For Immediate Release 27th March 2014
Eckoh PLC
("Eckoh")
Eckoh secures three new Payment Contracts
"Strong contract momentum continues in 2014"
Eckoh plc (AIM: ECK), the UK's leading provider of multi-channel customer service and secure payment solutions, today announces three new contract wins for Eckoh's secure payment solutions.
These three contracts, to supply of a range of Eckoh's secure payment products will allow the organisations to take payments in accordance with the Payment Card Industry Data Security Standards ('PCI DSS'). Eckoh has been a level 1 accredited PCI DSS service provider, the highest level achievable, since 2010. These new contracts continue to reinforce Eckoh's market leading position in providing payment solutions in combination with broader customer service applications.
The first contract, for three years, is with a FTSE100 logistics and parcel delivery Company who is deploying the Eckoh payments solution across their UK network of 14 contact centres. This will allow their agents to take payments securely over the phone, it is anticipated that over 1m card transactions a year will be handled through the solution.
The second contract, which is for up to five years, is with a FTSE100 retail company. This is a framework agreement covering the provision of secure payment services to initially one Company within the retail Group, however the contract offers the ability for other companies within the Group to be added over the course of the agreement. Initially around 500,000 card transactions a year are expected to be processed by Eckoh's solution.
The final contract, for three years, is with a FTSE250 national supplier to the building industry. The Eckoh product will allow them to extend the hours that they are able to take payments to 24 hours a day, allowing their customers to settle their accounts at a time that is most convenient to them.
All three contracts will go live during the first half of the new financial year and highlight the strong appeal Eckoh's products have with leading blue chip Companies.
Nik Philpot, CEO of Eckoh, commented:
"To be able to announce another three significant contract wins with such respected and large companies all within the space of two months, illustrates the acceleration in sales and the strong momentum in the payments sector that we have been signalling over the last twelve months.
As we move into the new financial year our sales pipeline remains at an excellent level and we are also seeing a significant upturn in interest from overseas, particularly the US where we are already looking to expand our initial Veritape product offering."
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For more information, please contact:
Eckoh plc
Nik Philpot, Chief Executive Officer
Adam Moloney, Group Finance Director
www.eckoh.com Tel: 01442 458 300
Buchanan
Jeremy Garcia, Gabriella Clinkard Tel: 020 7466 5000
N+1 Singer
Shaun Dobson, Matthew Thomas Tel: 020 7496 3000
About Eckoh plc
Eckoh plc (AIM: ECK) is the UK's leading provider of multi-channel customer service and secure payment solutions. We are a PCI DSS Level One accredited Service Provider, currently processing over £300 million in card payments annually.
Eckoh's solutions enable payments, transactions and enquiries to be processed without the caller needing to talk to a contact centre agent. This significantly reduces our clients' costs, whilst freeing up their agents to deal with more complex enquiries. Eckoh is the largest provider of such hosted services in the UK.
Our secure and resilient infrastructure has the scalability to handle up to 8,000 calls simultaneously, which means that calls will always be answered no matter how unpredictable the circumstances.
For more information, visit: www.eckoh.com