Consumer day release

BT Group PLC 08 December 2005 December 8, 2005 BT LEADS THE WAY WITH NEXT-GENERATION SERVICES BT today announces its plans to introduce a range of next generation services for customers which will help transform how they communicate, are entertained and manage their lives. Already this morning BT has announced it is to offer content from BBC Worldwide, Paramount and Warner Group with its unique next generation TV services. And, at the company's Consumer Strategy Day this morning, BT will also promise to deliver other exciting new broadband and voice services for consumers. International calls made with the PC to regular landlines are already cheaper with BT Communicator than with rivals such as Skype. However, as a Christmas present to its customers, BT will be offering free calls throughout the festive holiday to any landline in 30 different countries. Meanwhile, the price of Broadband Talk, which allows customers to use a normal phone, rather than the PC, has been slashed by up to 50 per cent to just £2 per month for evening and weekend calls or £7 a month for anytime calls and with BTs top two Broadband packages, evening and weekend calls are completely free. BT will also introduce an enhanced voice over internet offering in Spring which will be available globally and feature BT's new high definition sound quality. This sound quality will also be available on BT's new video phones - also available in Spring - which will allow anyone with a BT broadband line to see their loved ones while they talk. The broadband heart of the home will be the BT hub. It will enable wireless networking for all the family's PCs and laptops, next generation TV, voice calls over the internet, five different voice channels that can be used simultaneously so all member of the family can be on the phone to their friends at the same time. It will also enable monitoring services, such as security for the home as well as greater protection for your valuable data such as your photos and MP3s, which can be backed up with BT's new online storage and back-up service, Digital Vault. Additionally, BT will be able to identify problems with your hub remotely, meaning fewer inconvenient home visits for customers. Outside the home, BT will be using its leading network of 8,000 Wi-Fi hotspots in the UK to offer innovative opportunities to work and play, such as the recent deal with Nintendo allowing gamers to challenge one another via a Wi-Fi link at BT Openzone hotspots. And BT Fusion, the world's first mobile which uses broadband to seamlessly change from mobile rates to landline rates at home, will offer customers a wide range of handsets alongside the Motorola v560 and forthcoming Razr. In the second half of next year the next generation of Fusion phones will be Wi-Fi powered which will ensure that customers always stay better connected at great value rates in even more places. BT is also reporting financial information this morning. BT Retail expects to build on last quarter's return to profit growth and deliver increased full year profits. BT Retail is also aiming to deliver cost savings of £400-500m over three years by focusing on more cost effective use of online sales, service and billing as well as improved processes that will benefit BT customers whilst reducing costs. Livingston said: "We will make life simpler and better for our customers. Not only will we be offering them great value communications which enhance their life, but we will be able to offer individual customers the kinds of services which are tailored to their needs". "This is an exciting time for our consumer business but an even more exciting time to be a BT customer" Ends NOTES TO EDITORS: Available Now Coming Soon ACCESS IN AND OUT OF HOME SUPPORT Mobility Fusion v560 BT Mobile Razr Fusion phone Wifi Bundle Fusion/Broadband Work/Games/Talk 8MB broadband roll-out Simplified Broadband Portfolio BT Integrated hub Wifi phones BE ENTERTAINED Gaming Play Station and Nintendo Music i-tunes Next Generation TV Launchcast Music Video Streaming Nintendo DS wifi COMMUNICATE Friends & Family Auto-Update BT Text VoIP Market-leading VoIP international rates • Single service • Free Christmas international calls Privacy • Free calls with VoIP to Broadband Option 3 and 4 customers Video Phone l Hi-definition sound MANAGE LIFE Email address guard Identity Protection Anti-spam BT Protect - one-stop shop security package Virus guard Digital Vault - back-up all key digital assets PC Firewall Digital Vault Plus Digital Storage Home Security Car Security For more information: Giles Deards/Michael Jarvis, BT Group Newsroom 020 7356 6045 Inquiries about this news release should be made to the BT Group Newsroom on its 24 hour number: 020 7356 5369. From outside the UK, dial +44 20 7356 5369. All BT Group news releases can be accessed at our web site: www.bt.com/newscentre Ends About BT BT is one of the world's leading providers of communications solutions serving customers in Europe, the Americas and Asia Pacific. Its principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT consists principally of three lines of business: • BT Retail, providing a comprehensive range of communications and related services to more than 20 million UK consumers and businesses. • BT Wholesale, providing network services and solutions within the UK to more than 600 fixed and mobile operators and service providers including the provision of broadband and private circuits. • BT Global Services, providing networked IT services to meet the needs of multi-site organisations globally. BT Global Services operates in more than 130 countries and also offers international carrier services. From January 2006, there will be a fourth business called Openreach. This business will be responsible for the nationwide local BT network which covers the "first mile" of wires that connects homes and businesses across the UK to their service providers. Openreach will provide communications providers with services and products associated with that network. In the year ended 31 March 2005, BT Group's turnover was £18,623 million with profit before taxation of £2,354 million. BT Group plc is listed on stock exchanges in London and New York. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group. For more information, visit www.bt.com/aboutbt A wide selection of BT images are available for download via the image library at www.vismedia.co.uk. Forward-looking statements - caution advised Certain statements in this release are forward-looking and are made in reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those concerning: expectations regarding cost savings; and delivery of new products and services. Although BT believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ materially from those expressed or implied by these forward-looking statements. Factors that could cause differences between actual results and those implied by the forward looking statements include, but are not limited to: material adverse changes in economic conditions in the markets served by BT; future regulatory actions and conditions in BT's operating areas, including competition from others; selection by BT and its lines of business of the appropriate trading and marketing models for its products and services; delivery of BT's 21st Century Network; technological innovations, including the cost of developing new products, networks and solutions and the need to increase expenditures for improving the quality of service; prolonged adverse weather conditions resulting in a material increase in overtime, staff or other costs; developments in the convergence of technologies; and the anticipated benefits and advantages of new technologies, products and services, including broadband and other new wave initiatives, not being realised. BT undertakes no obligation to update any forward-looking statements whether as a result of new information, future events or otherwise. This information is provided by RNS The company news service from the London Stock Exchange END STRPKOKBBBDBPBK

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