Capita Acquires Call Centre Technology Limited

RNS Number : 4404H

Capita Group PLC

27 May 2011

 



Capita Acquires Call Centre Technology Limited

The Capita Group Plc ('Capita') has today acquired Call Centre Technology Limited ('CCT'), for a consideration of £15 million on a cash free, debt free basis. CCT providesvoice telephony, applications and services for customer contact centres. Clients include 118 The Number, Strathclyde Police and Travelport.

CCT made an operating profit for its financial year to 30 June 2010 of £1.7 million on a turnover of £18.7 million.

The acquisition adds valuable expertise and capabilities to Capita's existing telephony services. CCT already supplies services to a number of our contracts and businesses that have recently been acquired by Capita, including First Assist and Capita Secure Information Systems.

Commenting on the acquisition, Paul Pindar, Chief Executive of The Capita Group Plc, said: "Our core outsourcing contracts are increasingly encompassing the customer contact interface and therefore, we are keen to enhance our capabilities and resource in this area. This acquisition will be integrated with our current expertise in this area and will enable us to provide enhanced services to existing and new clients, as well as generating savings across the Group."

Headquartered in Bristol, CCT employs 130 staff.

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For further information:

The Capita Group Plc

Tel: [phone]

Paul Pindar, Chief Executive

Shona Nichols, Corporate Communications Director

Media enquiries

Capita press office

Kirsty Sewter

Tel: [phone] or 020 7654 2399 (out of hours)

Notes to editors

The Capita Group Plc is the UK's leading provider of BPO and integrated professional support service solutions.  With 37,000 people at more than 350 sites, including 64 business centres across the UK, Ireland, the Channel Islands and India, the Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2010 of £2,744 million.  Further information on The Capita Group Plc can be found at: http://www.capita.co.uk

 

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