Pricing

British Telecommunications PLC 19 October 2000 BT ANNOUNCES MOST RADICAL PRICING OVERHAUL EVER More choice, simple menu, and the option of unlimited off-peak local calls BT today announced radical changes to its prices. It plans to sweep away most of its existing consumer calling packages and introduce for the first time the option of unlimited local off-peak phone calls*. All the proposed changes will come in from December 1, and are subject to satisfying regulatory conditions. BT will launch its new consumer offers under the banner of 'choices from BT Together '. The four choices available to consumers (see annex for details) will be: - The existing BT Together package, for £11.99 a month (including line rental) - BT Talk Together, for £14.99 (including line rental) where customers will not have to pay any more for local phone calls at evenings and weekends* - BT Surf Together, for £14.99 (including line rental) offering inclusive evening and weekend internet calls to SurfTime participating ISPs. - BT Talk & Surf Together, for £17.99 a month (including line rental), which combines unlimited off peak phone calls* and internet calls through SurfTime participating ISPs. Angus Porter, managing director of BT's consumer division, said: 'This move changes the face of BT's charging in this country. It reflects the impact of the Internet as well as a need to simplify the different packages we have introduced over recent years whilst maintaining customer choice. He continued: 'In research, customers have given these new packages a big thumbs-up, once they realised we were serious. For example, they think that the ability to make as many local phone calls as they like at evenings and weekends by paying just £5 on top of their standard line rental of £9.99 represents great value for money. 'We think it's going to be a trigger for many people to look again at how they get best value for money from their phone or Internet connection. People are using their phone lines more and more, and in new ways. Because of this, there are understandable concerns about the rising costs, despite the huge drop in BT prices in recent years. 'We're today encouraging people to look again at their packages and we are confident they will find us unbeatable value for money.' NOTE TO EDITORS Customers who opt for any of the family of BT Together packages get substantial reductions on many local, national and international call rates. For example, national daytime calls are reduced from 8p to 4p per minute and national evening go down from 4p to 2p per minute, plus 24 per cent off local day and up to 75 per cent off international calls with many popular routes at only 9p per minute off peak. Full details of all these prices can be accessed at BT's website, bt.com Customers can also get further information by calling BT free on 0800 055 555 All prices given above include VAT and are subject to confirmation that all regulatory obligations have been met. ---------------------------------- *The first hour of each voice call is unmetered, then 1p per minute applies for the rest of the off-peak period, but there is no minimum charge. Does not apply to Lo-call (e.g 0845) numbers or Internet calls. More than 99 per cent of local evening and weekend phone calls are less than one hour long. ANNEX Package Suitable for: Change from December 1 BT Together - fee of No change in £11.99 a month including For moderate users monthly fee. line rental, with of the telephone, Increased call discounted national and making a variety of allowance from international calls, and calls within the UK £2.00 to £2.40 an inclusive call and Internationally allowance of up to four hours at local evening and weekend rates. No UK fixed line call costs more than 4p/min. The top 13 IDD routes cost from as little as 9p/ min. BT Talk Together - fee Suitable for New package of £14.99 a month everyone who uses including line rental, the phone regularly, Call allowance in with discounted national particularly those BTT is exchanged and international calls, who make a lot of for the unlimited and unlimited weekend local phone calls in call element and evening local 'phone the evenings and calls* weekends. BT Surf Together - fee Designed for evening New package of £14.99 a month and weekend Internet including line rental, users who are Call allowance in and discounted national moderate users of the BTT is exchanged and international calls, telephone. Popular for the unlimited together with unlimited with families with call element weekend and evening children who love the Internet calls to internet. Also SurfTime participating likely to be a ISP's popular choice for students. BT Talk & Surf Together The all-rounder's New package - fee of £17.99 a month package, for people including line rental, who, are busy Call allowance in with discounted national surfing when they're BTT is exchanged and international calls, not on the 'phone for the unlimited and unlimited weekend speaking to family call element and evening local 'phone and friends. Ideal calls* together with for busy, Internet- unlimited weekend and literate families, evening Internet calls it gives them the to SurfTime peace of mind that, participating ISP's whether they're talking or surfing at the evenings and weekends they can do so without worrying about the rising cost. BT Line Rental - line Medium to Low-usage, An increase of rental of £9.99 a month voice-only £0.73p in monthly with a call allowance of households. rental, more than £1.80 offset by a £1 increase in monthly call allowance

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