Holding in Company

Capita Group PLC 22 November 2001 LETTER TO: CAPITA GROUP PLC DATED 21 NOVEMBER 2001 SECTION 198 COMPANIES ACT 1985 We, The Royal Bank of Scotland Group plc. on behalf of: The Royal Bank of Scotland plc RBSG International Holdings Limited and National Westminster Bank Plc write to advise you pursuant to Section 198 of the Companies Act 1985 (the Act) that: 1. This notification relates to the ordinary 2p share capital of Capita Group plc. 2. The number of shares of the person(s) with an interest, for the purposes of sections 208 and 209 of the Act, immediately after the time when the obligation arose, are shown on the schedule below. 3. The identities of the registered holders of these shares and the number of shares held by each holder, so far as is known to us at the date of this notification, are shown on the schedule below. 4. The percentages quoted on the schedule below are based on your issued ordinary share capital of 661,219,933, as advised to us by FT Information. 5. None of the shares on the schedule below relates to interests as mentioned in Section 208 (5) of the Act. 6. National Westminster Bank Plc no longer has a notifiable interest (within the meaning of Section 199(2) of the Act) in shares comprised in the share capital. 7. The Royal Bank of Scotland Group plc continue to have an interest in 23,587,952 shares, but have not come under an obligation to make a disclosure as defined under Section 199 of the Act. Schedule of registered holders for notification S198-L01/RJH/1115 Registered Holder Number of Shares Percentage Bank of New York (Nominees) Ltd 20,658,183 Total interest of RBSG International Holdings Limited 20,658,183 3.12 Bank of New York (Nominees) Ltd 20,658,183 Direct Line Insurance plc 136,500 RBSTB Nominees Ltd 30,000 Total interest of The Royal Bank of Scotland plc 20,824,683 3.14 FROM: ROYAL BANK OF SCOTLAND GROUP

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