Final Results - Part 3
Aviva PLC
09 March 2005
PART 3 OF 4
--------------------------------------------------------------------------------------------------------------------
Page 20
Summarised consolidated profit and loss account - EEV basis
For the year ended 31 December 2004
Restated*
2004 2004 2003
Page €m £m £m
Operating profit
27 2,369 Life EEV operating return 1,611 1,496
47 86 Health 58 61
34 Fund management(1) 23 (4)
48 1,950 General insurance 1,326 911
(46) Non-insurance operations(2) (31) 8
50 (262) Corporate costs (178) (160)
50 (684) Unallocated interest charges (465) (406)
------------------------------------------------------------------------------------------------------------------
3,447 Operating profit before tax, amortisation of goodwill and exceptional items** 2,344 1,906
(177) Amortisation of goodwill (120) (103)
(72) Financial Services Compensation Scheme and other levies (49) -
------------------------------------------------------------------------------------------------------------------
3,198 Operating profit before tax 2,175 1,803
831 Variation from longer-term investment return 565 779
(468) Effect of economic assumption changes (318) (55)
(34) Change in the equalisation provision (23) (49)
45 (200) Net loss on the disposal of subsidiary and associated undertakings (136) (6)
44 (73) Exceptional costs for termination of operations (50) (19)
------------------------------------------------------------------------------------------------------------------
3,254 Profit on ordinary activities before tax 2,213 2,453
(957) Tax on operating profit - before amortisation of goodwill and exceptional items (651) (563)
6 Tax on credit/(charge) on (loss)/profit on other ordinary activities 4 (176)
------------------------------------------------------------------------------------------------------------------
2,303 Profit on ordinary activities after tax 1,566 1,714
(244) Minority interests (166) (121)
------------------------------------------------------------------------------------------------------------------
2,059 Profit for the financial year 1,400 1,593
52 (25) Preference dividends (17) (17)
52 (9) Direct capital instrument appropriation (6) -
------------------------------------------------------------------------------------------------------------------
2,025 Profit for the financial year attributable to equity shareholders 1,377 1,576
52 (845) Ordinary dividends (575) (545)
------------------------------------------------------------------------------------------------------------------
1,180 Retained profit for the financial year 802 1,031
==================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
** All operating profit is from continuing operations.
(1) Excludes the proportion of the results of Morley's fund management businesses and of our French asset management
operation Aviva Gestion d'Actifs (AGA) that arise from the provision of fund management services to our life
businesses. These results are included within the life EEV operating return.
(2) Excludes the results of Norwich Union Equity Release (NUER). Also excludes the proportion of the results of
Norwich Union Life Services relating to the services provided to the UK life business. These results are included
within the life EEV operating return. Other subsidiaries providing services to our life businesses do not
significantly impact the Group results.
--------------------------------------------------------------------------------------------------------------------
Page 21
Earnings per share - EEV basis
For the year ended 31 December 2004
Restated*
2004 Earnings per share 2004 2003
Operating profit on an EEV basis before amortisation of goodwill and exceptional items,
98.8c after tax, attributable to equity shareholders** 67.2p 53.0p
89.7c Profit attributable to equity shareholders 61.0p 70.0p
88.8c Profit attributable to equity shareholders - diluted 60.4p 69.8p
* Restated for the effect of implementing European Embedded Value principles.
** All operating profit is from continuing operations.
Consolidated statement of total recognised gains and losses - EEV basis
For the year ended 31 December 2004
Restated*
2004 2003
£m £m
Profit for the financial year** 1,400 1,593
Foreign exchange gains 104 415
-------------------------------------------------------------------------------------------------------------------
Total recognised gains arising in the year 1,504 2,008
===================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
** Stated before the effect of foreign exchange movements, which are reported within the foreign exchange line.
Reconciliation of movements in consolidated shareholders' funds - EEV basis
For the year ended 31 December 2004
Restated*
2004 2003
£m £m
Shareholders' funds at the beginning of the year, as originally reported on an achieved
profits basis 9,668
Prior year adjustment (364)
--------------------------------------------------------------------------------------------------------------------
Shareholders' funds at the beginning of the year, as restated 10,752 9,304
Total recognised gains arising in the year 1,504 2,008
Dividends and appropriations (598) (562)
Movement in shares held by employee trusts 1 -
Increase in share capital 25 2
Issue of direct capital instrument 990 -
Issue costs of direct capital instrument (9) -
Shares issued in lieu of dividend 103 -
Goodwill written back 169 -
-------------------------------------------------------------------------------------------------------------------
Shareholders' funds at the end of the year on an EEV basis 12,937 10,752
===================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
--------------------------------------------------------------------------------------------------------------------
Page 22
Summarised consolidated balance sheet - EEV basis
As at 31 December 2004
Restated*
31 December 31 December
2004 2003
£m £m
Assets
Goodwill 1,135 1,105
-------------------------------------------------------------------------------------------------------------------
Investments
Land and buildings 637 637
Investments in associated undertakings and participating interests 178 279
Variable yield securities 3,149 2,967
Fixed interest securities 10,750 10,098
Mortgages and loans, net of non-recourse funding 1,387 929
Deposits 1,871 435
Other investments 29 34
-------------------------------------------------------------------------------------------------------------------
18,001 15,379
Reinsurers' share of technical provisions 2,589 2,926
Reinsurers' share of provision for linked liabilities 852 579
Assets of the long-term business 148,209 136,709
Assets held to cover linked liabilities 51,144 40,665
Other assets 9,889 10,829
Acquired value of in-force long-term business 451 488
Additional value of in-force long-term business 4,875 4,340
-------------------------------------------------------------------------------------------------------------------
Total assets 237,145 213,020
===================================================================================================================
Capital, reserves and subordinated debt
Shareholders' funds
Equity 7,130 6,354
Non-equity 1,190 200
Minority interest 1,182 953
Additional retained profit on an EEV basis 4,617 4,198
Subordinated debt 2,823 2,814
-------------------------------------------------------------------------------------------------------------------
Total capital, reserves and subordinated debt 16,942 14,519
Liabilities
Liabilities of the long-term business 131,099 121,125
Fund for future appropriations 9,218 8,443
Technical provision for linked liabilities 51,996 41,244
General insurance liabilities 18,155 17,515
Borrowings 1,423 1,720
Other creditors and provisions 8,312 8,454
-------------------------------------------------------------------------------------------------------------------
Total liabilities, capital, reserves and subordinated debt 237,145 213,020
===================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
--------------------------------------------------------------------------------------------------------------------
Page 23
Segmentation of summarised consolidated balance sheet - EEV basis
As at 31 December 2004
Restated* Restated*
Life and General Life and General
related business related business Restated*
businesses and other Group businesses and other Group
2004 2004 2004 2003 2003 2003
£m £m £m £m £m £m
Total assets before acquired additional value
of in-force long-term business 200,205 31,614 231,819 177,953 30,239 208,192
Acquired additional value of in-force
long-term business 451 - 451 488 - 488
--------------------------------------------------------------------------------------------------------------------
Total assets included in the modified statutory
balance sheet 200,656 31,614 232,270 178,441 30,239 208,680
====================================================================================================================
Liabilities of the long-term business (192,313) - (192,313) (170,812) - (170,812)
Liabilities of the general insurance business - (27,890) (27,890) - (27,689) (27,689)
---------------------------------------------------------------------------------------------------------------------
Net assets on a modified statutory basis 8,343 3,724 12,067 7,629 2,550 10,179
Additional value of in-force long-term
business(1) 4,875 - 4,875 4,340 - 4,340
--------------------------------------------------------------------------------------------------------------------
Net assets on an EEV basis(2) 13,218 3,724 16,942 11,969 2,550 14,519
====================================================================================================================
Shareholders' capital, share premium, shares held
by employee trusts and merger reserves 5,638 4,622
Modified statutory basis retained profit 2,682 1,932
Additional EEV basis retained profit 4,617 4,198
--------------------------------------------------------------------------------------------------------------------
Shareholders' funds on an EEV basis 12,937 10,752
Minority interests 1,182 953
--------------------------------------------------------------------------------------------------------------------
14,119 11,705
Subordinated debt 2,823 2,814
--------------------------------------------------------------------------------------------------------------------
Total capital, reserves and subordinated debt on an EEV basis 16,942 14,519
====================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
(1) The analysis between the Group's and the minority interest share of the additional value of in-force long-term
business is as follows:
31 December 31 December Movement in
2004 2003 the year
£m £m £m
Group's share included in shareholders' funds 4,617 4,198 419
Minority interest share 258 142 116
-------------------------------------------------------------------------------------------------------------------
Balance at 31 December 4,875 4,340 535
===================================================================================================================
(2) Analysis of net assets on an EEV basis is as follows:
31 December 31 December
2004 2003
£m £m
Embedded value 13,014 11,751
RBSG goodwill 204 218
-------------------------------------------------------------------------------------------------------------------
Long-term business net assets on an EEV basis 13,218 11,969
===================================================================================================================
--------------------------------------------------------------------------------------------------------------------
Page 24
Basis of preparation - EEV basis
The consolidated profit and loss account and balance sheet statements on pages 20 to 23 present the Group's results
and financial position for the life and related businesses on the European Embedded Value (EEV) basis and for its
non-life businesses on the modified statutory solvency basis. The EEV methodology adopted is in accordance with the
EEV Principles introduced by the CFO Forum in May 2004.
The Group has replaced the Achieved Profits basis with the EEV basis of reporting as its main measure of performance
for life and related businesses and comparative figures for the Group's 31 December 2003 supplementary financial
statements have been restated accordingly. The impact on the Group's consolidated supplementary reporting is to reduce
shareholders' funds as at 31 December 2003 by £413 million from £11,165 million to £10,752 million and to reduce the
Group's consolidated profit after tax and minority interest for the 2003 financial year by £49 million to £1,593
million. The full impact of the adoption of the EEV principles on the Group's results for the periods ending 31
December 2003 and 30 June 2004 is shown in the release to the market on 13 January 2005, 'Restatement of Aviva's
supplementary reporting to the European Embedded Value (EEV) basis'.
The Group's revised approach to establishing economic assumptions (specifically investment returns, required capital
and discount rates) has been reviewed by Tillinghast, a firm of actuarial consultants, as part of the restatement of
31 December 2003 and 30 June 2004 comparative figures. The approach is based on the well established capital asset
pricing model theory and is in line with the EEV Principles and Guidance.
In addition, the results of our equity release business have been reclassified from non-insurance operations to life
insurance operations. This has resulted in assets, liabilities and operating profits being reclassified out of
non-insurance segments and into life segments. Comparatives for 2003 have been restated accordingly and the impact
of the reclassification on consolidated shareholders' funds and consolidated profit for the 2003 financial year end
is nil.
In the Directors' opinion, the EEV basis provides a more accurate reflection of the performance of the Group's life
and related operations year on year than results presented under the modified statutory basis. The Directors consider
that the EEV methodology is a refinement to the Achieved Profits basis previously adopted by the Group and represents
the most meaningful basis of reporting the underlying value in our life business and the underlying drivers of
performance. This basis allows for the impact of uncertainty in the future investment returns more explicitly and
is consistent with the way the business is priced and managed.
The results for 2004 and 2003 have been audited by the auditors, Ernst & Young LLP. Their report in respect of 2004
is included in the Report and Accounts on page 146 of that document.
Covered business
The EEV calculations cover the following lines of business: life insurance, long term health and accident insurance,
savings, pensions and annuity business written by our life insurance subsidiaries, including managed pension fund
business and our share of the other life and related business written in our associated undertakings and joint
ventures, as well as the equity release business written in the UK.
Covered business includes the Group's share of our joint venture operations including our arrangement with The Royal
Bank of Scotland Group (RBSG) and our operations in India and China. For our joint venture with RBSG, the goodwill
arising on the acquisition of the associate company, RBS Life Investments Limited, is included within the 'Amortisation
of goodwill' on page 20.
In addition, the results of Group companies providing administration, investment management and other services and of
Group holding companies have been included to the extent that they relate to covered business. Together these
businesses are referred to as 'Life and related businesses'.
New business premiums
New business premiums include:
• premiums arising from the sales of new contracts during the period;
• non-contractual additional premiums, including future Department of Work and Pensions (DWP) rebate premiums; and
• expected renewals on new contracts and expected future contractual alterations to new contracts.
For products sold to individuals, premiums are generally considered to represent new business in certain circumstances,
including where a new contract has been signed, or where underwriting has been performed. Renewal premiums include
contractual renewals, non-contractual variations that are reasonably predictable and recurrent single premiums that
are pre-defined and reasonably predictable.
For group products, new business includes new contracts and increases to aggregate premiums under existing contracts.
Renewal premiums are based on the level of premium received during the reporting period and allow for premiums
expected to be received beyond the expiry of any guaranteed premium rates.
Foreign exchange adjustments
Embedded value and other balance sheet items denominated in foreign currencies have been translated to sterling using
the appropriate closing exchange rate. New business contribution and other profit and loss items have been translated
using an average exchange rate for the relevant period. The exchange rates adopted in this announcement are shown on
page 44.
--------------------------------------------------------------------------------------------------------------------
Page 25
EEV methodology
Overview
Under the EEV methodology, profit is recognised as it is earned over the life of products defined within covered
business. The total profit recognised over the lifetime of a policy is the same as under the modified statutory basis
of reporting, but the timing of recognition is different.
Calculation of the embedded value
The shareholders' interest in the life and related businesses is represented by the embedded value. The embedded value
is the total of the net worth of the life and related businesses and the value of in-force covered business.
Calculations are performed separately for each business and are based on the cash flows of that business, after
allowing for both external and intra-group reinsurance. Where one life business has an interest in another life
business, the net worth of that business excludes the interest in the dependent company.
The embedded value is calculated on an after-tax basis applying current legislation and practice together with future
known changes. Profits are then grossed up for tax at the full rate of corporation tax for the UK and at an appropriate
rate for each of the other countries based on opening year tax rates.
Net worth
The net worth is the market value of the shareholders' funds and the shareholders' interest in the surplus held in
the non-profit component of the long-term business funds, determined on a statutory solvency basis and adjusted to
add back any non-admissible assets, and consists of the required capital and free surplus. The level of required
capital for each business, which ranges between 100% and 200% of the EU minimum solvency requirement for our main
European businesses, reflects the level of capital considered by the Directors to be appropriate to manage the
business, allowing for our internal assessment of the level of market, insurance and operating risk inherent in the
underlying products. The same definition of required capital is used for both existing and new business. The free
surplus comprises the market value of shareholder assets in excess of local statutory reserves and required capital.
Value of in-force covered business
The value of in-force covered business is the present value at the appropriate risk discount rate (which incorporates
a risk margin) of the distributable profits to shareholders arising from the in-force covered business projected on
a best estimate basis, less a deduction for the cost of holding the required level of capital.
In the UK, shareholders' distributable profits arise when they are released following actuarial valuations. These
valuations are carried out in accordance with statutory requirements designed to ensure and demonstrate solvency in
long-term business funds. Future distributable profits will depend on experience in a number of areas such as
investment return, discontinuance rates, mortality, administration costs, as well as management and policyholder
actions. Releases to shareholders arising in future years from the in-force covered business and associated required
capital can be projected using best estimate assumptions of future experience. In overseas businesses generally, there
are similar requirements restricting payments to shareholders from life businesses.
The value of in-force covered business includes an allowance for the impact of financial options and guarantees
arising from best estimate assumptions (the intrinsic value) and from additional costs related to the variability of
investment returns (the time value). The intrinsic value is included in the underlying value of the in-force covered
business using deterministic assumptions. The time value of financial options and guarantees has been determined using
stochastic modelling techniques.
Stochastic modelling involves projecting the future cash flows of the business under thousands of economic scenarios
that are representative of the possible future outcomes for market variables such as interest rates and equity returns.
Allowance is made, where appropriate, for the effect of management and/or policyholder actions in different economic
conditions on future assumptions such as asset mix, bonus rates and surrender rates. The time value is determined by
deducting the average value of shareholder cash flows under these economic scenarios from the deterministic shareholder
value under best estimate assumptions.
The cost of holding required capital is the difference between the required capital and the present value at the
appropriate risk discount rate of the projected release of the required capital and investment earnings on the assets
deemed to back the required capital. Where the required capital is covered by policyholder assets, for example in the
UK with-profit funds, there is no impact of cost of capital on shareholder value. The assets regarded as covering the
required capital are those that the operation deems appropriate.
The value of in-force covered business includes the capitalised value of profits and losses arising from subsidiary
companies providing administration, investment management and other services to the extent that they relate to
covered business. This is referred to as the 'look through' into service company expenses. In addition, expenses
arising in holding companies that relate directly to acquiring or maintaining covered business have been allowed for.
Where external companies provide services to the life and related businesses, their charges have been allowed for in
the underlying projected cost base.
--------------------------------------------------------------------------------------------------------------------
Page 26
Risk discount rates
Under the EEV methodology, a risk discount rate (RDR) is required to express a stream of expected future distributable
profits as a single value at a particular date (the present value). It is the interest rate that an investment
equal to the present value would have to earn in order to replicate exactly the stream of future profits. The RDR is
a combination of a risk free rate to reflect the time value of money plus a risk margin to make prudent allowance for
the risk that experience in future years may differ from that assumed. In particular, a risk margin is added to allow
for the risk that expected additional returns on certain asset classes (e.g. equities) are not achieved.
Risk discount rates for our life businesses have been calculated using a risk margin based upon a Group Weighted
Average Cost of Capital (WACC). The Group WACC is calculated using a gross risk free interest rate, an equity risk
margin, a market assessed risk factor (beta), and an allowance for the gearing impact of debt financing (including
subordinated debt). The market assessed risk factor captures the market's view of the effect of all types of risk on
our business, including operational and other non-economic risk.
The RDR is only one component of the overall allowance for risk in EEV calculations. Risk is also allowed for in the
cost of holding statutory reserving margins, additional required capital and in the time value of options and
guarantees. Hence to derive an RDR the Group WACC is adjusted to reflect the average level of required capital assumed
to be held, and to reflect the explicit valuation of the time value of options and guarantees.
In order to derive risk discount rates for each of our life businesses, the adjusted Group WACC is expressed as a risk
margin in excess of the gross risk free interest rate used in the WACC calculation as described above. Business-specific
discount rates are then calculated as the sum of this risk margin and the appropriate local gross risk free rate at
the valuation date, based on returns on government bonds. A common risk free rate, and hence a common RDR, is used for
all of our businesses within the Eurozone. Additional country-specific risk margins are applied to smaller businesses
to reflect additional economic, political and business-specific risk. Within each business, a constant RDR has been
applied in all future time periods and in each of the economic scenarios underlying the calculation of the time value
of options and guarantees.
At each valuation date, the risk margin is reassessed based on current economic factors and is updated only if a
significant change has occurred. In particular, changes in risk profile arising from movements in asset mix are allowed
for via the updated risk margin calculation.
Participating business
Future regular bonuses on participating business are projected in a manner consistent with current bonus rates and
expected future returns on assets deemed to back the policies.
For with-profit funds in the UK and Ireland, for the purpose of recognising the value of the estate, it is assumed that
terminal bonuses are increased to exhaust all of the assets in the fund over the future lifetime of the in-force
with-profit policies. However, under stochastic modelling there may be some extreme economic scenarios when the total
assets in the group's with-profit funds are not sufficient to pay all policyholder claims. The average additional
shareholder cost arising from this shortfall has been included in the time value of options and guarantees.
For profit sharing business in continental Europe, where policy benefits and shareholder value depend on the timing
of realising gains, apportionment of unrealised gains between policyholders' benefits and shareholders reflect
contractual requirements as well as existing practice. Where under certain economic scenarios additional shareholder
injections required to meet policyholder payments, the average additional cost has been included in the time value of
options and guarantees.
Consolidation adjustments
The effect of transactions between our life companies such as loans and reinsurance arrangements has been included in
results split by territory in a consistent manner. No elimination is required on consolidation.
As the EEV methodology incorporates the impact of profits and losses arising from subsidiary companies providing
administration, investment management and other services to the Group's life companies, the equivalent profits and
losses have been removed from the relevant segment (non insurance or fund management) and are instead included within
the results of life and related businesses. In addition, the underlying basis of calculation for these profits has
changed from the modified statutory basis to the EEV basis.
The capitalised value of the future profits and losses from such service companies are included in the embedded
value and new business contribution calculations for the relevant territory, but the net assets (representing
historical profits and other amounts) remain under non insurance or fund management. In order to reconcile the profits
arising in the financial period within each segment with the assets on the opening and closing balance sheets, a
transfer of modified statutory profits from life and related business to the appropriate segment is deemed to occur.
An equivalent approach has been adopted for expenses within our holding companies.
--------------------------------------------------------------------------------------------------------------------
Page 27
Components of life EEV return
The life EEV return comprises the following components:
• new business contribution written during the period including value added between the point of sale and end of the
period;
• profit from existing business equal to:
- the expected return on the value of the in-force covered business at the beginning of the period,
- experience variances caused by the differences between the actual experience during the period and expected
experience based on the operating assumptions used to calculate the start of year value, and
- the impact of changes in operating assumptions including risk margins;
• expected investment return on the shareholders' net worth, based upon assumptions applying at the start of the
year;
• investment return variances caused by differences between the actual return in the period and the expected return
based on economic assumptions used to calculate the start of year value; and
• the impact of changes in economic assumptions in the period.
The life EEV operating return comprises the first three of these components and is calculated using economic
assumptions as at the start of the year and operating (demographic, expenses and other) assumptions as at the end
of the year.
Life EEV return Restated*
2004 2003
£m £m
New business contribution (after the effect of required capital) 516 474
Profit from existing business
- expected return 819 761
- experience variances (15) (31)
- operating assumption changes (7) 19
Expected return on shareholders' net worth 298 273
------------------------------------------------------------------------------------------------------------------
Life EEV operating return before tax 1,611 1,496
Investment return variances 501 696
Effect of economic assumption changes (318) (55)
-------------------------------------------------------------------------------------------------------------------
Life EEV return before tax 1,794 2,137
Tax on operating profit (490) (457)
Tax charge on other ordinary activities (58) (175)
------------------------------------------------------------------------------------------------------------------
Life EEV return after tax 1,246 1,505
===================================================================================================================
There were no separate development costs reported in either period.
* Restated for the effect of implementing European Embedded Value principles.
--------------------------------------------------------------------------------------------------------------------
Page 28
New business contribution
The following tables set out the premium volumes and contribution from new business written by the life and related
businesses, consistent with the definition of new business set out on page 24.
The contribution generated by new business written during the period is the present value of the projected stream of
after tax distributable profit from that business. New business contribution before tax is calculated by grossing up
the contribution after tax at the full corporation tax rate for UK business and at appropriate rates of tax for other
countries. New business contribution has been calculated using the same economic assumptions as those used to determine
the embedded value as at the start of the year and operating assumptions used to determine the embedded value as at
the end of the year, and is rolled forward to the end of the financial period.
New business sales are expressed on two bases: annual premium equivalent (APE), the UK life industry's standard
measure, and the present value of future new business premiums (PVNBP). The PVNBP calculation is equal to total single
premium sales received in the year plus the discounted value of regular premiums expected to be received over the term
of the new contracts, and is expressed at the point of sale. The premium volumes and projection assumptions used to
calculate the present value of regular premiums for each product are the same as those used to calculate new business
contribution, so the components of the new business margin are on a consistent basis.
New business contribution is shown before and after the effect of required capital, calculated on the same basis as
for in-force covered business.
New business New business
contribution before contribution after
Annual premium Present value of new the effect of the effect of
equivalent(1) business premiums required capital required capital
-------------- -------------------- ------------------- ------------------
Restated* Restated*
2004 2003 2004 2003 2004 2003 2004 2003
£m £m £m £m £m £m £m £m
Life and pensions business
United Kingdom 1,166 1,118 9,172 8,516 269 250 215 212
Europe (excluding UK)
France 307 241 2,782 2,224 95 72 54 39
Ireland 86 81 561 529 19 28 16 26
Italy 198 194 1,799 1,752 48 45 34 27
Netherlands (including
Belgium and Luxembourg) 261 224 2,168 1,821 80 69 43 29
Poland 37 35 241 226 11 5 9 3
Spain 248 246 2,110 1,964 143 141 121 122
Other Europe 124 101 804 587 5 (1) - (6)
International 171 187 1,050 1,190 36 37 24 22
--------------------------------------------------------------------------------------------------------------------
Total (before the effect of
required capital) 2,598 2,427 20,687 18,809 706 646
Effect of required capital (190) (172)
----------------------------------------------------------------------------------------------
Total (after the effect of
required capital) 516 474 516 474
=====================================================================================================================
(1) APE has been restated to include NUER volumes of £478 million (2003: £501 million).
* Restated for the effect of implementing European Embedded Value principles.
New business contribution before the effect of required capital includes minority interests in 2004 of £121 million
(2003: £109 million). This comprises minority interests in France of £7 million (2003: £3 million), Italy £27 million
(2003: £25 million), Netherlands £10 million (2003: £8 million), Poland £2 million (2003: £1 million) and Spain £75
million (2003: £72 million).
New business contribution after the effect of required capital includes minority interests in 2004 of £94 million
(2003: £86 million). This comprises minority interests in France of £1 million (2003: nil), Italy £19 million (2003:
£15 million), Netherlands £8 million (2003: £7 million), Poland £2 million (2003: £1 million) and Spain £64 million
(2003: £63 million).
--------------------------------------------------------------------------------------------------------------------
Page 29
EEV basis - new business contribution before the effect of required capital, tax and minority interest
Annual premium Present value of New business
equivalent(1) new business premiums contribution
-------------- --------------------- -------------
Restated*
2004 2003 2004 2003 2004 2003
£m £m £m £m £m £m
Analysed between:
- Bancassurance channels 587 542 4,967 4,440 242 224
- Other distribution channels 2,011 1,885 15,720 14,369 464 422
--------------------------------------------------------------------------------------------------------------------
Total 2,598 2,427 20,687 18,809 706 646
====================================================================================================================
(1) APE has been restated to include NUER volumes.
* Restated for the effect of implementing European Embedded Value principles.
EEV basis - new business contribution after the effect of required capital, tax and minority interest
Annual premium Present value of New business
equivalent(1) new business premiums contribution(2)
-------------- --------------------- ---------------
Restated*
2004 2003 2004 2003 2004 2003
£m £m £m £m £m £m
Analysed between:
- Bancassurance channels 328 312 2,728 2,499 74 66
- Other distribution channels 1,978 1,846 15,379 14,148 223 206
---------------------------------------------------------------------------------------------------------------------
Total 2,306 2,158 18,107 16,647 297 272
=====================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
(1) APE has been restated to include NUER volumes.
(2) Contribution stated after deducting the effect of required capital, tax and minority interests.
Post tax internal rate of return on life and pensions new business
The internal rate of return (IRR) on life and pensions new business for the Group was 12.3% for the year to 31 December
2004 (31 December 2003: 12.4%).
The internal rate of return is equivalent to the discount rate at which the present value of the post tax cash flows
expected to be earned over the life time of the business written is equal to the total invested capital to support
the writing of the business. The capital included in the calculation of the IRR is the initial capital required to pay
acquisition costs and set up statutory reserves in excess of premiums received, plus required capital at the same
level as for the calculation of new business contribution post cost of capital.
2004
-------------------------------------------------------------------
Internal rate Total invested
of return Initial capital Required capital capital
% £m £m £m
UK 11% 421 148 569
Continental Europe
France 11% 23 85 108
Ireland 12% 32 18 50
Italy 15% 10 39 49
Netherlands (including Belgium and Luxembourg) 9% 42 66 108
Poland 18% 9 3 12
Spain 24% 15 53 68
Other Europe 8% 28 16 44
International 15% 20 30 50
------------------------------------------------------------------------------------------------------------------
Total 12% 600 458 1,058
==================================================================================================================
The total initial capital for life and pensions new business for 31 December 2004 of £600 million (2003: £655 million)
shown above is expressed at the point of sale. Hence it is higher than the impact of writing that new business on net
worth of £520 million (2003: £581 million) shown on page 31, because the latter amount includes expected profits from
the point of sale to the end of the reporting period, partly offset by the expected return on the initial capital.
--------------------------------------------------------------------------------------------------------------------
Page 30
Experience variances
Experience variances include the impact of the difference between expense, demographic and persistency assumptions,
and actual experience incurred in the year. Also included are variances arising from tax, where such variances are due
to management action.
Restated*
2004 2003
£m £m
United Kingdom (81) (41)
France 22 56
Netherlands (including Belgium and Luxembourg) 12 (60)
Europe 23 9
International 9 5
------------------------------------------------------------------------------------------------------------------
(15) (31)
==================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
Operating assumption changes
Changes in operating assumptions are made when the assumed future levels of expenses, mortality or other operating
assumptions are expected to change permanently.
Restated*
2004 2003
£m £m
United Kingdom (58) 1
France 35 (27)
Netherlands (including Belgium and Luxembourg) 21 28
Europe (4) 23
International (1) (6)
------------------------------------------------------------------------------------------------------------------
(7) 19
==================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
Further disclosures on experience variances and operating assumption changes are provided on page 54 and 55.
Geographical analysis of life EEV operating return
Restated*
2004 2003
£m £m
United Kingdom 551 597
Europe (excluding UK)
France 286 228
Ireland 40 57
Italy 79 70
Netherlands (including Belgium and Luxembourg) 277 198
Poland 93 99
Spain 180 165
Other Europe 22 18
International 83 64
------------------------------------------------------------------------------------------------------------------
1,611 1,496
==================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
Life EEV operating return includes minority interests in 2004 of £186 million (2003: £157 million). This comprises
minority interests in France of £9 million (2003: £4 million), Italy £43 million (2003: £37 million), Netherlands £26
million (2003: £13 million), Poland £16 million (2003: £21 million), Spain £90 million (2003: £81 million) and Other
Europe £2 million (2003: £1 million).
Analysis of life EEV operating return
2004 2003
£m £m
Life businesses 1,569 1,522
Equity release 51 31
Non-insurance service and holding companies (34) (75)
Fund management service companies 25 18
-----------------------------------------------------------------------------------------------------------------
1,611 1,496
=================================================================================================================
---------------------------------------------------------------------------------------------------------------------
Page 31
Analysis of movement in life and related businesses embedded value
The following tables provide an analysis of the movement in embedded value for the life and related businesses for 2004
and 2003. The analysis is shown separately for net worth and the value of in-force covered business, and includes
amounts transferred between these categories. The transfer from life and related businesses to other segments consists
of service company profits and losses during the reported period that have emerged from the value of in-force. Since
the 'look through' into service companies includes only future profits and losses, these amounts must be eliminated
from the closing embedded value.
All figures are shown net of tax.
2004
-----------------------------------------------
Net worth Value of in-force Total
£m £m £m
Embedded value at the beginning of the period - Free surplus 1,721
- Required capital(1) 4,114
Total 5,835 5,916 11,751
------------------------------------------------------------------------------------------------------------------
New business contribution (after the effect of required capital) (520) 875 355
Expected return on existing business - return on VIF - 576 576
Expected return on existing business - transfer to net worth 738 (738) -
Experience variances and operating assumption changes (98) 79 (19)
Expected return on shareholders' net worth 208 - 208
Investment return variances and economic assumption changes 167 (41) 126
==================================================================================================================
Life EEV return after tax 495 751 1,246
Exchange rate movements 51 68 119
Embedded value of businesses acquired 79 23 102
Amounts injected into life and related businesses 324 - 324
Amounts released from life and related businesses (576) - (576)
Transfer to life and related businesses from other segments 48 - 48
------------------------------------------------------------------------------------------------------------------
Embedded value at the end of the period - Free surplus 1,894
- Required capital(1) 4,362
Total 6,256 6,758 13,014
==================================================================================================================
The embedded value of business acquired in 2004 of £102 million represents the total embedded value of Antarius, the
bancassurance joint venture with Credit du Nord in France.
2003
-----------------------------------------------
Net worth Value of in-force Total
£m £m £m
Embedded value at the beginning of the year 4,616 5,169 9,785
------------------------------------------------------------------------------------------------------------------
New business contribution (after the effect of required capital) (581) 908 327
Expected return on existing business - return on VIF - 533 533
Expected return on existing business - transfer to net worth 774 (774) -
Experience variances and operating assumption changes 147 (157) (10)
Expected return on shareholders' net worth 190 - 190
Investment return variances and economic assumption changes 395 70 465
------------------------------------------------------------------------------------------------------------------
Life EEV return after tax 925 580 1,505
Exchange rate movements 222 120 342
Embedded value of businesses acquired 17 47 64
Amounts injected into life and related businesses 231 - 231
Amounts released from life and related businesses (205) - (205)
Transfer to life and related businesses from other segments 29 - 29
------------------------------------------------------------------------------------------------------------------
Embedded value at the end of the year - Free surplus 1,721
- Required capital(1) 4,114
Total 5,835 5,916 11,751
==================================================================================================================
(1) Required capital is shown net of implicit items permitted by local regulators to cover minimum solvency margins.
The embedded value of businesses acquired in 2003 of £64 million represents the embedded value of Delta Lloyd ABN AMRO
Verzekeringen Holding BV, the insurance company acquired as part of the bancassurance agreement entered into with ABN
AMRO NV in the Netherlands.
The embedded value at the end of the 2004 includes minority interests of £796 million (2003: £568 million). This
comprises minority interests in France of £120 million (2003: £51 million), Italy £276 million (2003: £222 million),
Netherlands £59 million (2003: £44 million), Poland £90 million (2003: £72 million), Spain £244 million (2003: £176
million) and Other Europe £7 million (2003: £3 million).
--------------------------------------------------------------------------------------------------------------------
Page 32
Segmental analysis of life and related businesses embedded value
Value of in-force
Net worth covered business
------------------- --------------------
Present Cost of
Required Free value of required
capital(1) surplus in-force capital Embedded value
31 December 2004 £m £m £m £m £m
United Kingdom 1,360 573 4,084 (403) 5,614
Continental Europe
France 1,064 57 908 (210) 1,819
Ireland 86 195 352 (18) 615
Italy 237 187 166 (52) 538
Netherlands (including Belgium and Luxembourg) 945 509 1,355 (332) 2,477
Poland 99 89 401 (32) 557
Spain 194 28 415 (53) 584
Other 97 52 92 (28) 213
International 280 204 180 (67) 597
------------------------------------------------------------------------------------------------------------------
4,362 1,894 7,953 (1,195) 13,014
==================================================================================================================
(1) Required capital is shown net of implicit items permitted by local regulators to cover minimum solvency margins.
Value of in-force
Net worth covered business Embedded value
---------------------- -------------------------- ------------------------
Restated* Restated* Restated*
31 December 31 December 31 December 31 December 31 December 31 December
2004 2003 2004 2003 2004 2003
£m £m £m £m £m £m
United Kingdom(1) 1,933 1,995 3,681 3,205 5,614 5,200
Europe (excluding UK)
France 1,121 1,012 698 547 1,819 1,559
Ireland 281 270 334 307 615 577
Italy 424 348 114 87 538 435
Netherlands (including Belgium and
Luxembourg) 1,454 1,267 1,023 1,087 2,477 2,354
Poland 188 148 369 306 557 454
Spain 222 187 362 259 584 446
Other 149 140 64 44 213 184
International 484 468 113 74 597 542
------------------------------------------------------------------------------------------------------------------
6,256 5,835 6,758 5,916 13,014 11,751
==================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
(1) The UK net worth shown above is £146 million lower than that previously reported under achieved profits and
relates to the reclassification of NUER's VIF from net worth to the present value of future in-force.
The shareholders' net worth is the market value of the shareholders' funds and the shareholders' interest in the
surplus held in the non-profit component of the long-term business funds, determined on a statutory solvency basis and
adjusted to add back any non-admissible assets. Required capital, net of implicit items, of £4,362 million at 31
December 2004 (31 December 2003: £4,114 million) is included within the net worth.
The value of in-force covered business includes the effect of holding shareholders' capital to support the level of
required capital and allowing for projected future releases. This impact reduces the value of in-force covered
business at 31 December 2004 by £1,195 million (31 December 2003: £1,049 million).
--------------------------------------------------------------------------------------------------------------------
Page 33
Time value of options and guarantees
The following table sets out the reductions to embedded value to allow for the time value of options and guarantees
relating to covered business at 31 December 2004 and 31 December 2003 by business units.
2004 2003
£m £m
United Kingdom 44 36
Europe (excluding UK)
France 79 71
Ireland 4 6
Italy 14 10
Netherlands (including Belgium and Luxembourg) 92 76
Poland 5 4
Spain 9 10
Other Europe 18 10
International 9 9
-------------------------------------------------------------------------------------------------------------------
274 232
===================================================================================================================
The time value of options and guarantees is most significant in the United Kingdom, France and the Netherlands. In the
United Kingdom, this relates mainly to non-market value adjustment (MVA) guarantees on unitised with-profit business
and guaranteed annuity rates. In France, this relates mainly to guaranteed crediting rates and surrender values on the
AFER product. In the Netherlands, this relates mainly to maturity guarantees on unit-linked products and interest
rate guarantees on traditional individual and group profit sharing business.
The increase in the time value of options and guarantees from £232 million at 31 December 2003 to £274 million at 31
December 2004 is primarily due to the 60bp fall in bond yields in continental Europe during the second half of 2004.
The overall impact of the lower yields was an increase of £39 million.
The increased allowance in the UK largely reflected the new business written in Norwich Union Equity Release. In
France, the allowance included in new business contribution of £10 million together with the impact of lower assumed
bond yields of £7 million and a small allowance from Antarius in the acquired embedded value were partially offset by
favourable investment variances, which reduced the time value of options and guarantees by £13 million. In the
Netherlands, the key impacts were the increase due to lower assumed bond yields of £21 million and reduction arising
from the tax assumption change of £10 million. The increase in Other Europe arose in our German business and reflects
the impact of lower assumed bond yields.
Minority interest in life and related businesses EEV results
Restated*
2004 2003
------------------------------------ ---------
Shareholders' Minority
interest interest Group Group
£m £m £m £m
New business contribution before effect of required capital 585 121 706 646
Effect of required capital (163) (27) (190) (172)
--------------------------------------------------------------------------------------------------------------------
New business contribution including effect of required capital 422 94 516 474
====================================================================================================================
Life EEV operating return before tax 1,425 186 1,611 1,496
====================================================================================================================
Life EEV return before tax 1,592 202 1,794 2,137
Attributed tax (479) (69) (548) (632)
---------------------------------------------------------------------------------------------------------------------
Life EEV return after tax 1,113 133 1,246 1,505
====================================================================================================================
Closing life and related businesses embedded value 12,218 796 13,014 11,751
====================================================================================================================
* Restated for the effect of implementing European Embedded Value principles.
--------------------------------------------------------------------------------------------------------------------
Page 34
Principal economic assumptions - deterministic calculations
Economic assumptions are derived actively, based on market yields on risk-free fixed interest assets at the end of
each reporting period. The same margins are applied on a consistent basis across the Group to gross risk-free yields
to obtain investment return assumptions for ordinary shares and property and to produce risk discount rates. Expense
inflation is derived as a fixed margin above a local measure of long-term price inflation. Risk-free rates and price
inflation have been harmonised across territories within the Euro currency zone, except for expense inflation in
Ireland where significant differences remain. Required capital is shown as a multiple of the EU statutory minimum
solvency margin.
Investment return assumptions are generally derived by major product class, based on hypothecating the assets at the
valuation date. Assumptions about future investment mix are consistent with long-term plans. In most cases, the
investment mix is assumed to continue unchanged throughout the projection period. The changes in assumptions between
reporting dates reflect the actual movements in risk-free yields in the United Kingdom, the Eurozone and other
territories. The principal economic assumptions used are as follows:
United Kingdom France
--------------------------------- -----------------------------
2004 2003 2002 2004 2003 2002
Risk discount rate 7.3% 7.5% 7.2% 6.4% 7.0% 7.0%
Pre-tax investment returns:
Base government fixed interest 4.6% 4.8% 4.5% 3.7% 4.3% 4.3%
Ordinary shares 7.6% 7.8% 7.5% 6.7% 7.3% 7.3%
Property 6.6% 6.8% 6.5% 5.7% 6.3% 6.3%
Future expense inflation 3.3% 3.4% 2.8% 2.5% 2.5% 2.5%
Tax rate 30.0% 30.0% 30.0% 34.9% 35.4% 35.4%
Required Capital (% EU minimum) 200%/100% 200%/100% 200%/100% 115% 115% 115%
Ireland Italy
--------------------------------- -----------------------------
2004 2003 2002 2004 2003 2002
Risk discount rate 6.4% 7.0% 7.0% 6.4% 7.0% 7.0%
Pre-tax investment returns:
Base government fixed interest 3.7% 4.3% 4.3% 3.7% 4.3% 4.3%
Ordinary shares 6.7% 7.3% 7.3% 6.7% 7.3% 7.3%
Property 5.7% 6.3% 6.3% 5.7% 6.3% 6.3%
Future expense inflation 4.0% 4.0% 4.0% 2.5% 2.5% 2.5%
Tax rate 12.5% 12.5% 12.5% 38.3% 38.3% 39.8%
Required Capital (% EU minimum) 150% 150% 150% 115% 115% 115%
Netherlands Poland
--------------------------------- -----------------------------
2004 2003 2002 2004 2003 2002
Risk discount rate 6.4% 7.0% 7.0% 9.7% 9.7% 11.7%
Pre-tax investment returns:
Base government fixed interest 3.7% 4.3% 4.3% 6.0% 6.0% 8.0%
Ordinary shares 6.7% 7.3% 7.3% 9.0% 9.0% 11.0%
Property 5.7% 6.3% 6.3% n/a n/a n/a
Future expense inflation 2.5% 2.5% 2.5% 3.4% 3.4% 5.4%
Tax rate 31.5%* 25.0% 25.0% 19.0% 19.0% 27.0%
Required Capital (% EU minimum) 150% 150% 150% 150% 150% 150%
Spain
---------------------------------
2004 2003 2002
Risk discount rate 6.4% 7.0% 7.0%
Pre-tax investment returns:
Base government fixed interest 3.7% 4.3% 4.3%
Ordinary shares 6.7% 7.3% 7.3%
Property 5.7% 6.3% 6.3%
Future expense inflation 2.5% 2.5% 2.5%
Tax rate 35.0% 35.0% 35.0%
Required Capital (% EU minimum) 125%/110% 125%/110% 125%/110%
* In the Netherlands, the tax rate assumed in determining the embedded value as at 31 December 2004 has been changed
from 25%, which was the average rate of tax assumed by the intermediary division, to the full rate of corporation
tax in the Netherlands. This change reflects the calculation refinements now adopted for the intermediary division,
described on page 54, and the reduction in corporation tax from 34.5% to 31.5%, which was effective from 1 January
2005. In 2005, profits will be grossed up at the local corporation tax rate of 31.5% in the Netherlands, reflecting
the economic basis at the start of the year, increasing both reported pre-tax profits and the corresponding tax
charge.
--------------------------------------------------------------------------------------------------------------------
Page 35
Where there are service companies, expense inflation relates to the underlying expenses rather than the fees charged
to the life company. Future returns on corporate fixed interest investments are calculated from prospective yields less
an adjustment for credit risk. Required capital in the United Kingdom is 200% EU minimum for Norwich Union Annuities
Ltd and 100% for other companies. Required capital in Spain is 125% EU minimum for Aviva Vida y Pensiones and 110% for
bancassurance companies.
Other economic assumptions
Required capital relating to with-profit business is assumed to be covered by the surplus within the with-profit funds
and no effect has been attributed to shareholders. Bonus rates on participating business have been set at levels
consistent with the economic assumptions and Aviva's medium-term bonus plans. The distribution of profit between
policyholders and shareholders within the with-profit funds assumes that the shareholder interest in conventional
with-profit business in the United Kingdom and Ireland continues at the current rate of one-ninth of the cost of bonus.
Principal economic assumptions - stochastic calculations
The time value of options and guarantees calculation allows for expected management and policyholder actions in
response to varying future investment conditions. The management actions modelled include changes to asset mix and
bonus rates. Modelled policyholder actions are described under 'Other assumptions'.
This section describes the models used to generate future investment simulations, and gives some sample statistics for
the simulations used. Two separate models have been used, for the UK businesses and for the Europe and International
businesses, as these models better reflect the characteristics of the businesses.
United Kingdom
Model
Overall asset returns have been generated assuming that the portfolio total return has a lognormal distribution.
The mean and standard deviation of the overall asset return have been calculated using the asset mix of the fund and
assumptions over the mean and standard deviation of each asset class, together with correlations between them.
Asset Classes
The significant asset classes for UK participating business are equities, property and long-term fixed rate bonds.
Summary Statistics
The following table sets out the means and standard deviations (StDev) of future returns at 31 December 2004 for the
three most significant asset classes.
Mean(1) StDev(2)
------------------
Equities 7.6% 20.0%
Property 6.6% 15.0%
Government Bonds 4.6% 2.5%
(1) Means have been calculated by accumulating a unit investment for the required number of years in each simulation,
averaging the accumulation across all simulations, and converting the result to an equivalent annual rate (by
taking the nth root of the average accumulation minus 1).
(2) Standard deviations have been calculated by accumulating a unit investment for the required number of years in each
simulation, taking the natural logarithm of the result, calculating the variance of this statistic, dividing by the
projection period (n years) and taking the square root. This makes the result comparable to implied volatilities
quoted in investment markets.
For the UK, the statistics are the same over all projection horizons. The low assumed volatility for bonds reflects the
degree of matching, by duration, with the liabilities. Assumptions are also required for correlations between asset
classes. These have been set based on an internal assessment of historical data. Returns for corporate fixed interest
investments in each scenario are equal to the return on Government bonds plus a fixed additional amount, based on
current spreads less a margin for credit risk.
Europe and International
Model (Excluding UK)
Government nominal interest rates are generated by a model that projects a full yield curve at annual intervals. The
model assumes that the logarithm of the short rate follows a mean reverting process subject to two normally
distributed random shocks. This ensures that nominal interest rates are always positive, the distribution of future
interest rates remains credible, and the model can be calibrated to give a good fit to the initial yield curve.
The total annual return on equities is calculated as the return on 1 year bonds plus an excess return. The excess
return is assumed to have a lognormal distribution. The model also generates property total returns and real yield
curves, although these are not significant asset classes for Aviva outside the UK.
Asset Classes
The most important assets are fixed rate bonds of various durations. In some businesses equities are also an important
asset class.
--------------------------------------------------------------------------------------------------------------------
Page 36
Summary Statistics
The following table sets out the means and standard deviations of future euro returns at 31 December 2004 for the three
most significant asset classes: equities, short-term bonds (defined to be of 1 year duration) and long-term bonds
(defined to be 10 year zero coupon bonds). In the accumulation of 10 year bonds, it is assumed that these are held for
one year, sold as 9 year bonds then the proceeds are reinvested in 10 year bonds, although in practice businesses
follow more complex asset strategies or tend to adopt a buy and hold strategy. Correlations between asset classes have
been set using the same approach as described for the United Kingdom.
5- year return 10- year return 20- year return
----------------- ------------------ ------------------
Mean(1) StDev(2) Mean(1) StDev(2) Mean(1) StDev(2)
--------------------------------------------------------------------------------------------------------------------
Short Government Bonds 2.9% 1.6% 3.5% 3.5% 4.2% 6.8%
Long Government Bonds 3.5% 4.7% 4.1% 3.7% 4.6% 4.1%
Equities 6.2% 19.7% 6.7% 19.4% 7.1% 19.2%
(1) Means have been calculated by accumulating a unit investment for the required number of years in each simulation,
averaging the accumulation across all simulations, and converting the result to an equivalent annual rate
(by taking the nth root of the average accumulation minus 1).
(2) Standard deviations have been calculated by accumulating a unit investment for the required number of years in each
simulation, taking the natural logarithm of the result, calculating the variance of this statistic, dividing by the
projection period (n years) and taking the square root. This makes the result comparable to implied volatilities
quoted in investment markets.
Other assumptions
Taxation
Current tax legislation and rates have been assumed to continue unaltered, except where changes in future tax rates
have been announced.
Demographic assumptions
Assumed future mortality, morbidity and lapse rates have been derived from an analysis of Aviva's recent operating
experience. Where appropriate, surrender and option take up rate assumptions that vary according to the investment
scenario under consideration have been used in the calculation of the time value of options and guarantees, based on
our assessment of likely policyholder behaviour in different investment scenarios.
Expense assumptions
Management expenses and operating expenses of holding companies attributed to life and related businesses have been
included in the EEV calculations and split between expenses relating to the acquisition of new business, the
maintenance of business in-force and project expenses. Future expense assumptions include an allowance for maintenance
expenses and a proportion of recurring project expenses. Certain expenses of an exceptional nature, when they occur,
are identified separately and are generally charged as incurred. No future productivity gains have been anticipated.
Where subsidiary companies provide administration, investment management or other services to businesses included in
the European Embedded Value calculations, the value of profits or losses arising from these services have been
included in the embedded value and new business contribution.
Other
It has been assumed that there will be no changes to the methods and bases used to calculate the statutory technical
provisions and current surrender values, except where driven by varying future investment conditions under stochastic
economic scenarios.
--------------------------------------------------------------------------------------------------------------------
Page 37
Sensitivity analysis - economic assumptions
The tables below show the sensitivity of the embedded value as at 31 December 2004 and the new business contribution
before the effect of required capital for the full year 2004 to:
• one percentage point increase and decrease in the discount rates;
• one percentage point increase and decrease in interest rates, including all consequential changes (assumed
investment returns for all asset classes, market values of fixed interest assets, risk discount rates);
• one percentage point increase and decrease in the assumed investment returns for equity and property investments,
excluding any consequential changes to the risk discount rate;
• 10% rise and fall in market value of equity and property assets (not applicable for new business contribution); and
• decrease in the level of required capital to 100% EU minimum (or equivalent) (not applicable for new business
contribution).
In each sensitivity calculation, all other assumptions remain unchanged except where they are directly affected by
the revised economic conditions. For example, future bonus rates are automatically adjusted to reflect sensitivity
changes to future investment returns.
Embedded value As 1% increase 1% decrease 1% increase 1% decrease
(net of tax) reported in discount in discount in interest in interest
31 December 2004 on page 32 rates rates rates rates
£m £m £m £m £m
United Kingdom 5,614 (375) 400 (225) 240
Europe (excluding UK)
France 1,819 (110) 120 (60) 55
Ireland 615 (25) 30 (5) -
Italy 538 (20) 20 15 (30)
Netherlands (including Belgium and Luxembourg) 2,477 (160) 190 190 (290)
Poland 557 (30) 30 (5) 5
Spain 584 (30) 35 (20) 15
Other 213 (5) 5 10 (25)
International 597 (25) 30 (25) 15
----------------------------------------------------------------------------------------------------------------------
13,014 (780) 860 (125) (15)
======================================================================================================================
1% increase 1% decrease 10% rise in 10% fall EU
As in equity/ in equity/ equity/ in equity/ minimum
Embedded value reported property property property property capital (or
(net of tax) on page 32 returns returns market values market values equivalent)
31 December 2004 £m £m £m £m £m £m
United Kingdom 5,614 200 (210) 370 (370) 150
Europe (excluding UK)
France 1,819 60 (60) 110 (130) 35
Ireland 615 20 (20) 15 (15) 5
Italy 538 15 (15) 10 (10) 10
Netherlands (including Belgium
and Luxembourg) 2,477 250 (230) 310 (310) 85
Poland 557 5 (5) 5 (5) 10
Spain 584 - - 5 (5) 5
Other 213 10 (10) 10 (10) 10
International 597 - - 5 (5) 20
----------------------------------------------------------------------------------------------------------------------
13,014 560 (550) 840 (860) 330
======================================================================================================================
--------------------------------------------------------------------------------------------------------------------
Page 38
In general, the magnitude of the sensitivities will reflect the size of the embedded values, though this will vary as
the sensitivities have different impacts on the different components of the embedded value. In addition, other
factors can have a material impact, such as the nature of options and guarantees, as well as the types of investments
held. The interest rate sensitivity will vary significantly by territory, depending on the type of business written:
for example, where non-profit business is well matched by backing assets, the favourable impact of reducing the risk
discount rate is the dominant factor.
Sensitivities will also vary according to the current economic assumptions, mainly due to the impact of changes to
both the intrinsic cost and time value of options and guarantees. Options and guarantees are the main reason for the
asymmetry of the sensitivities, where the guarantee impacts to different extents under the different scenarios. This
can be seen in the sensitivity of a 1% movement in the interest rate for the Netherlands, where there is a significant
amount of business with investment return guarantees. The reduction of 60 basis points to the assumed pre-tax
investment returns at 31 December 2004 has significantly increased this sensitivity, reflecting the level of the
guarantees relative to the interest rate assumption.
Sensitivities to a 1% movement in the equity/property return will only impact the value of the in-force covered
business, whereas a 10% movement in equity/property values may impact both the net worth and the value of in-force,
depending on the allocation of assets.
New business As 1% increase 1% decrease 1% increase 1% decrease
contribution reported in discount in discount in interest in interest
Full year 2004 on page 28 rates rates rates rates
£m £m £m £m £m
United Kingdom 269 (50) 55 (20) 20
Europe (excluding UK)
France 95 (9) 11 1 (1)
Ireland 19 (5) 5 - -
Italy 48 (2) 2 1 (2)
Netherlands (including Belgium and Luxembourg) 80 (15) 20 10 (35)
Poland 11 (1) 1 - -
Spain 143 (10) 11 (3) 2
Other 5 (1) 3 1 1
International 36 (4) 5 (1) 1
----------------------------------------------------------------------------------------------------------------------
706 (97) 113 (11) (14)
======================================================================================================================
New business As reported 1% increase in equity/ 1% decrease in equity/
contribution on page 28 property returns property returns
Full year 2004 £m £m £m
United Kingdom 269 25 (30)
Europe (excluding UK)
France 95 3 (4)
Ireland 19 3 (3)
Italy 48 - -
Netherlands (including Belgium and Luxembourg) 80 22 (18)
Poland 11 - -
Spain 143 - -
Other 5 - -
International 36 - -
---------------------------------------------------------------------------------------------------------------------
706 53 (55)
=====================================================================================================================
--------------------------------------------------------------------------------------------------------------------
Page 39
Sensitivity analysis - non-economic assumptions
The tables below show the sensitivity of the embedded value as at 31 December 2004 and the new business contribution
before the effect of required capital for the full year 2004 to the following changes in non-economic assumptions:
• 10% decrease in maintenance expenses (a 10% sensitivity on a base expense assumption of £10 p.a. would represent
an expense assumption of £9 p.a.). Where there is a 'look through' into service company expenses, the fee charged by
the service company is unchanged while the underlying expense decreases;
• 10% decrease in lapse rates (a 10% sensitivity on a base assumption of 5% p.a. would represent a lapse rate of
4.5% p.a.);
• 10% decrease in both mortality and morbidity rates.
In each sensitivity calculation, all other assumptions remain unchanged.
10% decrease in 10% decrease in
As reported on maintenance 10% decrease in mortality/
page 32 expenses lapse rates morbidity rates
Embedded value (net of tax) £m £m £m £m
31 December 2004
United Kingdom 5,614 140 40 (100)
Europe (excluding UK)
France 1,819 30 25 30
Ireland 615 15 5 5
Italy 538 5 5 -
Netherlands (including Belgium and Luxembourg) 2,477 70 10 (30)
Poland 557 15 25 15
Spain 584 10 20 10
Other 213 - - -
International 597 10 10 10
---------------------------------------------------------------------------------------------------------------------
13,014 295 140 (60)
=====================================================================================================================
10% decrease in 10% decrease in
As reported on maintenance 10% decrease in mortality/
page 28 expenses lapse rates morbidity rates
New business contribution (gross of tax) £m £m £m £m
Full year 2004
United Kingdom 269 13 15 15
Europe (excluding UK)
France 95 4 4 4
Ireland 19 2 1 1
Italy 48 1 1 -
Netherlands (including Belgium and Luxembourg) 80 10 5 3
Poland 11 1 2 2
Spain 143 4 14 8
Other 5 1 3 2
International 36 2 2 3
----------------------------------------------------------------------------------------------------------------------
706 38 47 38
======================================================================================================================
The demographic sensitivities shown above represent a standard change to the assumptions for all products. Different
products will be more or less sensitive to the change, and impacts may partially offset.
--------------------------------------------------------------------------------------------------------------------
Page 40
Summarised consolidated profit and loss account - modified statutory basis
For the year ended 31 December 2004
Page 2004 2004 2003
€m £m £m
Premium income (after reinsurance) and investment sales
Continuing operations
46 29,713 Life premiums, including share of associates' premiums 20,205 19,035
46 2,396 Investment sales 1,629 1,141
47 1,462 Health premiums 994 1,066
---------------------------------------------------------------------------------------------------------------------
33,571 22,828 21,242
48 12,963 General insurance premiums 8,815 8,524
---------------------------------------------------------------------------------------------------------------------
46,534 Total 31,643 29,766
=====================================================================================================================
Operating profit
47 1,743 Modified statutory life profit(1) 1,185 1,122
47 86 Health 58 61
50 63 Fund management 43 10
48 1,950 General insurance 1,326 911
50 (159) Non-insurance operations(1) (108) (48)
50 (262) Corporate costs (178) (160)
50 (684) Unallocated interest charges (465) (406)
---------------------------------------------------------------------------------------------------------------------
Operating profit before tax, amortisation of goodwill, amortisation of
2,737 acquired additional value of in-force long-term business and exceptional items* 1,861 1,490
(177) Amortisation of goodwill (120) (103)
(185) Amortisation of acquired additional value of in-force long-term business (126) (135)
(72) Financial Services Compensation Scheme and other levies (49) -
--------------------------------------------------------------------------------------------------------------------
2,303 Operating profit before tax 1,566 1,252
192 Short-term fluctuation in investment return 131 212
(34) Change in the equalisation provision (23) (49)
45 (200) Net loss on the disposal of subsidiary and associated undertakings (136) (6)
44 (73) Exceptional costs for termination of operations (50) (19)
--------------------------------------------------------------------------------------------------------------------
2,188 Profit on ordinary activities before tax 1,488 1,390
(522) Tax on profit on ordinary activities (355) (367)
--------------------------------------------------------------------------------------------------------------------
1,666 Profit on ordinary activities after tax 1,133 1,023
(112) Minority interests (76) (74)
--------------------------------------------------------------------------------------------------------------------
1,554 Profit for the financial year 1,057 949
52 (25) Preference dividends (17) (17)
52 (9) Direct capital instrument appropriation (6) -
--------------------------------------------------------------------------------------------------------------------
1,520 Profit for the financial year attributable to equity shareholders 1,034 932
52 (845) Ordinary dividends (575) (545)
--------------------------------------------------------------------------------------------------------------------
675 Retained profit transferred to reserves 459 387
====================================================================================================================
* All operating profit is from continuing operations.
(1) The results of our UK equity release business have been reclassified from non-insurance to the life insurance
profits.
--------------------------------------------------------------------------------------------------------------------
Page 41
Earnings per share - modified statutory basis
For the year ended 31 December 2004
Page 2004 2003
Operating profit before amortisation of goodwill, amortisation of acquired
additional value of in-force long-term business and exceptional items, after tax,
attributable to equity shareholders* 57.2p 44.0p
52 Profit attributable to equity shareholders 45.8p 41.4p
53 Profit attributable to equity shareholders - diluted 45.4p 41.3p
52 Dividend per share 25.36p 24.15p
* All operating profit is from continuing operations.
Consolidated statement of total recognised gains and losses
For the year ended 31 December 2004
Page 2004 2003
£m £m
40 Profit for the financial year* 1,057 949
Foreign exchange gains 28 329
--------------------------------------------------------------------------------------------------------------------
Total recognised gains arising in the year 1,085 1,278
====================================================================================================================
* Stated before the effect of foreign exchange movements, which are reported within the foreign exchange line.
Reconciliation of movements in consolidated shareholders' funds
For the year ended 31 December 2004
Page 2004 2003
£m £m
Shareholders' funds at the beginning of the year 6,554 5,836
Total recognised gains arising in the year 1,085 1,278
52 Dividends and appropriations (598) (562)
Movement in shares held by employee trusts 1 -
Increase in share capital 25 2
Issue of direct capital instrument 990 -
Issue costs of direct capital instrument (9) -
Shares issued in lieu of dividends 103 -
Goodwill written back 169 -
--------------------------------------------------------------------------------------------------------------------
Shareholders' funds at the end of the year 8,320 6,554
====================================================================================================================
-----------------------------------------------------------------------------------------------------------------------
Page 42
Summarised consolidated balance sheet - modified statutory basis
As at 31 December 2004
2004 2003
£m £m
Assets
Goodwill 1,135 1,105
--------------------------------------------------------------------------------------------------------------------
Investments
Land and buildings 637 637
Investments in associated undertakings and participating interests 178 279
Variable yield securities 3,149 2,967
Fixed interest securities 10,750 10,098
Mortgages and loans, net of non-recourse funding 1,387 929
Deposits 1,871 435
Other investments 29 34
--------------------------------------------------------------------------------------------------------------------
18,001 15,379
Reinsurers' share of technical provisions 2,589 2,926
Reinsurers' share of provision for linked liabilities 852 579
Assets of the long-term business 148,209 136,709
Assets held to cover linked liabilities 51,144 40,665
Other assets 9,889 10,829
Acquired value of in-force long-term business 451 488
--------------------------------------------------------------------------------------------------------------------
Total assets 232,270 208,680
====================================================================================================================
Liabilities
Shareholders' funds
Equity 7,130 6,354
Non-equity 1,190 200
Minority interests 924 811
--------------------------------------------------------------------------------------------------------------------
9,244 7,365
Subordinated debt 2,823 2,814
--------------------------------------------------------------------------------------------------------------------
Total capital, reserves and subordinated debt 12,067 10,179
Liabilities of the long-term business 131,099 121,125
Fund for future appropriations 9,218 8,443
Technical provision for linked liabilities 51,996 41,244
General insurance liabilities 18,155 17,515
Borrowings 1,423 1,720
Other creditors and provisions 8,312 8,454
--------------------------------------------------------------------------------------------------------------------
Total liabilities 232,270 208,680
====================================================================================================================
-----------------------------------------------------------------------------------------------------------------------
Page 43
Consolidated cash flow statement
For the year ended 31 December 2004
The cash flows presented in this statement relate to non-long-term business transactions only. Long-term business
profits are included as net cash inflows/(outflows) from operating activities only to the extent that they have been
remitted to shareholders by way of dividends from life operations.
2004 2003
£m £m
Net cash inflow from operating activities, excluding exceptional items* 2,364 1,202
Exceptional items* (56) (522)
Net cash outflow from servicing of finance (309) (256)
Corporation tax received/(paid) 63 (179)
Net purchases of tangible fixed assets (111) (101)
Acquisitions and disposals of subsidiary and associated undertakings** 59 600
Equity dividends paid (450) (523)
Proceeds from issue of subordinated debt - 1,567
Direct capital instrument (net of issue costs) 981 -
Net cash inflow/(outflow) from other financing activities:
Issue of share capital 3 2
Net (repayment)/drawdown of loans (312) (366)
--------------------------------------------------------------------------------------------------------------------
Net cash flows 2,232 1,424
====================================================================================================================
Cash flows were invested as follows:
Increase/(decrease) in cash holdings (161) (173)
Net (sales)/purchases of investments 2,468 1,672
Non-trading cash outflow to long-term business operations (75) (75)
--------------------------------------------------------------------------------------------------------------------
Net investment of cash flows 2,232 1,424
====================================================================================================================
The 2003 comparatives reflect the reclassification of our equity release business in the UK.
* Included within exceptional items is £23 million in respect of the disposal of Hill House Hammond and £33 million
of other levies. 2003 includes payments to the Berkshire Hathaway Group for reinsurance purchased in December
2000, to secure protection against any adverse impact of the run-off of London Market claims reserves. The final
instalment was paid on 2 January 2003.
** The 2003 figure includes £651 million of consideration received on 2 January 2003 in relation to the disposal of
the Australia and New Zealand general insurance businesses.
----------------------------------------------------------------------------------------------------------------------
Page 44
1. Basis of preparation - modified statutory solvency basis
(a) The preliminary announcement for the year to 31 December 2004 does not constitute statutory accounts as defined
in section 240 of the Companies Act 1985. The results on the modified statutory basis for 2004 have been taken from
the Group's 2004 Annual Report and Accounts. The auditor has reported on the 2004 accounts and the report was
unqualified and did not contain a statement under section 237(2) or (3) of the Companies Act 1985. The Group's
2003 Annual Report and Accounts have been filed with the Registrar of Companies.
(b) The contribution from the Group's share of the partnership with The Royal Bank of Scotland Group (RBSG) is
incorporated within the modified statutory life profit. Goodwill amortised in the year in respect of the Group's
holding in the associated company, RBS Life Investments Limited, is included within 'Amortisation of goodwill' on
page 41.
(c) In November 2000, the Accounting Standards Board issued Financial Reporting Standard 17 (FRS17) 'Retirement
Benefits', the accounting provisions, which are not required to be adopted by the Group until 1 January 2005.
FRS17 requires certain transitional disclosures to be made in the statutory accounts and the table shown in the
supplementary analyses on page 55 shows the balance sheet effect of these memorandum disclosures. The Group has
continued to account for pension costs in accordance with SSAP24.
(d) Changes in accounting policy
Presentational changes
The results of our UK equity release business have been reclassified from non-insurance operations to the life
insurance operations. This has resulted in assets, liabilities and operating profits being reclassified out of
non-insurance segments and into life segments. 2003 comparatives have been restated accordingly and the result on
consolidated shareholders' funds and consolidated profit for the 2003 financial year is nil.
(e) FRS27 'Life Assurance'
In December 2004, the UK Accounting Standards Board (ASB) issued FRS27 'Life Assurance', which requires certain
disclosure to be made in relation to with-profit funds, capital and guarantees and options. Preparation of accounts
in accordance with the standard is mandatory for accounting periods ending on or after 23 December 2005, and the
Group will make these disclosures in its 2005 financial statements, produced under International Financial
Reporting Standards. In accordance with the Memorandum of Understanding signed by Aviva, along with the ASB and
other major insurance companies in relation to this standard's application to insurers' 2004 Report and Accounts,
the required disclosures are made on pages 10 to 18 of this document.
2. Exchange rates
The euro rates employed in this announcement are an average rate of 1 euro = £0.68 (2003: 1 euro = £0.69) and a
closing rate of 1 euro = £0.71 (31 December 2003: 1 euro = £0.70).
3. Acquisitions
(a) Life businesses: France
On 1 October 2004, as part of its bancassurance partnership with Credit du Nord, the Group acquired 50% of the issued
share capital and one share of Antarius, the life insurance company of Credit du Nord, for an estimated cash
consideration of £62 million. The Group's share of Antarius' estimated embedded value and net assets acquired was
£51 million, giving rise to provisional goodwill of £11 million. The acquisition is still subject to the completion
accounts process during the next 12 months, upon which goodwill estimates will be finalised.
(b) Non-insurance businesses: UK
On 16 August 2004, the Group's general insurance subsidiary, Norwich Union Insurance (NUI) acquired the entire share
capital of HPI Holdings Limited (HPI). Total cash consideration including purchase costs was £122 million, comprising
£118 million cash and £2 million of loan notes and £2 million of acquisition costs. The net assets acquired were
£8 million, giving rise to goodwill of £114 million.
4. Exceptional costs for termination of operations
In February 2004, the Group announced the closure of its UK national broker subsidiary, Hill House Hammond (HHH) by
the end of 2004 together with the sale of its commercial business. The associated pre-tax costs of the closure of HHH
were £50 million and the exceptional costs relate to termination activities, including redundancy costs and closure
provisions.
During 2003, the Group incurred costs on the closure of its general insurance operations in Belgium. These exceptional
costs relate to termination activities, including redundancy costs and closure provisions.
-----------------------------------------------------------------------------------------------------------------------
Page 45
5. Disposals
The reported net loss on the disposal of subsidiary and associated undertakings comprises:
2004 2003
Note £m £m
UK (a) (141) -
France (b) 5 -
Other minor operations - (6)
--------------------------------------------------------------------------------------------------------------------
(136) (6)
====================================================================================================================
(a) Non-insurance businesses: UK
In July 2004, the Group completed the disposal of its Your Move estate agency and e.surveying business. Total
consideration was £42 million and the net assets at the disposal date were £12 million. The loss on disposal was
£141 million after deducting the associate costs of disposal and after writing back goodwill of £167 million,
previously written off to reserves, as required by FRS10 'Goodwill and Intangible Assets'. The same goodwill amount
is also credited directly to the profit and loss account reserve and therefore has a neutral effect on shareholders'
funds.
(b) Non-insurance businesses: France
In June 2004, our French operations, Aviva France, sold its 31.4% holding in Societe Fonciere Lyonnaise (SFL) a
French listed property company for €427 million (£285 million) and after sale expenses recorded a gain of £5 million.
These shares were owned by both our French life and non-life operations. Cumulative investment gains in the life
company of £22 million have been transferred to a French GAAP statutory provision forming part of the fund for future
appropriations under UK GAAP, and will be attributed to policyholders and shareholders as bonuses are declared to
policyholders within the next eight years.
(c) Non-adjusting post balance sheet event: Sale of general insurance businesses in Asia
On 7 September 2004, the Group announced the disposal of its Asian general insurance businesses to Mitsui Sumitomo
Insurance (MSI) for a total of US$450 million in cash. The sale was subject to obtaining regulatory clearance and
approval from other shareholders in the Asian businesses.
Under the terms of the agreement, MSI will acquire all of Aviva's general insurance businesses in Asia. These comprise
the general insurance business of Aviva Limited and the general insurance assets of Aviva Asia Pte Limited in
Singapore; Aviva Insurance Berhad in Malaysia (including its branch in Brunei); Aviva Insurance (Thai) Company Limited
in Thailand; PT Aviva Insurance in Indonesia; Dah Sing General Insurance Co Limited in Hong Kong; and Aviva's branch
operations in Hong Kong, the Philippines, Marianas, Macau and Taiwan. The transaction will be achieved through share
purchase of Aviva's interests in joint venture operations, business purchase and asset purchase in Singapore, and
transfer of Aviva's general insurance branch operations in Hong Kong, the Philippines, Marianas, Macau and Taiwan.
The transaction is expected to complete in two phases. Phase I completed on 28 February 2005 and included all
businesses above except for Malaysia, Indonesia, Macau, Marianas, Taiwan, Dah Sing and the Philippines which will be
included as part of the completion of Phase II, expected in the second half of 2005.
Subject to the receipt of regulatory approval, the total proceeds for the sale of these businesses were fixed by
reference to the net assets of the businesses as at 31 December 2003 and are not adjusted to reflect the results in
the period from 1 January 2004 to completion. The Group does not bear any continuing operating risk from 31 December
2003.
Financial Reporting Standard 2 'Accounting for subsidiary undertakings' requires the results of the Asian general
insurance business to be consolidated with those of the Group's ongoing operations until the completion of the
transaction. Although the Group has retained no economic interest in the operations of this business beyond 31
December 2003, the post-tax operating profits are incorporated in the Group's consolidated profit and loss account
from 1 January 2004 to the date of completion. This will be offset by a corresponding change to the final profit on
sale. Consequently, had the transaction been completed on 31 December 2004, the post-tax profit on sale would have
been £129 million and is summarised below:
£m US$m
Net assets at 31 December 2003 60 108
Post-tax operating profit to 31 December 2004 13 24
--------------------------------------------------------------------------------------------------------------------
Net assets as at 31 December 2004 73 132
--------------------------------------------------------------------------------------------------------------------
Proceeds 250 450
Less: Net assets (73) (132)
Transaction costs (8) (14)
--------------------------------------------------------------------------------------------------------------------
Pre-tax profit on sale 169 304
Tax attributable to profit on sale (40) (72)
--------------------------------------------------------------------------------------------------------------------
Post-tax profit on sale 129 232
====================================================================================================================
-----------------------------------------------------------------------------------------------------------------------
Page 46
The Group has hedged its exposure to the sale proceeds of US$450 million through the purchase of foreign currency
forward contracts.
Operating profit before tax, amortisation of goodwill and exceptional items for the Asian general insurance businesses
included in these results is £21 million comprising of £15 million underwriting profit and £6 million of long-term
investment return.
6. Geographical analysis of life and pensions and investment sales - new business and total income
New business sales
-------------------------------------- Premium income
New single New regular (after reinsurance)
premiums premiums and investment sales
-------------- --------------- --------------------
Restated*
2004 2003 2004 2003 2004 2003
£m £m £m £m £m £m
Life and pensions sales
United Kingdom - group** 6,297 5,685 499 511 8,530 8,688
- associates 205 152 17 23 297 254
----------------------------------------------------------------------------------------------------------------------
6,502 5,837 516 534 8,827 8,942
Europe (excluding UK)
France 2,454 1,950 62 46 2,892 2,300
Ireland 203 188 66 62 454 442
Italy 1,529 1,399 45 54 1,806 1,662
Netherlands (including Belgium and Luxembourg) 1,131 850 148 139 1,990 1,722
Poland - Life 40 24 15 17 263 263
- Pensions 20 8 16 15 500 440
Spain 1,566 1,353 91 111 1,795 1,641
Other 336 280 90 73 724 616
International 660 740 105 113 954 1,007
----------------------------------------------------------------------------------------------------------------------
Total life and pension sales (including share
of associates) 14,441 12,629 1,154 1,164 20,205 19,035
Investment sales
United Kingdom 840 664 19 16 859 680
Netherlands 196 204 - - 196 204
Poland 75 109 2 1 77 110
Other Europe 254 49 - - 254 49
International 243 98 - - 243 98
----------------------------------------------------------------------------------------------------------------------
Total investment sales 1,608 1,124 21 17 1,629 1,141
----------------------------------------------------------------------------------------------------------------------
Total long-term savings (including share
of associates) 16,049 13,753 1,175 1,181 21,834 20,176
======================================================================================================================
Single premiums are those relating to products issued by the Group, which provide for the payment of one premium only.
Regular premiums are those where there is a contractual obligation to pay on an ongoing basis.
* United Kingdom new business sales shown in the table have been restated to include new business sales through
Norwich Union Equity Release. Total new single premium mortgage completion sales amounted to £478 million (2003:
£501 million).
** Included within premium income (after reinsurance) and investment sales of £8,530 million (2003: £8,688 million)
are transfers of institutional business into Morley Pooled Pensions of £334 million (2003: £1,247 million) which,
since they are institutional in nature, are excluded from new business sales.
-----------------------------------------------------------------------------------------------------------------------
Page 47
7. Geographical analysis of modified statutory life operating profit
2004 2003
£m £m
United Kingdom
With-profit 107 145
Non-profit* 478 433
Europe (excluding UK)
France 182 179
Ireland 35 41
Italy 43 30
Netherlands (including Belgium and Luxembourg) 166 107
Poland 84 103
Spain 61 50
Other (5) (4)
International 34 38
--------------------------------------------------------------------------------------------------------------------
Total modified statutory life operating profit 1,185 1,122
====================================================================================================================
* Included within non profit result is the operating profit of the equity release business, NUER, which is now being
classified as a life business. Operating profit for 2004 was nil (2003: £16 million loss) on a modified statutory
solvency basis.
8. Geographical analysis of health premiums after reinsurance and operating result
(a) Premiums after reinsurance:
2004 2003
£m £m
United Kingdom 280 270
France 147 134
Netherlands 567 662
--------------------------------------------------------------------------------------------------------------------
994 1,066
====================================================================================================================
(b) Operating result:
Operating profit Underwriting result
---------------- -------------------
2004 2003 2004 2003
£m £m £m £m
United Kingdom 12 13 8 9
France 8 9 (2) (2)
Netherlands 38 39 (8) (20)
-------------------------------------------------------------------------------------------------------------------
58 61 (2) (13)
===================================================================================================================
-----------------------------------------------------------------------------------------------------------------------
Page 48
9. Geographical analysis of general insurance premiums after reinsurance and operating result
(a) General insurance premiums after reinsurance:
2004 2003
£m £m
United Kingdom 5,434 5,135
Europe (excluding UK)
France 524 515
Ireland 545 611
Netherlands 719 563
Other 230 226
International
Canada 1,202 1,208
Other 161 266
--------------------------------------------------------------------------------------------------------------------
8,815 8,524
====================================================================================================================
(b) Operating result:
Operating profit* Underwriting result*
---------------- -------------------
2004 2003 2004 2003
£m £m £m £m
United Kingdom 832 676 158 50
Europe (excluding UK)
France 32 35 (8) (9)
Ireland 153 91 79 26
Netherlands 71 35 26 (5)
Other 39 32 2 (6)
International
Canada 152 12 37 (98)
Other 47 30 7 (12)
-------------------------------------------------------------------------------------------------------------------
1,326 911 301 (54)
===================================================================================================================
* The general insurance operating profit and underwriting result are stated before the change in the equalisation
provision of £23 million (2003: £49 million).
(c) General business - investment return information
Actual Longer-term
investment return investment return
---------------- -------------------
2004 2003 2004 2003
£m £m £m £m
United Kingdom 587 585 674 626
Europe (excluding UK)
France 33 37 40 44
Ireland 61 58 74 65
Netherlands 69 71 45 40
Other 21 20 37 38
International
Canada 98 94 115 110
Other 36 36 40 42
--------------------------------------------------------------------------------------------------------------------
Total longer-term investment return 1,025 965
Total actual investment income 905 901
Realised (losses)/gains (65) 47
Unrealised gains 287 136
--------------------------------------------------------------------------------------------------------------------
1,127 1,084 1,025 965
====================================================================================================================
-----------------------------------------------------------------------------------------------------------------------
Page 49
9. Geographical analysis of general insurance premiums after reinsurance and operating result continued
(d) Reconciliation between general business investment return information and short-term fluctuation in investment
return incorporated in the summarised consolidated profit and loss account - modified statutory basis
For the year to 31 December 2004
Short-term
Actual Longer-term fluctuation
investment investment in investment
return return return
£m £m £m
General business 1,127 1,025 102
Health business 22 60 (38)
---------------------------------------------------------------------------------------------------------------------
1,149 1,085 64
---------------------------------------------------------------------------------------------------------------------
Life business 67
---------------------------------------------------------------------------------------------------------------------
Total short-term fluctuation in investment return 131
=====================================================================================================================
(e) Longer-term investment return
The longer-term investment return is calculated separately for each principal general insurance business and certain
long-term business operations. In respect of equities and properties, the return is calculated by multiplying the
opening market value of the investments, adjusted for sales and purchases during the year, by the longer-term rate of
investment return. The longer-term rate of investment return is determined using consistent assumptions between
operations, having regard to local economic and market forecasts of investment return. The allocated longer-term
return for other investments is the actual income receivable for the year.
The principal assumptions underlying the calculation of the longer-term investment return are:
Longer-term rates of return
Equities Properties
----------- -----------
2004 2003 2004 2003
% % % %
United Kingdom 8.1% 8.1% 6.6% 6.6%
France 7.5% 7.5% 6.5% 6.5%
Ireland 8.7% 8.7% 6.7% 6.7%
Netherlands 8.4% 8.4% 6.5% 6.5%
Canada 9.3% 9.3% 7.3% 7.3%
The table below shows the sensitivity of the full year 2004 operating profit to changes in the longer-term rates of
return:
Movement in investment return By Change in By
--------------- --------------------------------- -----
Equities 1% higher/lower Group operating profit before tax £32m
Properties 1% higher/lower Group operating profit before tax £12m
For 2005, the Group intends to apply the same economic assumptions for equities and properties as those used under
EEV principles to calculate the longer-term investment return for its general insurance and health business for both
UK GAAP and IFRS accounts.
-----------------------------------------------------------------------------------------------------------------------
Page 50
10. Fund management operating result
2004 2003
£m £m
Morley
- UK business 12 3
- European and International business 8 4
--------------------------------------------------------------------------------------------------------------------
20 7
Other fund management operations
UK
- Royal Bank of Scotland (7) (6)
- Norwich Union Investment funds 5 (3)
France 17 13
Other Europe 1 -
International 7 (1)
--------------------------------------------------------------------------------------------------------------------
43 10
====================================================================================================================
11. Non-insurance operations
2004 2003
£m £m
Hill House Hammond 2 4
Personal finance subsidiaries (1) -
Your Move 9 1
Norwich Union Life Services (76) (54)
Other (42) 1
--------------------------------------------------------------------------------------------------------------------
(108) (48)
====================================================================================================================
Norwich Union Equity Release has been reclassified as a life company and therefore its operating result of nil (2003:
£16 million loss) previously included within non-insurance operating profit on an MSSB basis are included with life
MSSB operating profit.
12. Corporate costs
2004 2003
£m £m
Global finance transformation programme (85) (60)
Central costs and sharesave schemes (93) (100)
--------------------------------------------------------------------------------------------------------------------
(178) (160)
====================================================================================================================
13. Unallocated interest
2004 2003
£m £m
External
- subordinated debt 169 101
- other 77 109
Internal 219 196
--------------------------------------------------------------------------------------------------------------------
465 406
====================================================================================================================
-----------------------------------------------------------------------------------------------------------------------
Page 51
14. Tax
The tax charge in the profit and loss account comprises:
(a) Tax on profit/(loss) on ordinary activities:
2004 2003
£m £m
Current tax
UK corporation tax - current year 22 (60)
- prior year 124 17
Overseas tax - current year (84) (1)
- prior year 2 3
Tax attributable to balance on technical account (345) (310)
--------------------------------------------------------------------------------------------------------------------
(281) (351)
====================================================================================================================
Deferred tax
Origination and reversal of timing differences (27) (19)
Changes in tax rates or law 2 (11)
(Decrease)/increase in discount (49) 14
--------------------------------------------------------------------------------------------------------------------
(74) (16)
--------------------------------------------------------------------------------------------------------------------
Total tax charged in the profit and loss account (355) (367)
====================================================================================================================
(b) Tax charge analysed between:
2004 2003
£m £m
Operating profit before tax, amortisation of goodwill, amortisation of
acquired additional value of in-force long-term business and exceptional items
Continuing operations (456) (403)
Profit on other ordinary activities 101 36
--------------------------------------------------------------------------------------------------------------------
(355) (367)
====================================================================================================================
(c) Factors affecting current tax charge for the year:
2004 2003
£m £m
Profit on ordinary activities before tax 1,488 1,390
Current tax (charge) at standard UK corporation tax rate of 30% (2003: 30%) (446) (417)
Adjustment to tax charge in respect of prior years 87 20
Non-assessable dividends (48) 5
Non-taxable loss on the sale of subsidiaries and associates (73) (10)
Non-taxable amortisation of goodwill (22) (5)
Other disallowable expenses (16) (33)
Non-utilisation of current year tax losses 6 (10)
Different local basis of tax on overseas profits 87 53
Deferred tax charge arising from movement in unrealised gains and losses 18 20
Other deferred tax movements 38 10
Deferred tax liabilities not recognised 134 38
Other items (46) (22)
--------------------------------------------------------------------------------------------------------------------
Current tax charge for the year (281) (351)
====================================================================================================================
-----------------------------------------------------------------------------------------------------------------------
Page 52
15. Dividends
(a) The preference dividends in the profit and loss account comprise:
2004 2003
£m £m
Preference dividends 17 17
====================================================================================================================
The preference dividends are in respect of the cumulative irredeemable preference shares of £1 each in issue.
(b) The ordinary dividends in the profit and loss account comprise:
2004 2003
£m £m
Ordinary dividends
Interim 9.36 pence (2003: 9 pence) 211 203
Final 16.00 pence (2003: 15.15 pence) 364 342
--------------------------------------------------------------------------------------------------------------------
Total ordinary dividends 575 545
====================================================================================================================
Irish shareholders who are due to be paid a dividend denominated in euros will receive a payment at the exchange rate
prevailing on 8 March 2005.
(c) The direct capital instrument appropriation in the profit and loss account comprise:
2004 2003
£m £m
Direct capital instrument 6 -
====================================================================================================================
16. Earnings per share
(a) Basic earnings per share
2004 2003
------------------------------ ----------------------------
Net of tax, Net of tax,
minorities minorities
and and
Before preference Per Before preference Per
tax dividend share tax dividend share
£m £m p £m £m p
Operating profit* 1,861 1,291 57.2 1,490 991 44.0
Adjusted for the following items:
- Amortisation of goodwill (120) (120) (5.3) (103) (103) (4.6)
- Amortisation of acquired additional value of
in-force long-term business (126) (89) (3.9) (135) (98) (4.4)
- Financial Services Compensation Scheme and
other levies (49) (29) (1.3) - - -
- Exceptional costs for termination of operations (50) (40) (1.8) (19) (16) (0.7)
- Short-term fluctuation in investment return 131 173 7.6 212 198 8.9
- Change in the equalisation provision (23) (16) (0.7) (49) (34) (1.5)
- Loss on the disposal of subsidiary and
associated undertakings (136) (136) (6.0) (6) (6) (0.3)
---------------------------------------------------------------------------------------------------------------------
Profit attributable to equity shareholders 1,488 1,034 45.8 1,390 932 41.4
=====================================================================================================================
* All operating profit is from continuing activities.
-----------------------------------------------------------------------------------------------------------------------
Page 53
16. Earnings per share continued
Earnings per share has been calculated based on the operating profit before amortisation of goodwill, amortisation of
acquired additional value of in-force long-term business and exceptional items, after tax, attributable to equity
shareholders, for continuing and for total operations, as well as on the profit attributable to equity shareholders.
The directors believe the former two earnings per share figures provide a better indication of operating performance.
The calculation of basic earnings per share uses a weighted average of 2,256 million (2003: 2,251 million) ordinary
shares in issue, after deducting shares owned by the employee share trusts as required by FRS14 'Earnings per share'.
The actual number of shares in issue at 31 December 2004 was 2,282 million (31 December 2003: 2,257 million).
(b) Diluted earnings per share:
2004 2003
------------------------------ ----------------------------
Weighted Weighted
average average
number of Per number of Per
Total shares share Total shares share
£m m p £m m p
Profit attributable to equity shareholders 1,034 2,256 45.8 932 2,251 41.4
Dilutive effect of share awards and options - 22 (0.4) - 8 (0.1)
---------------------------------------------------------------------------------------------------------------------
Diluted earnings per share 1,034 2,278 45.4 932 2,259 41.3
=====================================================================================================================
END PART 3 OF 4
This information is provided by RNS
The company news service from the London Stock Exchange