costs                                                     (203)           -          (58)     (100)     (361)
---------------------------------------------------------------------------------------------------------------------
Segment expenses                                               (35,719)        (294)     (10,052)   (1,288)  (47,353)
=====================================================================================================================
Segment result before share of profit/(loss) of joint 
 ventures and associates                                         1,525           93        1,994      (272)    3,340
Share of profit/(loss) of joint ventures and associates            340           (1)           1        18       358
--------------------------------------------------------------------------------------------------------------------
Segmental result before tax                                      1,865           92        1,995      (254)    3,698
-----------------------------------------------------------------------------------------------------------         
Unallocated costs:
  Finance costs on central borrowings                                                                           (248)
  Tax attributable to policyholders' returns                                                                    (922)
  Tax attributable to shareholders' profits                                                                     (630)
---------------------------------------------------------------------------------------------------------------------
Total unallocated expenses                                                                                    (1,800)
---------------------------------------------------------------------------------------------------------------------
Profit for the year                                                                                            1,898
====================================================================================================================
Finance costs on central borrowings comprise interest payable on borrowings by holding companies within the Group 
which are not allocated to operating companies.
------------------------------------------------------------------------------------------------------------------
Page 56
16.  Segmental information (continued)
(b)  Segmental results of the income statement - primary reporting format - business segments for the year ended 31 
     December 2005 (continued)
Proforma reconciliation to operating profit before tax attributable to shareholders' profits
                                                                                         General
                                                             Long-term         Fund    insurance        
                                                              business   management   and health     Other    Total
                                                                    £m           £m           £m        £m       £m
Segment result before tax                                        1,865           92        1,995      (254)   3,698
Finance costs on central borrowings                                  -            -            -      (248)    (248)
Adjusted for the following items:                                  
  Impairment of goodwill                                            14            -            -        29       43
  Amortisation and impairment of acquired value of in-force
   business                                                         73            -            -         -       73
  Amortisation and impairment of intangible assets                  24            -            5        16       45
  Short-term fluctuation on investment return                        -            -         (517)        -     (517)
  (Profit)/loss on the disposal of subsidiaries and associates      10            -          (41)     (122)    (153)
  Integration costs                                                  -            -           77        32      109
  Unallocated interest                                               -           (1)          25       (24)       -
  Corporate costs reallocation                                       1            1            7        (9)       -
-------------------------------------------------------------------------------------------------------------------
                                                                 1,987           92        1,551      (580)   3,050
Less: Tax attributable to policyholders' returns                  (922)           -            -         -     (922)
--------------------------------------------------------------------------------------------------------------------
Operating profit before tax attributable to  shareholders'
 profits                                                         1,065           92        1,551      (580)   2,128
===================================================================================================================
------------------------------------------------------------------------------------------------------------------
Page 57
16. Segmental information (continued)
(c)  Segmental results of the income statement - primary reporting format -
business segments for the year ended 31 December 2004
                                                                                         General
                                                             Long-term         Fund    insurance         
                                                              business   management   and health    Other     Total
                                                                    £m           £m           £m       £m        £m
Segment revenue from external customers 
  Net earned premiums                                           13,533            -        9,642        -    23,175
  Fee and commission income                                        534          203          197      334     1,268
-------------------------------------------------------------------------------------------------------------------
                                                                14,067          203        9,839      334    24,443
Net investment income                                           14,503            8        1,176       46    15,733
Inter-segment revenue                                                -          114            -        -       114
Other income                                                         -            -           13       21        34
-------------------------------------------------------------------------------------------------------------------
Segment income                                                  28,570          325       11,028      401    40,324
===================================================================================================================
Claims and benefits paid, net of recoveries from reinsurers    (12,015)           -       (5,784)       -   (17,799)
Change in insurance liabilities, net of reinsurance             (5,393)           -         (711)       -    (6,104)
Change in investment contract provisions                        (5,635)           -            -        -    (5,635)
Change in unallocated divisible surplus                         (1,330)           -            -        -    (1,330)
Fee and commission expense                                      (1,865)         (70)      (2,482)     (54)   (4,471)
Other operating expenses 
  Depreciation                                                     (14)          (4)         (19)     (60)      (97)
  Amortisation of acquired value of in-force business              (72)           -            -        -       (72)
  Net impairment of acquired value of in-force business            (13)           -            -        -       (13)
  Amortisation and net impairment of intangible assets              (7)           -            -        -        (7)
  Impairment of goodwill                                           (18)           -           (2)     (21)      (41)
  Other impairment losses recognised in the income statement        (4)           -            -      (24)      (28)
  Inter-segment expense                                           (105)           -           (9)       -      (114)
  Other expenses                                                  (788)        (218)        (610)    (692)   (2,308)
Finance costs                                                     (161)           -          (43)     (72)     (276)
--------------------------------------------------------------------------------------------------------------------
Segment expenses                                               (27,420)        (292)      (9,660)    (923)  (38,295)
====================================================================================================================
Segmental result before share of profit/(loss) of joint
 ventures and associates                                         1,150           33        1,368     (522)    2,029
Share of profit/(loss) of joint ventures and associates            235           (6)           -       13       242
-------------------------------------------------------------------------------------------------------------------
Segmental results before tax                                     1,385           27        1,368     (509)    2,271
----------------------------------------------------------------------------------------------------------         
Unallocated costs:
  Finance costs on central borrowings                                                                          (246)
  Tax attributable to policyholders' returns                                                                   (383)
  Tax attributable to shareholders' profits                                                                    (271)
--------------------------------------------------------------------------------------------------------------------
Total unallocated expenses                                                                                     (900)
--------------------------------------------------------------------------------------------------------------------
Profit for the year                                                                                            1,371
====================================================================================================================
Finance costs on central borrowings comprise interest payable on borrowings by holding companies within the Group 
which are not allocated to operating companies.
------------------------------------------------------------------------------------------------------------------
Page 58
16. Segmental information (continued)
(c)  Segmental results of the income statement - primary reporting format -
business segments for the year ended 31 December 2004 (continued)
Proforma reconciliation to operating profit before tax attributable to
shareholders' profits
                                                                                         General
                                                             Long-term         Fund    insurance         
                                                              business   management   and health    Other     Total
                                                                    £m           £m           £m       £m        £m
Segment result before tax from continuing operations             1,385           27        1,368     (509)     2,271
Finance costs on central borrowings                                  -            -            -     (246)     (246)
Adjusted for the following:
  Impairment of goodwill                                            18            -            2       21        41
  Amortisation and impairment of acquired value of 
   in-force business                                                85            -            -        -        85
  Amortisation and impairment of intangible assets                   7            -            -        -         7
  Financial Services Compensation Scheme and other levies            -            9           40        -        49
  Short-term fluctuation on investment return                        -            -         (161)       -      (161)
  Profit on the disposal of subsidiaries and associates              -            -          (12)     (22)      (34)
  Exceptional costs for termination of operations                    -            -            -       40        40
  Corporate costs reallocation                                       4            4           22      (30)        -
-------------------------------------------------------------------------------------------------------------------
                                                                 1,499           40        1,259     (746)    2,052
-------------------------------------------------------------------------------------------------------------------
Less: Tax attributable to policyholders' returns                  (383)           -            -        -      (383)
====================================================================================================================
Operating profit before tax attributable to
 shareholders' profits                                           1,116           40        1,259     (746)    1,669
===================================================================================================================
(d)  Segmental balance sheet - primary reporting format - on business segments
     as at 31 December 2005
                                                                                         General
                                                             Long-term         Fund    insurance         
                                                              business   management   and health    Other     Total
                                                                    £m           £m           £m       £m        £m
Goodwill                                                           631            -          398    1,245     2,274
Acquired value of in-force business and intangible assets          424            -          265      114       803
Investments in joint ventures and associates                     2,815           46           39      114     3,014
Property and equipment                                             367            4          126      388       885
Investment property                                             12,895            -          338       42    13,275
Loans                                                           18,240            -        3,661    2,643    24,544
Financial investments 
  Debt securities                                               91,926            2        9,390    2,599   103,917
  Equity securities                                             48,365           12        2,647    1,020    52,044
  Other investments                                             25,920            8          459       40    26,427
Other assets                                                    23,185          436        9,425    2,113    35,159
-------------------------------------------------------------------------------------------------------------------
Segment assets                                                 224,768          508       26,748   10,318   262,342
---------------------------------------------------------------------------------------------------------
Unallocated assets - tax assets                                                                               1,105
-------------------------------------------------------------------------------------------------------------------
Total assets                                                                                                263,447
===================================================================================================================
Insurance liabilities                                          114,176            -       18,426        -   132,602
Liability for investment contracts                              77,309            -            -        -    77,309
Unallocated divisible surplus                                    8,978            -            -        -     8,978
Net asset value attributable to unitholders                      3,137            -            -        -     3,137
External borrowings                                              4,060            -        2,565      578     7,203
Other liabilities, including inter-segment liabilities           6,149          278         (224)   9,622    15,825
-------------------------------------------------------------------------------------------------------------------
Segment liabilities                                            213,809          278       20,767   10,200   245,054
---------------------------------------------------------------------------------------------------------          
Unallocated liabilities                                                                                       
  Central borrowings                                                                                          3,810
  Tax liabilities                                                                                             3,491
-------------------------------------------------------------------------------------------------------------------
Total liabilities                                                                                           252,355
===================================================================================================================
Total equity                                                                                                 11,092
===================================================================================================================
Total equity and liabilities                                                                                263,447
===================================================================================================================
Central borrowings are borrowings by holding companies within the Group which are not allocated to operating companies.
------------------------------------------------------------------------------------------------------------------
Page 59
16. Segmental information (continued)
(e)  Segmental balance sheet - primary reporting format - business segments as at 31 December 2004
                                                                                         General
                                                             Long-term         Fund    insurance         
                                                              business   management   and health    Other     Total
                                                                    £m           £m           £m       £m        £m
Goodwill                                                           595            -          308      281     1,184
Acquired value of in-force business and intangible assets          451            -           19       46       516
Investments in joint ventures and associates                     1,995           40           13       80     2,128
Property and equipment                                             404            7          133      268       812
Investment property                                             10,639            -          362       56    11,057
Loans                                                           17,090            -        2,635    2,330    22,055
Financial investments
  Debt securities                                               86,897            2        9,255    2,565    98,719
  Equity securities                                             44,269            1        2,449      572    47,291
  Other investments                                             20,067            6          224       49    20,346
Other assets                                                    23,455          311        9,786      735    34,287
-------------------------------------------------------------------------------------------------------------------
Segment assets                                                 205,862          367       25,184    6,982   238,395
---------------------------------------------------------------------------------------------------------          
Tax                                                                                                             908
-------------------------------------------------------------------------------------------------------------------
Total assets                                                                                                239,303
===================================================================================================================
Insurance liabilities                                          106,329            -       17,793        -   124,122
Liability for investment contracts                              69,555            -            -        -    69,555
Unallocated divisible surplus                                    7,549            -            -        -     7,549
Net asset value attributable to unitholders                      2,247            -            -        -     2,247
External borrowings                                              4,082            -        1,439      270     5,791
Other liabilities, including inter-segment liabilities           6,250          191          474    7,367    14,282
-------------------------------------------------------------------------------------------------------------------
Segment liabilities                                            196,012          191       19,706    7,637   223,546
=========================================================================================================          
Unallocated liabilities                                                                                       
  Central borrowings                                                                                          4,299
  Tax liabilities                                                                                             2,465
-------------------------------------------------------------------------------------------------------------------
Total liabilities                                                                                           230,310
===================================================================================================================
Total equity                                                                                                  8,993
===================================================================================================================
Total equity and liabilities                                                                                239,303
===================================================================================================================
Central borrowings are borrowings by holding companies within the Group which are not allocated to operating companies.
(f)  Goodwill allocation and impairment testing
IFRS requires formal impairment testing to be carried out annually. For impairment testing, goodwill and intangibles 
with indefinite useful lives have been allocated to cash-generating units by geographical reporting unit and
business segment. The carrying amount of goodwill and intangible assets with indefinite useful lives is reviewed at 
least annually or when circumstances or events indicate there may be uncertainty over this value. During the year,
goodwill allocated to a life cash-generating unit in Germany was tested for impairment. Following the impairment test, 
an impairment charge of £21 million has been recognised in the income statement. The impairment charge arose as a
result of the low interest rate environment in which the cash-generating unit operates in and the further decline in 
interest rates during the year. The recoverable amount for the cash-generating unit has been measured based on a
value in use calculation. A pre-tax discount rate of 6.75% was used in the value in use calculation and cash flows 
beyond the plan period have been extrapolated using a steady 4.85% growth rate. The remaining £14 million related to 
other small European businesses. The 2004 impairment charge of £41 million comprised £21 million on one non-insurance 
Dutch operation, £17 million on other small European businesses and £3 million on other operations.
Other long lived assets such as acquired additional value of in-force, and intangibles are not subject to formal
impairment testing but are amortised on an annual basis.
------------------------------------------------------------------------------------------------------------------
Page 60
16. Segmental information (continued)
(g)  Long-term business summary analysis by geographical segment
(i)  Income statement
For the year ended 31 December 2005
    
                                                                        Fee and commission                     
                                               Net written  premiums                income       Profit before tax
                                              ----------------------   --------------------  ---------------------
                                                       2005     2004          2005     2004         2005      2004
                                                         £m       £m            £m       £m           £m        £m
United Kingdom                                        4,459    4,768           169      219        1,210       654
France                                                3,553    2,892           160      142          234       196
Ireland                                                 182      195            23       15           56        52
Italy                                                 1,357    1,084            66       45           35        28
Netherlands                                           2,582    1,859            57       28          164       220
Poland                                                  312      267            45       16           90        80
Spain                                                 1,248    1,206            39       29           75        61
Other Europe                                            152      565            12       25           (7)       (8)
-------------------------------------------------------------------------------------------------------------------
Continental Europe                                    9,386    8,068           402      300          647       629
International                                           826      697            27       15            8       102
------------------------------------------------------------------------------------------------------------------
Total                                                14,671   13,533           598      534        1,865     1,385
==================================================================================================================
The following analysis shows the net written premiums from associates and joint ventures on insurance and 
participating investment contracts which are not included in the analysis above.
                                                                                                   2005       2004
                                                                                                     £m         £m
RBSG                                                                                                217        319
India                                                                                                14          6
China                                                                                                30          3
------------------------------------------------------------------------------------------------------------------
                                                                                                    261        328
==================================================================================================================
(ii)  Balance sheet  
At 31 December 2005
                                                                         Segmental total assets         Net assets
                                                                       ------------------------   ----------------
                                                                                                                  
                                                                                 2005      2004     2005      2004
                                                                                   £m        £m       £m        £m
United Kingdom                                                                117,803   107,495    2,929     3,162
France                                                                         44,109    41,827    1,177     1,175
Ireland                                                                         6,054     5,108      410       403
Italy                                                                          10,805     9,492      639       478
Netherlands (including Belgium and Luxembourg)                                 28,826    27,357    2,229     1,858
Poland                                                                          1,860     1,564      191       176
Spain                                                                           6,355     5,638      790       761
Other Europe                                                                    1,527     1,104       77        60
------------------------------------------------------------------------------------------------------------------
Continental Europe                                                             99,536    92,090    5,512     4,911
International                                                                   7,429     6,277      702       735
------------------------------------------------------------------------------------------------------------------
Total                                                                         224,768   205,862    9,144     8,808
==================================================================================================================
------------------------------------------------------------------------------------------------------------------
Page 61
16. Segmental information (continued)
(h)  Geographical analysis of life and pensions and investment sales - new business and total income
For the purpose of recording life and pensions new business premiums, the Group's policy is to include life insurance,
long-term health and accident insurance, savings, pensions and annuity business written by our life insurance
subsidiaries, including managed pension fund business and our share of the other life and related business written in 
our associates and joint ventures as well as the equity release business written in the UK. This includes both 
insurance and investment contracts as defined under IFRS 4, Insurance Contracts and is consistent with the definition 
of covered business used for our supplementary embedded value reporting.
An analysis of new long-term business sales is provided below. In this table, single premiums are those relating to 
products issued by the Group, which provide for the payment of one premium only. Regular premiums are those where
there is a contractual obligation to pay on an ongoing basis. Life and pensions total income represents all net 
written premiums in the year for insurance contracts and investment contracts, excluding non-participating investment
contracts which are required to be accounted for under IAS 39, Financial Instruments: Recognition and Measurement 
and IAS 18, Revenue.
                                                                     New                   New
                                                         single premiums      regular premiums        Total income
                                                         ---------------     -----------------    ----------------
                                                           2005     2004          2005    2004      2005      2004
                                                             £m       £m            £m      £m        £m        £m
Life and pensions:
United Kingdom                                            6,573    6,502           485     516     4,676     5,087
France                                                    3,077    2,454            76      62     3,553     2,892
Ireland                                                     372      203            63      66       182       195
Italy                                                     1,940    1,529            58      45     1,357     1,084
Netherlands (including Belgium and Luxembourg)            1,245    1,131           146     148     2,582     1,859
Poland                                                      120       60            30      31       312       267
Spain                                                     1,395    1,566           100      91     1,248     1,206
Other Europe                                                406      336            80      90       152       565
------------------------------------------------------------------------------------------------------------------
Continental Europe                                        8,555    7,279           553     533     9,386     8,068
International                                               798      660           113     105       870       706
------------------------------------------------------------------------------------------------------------------
Total life and pensions (including share of associates)  15,926   14,441         1,151   1,154    14,932    13,861
Retail sales of mutual fund type products:
United Kingdom                                            1,139      840            21      19     1,160       859
Netherlands                                                 563      196             -       -       563       196
Poland                                                       49       75             4       2        53        77
Other Europe                                                410      254             -       -       410       254
International                                               213      243             -       -       213       243
------------------------------------------------------------------------------------------------------------------
Total investment sales                                    2,374    1,608            25      21     2,399     1,629
------------------------------------------------------------------------------------------------------------------
Total long-term savings (including share of associates)  18,300   16,049         1,176   1,175    17,331    15,490
==================================================================================================================
*   Included within new business sales is £5,071 million single premiums and £357 million regular premiums (2004: 
    £4,338 million single premiums and £410 million regular premiums), in respect of contracts that meet the
    definition of 'non-participating investment' contracts under IFRS 4 'Insurance Contracts'. Under IFRS, the 
    premiums on these contracts are not included in the Group income statement under earned premiums, but are 
    included on the balance sheet as a deposit.
------------------------------------------------------------------------------------------------------------------
Page 62
16. Segmental information (continued)
(i)  General insurance and health business summary analysis by geographical segment
(i) Income statement 
For the year ending 31 December 2005
                                                                         Fee and commission
                                               Net written premiums                  income      Profit before tax
                                               --------------------     -------------------    -------------------
                                                     2005      2004          2005      2004          2005     2004
                                                       £m        £m            £m        £m            £m       £m
United Kingdom                                      6,127     5,715           180       125         1,294      778
France                                                726       670            11        23            68       71
Ireland                                               499       545             -         1           181      142
Netherlands                                         1,270     1,286             7        21           171      145
Other Europe                                          259       230             5         9            17       44
------------------------------------------------------------------------------------------------------------------
Continental Europe                                  2,754     2,731            23        54           437      402
Canada                                              1,324     1,202            11        11           178      153
Other                                                 106       170             -         7            86       35
------------------------------------------------------------------------------------------------------------------
International                                       1,430     1,372            11        18           264      188
------------------------------------------------------------------------------------------------------------------
Total                                              10,311     9,818           214       197         1,995    1,368
==================================================================================================================
(ii) Balance sheet 
As at 31 December 2005
                                                                        Segmental total assets          Net assets
                                                                        ----------------------    ----------------
                                                                                2005      2004     2005       2004
                                                                                  £m        £m       £m         £m
United Kingdom                                                                13,114     12,927   2,725      2,504
France                                                                         1,698      1,741     362        416
Ireland                                                                        1,916      1,989     545        498
Netherlands                                                                    5,038      3,677     553        461
Other Europe                                                                     860        914     302        162
------------------------------------------------------------------------------------------------------------------
Continental Europe                                                             9,512      8,321   1,762      1,537
Canada                                                                         3,742      3,111     848        687
Other                                                                            380        825     246        277
------------------------------------------------------------------------------------------------------------------
International                                                                  4,122      3,936   1,094        964
------------------------------------------------------------------------------------------------------------------
Total                                                                         26,748     25,184   5,581      5,005
==================================================================================================================
(iii)  General insurance, fund management and other investments mix at 31 December 2005
                                                                  United    Continental                           
                                                                 Kingdom         Europe    International     Total
                                                                      £m             £m               £m        £m
Equity securities - fair value                                     1,965          1,140              574     3,679
Debt and fixed income securities at market value                   4,478          5,176            2,337    11,991
Loans secured by mortgages and other loans                           693          5,592               19     6,304
Other investments                                                     32            474                1       507
Investments in joint ventures and associates                         135             42               22       199
Investment property                                                  268            109                3       380
------------------------------------------------------------------------------------------------------------------
Total investments                                                  7,571         12,533            2,956    23,060
==================================================================================================================
END OF PART 3 OF 4
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