Wednesday 27 July 2011
Embargoed until 7am
Carphone Warehouse Group plc
Interim Management Statement for Q1 2011-12
In line with guidance given in June, no change to forecasts
· CPW Europe Q1 LFL sales down 3.3%, affected by the shift to 24 month contracts in the
UK, with positive LFL sales growth in the rest of Europe
· Best Buy Mobile US Q1 connections up 12.3% to 1.6m; LFL sales growth for 3 months to the end of May up 28%*, driven by strong postpay sales
· Virgin Mobile France delivers strong net additions of 68,000 for the quarter
· Re-iterating financial guidance for the full year
*already reported within Best Buy fiscal first quarter results
Roger Taylor, CEO, said:
"Our first quarter trading is very much in line with our expectations and means we can reaffirm the financial guidance given for the full year to March 2012.
In the UK, as expected, the shift to 24 month contracts, and a continuing weak prepay market, affected Carphone Warehouse sales, but we saw an encouraging performance from continental Europe, as we continued to drive smartphone penetration across the CPW Europe estate. We remain excited about the opportunities provided by our 'Wireless World' store format, which is ideally suited to offer a wider range of products, including tablets - another area of potentially significant growth for the core retail business.
Best Buy Mobile continues to resonate well with the US consumer and to grow market share. Despite a very tough comparative period, the business generated strong revenue growth, particularly through continued growth of postpay volumes and the development of ancillary sales. Best Buy Mobile's market share in the smartphone segment has grown significantly over the last six months, and we look forward to a compelling product pipeline in the second half of the year.
In Virgin Mobile France the momentum seen in the final quarter of the prior financial year has continued into this year with net customer additions of 68,000, bringing us very close to our long-standing 2 million customer target at June, and through it in July. We are now embarking on our move towards a full MVNO infrastructure which should enable us to enhance our customer proposition even further.
As stated in June we continue to evaluate the next steps in our multi-format/multi-channel consumer electronics strategy.
Altogether, a very satisfactory start to the year."
Best Buy Europe
Best Buy Europe has three main operations: CPW Europe, Europe's largest independent mobile retailer; a profit share in Best Buy's mobile phone retailing operations in the US; and Best Buy UK, our 'Big Box' consumer electronics stores and online platform in the UK.
CPW Europe
As previously highlighted, Q1 was affected by the shift from 18 month to 24 month contracts in the UK and a continuing weak prepay market. Total connections were down 5.5% and like-for-like sales declined by 3.3%. Within this the performance in continental Europe was particularly encouraging with successful smartphone promotions driving positive like-for-like sales growth, building on the improved performance noted in Q4 last year.
We also saw the first material impact of tablet sales in the quarter, driven by some exciting product launches and the take-up of smartphone tethered bundles. Our 'Wireless World' format is ideally suited to offer a wider range of products, including tablets. The roll-out of this format remains a key focus and is progressing well. Those stores converted to date are producing excellent customer feedback and strong financial returns.
Best Buy Mobile US
Best Buy Mobile delivered strong like-for-like sales growth in the quarter, against a tough comparative period, which included some of the biggest product launches of last year. This growth was driven by continued momentum on postpay smartphones, and strong performance on accessories and services. As anticipated, the prepay market was relatively subdued and total connections grew by 12.3% to 1.6m. Best Buy Mobile continues to grow market share in the US and will benefit from a compelling product pipeline in the second half of the year.
Best Buy UK
We are in the process of evaluating the next steps in our multi-format/multi-channel consumer electronics strategy and will update the market in due course.
Virgin Mobile France
France's leading MVNO had another good quarter with net customer additions of 68,000 and total revenue growth of 16.4% from €93m to €108m. The business continues to benefit from a wide range of smartphones and creative marketing campaigns. Since the quarter-end Virgin Mobile France has broken through its long-standing target of 2 million customers.
Outlook
At our results presentation in June, we explained that 2011-12 is a year of transition, with uncertainties around the prepay market, a negative impact from 24 month contracts in the UK, and changes within our German business. However, we are also beginning to see some real positives from the 'Wireless World' format and improved network commercial terms. We expect these positives to continue to grow into 2012-13. We remain confident in the guidance we set out in June and believe that the business is well positioned strategically and operationally to capitalise on the strong product cycle we continue to experience.
There will be a conference call for investors and analysts at 9.00 am this morning. The call will also be broadcast on our website, www.cpwplc.com.
Dial-in details - UK/International: +44 (0)20 7136 6283, USA: +1 888 935 4575, passcode 8343982.
A replay will be available until midnight, 4 August 2011.
Replay dial-in details - UK/International +44 (0)20 7111 1244, USA +1 347 366 9565, passcode 8343982#.
The Group will publish its Q2 trading and Interim Results on 8 November 2011.
For further information
For analyst and institutional enquiries
Roger Taylor, CEO 07715 170 090
Nigel Langstaff, CFO 07802 210 248
Kate Ferry, IR Director 07748 933 206
Shane Conway, Head of PR, Best Buy Europe 07932 199 659
020 7638 9571
Further operating and financial information
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Best Buy Europe (100% basis) |
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13 weeks to 2 July 2011 |
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2011 |
2010 |
% change |
Revenue |
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Total (£m) |
756 |
794 |
(4.8%) |
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CPW Europe LFL (constant currency) |
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(3.3%) |
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Connections (000s) |
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CPW Europe / Best Buy UK |
2,536 |
2,685 |
(5.5%) |
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Best Buy Mobile US |
1,602 |
1,427 |
12.3% |
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At 2 July 2011 |
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2011 |
2010 |
% change |
Store numbers |
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CPW Europe |
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Own stores |
2,167 |
2,223 |
(2.5%) |
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Franchises |
271 |
213 |
27.2% |
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Total stores |
2,438 |
2,436 |
0.1% |
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Best Buy Mobile US |
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SWAS |
1,104 |
1,086 |
1.7% |
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SAS |
204 |
90 |
126.7% |
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Total stores |
1,308 |
1,176 |
11.2% |
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Best Buy UK |
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Total stores |
10 |
3 |
233.3% |
Virgin Mobile France (100% basis) |
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3 months to 30 June 2011 |
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2011 |
2010 |
% change |
Revenue (€m) |
108 |
93 |
16.4% |
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At 30 June 2011 |
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2011 |
2010 |
% change |
Customer base (000s) |
1,985 |
1,695 |
17.1% |
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