Trading Statement

Banco Santander Central Hispano SA 3 August 2001 BANCO SANTANDER CENTRAL HISPANO, SA 'We are achieving the best results in our Bank's history because we understand clearly that our role is to create value. And we achieve this through hard work, innovation and serving customers better than anyone else,' Banco Santander Central Hispano chairman Emilio Botin said this afternoon during a meeting at the Hotel Real in Santander with shareholders and customers resident in Latin America. In referring to the present situation at the Bank, Botin said that over the past two and a half years, as well as consolidating the merger, all business opportunities have been taken advantage of. Evidence of this is the strong positioning of the bank in Spain with its own branch networks and that of Banesto, and in other countries such as Mexico, Brazil and Portugal, as well as in joint operations with The Royal Bank of Scotland. 'This great bank and these results, which I would go so far as to describe as exceptional, would have been impossible without the merger undertaken so successfully more than two years ago by Chairman Amusategui and myself. We have made some extremely important decisions during this time and will continue to do so, because we are acutely aware of our responsibilities in the countries where we operate, to our 35 million customers, one million shareholders and 120,000 employees. And also of the demands this means for the management team, with which we are highly satisfied.' He added that anything worthwhile requires an effort. 'You more than anyone know that the hardships are there to be overcome. Aconcagua is not climbed by dreaming, but on the basis of preparation, hard work and the best team available'. 'No-one now questions that the merger has been a success; it is of course normal however for different points of view to emerge as time goes on, and discrepancies as well, but all of us who are committed to this task will always put the interests of the Institution first.' Botin expressed optimism over the Spanish economy, which despite a slower rhythm of growth, he said, 'will continue to grow above the European average. We have a temporary surge in inflation but far less acute than in the past and, in my opinion, the only way to overcome this is to do more and better than our European neighbours. We must save, invest more and be more efficient. That's my recipe,' he said. Regarding Latin America, he said he recognized that his audience is fully aware of the region's potential and of the efforts made by the different countries over the past decade. And he was confident that the recent political agreements in Argentina, as well as the specific measures adopted by that government, would overcome the crisis of confidence there. After referring to the recently announced half-yearly financial results, he said that the Bank continues to view Latin America as a strategic priority. 'Just as most of you did many years ago, we are there to work hard. And in the same way as you in Mexico regard yourselves as Mexican, and in Brazil, Brazilians. We aren't tourists, we aren't there just for the visit,' he said. Santander, August 2, 2001
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