Partnership extension with Southampton CityCouncil

RNS Number : 6003T

Capita PLC

21 November 2013

 



21 November 2013

Capita extends partnership with Southampton City Council

Capita plc ('Capita') announces that Southampton City Council has chosen to extend its 10-year strategic partnership, which commenced in October 2007, by a further five years to September 2022, subject to the Council's due process. The extension of the contract will generate additional revenue to Capita of approximately £124 million.

Capita will continue to deliver the current range of services on behalf of the Council including, customer services, IT, procurement, post room and the administration of HR, payroll, revenues and benefits, occupational health, property and health and safety services.

To address the Council's long term goals and the changes in the way in which citizens are accessing services, the partnership will introduce the latest innovation in customer management and IT, providing residents and businesses with increased access to online services. Through these service improvements and further efficiencies, the partnership expects to generate an additional £24 million in savings for the Council over the life of the extended contract.

Andy Parker, deputy chief executive and joint COO of Capita, said: "The extension of this partnership reflects our strong working relationship and commitment to delivering continued value for the residents of Southampton. As people's lives and ways of communicating are swiftly changing, we need to continually re-design council services to better meet the needs of citizens and businesses. Capita has extensive experience of collaborating with customers to shape services and achieve transformation. We look forward to continuing the partnership and making a positive difference to the local community."

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For further information:

Capita plc

Tel: [phone]

Paul Pindar, Chief Executive Officer

Shona Nichols, Corporate Communications Director

 

Media queries only:

Capita press office

Kirsty Sewter

Tel: [phone] or 020 7654 2399 (out of hours)

Email: [e-mail] 

Capita press office

Louise Fowler

Tel: [phone] or 020 7654 2399 (out of hours)

Email: [e-mail]

Notes to editors

Capita plc is the UK's leading provider of BPO and integrated professional support service solutions. With 62,000 people at more than 350 sites, including 70 business centres across the UK, Europe, India and South Africa, the Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE 100 with 2012 revenue of £3.3 billion. Further information on Capita plc can be found at: www.capita.co.uk

 

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