Acquisition of Eastgate

Capita Group PLC 2 November 2000 Capita acquires remaining shares in Eastgate The Capita Group Plc ('Capita' or 'the Company') today announces that it has acquired the remaining 74% of the issued share capital of Eastgate Group Limited ('Eastgate') that it does not already own. Capita will pay approximately £9.1 million on completion, to be satisfied by the issue of 1,508,768 new ordinary shares in Capita and £1.1 million in cash. A further payment of 862,053 shares in Capita (representing £4.5 million at the current share price) and £0.75 million in cash will be paid on 30th September 2001, subject to the business achieving certain performance targets. In addition, Capita will assume all of Eastgate's outstanding debt representing some £26 million. Eastgate is one of the UK's largest independent providers of outsourcing services to the insurance industry. Founded in 1992, Eastgate has grown successfully, both organically and by acquisition and today employs 1100 staff at offices in London, Gloucester, Colchester and Sittingbourne. It offers a range of outsourcing and added value services to over 350 insurance companies, affinity groups and other clients and is the UK's largest 3rd party insurance claims administrator and the largest provider of insurance helpline facilities in the UK. Commenting on the acquisition, Rod Aldridge, Executive Chairman of Capita said: 'The market for outsourcing back office activities in the insurance sector is worth some £4 billion in the UK. Since our original involvement in Eastgate 18 months ago, we have gained a deeper understanding of this market and remain very enthusiastic about its potential. However, what has also become clear during this time is that Eastgate lacked the depth of managerial and financial resources to establish a significant presence in this exciting market. Capita intends to bring both of these strengths to the business and we look forward to developing it to its full potential. 'We have recently had the opportunity to introduce several of our own management team into the business and their impact is already showing benefits in an increasingly visible pipeline of new business and tighter operational procedures. Eastgate will be rebranded under the Capita name and will be restructured and integrated with our own infrastructure and services over the coming months. We see considerable opportunities to enhance both Eastgate and Capita's current service offerings by bringing together the two operations. We will inherit advanced call centre technology which has been developed by Eastgate but not yet fully introduced to the market and a set of services that will complement Capita's extensive Human Resource solutions.' In addition, as part of this transaction, Capita has sold Eastgate Holdings Inc, Eastgate's small US operation, to Ken Randall, Eastgate's Chief Executive for £1.1 million in cash. Accordingly, Mr Randall will be leaving Eastgate's UK business as part of this transaction. Eastgate's audited accounts for the year ended 31st December 1999, recorded a profit on ordinary activities before goodwill amortisation, exceptional items and taxation of £1.9 million on turnover of £68 million. As at 31st December 1999, Eastgate had audited net assets of £6 million. Application has been made to the UK Listing Authority and the London Stock Exchange by the Company for the admission to the listing of 1,508,768 ordinary shares of 2p each in the Company. The shares for which application has been made will rank pari passu with each of the ordinary shares of 2p each in the Company currently in issue. Admission is expected to take place on Thursday 2 November 2000. For further information: The Capita Group Plc 020 7799 1525 Rod Aldridge, Executive Chairman Paul Pindar, Chief Executive Shona Nichols, Group Marketing Director Issued by Hogarth Partnership, John Olsen/James Longfield 020 7357 9477 Notes to Editors Eastgate Group Limited Eastgate is one of the UK's leading providers of outsourced services to the insurance industry. Eastgate's clients include major UK insurers, Lloyd's and international reinsurers, brokers, captives and other insurance providers. Eastgate offers a range of services including insurance run-off, business process outsourcing, claims management, legal expenses insurance, telephone helplines, accountancy services and insurance consultancy. These services support virtually all classes of insurance business. The Capita Group Plc Capita is one of the largest and fastest growing professional support services organisations in the UK. The Group delivers a range of integrated solutions encompassing customer services, human resource services, software services, systems and strategic support and property services to both public sector and private organisations. With over 7,500 people at over 100 UK sites, Capita is quoted on the London Stock Exchange with a turnover of £327 million and a market capitalisation of £3.5 billion. Capita became a FTSE 100 company in March 2000. For more information, visit our website: www.capitagroup.com

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