Traffic & capacity statistics

British Airways PLC 03 September 2004 TRAFFIC AND CAPACITY STATISTICS - August 2004 Summary of the headline figures In August 2004, passenger capacity, measured in Available Seat Kilometres, was 2 per cent above August 2003 and traffic, measured in Revenue Passenger Kilometres, was higher by 2.3 per cent. This resulted in a passenger load factor up 0.3 points versus last year, to 77.7 per cent. The increase in traffic comprised a 5 per cent increase in premium traffic and a 1.9 per cent increase in non-premium traffic. Cargo, measured in Cargo Tonne Kilometres, rose by 19.3 per cent. Overall load factor rose by 1.9 points to 71.5 per cent. Market conditions Market conditions remain unchanged. Longhaul premium volumes are recovering steadily, while shorthaul premium travel remains at lower levels. Non-premium volumes are very price-sensitive. Revenue is still expected to be some 2-3 per cent higher in this financial year Strategic Developments In August the airline suffered operational disruptions due to a number of causes, including staff shortages, bad weather, runway closures, technical problems with aircraft and baggage system failures. This resulted in the cancellation of some 1 per cent of the scheduled ASKs in the month. Operations recovered by the Bank Holiday weekend when some 225,000 passengers departed Heathrow, slightly up on the previous year. Following agreement on a three year pay deal with unions representing baggage handlers, check-in agents and ground staff, the TGWU and GMB called off planned industrial action for the August Bank Holiday weekend. The company has agreed a back-dated (October 2003) RPI pay increase over three years and non pensionable lump sum payments between now and September 2006. The agreement of the unions, which also includes Amicus, is subject to consultation with their members. Agreement on the same pay deal has also been reached with the Engineering Negotiating Forum, subject to consultation with their members, and the pay offer has also been put to the pilots and they, too, are in the process of consulting. The agreement follows an acceptance by the unions of a robust absence policy. The policy targets a reduction in current absence from an average of 17 days per employee down to 10 days within 12 months. At the end of last month British Airways announced an Employee Reward plan for all staff linked to achieving a 10 percent operating margin. The Australian Competition and Consumer Commission has proposed granting continued authorisation to the joint services agreement (JSA) between British Airways and Qantas for a period of 5 years. The JSA covers routes between Australia and Europe, including services between Australia and intermediate points such as Bangkok and Singapore. British Airways' annual autumn long haul sale was announced with more than 1.5 million discounted flight tickets to more than 50 worldwide destinations and savings of up to £208. The special World Offer fares are on sale until September 28 for travel during differing time periods from September 2 through to June 30 2005. The airline posted pre-tax profits of £115 million for the first quarter to June 30, 2004. The operating profit was £150 million delivering an operating margin of 7.8 per cent. September 3, 2004 082/LG/2004 BRITISH AIRWAYS MONTHLY TRAFFIC AND CAPACITY STATISTICS Month of August Financial year to date April through August BRITISH AIRWAYS GROUP Change Change SCHEDULED SERVICES 2004 2003 (%) 2004 2003 (%) Passengers carried (000) UK/Europe 2170 2234 -2.8 10712 10725 -0.1 Americas 646 649 -0.5 3250 3113 +4.4 Asia Pacific 144 135 +7.2 677 534 +27.0 Africa and Middle East 267 250 +6.6 1238 1092 +13.3 Total 3228 3268 -1.2 15877 15464 +2.7 Revenue passenger km (m) UK/Europe 2028 1990 +1.9 9689 9268 +4.5 Americas 4318 4314 +0.1 21704 20805 +4.3 Asia Pacific 1476 1415 +4.3 6964 5723 +21.7 Africa and Middle East 1751 1640 +6.8 8196 7302 +12.2 Total 9573 9359 +2.3 46553 43098 +8.0 Available seat km (m) UK/Europe 2706 2685 +0.8 13304 12999 +2.3 Americas 5420 5503 -1.5 26808 26554 +1.0 Asia Pacific 2004 1834 +9.3 9695 8527 +13.7 Africa and Middle East 2197 2068 +6.2 11069 10066 +10.0 Total 12327 12090 +2.0 60877 58147 +4.7 Passenger load factor (%) UK/Europe 74.9 74.1 +0.8 pts 72.8 71.3 +1.5 pts Americas 79.7 78.4 +1.3 pts 81.0 78.3 +2.7 pts Asia Pacific 73.6 77.2 -3.6 pts 71.8 67.1 +4.7 pts Africa and Middle East 79.7 79.3 +0.4 pts 74.0 72.5 +1.5 pts Total 77.7 77.4 +0.3 pts 76.5 74.1 +2.4 pts Revenue tonne km (RTK) (m) Cargo tonne km (CTK) 406 341 +19.3 2029 1723 +17.8 Total RTK 1368 1282 +6.6 6672 6035 +10.5 Available tonne km (m) 1912 1842 +3.8 9502 8907 +6.7 Overall load factor (%) 71.5 69.6 +1.9 pts 70.2 67.8 +2.4 pts Certain statements included in this statement may be forward-looking and may involve risks and uncertainties that could cause actual results to differ materially from those expressed or implied by the forward-looking statements. Forward-looking statements include, without limitation, projections relating to results of operations and financial conditions and the company's plans and objectives for future operations, including, without limitation, discussions of the company's business and financing plans, expected future revenues and expenditures and divestments. All forward-looking statements in this report are based upon information known to the company on the date of this report. The company undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. It is not reasonably possible to itemise all of the many factors and specific events that could cause the company's forward-looking statements to be incorrect or that could otherwise have a material adverse effect on the future operations or results of an airline operating in the global economy. Investor Relations Waterside (HCB3) PO Box 365 Harmondsworth UB7 OGB Tel: +44 (0) 20 8738 6947 Fax: +44( 0) 20 8738 9602 This information is provided by RNS The company news service from the London Stock Exchange

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