Traffic & Capacity Stats -Nov

British Airways PLC
5 December 2000


TRAFFIC AND CAPACITY STATISTICS - NOVEMBER 2000

Summary of the headline figures
Capacity, measured in Available Seat Kilometres, fell
by 3.4 per cent in November. Traffic, measured in
Revenue Passenger Kilometres, also fell by 3.4 per cent
comprising a 1.2 per cent growth in premium traffic and
a 4.4 per cent decline in non-premium traffic. Overall
traffic levels were affected by adverse weather early
in the month. Premium traffic continues to be affected
by the suspension of Concorde services. Club World
traffic remained strong. Passenger load factor was
unchanged. Cargo, measured in Revenue Tonne Kilometres,
decreased by 1.8%.

Market conditions
Overall trading conditions remained good. While traffic
volumes may slow with capacity reductions, the pricing
environment continues to be favourable. The UK domestic
business has been strong in the month driven by rail
disruptions. The outlook for December is for increases
in non premium traffic when compared to the previous
the year when the millennium effect hit non premium
traffic more than premium traffic.

Strategic developments
On November 6 British Airways announced that it was to
restructure its operations at Gatwick into a largely
point to point business. British Airways also announced
its intention to sell GO, its no frills subsidiary, and
to better integrate its various shorthaul operations.

21st Century air travel arrived in Japan with the
launch of the new Club World flat beds and World
Traveller Plus on services between London Heathrow and
Tokyo.

British Airways unveiled its new look cabin for First
passengers. The investment includes new interiors,
designed by Kelly Hoppen, improvements to seat
cushioning and bedding, and in-seat telephones and lap-
top power.

British Airways announced that it has selected internet
consulting firm, iXL, to work with it to develop and
implement its future e-Commerce services. The agreement
will begin with work on the redesign of British
Airways' global website and the implementation of a new
content management system, which are both due to be
complete by Spring 2001.

British Airways announced the appointment of a new
Managing Director of Air Miles. Drew Thomson, who has
worked at British Airways for five years, will be
responsible for managing both BA Miles (the new
currency for Executive Club members) and Air Miles in
order to offer customers and clients the choice of two
loyalty schemes.

British Airways and Finnair have extended their code-
sharing agreement to include a first 'joint' longhaul
route. Finnair's AY flight code has been added to one
of British Airways' two daily services between London
Heathrow and Toronto. The two airlines currently
codeshare on services between the UK and Finland and
some domestic and shorthaul connections, with the BA
prefix added to 47 Finnair flights to 11 destinations,
and Finnair's AY code added to 39 British Airways
services to ten destinations.

The British Airways London Eye carried its three
millionth passenger.



December 5, 2000
BRITISH AIRWAYS MONTHLY TRAFFIC AND CAPACITY STATISTICS

                          Month of November      Financial year to date
                                                  April through November

BRITISH AIRWAYS MAINLINE         Change                  Change
SCHEDULED SERVICES  2000  1999   (%)              2000    1999   (%)

Passengers carried (000)
UK/Europe           1767  1745   +1.3            16406   16468   -0.4
Americas            612   616    -0.7             5854    5905   -0.9
Asia Pacific        162   184   -11.5             1482    1535   -3.5
Africa & Mid. East  225   236    -4.6             1993    1872   +6.5
Total               2766  2781   -0.5            25735   25780   -0.2

Revenue passenger km (m)
UK/Europe           1496  1541    -3.0           14786   14963   -1.2
Americas            4148  4188    -1.0           39971   40336   -0.9
Asia Pacific        1612  1785    -9.7           14600   14850   -1.7
Africa & Mid. East  1513  1568    -3.5           13087   12264   +6.7
Total               8769  9082    -3.4           82444   82413   +0.0

Available seat km (m)
UK/Europe           2638  2731    -3.4           21724   22492   -3.4
Americas            6002  6069    -1.1           51844   53517   -3.1
Asia Pacific        2208  2423    -8.9           18917   19545   -3.2
Africa & Mid. East  2317  2406    -3.7           19557   18594   +5.2
Total               13165 13629   -3.4          112042  114148   -1.8

Passenger load factor (%)
UK/Europe           56.7  56.4   +0.3  pts        68.1   66.5  +1.6   pts
Americas            69.1  69.0   +0.1  pts        77.1   75.4  +1.7   pts
Asia Pacific        73.0  73.7   -0.7  pts        77.2   76.0  +1.2   pts
Africa & Mid. East  65.3  65.2   +0.1  pts        66.9   66.0  +0.9   pts
Total               66.6  66.6   +0.0  pts        73.6   72.2  +1.4   pts

Revenue tonne km (RTK) (m)
Cargo tonne km (CTK) 428   426   +0.3             3285   3010   +9.1
Total RTK           1304  1328   -1.8            11533  11217   +2.8
Available tonne km(m)1977 1996   -0.9            16617  16544   +0.4
Overall load         66.0 66.5   -0.5  pts        69.4  67.8    +1.6   pts
factor (%)

NON-MAINLINE SERVICES
Passengers carried   630    823  -23.5            5301  5981    -11.4
(000)
Revenue passenger    427    734  -41.9            4016  5616    -28.5
km(m)
Available seat km(m) 679    1158 -41.3            5949  8489    -29.9
Passenger load       62.8   63.4  -0.6   pts      67.5  66.2   1.3 pts
factor (%)

TOTAL GROUP SCHEDULED SERVICES
(including Deutsche BA, Go, Air Liberte (1999) & Cityflyer Express w.e.f.
5.11.1999 for vlys)

Passengers carried   3396   3604   -5.8             31036 31761     -2.3
(000)
Revenue passenger    9196   9816   -6.3             86460 88029     -1.8
km(m)
Available seat km(m)13844  14787   -6.4             117991  122637  -3.8
Total RTK (m)        1342   1399   -4.1              11898   11770  +1.1
Available tonne      2043   2108   -3.1              17220   17366  -0.8
km(m)

                                                   Shareholder Value
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