1st Quarter Results

Carphone Warehouse Group PLC 26 July 2007 Thursday 26 July 2007 For immediate release The Carphone Warehouse Group PLC Interim Management Statement First Quarter Revenues up 21.7% The Carphone Warehouse, which is holding its AGM today at 11.00 am, announces its first quarter trading update. Figures relate to the 13 weeks to 30 June 2007. Distribution • Distribution revenues up 11.7% to £706m • Retail revenues up 12.9% to £445m, 3.6% like-for-like • Retail gross profit up 2.1% like-for-like • Total connections up 19.9% to 2.3m • Subscription connections up 15.0% to 1.0m UK Fixed Line • UK Fixed Line revenues up 49.5% to £345m • Revenues up 7.1% excluding the AOL acquisition • 2.4m broadband customers, with 126,000 net adds in the quarter • 966,000 customers, equivalent to 40% of the base, on unbundled lines • Further good progress expected in Q2 Charles Dunstone, Chief Executive Officer, said: 'We have started the year well. The Retail business is enjoying good growth and we continue to take market share. Our broadband operations are making good progress, with the levels of sales and migrations giving excellent visibility of future profitability. 'Customer demand for broadband and wireless solutions for the home is still increasing. With the further enhancements to our broadband services we are planning over the coming months, such as our new partnership with Dell, we are excited about the future.' Distribution Total Distribution revenues were up 11.7% to £706m, driven by continued strong connections growth and good performances from ancillary revenue streams. Total connections grew by 19.9% to 2.3m in the first 13 weeks of the year. Subscription connections grew by 15.0% to 1.0m and pre-pay connections (including SIM-free) grew by 23.8% to 1.4m. Retail revenues were up 12.9% to £445m. Like-for-like Retail revenue growth was 3.6% and like-for-like gross profit growth was 2.1%, with gross profit per connection robust on both subscription and pre-pay. The stores continued to perform very well, but overall rates of growth were negatively impacted by a much weaker market environment for direct response newspaper channels in the UK. At this stage we anticipate that this trend will continue through the rest of the year. We added 133 net new stores in the period, taking the total to 2,277, compared to 1,855 at June 2006. 73 of these new stores relate to the Osfone acquisition in Portugal in April 2007. Insurance and Ongoing continued their good momentum, driven by sustained growth in subscription connections. Revenues were up 23.2% and 33.4% respectively, with the Insurance customer base growing 19.2% year-on-year to 2.3m. Mobile revenues rose 9.1% to £129m, with continued steady growth at The Phone House Telecom being the main driver. The Phone House Telecom customer base was up 28.5% to 1.6m year-on-year, with subscription customer ARPU falling 6.9%, or 5.6% at constant exchange rates, to £23.0. UK Fixed Line UK Fixed Line revenues were up 49.5% to £345m, and up 7.1% excluding the AOL base acquisition. Business revenues fell 3.3% year-on-year, reflecting a sharp decline in low margin revenue from premium rate phone line competitions. Excluding premium rate, revenues rose 6.2% to £71m. Residential revenues were up 77.9% to £267m, and up 12.6% excluding AOL. We recorded 126,000 net customer adds to our broadband base, taking the total to 2.4m. We also made excellent progress with line migrations, so that by the end of June we had 966,000 customers, or 40% of our broadband base, on our own network. We expect to make continued strong progress through the rest of the year, as previously guided. Blended broadband ARPU was £21.2, a figure that will continue to rise through the year as the proportion of TalkTalk customers within the base increases, and as the new Dell laptop offer begins to take effect in early September. Our total base of voice customers, including those with a broadband service, remained constant at 2.7m. Our base of non-broadband telecoms customers was 2.2m at the period end, reflecting a net loss of 91,000 voice-only customers. ARPU of £18.0 was in line with plan and is set to rise through the year. We continued to make good progress on the development of our next generation network, and by the end of June we had 1,247 fully unbundled TalkTalk exchanges and 465 partially unbundled AOL exchanges. The project to integrate backhaul across both networks is nearly complete and the next few months will see a significant acceleration in the AOL exchange roll-out programme. Conference call There will be a conference call for investors and analysts at 9.00 am this morning. The dial-in number is + 44 20 8611 0015, with a Freephone number of 1 866 432 7175 for US callers. A replay will be available for seven days, for which the dial-in number is +44 20 8196 1998, or Freephone 1 866 583 1035 from the USA. The access code is 906424. The conference call will also be webcast at www.cpwplc.com. Next trading update The group will issue a first half trading update, covering connections and customer numbers, on 10 October 2007, and publish its interim results on 8 November 2007. For Further Information For analyst and institutional enquiries Roger Taylor 07715 170 090 Peregrine Riviere 07909 907193 For media enquiries Mark Schmid 07920 484 787 Shane Conway 07932 199 659 Anthony Carlisle (Citigate Dewe Rogerson) 07973 611 888 020 7638 9571 Operating and Financial Statistics Revenues £m 13 weeks to 30 June 2007 2007 2006 % change Distribution Retail 445 394 12.9% Insurance 39 32 23.2% Ongoing 21 16 33.4% Mobile 129 118 9.1% Non-UK Fixed Line 27 26 3.3% Dealer 45 46 (2.2%) Total 706 632 11.7% UK Fixed Line Business 78 81 (3.3%) Residential 267 150 77.9% Total 345 231 49.5% Eliminations (7) (5) 48.0% Group Total 1,044 858 21.7% Like for like data 13 weeks to 30 June 2007 Revenue Gross Profit Retail LFL 3.6% 2.1% Connections, mix and store numbers 13 weeks to 30 June 2007 2007 2006 % change Connections (000s) Subscription 984 856 15.0% Pre-pay 1,231 994 23.8% SIM-free 134 108 23.5% Group 2,349 1,958 19.9% Own stores 2,078 1,700 22.2% Franchises 199 155 28.4% Total stores 2,277 1,855 22.7% Customer bases As at 30 June 2007 (000s) 2007 2006 % change Insurance 2,311 1,938 19.2% TPHT base 1,560 1,215 28.5% TPHT subscription ARPU (£) 23.0 24.7 (6.9%) UK MVNO base 452 383 17.9% Broadband base 2,397 284 N/M Of which unbundled 966 - N/M % unbundled 40% - - ARPU 21.2 N/A - Other billed customer base 2,216 2,318 (4.4%) ARPU 18.0 N/A - This information is provided by RNS The company news service from the London Stock Exchange

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