Contract Win

Eckoh Technologies PLC
28 November 2005



For Immediate Release                                           28 November 2005

                               Eckoh Technologies


"MAGISTRATES COURTS TO INCREASE FINE PAYMENT REVENUES AND REDUCE COSTS WITH
AUTOMATED PAYMENT COLLECTION SERVICE"

   •Transformational cost savings expected from automated fine payment
    service
   •Projected 35% increase in receipt of fine payments (based on West
    Yorkshire results)
   •Plans to roll out service to entire North East region by early 2006

The North East Region of Her Majesty's Court Service (HMCS) has signed up to a
24-hour self-service, telephone based solution, that will significantly increase
the volume of fine payment collections as well as achieve transformational cost
savings by giving customers the option to pay their court fines and fixed
penalties through an automated payment service.

The advanced self-service technology, developed by Eckoh in association with BT,
was introduced to the West Yorkshire HMCS some 18 months ago, where it has
already yielded transformational cost savings; the 24/7 self-service payment
solution is expected to achieve similar results for the outstanding 6 HMCS areas
of the North East region.

As well as freeing up contact centre agents to focus on more proactive payment
enforcement, the new service is expected to stimulate a higher volume of inbound
calls from customers seeking to pay their fines outside of office hours.

Information provided by West Yorkshire, shows that some 15% of citizens prefer
to pay their court fines outside normal hours of business. Recent statistics
provided by West Yorkshire HMCS, shows a transformational 36% increase in fine
payments, quarter on quarter, since their payment application was rolled out in
June 2003.

The innovative self-service technology will be run off BT/Eckoh's state-of-the
art call processing platform, which is capable of handling over 650,000 calls an
hour. This ensures that callers can always be confident of connecting straight
through to the service without the prospect of call queuing or encountering busy
/engaged tones.

Paul Skelton (North East Regional Performance Manager) comments:
"The self service solution delivered by Eckoh and BT will be particularly
helpful for customers who want to pay their fines quickly and discreetly and who
are simply not able to make payments during normal business hours. We look
forward to working with Eckoh and BT to match the significant cost savings and
tremendous operational achievement being enjoyed by HMCS - West Yorkshire."

Jim Hennigan (Managing Director - Eckoh Technologies) said:
"West Yorkshire is clear testament to the tremendous cost savings and revenue
enhancements that can be achieved by automating a high volume of routine call
types. We're delighted to have the opportunity to work with the remaining North
East HMCS areas on what's sure to be another highly significant case study for
the self-service industry."
                                     -ends-
For further information & access to interviews please contact:

Eckoh Technologies plc              Tel: [phone]
Martin Turner, Chief Executive Officer
Nik Philpot, Chief Operating Officer
Buchanan Communications             Tel: [phone]
Mark Edwards/Jeremy Garcia
Annie Garthwaite Communications     Tel: [phone]
                                    Mobile: [phone]

Notes to Editors

About Eckoh Technologies:
Eckoh Technologies plc designs, builds, hosts and manages Speech Solutions for
large corporations and organisations using ASR (Advanced Speech Recognition) and
IVR (Interactive Voice Response) technologies. It is a leading UK service
provider and infrastructure owner/operator, and intends to exploit the
anticipated growth in demand for Speech Solutions across Europe.

Eckoh has a speech alliance with BT to provide hosted speech recognition
solutions to their corporate client base. BT and Eckoh have previously announced
significant contracts with UGC Cinemas, Barclays Stockbrokers, TD Waterhouse,
National Rail Enquiries and now have live services with over 18 clients
including Lloyds TSB, Three Valleys Water, Abbey at Work, Communisis, iBuy and
BSkyB.

In addition to those above, Eckoh has direct contracts to supply hosted Speech
Solutions to clients including Vue Cinemas, William Hill, 02, Virgin Mobile,
Ideal Shopping Direct, Tote and The London Stock Exchange.

Eckoh has a call processing platform of 10,000 lines (capable of handling over
650,000 calls an hour) of which over 8,000 lines incorporate speech recognition
technology making it the largest speech enabled call processing platform in
Europe.

Eckoh also operates the following businesses:

   •IVR - Eckoh is one of the largest providers of managed IVR and SMS
    services in the UK to media clients including ITV, BBC, Trinity Mirror,
    Channel 4, Endemol, IPC and EMAP.


   •Network Services - under the "Symphony" and "Anglia" brands, Eckoh
    supplies fixed line and mobile telephony services, broadband and data
    services to SMEs in the UK and Ireland. Following the acquisition of Anglia
    Telecom Centres Limited in April 2005, Network Services now has an SME
    customer base of over 15,000.

In the year to 31 March 2005 Eckoh Technologies plc generated a turnover of
£79.7 million and had a cash balance of £13.3m. Further information can be found
at www.eckoh.com.





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