easyJet PLC
2 January 2001
EFFECTS OF RECENT DISRUPTION OF EASYJET AIRLINE SERVICES
The easyJet flying programme suffered significant disruption on Thursday 28th
and Friday 29th December with knock-on effects for the following two days.
easyJet resumed its normal flying programme on Sunday 31st December.
The root cause of the problem stemmed from the failure of Luton and Liverpool
Airports to clear runways of snow adequately on the morning of Thursday 28th,
but this was compounded on Friday 29th by failings on the part of the
airline's de-icing contractor at Luton.
All reasonable efforts were made to satisfy the needs of the customers -
including welfare payments and refunding the prices of tickets. In addition,
easyJet sub-chartered a number of aircraft on 30th December to get passengers
to their destinations.
easyJet would like to apologise to all customers for any disruption caused
during this period.
The events of the 28th and 29th December are not expected to have an immediate
material effect on the financial position and current year trading performance
of easyJet. As a part of its planning process, easyJet management assumes that
major disruptions will occur during the year and, as a consequence, the
majority of the cost of this incident has been provided for in the current
budget. This expectation follows similar, but unrelated, serious disruptions
last year (notably snow and several air traffic control problems).
easyJet management reserves all the company's rights under its airport
agreements and supplier contracts and will seek legal advice as to whether any
action can be taken to recover damages.
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