BT Wireless equity customers

British Telecommunications PLC 12 January 2001 73% ANNUAL WORLDWIDE GROWTH LIFTS BT WIRELESS TO WELL OVER 20 MILLION EQUITY CUSTOMERS A strong year-end performance world-wide has added a total of 5.5 million new customers to all the BT wireless ventures in the final quarter of 2000. This lifts the BT wireless equity customer base by 8.7 million for the year to 20.7 million, from 12 million at the end of 1999. All the growth in the final quarter has been achieved through organic sales across operations, without any further acquisitions during the last three months of the calendar year. Peter Erskine, chief executive officer of BT wireless commented: 'BT wireless has finished 2000 strongly to achieve well over 70% annual growth and nearly 21 million customers. This is a telling result to add to our pioneering market development through innovation with Genie and the mobile Internet, the focus on quality customers in our chosen markets, and our goal of driving down costs. These factors are just as important to achieving our profitable outlook. The overall scale of our first year achievements, including the fast growth to 2.4 million world-wide WAP customers, is real evidence we are on track.' Mobile Internet sales of WAP by BT wireless world-wide have exceeded expectations, with the BT wireless WAP equity base closing the year at 2.4 million customers - over 10% of the total customer base. J-Phone in Japan, LG Telecom in South Korea and BT Cellnet in the UK all achieved strong growth. BT Cellnet is the UK mobile Internet market leader and in the final quarter more than doubled its WAP customer base to over 1 million. Further evidence of the successful uptake of BT wireless mobile Internet services comes from BT's Genie, Europe's major mobile Internet player, which is achieving unprecedented levels of usage. At the end of 2000 it had reached a monthly run-rate of 62.5 million WAP page impressions - a fivefold increase in just three months, October to December. The biggest jump in total growth for the final quarter came in Europe where BT wireless venture growth is up by 4.2 million customers. Leading the growth is the UK network operator BT Cellnet. It has surpassed its previous best quarterly record by 500,000, to achieve 1.5 million new customers, taking its total customer base to 10.2 million. Strong venture growth has also been achieved by BT wireless's other European interests. Excluding the UK, BT wireless in Europe achieved quarterly venture growth of 2.7 million in the quarter. Wholly or majority owned mobile businesses expanded by over a million customers, with its significant range of minority interests contributing the remainder. Telfort (Netherlands) grew its customer base to 857,000 and in Ireland Esat Digifone has achieved a base of 988,000 customers. In Germany Viag Interkom rapidly grew its subscriber base by 30% in the final quarter to bring it to 3.2 million. The BT wireless equity customer base from interests across Asia and the Americas are up 2.1 million. Growth from 2 million at the end of 1999 to a total of 4.1 million equity customers at the end of 2000 includes the successful acquisition of c20% of J-Phone in Japan during 2000. Summary of annual customer growth by region: Equity customers Equity customers 31 December 1999 31 December 2000 millions millions Europe 10.0 16.6 Asia, Japan & Americas 2.0 4.1 BT wireless total 12.0 20.7 ENDS For further information please contact: William Ostrom, BT wireless + 44 (0) 1753 565656 Simon Matthews/Fiona Campbell Fishburn Hedges + 44 (0) 20 7839 4321 Notes to Editors: The customer numbers are from the 16 operations world-wide where BT wireless either has outright ownership, a controlling interest or an equity stake. Customer numbers are measured in proportion to the equity stake in each operation - so-called 'equity customers'. Venture customer numbers refer to the total customer numbers of operators regardless of the % holding by BT wireless. About BT wireless BT wireless is an international leader in mobile communications. It is responsible for the development of all BT's global mobile services and direct in-country operations, as well as for BT's move into broadband mobile networks through the introduction of GPRS and 3rd generation (3G) services globally. BT wireless is one of the new lines of business created by BT earlier last year as part of the company's major restructuring. It provides management focus for the company's wholly-owned mobile networks and joint ventures across the globe and strategic direction for its R&D investment in advanced technology, market research, product development and vendor engagement. In November 2000, BT announced plans for a stock exchange listing of up to 25 per cent of BT wireless during the second half of 2001. The structure and composition of the wireless business to be listed is still to be determined. BT wireless' global interests are as follows: Country Operator BT wireless % stake Europe UK BT Cellnet 100% Germany Viag Interkom 45% (to rise to 100% between Jan-July 2001) Netherlands Telfort 100% Ireland Esat Digifone 50.5% France SFR 20.8% Italy Blu 20% Spain Airtel 17.8% Isle of Man Manx 100% Gibraltar Gibtel 50% Asia & Americas India Bharti 44% Malaysia Maxis 33.3% South Korea LG Telecom 24.1% Hong Kong SmarTone 20% Japan J-Phone c20% Singapore StarHub 18% Canada Rogers AT&T 16.9%

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