BT Retail

BT Group PLC 14 December 2006 DC06-668 December 14, 2006 BT RETAIL TARGETS STRONG PROFITS GROWTH EBITDA percentage growth in the teens expected in 2006/7 full year EBITDA growth expected in 2007/8 BT Business Wi-Fi Fusion launched BT Retail today issued new guidance to the City, targeting strong profits growth for the 2006/7 full year. The division said it would achieve EBITDA percentage growth in the teens, around three times higher than analysts predicted at the start of the year. The division also expects EBITDA growth in 2007/8, in contrast to market expectations. The guidance came as the division provided detailed information for several of its constituent businesses for the first time. BT Retail has annual revenues of £8.5 billion and EBITDA of £738 (1) million. It was revealed today that whilst 42 per cent of its revenues came from BT Business, BT Enterprises and BT Ireland, these three units accounted for nearly 60 per cent of its EBITDA. The remainder was generated by BT Retail's Consumer business. Ian Livingston, BT Retail chief executive, said: "Today's guidance shows that BT Retail has turned around and is set for further profits growth whilst investing for the future. The division is making great progress in every area and not just in the consumer space". The new financial targets were accompanied by the news that BT has launched its new Wi-Fi Fusion service for SMEs (see news release DC06-669). This is the UK's first converged fixed-mobile service for small businesses that uses Wi-Fi technology. The technological breakthrough will enable small companies to benefit from greatly reduced mobile prices when calls are made from their offices or from BT Openzone Wi-Fi "hotspots". The pricing for the service is also structured so that companies will have far greater certainty over their mobile costs. The service will be provided by BT Business, one of the units for whom detailed financials were provided today. This unit supports more than 1.1 million small companies across the UK. It provides these companies with voice, broadband and IT services enabling them to sell their services to customers across the globe. BT Business has annual revenues of more than £2.2 billion and EBITDA of around £225 million. Its performance has been transformed recently and BT today predicted the unit would deliver around 30 per cent EBITDA growth this financial year. BT Business is the UK's number one business broadband provider with 45 per cent of the DSL market. (1) Before leaver costs BT also said today that BT Ireland will be a one billion pound business within five years. BT Ireland currently has revenues of around £700 million and EBITDA of around £145 million. Both are expected to grow this year. Operating across the whole of Ireland, the unit's aim is to become the leading provider of networked IT and converged services across Ireland and to increase its share of the total retail market, excluding mobile, to 30 per cent. It has been doing particularly well in the Republic where its share of new broadband additions has jumped to 35 per cent at Q2 2006/7 from only 8 per cent two quarters earlier. BT also set out progress at BT Enterprises. This unit comprises BT Conferencing, BT Directories, BT Payphones, BT redcare, BT Expedite and Dabs.com. BT Enterprises has revenues of more than £550 million and EBITDA of around £130 million. BT today predicted that both revenues and EBITDA for the unit would grow by around 25 per cent this financial year. Inquiries about this news release should be directed to the BT Group Newsroom on its 24-hour number: 020 7356 5369. From outside the UK, dial +44 20 7356 5369. All BT Group news releases can be accessed at our web site: www.bt.com/newscentre Notes to editors - All references to current revenues and EBITDA (Earnings before Interest, Tax, Depreciation and Amortisation) refer to the 2005/6 financial year. - EBITDA references for the individual businesses exclude unallocated BT Retail central costs. Certain statements in this release are forward-looking and are made in reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those concerning: BT Retail's EBITDA and further profitable growth; BT Ireland target growth; revenue growth; and the benefits of convergence and new services. Although BT believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ materially from those expressed or implied by these forward-looking statements. Factors that could cause differences between actual results and those implied by the forward-looking statements include, but are not limited to: material adverse changes in economic conditions in the markets served by BT; future regulatory actions and conditions where BT operates, including competition from others; selection of appropriate trading and marketing models for BT's products and services; technological innovations, including the cost of developing new products, networks and solutions and the need to increase expenditure to improve quality of service; anticipated benefits and advantages of new technologies, products and services, including broadband and other new wave initiatives, not being realised; developments in the convergence of technologies; fluctuations in exchange rates and interest rates; the timing of entry and profitability of BT in certain communications markets; and general financial market conditions affecting BT's performance. BT undertakes no obligation to update any forward-looking statements whether as a result of new information, future events or otherwise. About BT BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale. In the year ended March 31, 2006, BT Group plc's revenue was £19,514 million with profit before taxation of £2,040 million. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. For more information, visit www.bt.com/aboutbt This information is provided by RNS The company news service from the London Stock Exchange

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