Trading Statement

Carphone Warehouse Group PLC 18 January 2001 Thursday 18 January 2001 THE CARPHONE WAREHOUSE GROUP PLC Third quarter trading statement Appointment of Sir Brian Pitman as non-executive director The Carphone Warehouse Group PLC, Europe's largest independent retailer of mobile communications services, today announces its third quarter trading statement and the appointment of Sir Brian Pitman as non-executive director. Trading Statement (13 weeks from 1 October 2000 to 30 December 2000) * Total Group sales grew by 98% to £335m and retail and online connection numbers grew by 75% to 1, 216,000 compared to the corresponding period last year * 38% (455,000) of the connections were subscription customers * Retail gross margins continued to improve with a 1.5% increase compared to the corresponding period last year * Average revenue per connection continued in line with expectations * Store numbers increased from 1,009 to 1,078 (including 58 Tandy stores) across 15 markets * Telecoms Services base increased from 78,000 to 160,000 * Mviva subscription numbers increased from 30,000 to 105,000 Christmas Trading (4 weeks to 30 December 2000) * Total Group sales for the 4 weeks to 30 December 2000 grew by 81% to £ 124m and retail and online connection numbers grew by 70% to 569,000 compared to the corresponding period last year All the above numbers exclude Tandy Trading period for 2000 is 90 days (1999 is 88 days) Charles Dunstone, Chairman and Chief Executive Officer said: 'We are delighted with our strong Q3 trading. We have continued to build market share in key European markets. Effective management of our relationships with network operators and equipment manufacturers, close control of our stock levels and the increased scale of our European operations have enabled us to increase retail gross margin by 1.5%. 'Whilst the UK remains our largest market, we are encouraged by the growth and performance of our continental European businesses. 'In addition, our turnover mix remains positively skewed towards high value subscription customers. In the UK we accounted for over 25% of the entire subscription market for the period. This is testimony to the value of the Group proposition to network operators and customers alike. 'We continue to believe that the increasing complexity of products as the mobile data revolution evolves will support our core proposition of 'simple, impartial advice.' Telecoms and Wireless Internet Services 'We are delighted that the projections made for Telecom Services and Mviva at the time of our IPO continue to be exceeded.' Full Year Expectations 'We remain confident that we will achieve full year results in line with market expectations.' Appointment of Sir Brian Pitman Sir Brian Pitman today joins the board of The Carphone Warehouse Group PLC becoming the Group's fourth non-executive director. Sir Brian is currently Chairman of Lloyds TSB Group PLC and Next Group PLC. He is also non-executive director of Carlton Communications PLC and Tomkins Group PLC. Charles Dunstone said: 'I am delighted to welcome Sir Brian as a non-executive director. He brings enormous experience of both running and advising PLC businesses and we look forward to his contribution as The Carphone Warehouse continues its development across Europe.' Sir Brian Pitman said: 'The Carphone Warehouse has established a distinct position in its marketplace and has demonstrated the ability to expand the brand across Europe. I have great regard for the company and its management philosophy.' Preliminary Results The Carphone Warehouse Group PLC will be issuing its preliminary results on 29 May 2001. Enquiries The Carphone Warehouse Group PLC - 0208 896 5573 Charles Dunstone David Ross Roger Taylor Tristia Clarke www.carphonewarehouse.com Citigate Dewe Rogerson - 0207 638 9571 Anthony Carlisle (0973 611 888) Notes: * There are no other details required by paragraphs 6F.2(b) to (g) of the listing rules relating to Sir Brian Pitman which are required to be disclosed under paragraph 16.4 (b) of the Listing Rules * Current board members of The Carphone Warehouse Group PLC: Charles Dunstone, chairman and chief executive officer David Ross, chief operating officer Roger Taylor, chief financial officer Guy Johnson, group purchasing and logistics director Nigel Spray, managing director of wireless internet services Geoffroy Roux de Bezieux, managing director of southern european operations Sir Brian Pitman, non-executive director John Gildersleeve, non-executive director Des Wilson, non-executive director Adrian Martin, non-executive director * For further detail on The Carphone Warehouse please visit www.carphonewarehouse.com Sales comparison for 13 weeks ending 30 December 2000 / 1999 13 weeks ending 30 December 2000 13 weeks ending £000 1 January 2000 £000 Distribution * Retail 183,815 121,070 * Online 10,639 7,627 * Insurance 12,353 5,887 * Other distribution 119,765 31,979 Distribution Total 326,572 166,563 Telecoms and WIS 8,245 2.609 TOTAL 334,817 169,172 Connections, mix and store number comparisons for 13 weeks ending 30 December 2000 / 1999 13 weeks ending 30 December 13 weeks ending 2000 1 January 2000 000 000 Connections (including online) * UK 687 421 * Europe 529 274 * Total 1,216 695 Store numbers (excluding Tandy) * UK 402 232 * Europe 618 272 * Total 1,020 504 Mix (prepay) 62.5% 52.2% The above figures are exclusive of 'Tandy' revenue of £13m (1999 - £35m) and related data for the 13 week period.

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