February traffic statistics

British Airways PLC 03 March 2004 TRAFFIC AND CAPACITY STATISTICS - February 2004 Summary of the headline figures The month's figures, when compared to the same month last year, are distorted by the extra day of flying (as 2004 is a leap year) and by the weak base, which was negatively impacted by armoured tanks at Heathrow and impending war with Iraq. In February 2004, passenger capacity, measured in Available Seat Kilometres, was 9.3 per cent above February 2003 and traffic, measured in Revenue Passenger Kilometres, was higher by 7.1 per cent. This resulted in a passenger load factor down 1.4 points versus last year, to 68.8 per cent. The increase in traffic comprised a 9.8 per cent increase in premium traffic and a 6.6 per cent increase in non-premium traffic. Cargo, measured in Cargo Tonne Kilometres, rose by 25.4 per cent. Overall load factor rose 0.4 points to 66.8 per cent. Market conditions Market conditions are unchanged. Longhaul premium volumes continue above last year's levels, and shorthaul premium remains weak. Non premium traffic volumes remain very sensitive to yield. Strategic Developments British Airways reported a pre-tax profit of £125 million for the three months to December 31, 2003 against a pre-tax profit of £25 million for the same period last year. The three month pre-tax figures took the results for the nine months to a profit of £185 million (2002: £335 million profit). Operating profit for the quarter was £138 million (2002: £53 million). For the nine months, operating profit was £373 million (2002: £459 million). British Airways announced the restructuring its call centre operation in the UK in response to the growing number of customers who book flights on the airline's website and the declining number of calls handled. Telephone calls to the airline's five call centres in the UK have fallen by 34 per cent in the last two years from 13 million to 8.5 million per year as the popularity of the internet continues to grow. The airline has already reduced the number of staff employed in its UK call centre operation from 2,300 in 2001 to 1,400 today. British Airways added further US destinations to its network through its codeshare arrangement with American Airlines, bringing the total number of codeshare routes added to the British Airways network to 90. British Airways announced the launch of wireless internet connections at 80 of its main customer lounges around the world that will enable customers to have broadband internet access. BT will place the latest wireless technology around the lounges which means customers can sit where they choose and still have access to the Internet or their company's computer systems. ends March 3, 2004 019/KG/04 TRAFFIC AND CAPACITY STATISTICS - February 2004...2 BRITISH AIRWAYS MONTHLY TRAFFIC AND CAPACITY STATISTICS Month of February Financial year to date April through February BRITISH AIRWAYS GROUP Change Change SCHEDULED SERVICES 2004 2003 (%) 2004 2003 (%) Passengers carried (000) UK/Europe 1711 1727 -0.9 22397 22649 -1.1 Americas 491 465 +5.6 6475 6123 +5.7 Asia Pacific 129 113 +13.7 1344 1431 -6.1 Africa and Middle East 247 220 +12.2 2579 2368 +8.9 Total 2578 2525 +2.1 32794 32572 +0.7 Revenue passenger km (m) UK/Europe 1420 1359 +4.5 18895 18270 +3.4 Americas 3294 3159 +4.3 43267 41319 +4.7 Asia Pacific 1337 1171 +14.1 14207 14645 -3.0 Africa and Middle East 1658 1510 +9.8 17293 16025 +7.9 Total 7709 7199 +7.1 93662 90257 +3.8 Available seat km (m) UK/Europe 2331 2179 +7.0 28305 27109 +4.4 Americas 4900 4521 +8.4 57412 56372 +1.8 Asia Pacific 1762 1566 +12.5 19492 18920 +3.0 Africa and Middle East 2208 1983 +11.3 23372 22501 +3.9 Total 11202 10249 +9.3 128580 124902 +2.9 Passenger load factor (%) UK/Europe 60.9 62.4 -1.5 pts 66.8 67.4 -0.6 pts Americas 67.2 69.9 -2.7 pts 75.4 73.3 +2.1 pts Asia Pacific 75.9 74.8 +1.1 pts 72.9 77.4 -4.5 pts Africa and Middle East 75.1 76.1 -1.0 pts 74.0 71.2 +2.8 pts Total 68.8 70.2 -1.4 pts 72.8 72.3 +0.5 pts Revenue tonne km (RTK) (m) Cargo tonne km (CTK) 405 323 +25.4 4049 3846 +5.3 Total RTK 1172 1042 +12.4 13420 12887 +4.1 Available tonne km (m) 1754 1569 +11.8 19898 19250 +3.4 Overall load factor (%) 66.8 66.4 +0.4 pts 67.4 66.9 +0.5 pts * Comparative numbers from 1 July 2002 have been adjusted to remove the impact of dba following its disposal on 30 June 2003 Certain information included in this statement is forward-looking and involves risks and uncertainties that could cause actual results to differ materially from those expressed or implied by the forward looking statements. Forward-looking statements include, without limitation, projections relating to results of operations and financial conditions and the Company's plans and objectives for future operations, including, without limitation, discussions of the Company's 'Future Size and Shape' programme, expected future revenues, financing plans and expected expenditures and divestments. All forward-looking statements in this report are based upon information known to the Company on the date of this report. The Company undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. It is not reasonably possible to itemise all of the many factors and specific events that could cause the Company's forward looking statements to be incorrect or that could otherwise have a material adverse effect on the future operations or results of an airline operating in the global economy. Information on some factors which could result in material difference to the results is available in the Company's SEC filings, including, without limitation the Company's Report on Form 20-F for the year ended March 2003. Investor Relations Waterside (HCB3) PO Box 365 Harmondsworth UB7 OGB Tel: +44 (0) 20 8738 6947 Fax: +44( 0) 20 8738 9602 This information is provided by RNS The company news service from the London Stock Exchange

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