Trading Statement

Diagonal PLC 19 September 2002 DIAGONAL PLC Satisfactory trading outlook for full year and Group review Diagonal announces an update on trading at the end of the third quarter and in the light of announcements from other IT companies and the recent weakness in its share price. Whilst trading conditions continue to be challenging, the outlook for the full year to 30 November 2002 is within the range of current market expectations, albeit at the lower end of these expectations, before the goodwill charges and exceptional and non-recurring items referred to in this statement. The outlook for profit before tax and goodwill charges for the second half is therefore expected to be comparable with that achieved in the first half. Diagonal also announces that it has taken positive steps to improve margins which will bring benefit in 2003. The Group expects to incur some non-recurring costs in the second half and has undertaken a review of the carrying value of goodwill, as outlined below. The Group continues to improve profitability with gross margins over 30% and the prospects are for operating profit margins (pre tax, goodwill charges and exceptional and non-recurring items) to improve on the 9% recorded last year and to reach 10% by the year end. Diagonal also remains firmly cash generative, and is on track to meet its year end cash targets. The fourth quarter of the financial year is typically a strong one for Diagonal. While the Board is confident of some upturn in business, Diagonal currently anticipates that total revenues in the second half will be slightly lower than those of the first half. OPERATIONAL REVIEW SAP Consulting The SAP Consulting business enjoys a strong forward load and weighted sales pipeline with existing and potential new clients. Nonetheless, clients continue to take an incremental approach to implementation. Day rates remain firm although utilisation levels are modestly down on the first half. This business continues to derive the majority of its revenues from existing clients, benefiting from our excellent record of delivery. EAI Consulting As indicated in the interim results announcement, the envisaged restructuring was primarily to enable the EAI Consulting business to compete more successfully for larger projects and to improve overall utilisation. It is pleasing to report that both these objectives are already being achieved. Secure Networks The Secure Networks Division continues to improve operating margins through its focus on higher margin support and maintenance work, the current levels of which are in line with year end targets. We are actively looking for additional consulting capacity in order to develop this proposition further. GROUP REVIEW In the light of current trading conditions, the Group has taken the opportunity to carry out an operational review of its activities, with a view to ensuring that Diagonal's business is in good shape, both operationally and financially, to meet the future needs of our markets: (i) Restructuring EAI Consulting At the time of the interim announcement, we indicated that a restructuring of the EAI business (part of the Consulting division) was underway. This has been completed and the business now has 30 consultants compared to 50 at the end of 2001. The total cost of this exercise is some £300K, which will be reflected in the results for the second half. Other areas As previously announced, the Group decided that the position of Group Managing Director could no longer be justified in the current environment. In addition we have taken the opportunity to reduce the number of administrative staff positions around the Group. The costs associated with these decisions are some £200K, which will also be reflected in the results for the second half. (ii) Fixed Assets SAP Consulting The Group has developed a comprehensive system to improve the management information and controls in the SAP Consulting business. The final and by far the largest phase of this three year project goes live next month. The Board has decided to take a prudent view not to capitalise £300K of expense associated with this project. (iii) Goodwill Secure Networks The division has continued its shift to higher margin support and maintenance work and consulting. As highlighted at the time of the interim announcement, the move away from network infrastructure business has continued to the point where it now represents only 10% of divisional revenues. The Board has considered the implications of this change in relation to the current carried value of goodwill associated with the acquisition of Eurostar Network Systems and has concluded that an additional £5m should be written off. This will result in a Group goodwill charge of approximately £8m for the full year. Commenting on this announcement, Graham Creswick, CEO said: 'It is pleasing to be able to reinforce the message of the Group's resilience in the face of current market uncertainties. I am confident that Diagonal is now well equipped to maintain and further improve margins in today's changed climate for our industry.' Enquiries: Graham Creswick, Chief Executive Tel: +44 (0) 1252 733 711 Steve Fleming, Finance Director Ian Seaton, Bankside Consultants Limited Tel: +44 (0) 20 7444 4157 This information is provided by RNS The company news service from the London Stock Exchange

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