Final Results
Banco Santander Central Hispano SA
1 February 2000
BANCO SANTANDER CENTRAL HISPANO 1999 NET ATTRIBUTABLE INCOME: PTAS. 262,076
MLN, UP 26%
Programme ONE objectives surpassed in 1999
Madrid, January 31, 2000 - Banco Santander Central Hispano recorded net
attributable income of Ptas. 262,076 million (1,575.1 million euros) in 1999, an
increase of 26% over the previous year. Earnings per share came to Ptas. 71.5
(0.43 euros) compared to Ptas. 56.5 in 1998, and return on equity rose to 18.51%
from 16.04%. The figures for 1998 are proforma.
The Group amply met the four basic objectives it set for 1999 under its
Programme ONE strategic plan: integrating the newly merged bank,
promoting the branch networks in Spain, positioning the Group strategically and
consolidating in Latin America.
Quantitative objectives:
- Not attributable income: Ptas. 262.1 billion. +26%. Above objective of
Ptas. 260 billion
- Operating Income: Ptas. 578.9 billion, +18%. Ptas. 40 billion above target
- Four percentage point improvement in efficiency ratio to 57.70%
- Return on equity (ROE) of 18.51%, above the 18% objective
- NPL ratio of 1.97 (0.93% in Spain), cover rate 121% (140% without mortgage
guarantees)
- Strong growth in commercial activity: loans +13.4%, customer funds +14.4%
Qualitative objectives:
- An integrated and efficient organization. Technological, operational and
functional integration met programmed objectives in 1999 and is expected to
be completed in 2000. The aim is to achieve an integrated and efficient
organization that provides support to the Group in Spain, where it maintains
a multi-brand strategy, as well as to the other markets where it operates.
- A solid strategic positioning in Europe. During 1999 leadership was
consolidated in all sectors and business areas through the Santander and
BCH branch networks, the consolidation of Banesto and the growing
importance of the other subsidiaries. In Portugal, the 4th largest bank
group with a market share above 10%. In France, Germany and Italy,
increased shareholders in strategic partners: Societe Generale,
Commerzbank and San Paolo-IMI. In the UK. support to The Royal Bank of
Scotland in its bid for NatWest.
- The leading franchise In Latin America. The merger of the two Peru
subsidiaries. Acquisition of pension fund managers in Peru and Colombia.
Purchase of the retail broking business of Merrill Lynch in Puerto Rico.
In Brazil, agreement to buy 97% of the Meridional financial group, which
will make Santander Central Hispano the fifth largest private sector bank
in this country.
- Impulse given to management principles. Introduction of cost reduction
programmes, career development, leadership, internal communication and
teamwork.
- Concentration of industrial stakes in strategic sectors, with high
development potential for development and business scope (electricity,
oil, construction and telecommunications).
Highlights of 1999 results: increased recurring income, improved efficiency and
high level of provisions
Contributing to these positive results were strong business growth and a healthy
composition: 79% of the profit came from commercial banking.
Net interest revenue rose 7.8%. Net interest revenue came to 1,109,784 million
(6,669.9 million euros), on the strength of sustained growth in business volume,
optimization of internal organization and an improved weighting
of retail banking throughout the Group's business.
Increased lending in more profitable business segments and a change in the
composition of liabilities, where lower cost sight deposits have grown, have
helped ease pressure on margins derived from the fall in interest rates.
Net interest revenue as a proportion of average total assets improved to 2.70%
from 2.62%, in a year when margins continued to narrow in Spain, both among
banks and also savings banks. This improvement was made possible by
diversification in sources of income, both geographic and also by business
category.
Net fees and commissions rose 11.9% to Ptas. 511,992 million (3,077.1 million
euros), showing consistent growth throughout the year. Commissions from funds
rose 35.8%, and from credit cards by 31.4%, to account for 53% of the total as
against 43.8% the previous year.
Basic revenue (net interest income plus commissions) increased 9% to Ptas. 1.622
trillion (9,747.1 million euros), with fees and commissions contributing almost
a percentage point to this growth and making up 31.6% of the total.
Trading gains remained around 1998 levels, with the Ptas. 63,164 million (379.6
million euros) earned accounting for less than four percent of ordinary margin.
Ordinary margin rose 8.7% to Ptas. 1.684.9 trillion (10,126.7 million euros),
its favourable composition reflected by the 85% coming from commercial banking
in Spain and abroad, and the high weighting of recurring income (net interest
income and fees), which together made up 96% of the total.
Cost control and improved efficiency. Cost control programmes ensured a
modest increase in this item (0.9%), despite new incorporations to the Group and
increased shareholdings acquired in a number of entities, with the result that
the efficiency ratio improved four percentage points to 57.7%.
This performance was repeated both in the domestic market and also
abroad, underlining the commitment among all Group areas.
By business areas, retail banking in Spain, Banesto and global wholesale
banking significantly improved their efficiency ratios with nominal
reductions in costs. Asset management, private banking and commercial
banking abroad recorded nominal increases in expenditure as a result of
greater activity and acquisitions. However, this rise was well
compensated by income with the result that efficiency ratios improved.
Operating income recorded the strongest growth, rising 18% to Ptas.
578,853 million (3,479 million euros) and practically doubling the
objective set in Programme ONE. Increased activity, higher commissions and
cost savings were key the elements in this result. The net
contribution from equity accounted holdings, net of dividends received,
rose 36.3% to Ptas. 53,717 million (322.8 million euros), as a result of
which Group business margin increased 19.3% to Ptas. 632,570 million
(3,801.8 million euros).
This sustained income generation enabled the Group to make net loan loss
provisions of Ptas. 164,401 million (988.1 million), an increase of 49%
over the previous year, and goodwill amortization of Ptas. 107,819
million (648.0 million), a rise of 94.4%, most of which representing
early payments.
Profit increase surpasses objectives. Pre-tax income came to Ptas.
451,835 million (2,715.6 million euros), a rise of 26.1%, and after-tax
income was 26.7% higher at Ptas. 361,395 million (2,172.0 million euros).
Retail banking accounted for 79% of the profit, global wholesale banking
for 14% and asset management and private banking for 7%. Of the total
retail banking income, 38% related to Spain, 22% to Latin America, 4% to
Europe and 15% to Banesto.
In Latin America, the Group achieved high degrees of profitability and
efficiency, maintaining high asset quality and making good progress in
attracting deposits. AS a result, net attributable income in the region
came to Ptas, 91,437 million (US$585 million), above the initial
objective of US$500 million.
Banesto performance reflects objectives achieved. Basic margin and cost
reduction are behind the improved results in which net attributable
income rose 44.2% to Ptas. 49,499 million (297.5 million euros).
A strong balance sheet reflecting increased business activity
Group assets came to Ptas. 42.668 trillion (256.4 billion euros) at the
end of the year, a rise of 8.8%. Total managed funds were 9.7% higher at
Ptas. 55.725 trillion (334.9 billion euros). The main factors were an
improvement in balance sheet composition, due to increased client
business, a rise in the securities portfolio, and a reduction in the portfolio
of government bonds and balances outstanding with financial intermediaries.
Total balance sheet customer funds rose 16.2% to Ptas. 25.582 trillion
(153.8 billion euros). Deducting repurchase instruments (repos), the total rose
a net Ptas. 4 trillion or 21.5%.
Off-balance sheet funds evolved favourably with a 7.6% rise in mutual funds
that contrasted well with the flat growth of the market as a whole,
bringing Group market share to 24.3% from 23.1% at the end of 1998. Pension
funds under management rose 38.6% to Ptas. 2.2 trillion, of which 65%
related to assets managed in Latin America where the Group is
undertaking a strategy of expansion.
Total loans rose 13.4% to Ptas. 21.209 trillion (127.5 billion euros), with
especially significant growth in Spain where the increase was Ptas. 1.3
trillion or 12.3%. This trend fully reflects the goal of promoting retail
banking growth in small and medium sized companies and individual customers.
Among products, mortgage and consumer lending were particularly strong.
NPILs and coverage. The Group's non-performing loan ratio stood at 1.97%
compared with 1.86% at the end of 1998, as a result of stricter criteria
applied in all Latin American banks. In Spain the ratio fall to 0.93% from
1.30%. The cover ratio came to 120.8%, and excluding mortgage guarantees to
139.7%.
Surplus equity above Ptas.1 trillion. At the end of 1999, total capital,
according to BIS criteria, came to Ptas. 3.043 trillion (18,288.4 million
euros) of which Ptas. 2.489 trillion (15,983.7 million euros) was basic
capital. The BIS ratio was 12.03% and Tier 1 at 8.13%. The surplus over
requirements was more than Ptas 1 trillion.
With the objective of optimizing capital, during the year the Group issued
Ptas. 221,600 million in preferred stock, and Ptas. 83,193 million in
subordinated debt. Some of these issues were used to retire outstanding
securities and thereby improve the interest rate profile.
The customer: focal point for Banco Santander Central Hispano
The Group has shown itself to be one of the most active promoters of new
distribution channels and financial products, responding to the greater
requirements of its customers and new demands placed by the markets.
Specifically:
- The launch of mobile phone banking with the WAP protocol (Internet
banking via mobile phone) by Santander Central Hispano and Banesto,
and the BSCH Channel (digital interactive banking via television set)
- The introduction of new Internet banking services, and the launch of
Broker.com securities transactions via the internet, have increased the
number of Internet customers in Spain to above 200,000. Including
subsidiaries in Europe and Latin America the total stands at more than
300,000.
- The mass launch in September of unit linked products, achieving marketing
goals with more than Ptas. 200,000 in premiums and 42,500 new policies.
Shareholders, shares and dividends
The share price appreciated 32.6% in value in the year, well above the
market average and that of the banking sector. Since the merger was
announced, they have risen 53.7%. Market capitalization at the end of the
year came to Ptas. 6.859 trillion (41.226 billion euros), consolidating
Banco Santander Central Hispano as one of the highest valued banks in the
Euro Stoxx 50 index.
At the end of the year, there were 761,086 shareholders, with 53.8% of
the share capital corresponding to shareholders resident in Spain.
In line with the quarterly policy for dividend payments, a third interim
payment of Ptas. 9.15 per share was made on January 31. The Board of Banco
Santander Central Hispano will propose a final 1999 dividend to the
annual shareholders meeting on March 4 in Santander of Ptas. 10.40 per
share, payable April 29.
Taking account of the stock split carried on on June 6, 1999, adjusted
dividend per share for 1999 came to Ptas. 37.85, an increase of 22.1%
over the previous year.
Advancing in the 'Vision'
These results, as well as activity during the year and progress in
integrating the Group are fully in line with the vision of Santander
Central Hispano, which aspires to offer the following:
- The best customer service in Europe
- The broadest business activity in every area
- Optimal presence in the real economy
- Leadership in Latin America
- The best trained and motivated professionals and
- The strongest capacity for generating value for shareholders.
These elements constitute the way ahead for the Bank that were defined at
the inception of the merger and serve, a year later, as basic guidelines
for meeting the objectives set out.
Annexes:
1. Key Group data
2. Consolidated income statement
3. Group customer funds
4. Consolidated balance sheet
5. Loans
6. Shareholders equity and capital ratios
7. Integration and strategic positioning process
Annexel
Key Group data
31.12.99 31.12.98 99/98%
Balance sheet (millions of pesetas)
Total Assets 42,667,768 39,234,602 8.7
Loans (net) 21,209.569 18,698,985 13.4
Customer funds 38,640,197 33,575,974 15.1
Customer funds on balance sheet 25,582,941 22,011,372 16.2
Mutual funds 9,956,596 9,113,471 9.3
Pension funds 2,174,933 1,568,813 38.6
Managed portfolios 925,727 882,318 4.9
Equity 1,335,455 1,460,504 (8.6)
Total managed funds 55,725,024 50,799,204 19.7
Results (millions of pesetas)
Net interest revenue 1,109,784 1,029,950 7.8
Basic revenue 1,621,776 1,487,68l 9.0
Operating income 578,853 490,736 18.0
Pre-tax profit 451,835 358,398 26.1
Net profit 361,395 285,320 26.7
Not attributable income 262,076 207,945 26.0
Annexe 1 (continued)
Key Group data
Ratios (%) 31.12.99 31.12.98
ROA 0.88 0.73
RORWA 1.50 1.28
ROE 18.51 16.04
Efficiency 57.70 62.11
BIS ratio 12.03 12.48
Tier 1 8.13 8.42
NPL ratio 1.97 1.86
NPI cover ratio 120.84 120.13
Shareholders and shares* Euros
Number of shareholders 761,086 942,426
Number of shares (millions) 3,668 3,668
Share price (Euro, Peseta) 11.24 1,870 1,410
Market capitalization
(millions) 41,226.0 6,859,428 5,163,848
Net attributable income per
share (annualized) 0.43 71.5 56.5
PER (market cap/net earnings
per share) 26.17 24.83
Other data
Number of offices 8,473 9,093
*Spain 6,011 6,463
*Abroad 2,462 2,630
Number of employees 95,442 106,485
*Spain 45,175 49,598
*Abroad 50,267 56,887
(*) Per share data has been adjusted for the share split on 11/06/99
(**) All figures include the total number of offices and employees
of Banco Santiago, BancoSur, Banco Tomquist and Banco Asuncion
Annexe 2
Consolidated income
statement
In millions of pesetas Jan-Dec 99 Jan-Dec 98 99/98%
Interest revenue + dividends 3,318,356 3,075,160 7.9
Interest expenses 2,208,572 2,045,210 8.0
NET INTEREST REVENUE 1,109,784 1,029,950 7.8
Not fees and commissions 511,992 457,731 11.9
BASIC REVENUE 1,621,776 1,487,681 9.0
Trading gains 63,164 63,030 0.2
Net operating revenues 1,684,940 1,550,711 8.7
Personnel and general expenses 972,224 963,111 0.9
a) Personnel 628,240 619,839 1.4
b) General expenses 343,984 343,272 0.2
Depreciation 122,424 100,397 21.9
Other operating costs 11,439 (3,533) -
NET OPERATING INCOME 578,853 490,736 18.0
Income from equity-accounted
holdings 53,717 39,405 36.3
BUSINESS MARGIN 632,570 530,141 19.3
Earnings from equity accounted
holdings 117,220 64,937 80.5
Net provisions for loan losses 164,401 110,359 49.0
Writedown of investment securities 658 1,095 (39.9)
Goodwill amortization 107,819 55,471 94.4
Other income (25,077) (69,755) -
Income before taxes 451,835 358,398 26.1
Corporate tax 90,440 73,078 23.8
Minority interests 38,463 29,953 28.4
Dividend - preferred shareholders 60,856 47,422 28.3
NET ATTRIBUTABLE INCOME 262,076 207,945 26.0
Annexe 3 - Balance sheet
ASSETS
In millions of pesetas 3.12.99 31.12.98 99/98(%)
Cash and Central Banks 1,036,067 586,720 76.6
Government debt securities 4,944,590 5,238,413 (5.6)
Due from banks 5,029,230 6,171,079 (18.5)
Loans 21,209,569 18,698,985 13.4
Investment securities 5,996,162 4,379,860 36.9
Fixed income 4,261,772 3,151,218 35.2
Equities 1,734,390 1,228,642 41.2
Shares and other securities 919,474 554,391 65.9
Equity stakes 671,656 531,918 26.3
Equity stakes in Group companies 143,260 142,333 0.7
Tangible and intangible assets 1,068,693 1,073,268 (2.3)
Treasury stock 5,939 19,997 (70.3)
Goodwill 423,053 365,703 15.7
Other assets 2,835,244 2,568,509 10.4
Prior years' results from
consolidated companies 139,221 132,068 5.4
Total Assets 42,667,768 39,234,602 8.7
LIABILITIES
Bank of Spain and banks 10,524,283 11,556,677 (8.4)
Customer deposits 20,228,069 18,975,034 6.6
Deposits 17,429,961 15,721,453 10.9
Repos 2,798,108 3,253,581 (14.0)
Debt securities 4,007,367 1,986,096 101.8
Subordinated debt 1,347,505 1,050,242 28.3
Pension and other allowances 727,148 562,765 29.2
Minority interests 1,054,902 831,465 26.9
Net consolidated income 361,395 285,320 26.7
Capital 305,135 210,898 44.7
Reserves 1,057,941 1,299.507 (18.6)
Other liabilities 3,054,023 2,476,598 23.3
Other managed funds
(off-balance sheet) 13,057,256 11,564,602 12.9
Total managed funds 55,725,024 50,799,204 9.7
Contingent liabilities 3,476,705 3,155,337 10.2
Guarantees 2,931,418 2,728,165 7.5
Documentary credits 545,287 427,172 27.7
Annexe 4 -
Customer funds
In millions of pesetas 31.12.99 31.12.98 99/98%
Public sector 357,976 354,803 0.9
Private sector 10,392,237 11,003,090 (5.6)
Demand deposits 3,182,457 2,745,177 15.9
Savings accounts 2,164,395 1,934,079 11.9
Time deposits 3,195,638 3,957,989 (19.3)
REPOS 1,825,495 2,349,770 (22.3)
Other accounts 24,252 16,075 50.9
Non-resident sector 9,477,856 7,617,141 24.4
Deposits 8,530,131 6,716,824 27.0
REPOS 947,725 900,317 5.3
Total customer deposits 20,228,069 18,975.034 6.6
Debt securities 4,007,367 1,986,096 101.8
Subordinated debt 1,347,505 1,050,242 28.3
Total customer funds
on-balance sheet 25,582,941 22,011,372 16.2
Total managed funds
(off-balance sheet) 13,057,256 11,564,602 12.9
Mutual funds 9,956,596 9,113,471 9.3
Spain 8,546,531 7,944,997 7.6
Abroad 1,410,065 1,168,474 20.7
Pension funds 2,174,933 1,568,813 38.6
Spain 754,930 711,157 6.2
Individuals 660,815 629,054 5.1
Abroad 1,420,003 857,656 65.6
Managed portfolios 925,727 882,318 4.9
Spain 486,305 433,505 12.2
Abroad 439,419 448,813 (2.1)
Total customer funds
on-balance sheet 38,640,197 33,575,974 15.1
Annexe 5
Loans
In millions of pesetas 31.12.99 31.12.98 99/98(%)
Public sector 682,112 676,285 0.9
Private sector 11,887,179 10,589,160 12.3
Secured loans 3,976,575 3,303,677 20.4
Other loans 7,910,604 7,285,483 8.6
Non-resident sector 9,216,819 7,937,597 16.1
Secured loans 2,414,003 1,785,943 35.2
Other loans 6,802,816 6,151,654 10.6
Gross loans 21,786,110 19,203,042 13.5
Less: allowance for loan losses 576,541 504,057 14.4
Net loans 21,209,569 18,698,985 13.4
Note: doubtful loans 499,097 414,820 2.0
Public sector 1,447 2,423 (40.3)
Private sector 141,432 174,640 (190)
Non-resident sector 356,218 237,757 49.8
Annexe 6
Shareholders' equity
and capital ratios
In millions of pesetas 31.12.99 31.12.98 99/98(%)
Subscribed capital stock 305,135 210,898 44.7
Paid-in surplus 535,761 742,612 (27.9)
Reserves 322,532 340,146 (5.2)
Reserves at consolidated
companies (net) 60,427 84,681 (28.6)
Total primary capital 1,223,855 1,378,337 (11.2)
Net attributable income 262,076 207,945 26.0
Treasury stock (5,939) (19,997) (70.3)
Distributed interim dividend (67,130) (54,219) (23.8)
Shareholders' equity at
period end 1,412,862 1,512,066 (6.56)
Interim dividend pending
distribution (33,565) (19,987) 68.7
Final dividend (43,842) (31,665) 38.5
Shareholders' equity after 1,335,455 1,460,504 (8.6)
allocation of period end results
Preferred shares 887,626 701,577 (26.5)
Minority interests 266,595 207,263 28.6
Shareholders' equity &
minority interests 2,489,676 2,369,344 5.1
Basic Capital (Tier 1) 2,072,517 1,893,241 9.5
Supplementary capital 973,825 912,109 6.8
Eligible capital 3,046,342 2,805,350 8.6
Risk-weighted assets
(BIS criteria) 25,319,359 22,482,163 12.6
BIS ratio 12.03 12.48
Tier 1 8.19 8.42
Excess (amount) 1,020,793 1,006,777 (1.4)
Annexe 7
Integration and strategic positioning process. Summary of 1999
JANUARY
- The merger is announced on January 15: by then a series of measures
essential for the merger's subsequent development had already been
adopted, including the establishment of the legal head office and the
operational headquarters, the composition of the administration and
senior management bodies and the share exchange of the two banks. In
addition, and already focusing on business, the income goals for 1999-2000
were set, cost savings were estimated and a multi-brand strategy developed:
Banco Santander, BCH and Banesto.
- Presentation of the merger project to the National Securities Commission
('CNMV') and to Spanish and foreign analysts and institutional investors
- Work started to integrate IT systems and optimize branch networks
FEBRUARY
- The merger project is inscribed in the Madrid and Santander Mercantile
Registers.
- The Group's new corporate image is launched.
MARCH
- Employment Protocol Agreement with the main trade unions.
- Senior management convention attended by 1,700 Group executives from all
over the world at which:
- The new Bank's corporate culture and main management guidelines are
announced.
- Goals by divisions are set for 1999 and 2000 under Program ONE.
- Shareholder meetings of Banco Santander and Banco Central Hispano approve
the merger of both banks.
APRIL
- Presentation of the merger prospectus and registration of the merger deed.
Legal birth of the new bank.
- On April 17 the Board of Banco Santander Central Hispano meets for the
first time.
- On April 19 the SCH share begin to trade in Spain and in international
markets.
MAY
- Operational integration of treasury, the fist of those envisaged during
1999 in the Wholesale Banking and Asset Management areas.
- Integration of the internal audit departments.
- Creation of the Internal Communication Committee, a key aspect of
management at BSCH as regards the Group's configuration and
cohesion.
- Sale of the stake in Banco Comercial Portugues, which produced a capital
gain of Pta. 81,000 million.
- Purchase from the Luksic Group of its stake in the OHCH holding, whereby
Banco Santander Central Hispano attained 43.5% of Banco Santiago (Chile),
90% of Bancosur (Peru), 78% of Banco Asuncion (Paraguay) and the whole of
Banco Tornquist (Argentina)
JUNE
- Launch of a plan to trim general expenses.
- Acquisition of an additional 16.3% of Airtel Movil and subsequent transfer
of 5.4% to two Spanish savings banks, bringing the holding to 25%.
- Merger of the banks in Brazil.
- First agreement with the Portuguese financier Mr Antonio Champalimaud
- Integration of the Management Control departments.
- Integration of the departments of General Auditing.
- Integration of branches abroad
- Unification of internal suggestion schemes
JULY
- In accordance with the report drawn up by the Fair Trade Authority, which
sets out the limits of stakes held by banks in public service companies,
Banco Santander Central Hispano sold its stake in Retevision, reduced its
holding in Endesa, committed itself to the sale of Uni2 and focused its
presence in the electricity sector through Union Fenosa.
- Recognition of the ISO certifications in the merged areas: Asset
Management, Telephone Banking and Multimedia, Training, Electronic Banking,
Corporate Banking, Internal Auditing and Consultation Line (for the
design, management and resolution of all types of legal advice in the
retail networks).
- New quality certifications obtained in Bansafina, Gestarsa, Hispamer
(management of financial services and consumer area) and Banesto (Telephone
Banking).
- Catalan Quality Award granted by the regional government of Catalonia
to BCH's network of corporate branches in Catalonia.
- The International Private Banking area completes its integration.
AUGUST
- The SCH share begins to trade on the Milan stock exchange.
- The stake in San Paolo-IMI reaches 6.9%
SEPTEMBER
- Integration of Corporate Banking completed.
- Closure of the IT center at Pinar del Rey and upgrading of the two
remaining centers (optimizing costs and increasing total processing
capacity).
- Commencement of the first phase of the Intranet Project, the new single
communication platform.
- The SCH share joins the selective Euro Stoxx 50 index.
- After several stages, the stake in Societe Generale reaches 5.06%
- Redemption of the shares of minority interests of Hispamer Banco
Financiero. BSCH acquires full ownership.
- Massive launch of unit-linked products, generating Pta, 200,000 million in
premium income.
- Launch of Banco Santander Central Hispano Broker.com
- Legal merger of Banco Santander's and BCH's broker-dealers.
OCTOBER
- Implementation of the new Internal Risk model.
- Quality certification obtained for adapting IT systems to the Y2K effect.
- Launch of the Technological Integration Project.
- Launch of mobile telephone banking with WAP protocol.
- Agreement to purchase the pension fund management companies Union (Peru)
and Davivir and Colmena (Colombia).
NOVEMBER
- Legal merger of the banks in Peru.
- Legal merger of the mutual fund management entities (Gesbansander, BCH
Gestion and Banesto Fondos).
- Development of a single and universal quality model at Santander Central
Hispano.
- Integration of specialized financing units (Hispamer, Bansafina, Gestarsa)
under HBF Banco Financiero (new name of Hispamer Banco Financiero)
- Definitive agreement with the Champalimaud Group to acquire Banco Totta e
Acores and Credito Predial Portugues
- Agreement with The Royal Bank of Scotland in relation to the latter's
bid for Natwest, providing £1,200 million of financial support.
DECEMBER
- The plan to optimize branch networks in 1999 is completed, with the
closure of 425 branches.
- Launch of the private banking in Spain project through BSN-Banif. The
integration plans for various management and marketing teams of BSN Banca
Privada and Banif, in the process of being merged, are put into effect.
- Restructuring of investment banking activities (custody, securities
and corporate) into Santander Central Hispano Investment
- Launch of a new interactive banking service by TV.
- Quality certifications for HBF Banco Financiero (at a global level,
which broadens the scope of the previous one) and for Development and
Selection of Human Resources.
- Unification of almost all the contractual documents used by the retail
networks.
- Y2K effect: successfully overcome, after having completed all the
necessary adaptation processes.