For Immediate Release 30 May 2012
Eckoh plc
("Eckoh" or "the Company")
Eckoh signs Reseller Agreement with Global Payment Service Provider
Eckoh plc (AIM: ECK), the UK's leading provider of speech recognition and associated payment solutions, is pleased to announce a new reseller agreement with a global payment service provider.
Eckoh will provide the company with its PCI DSS compliant telephone payment products EckohPAY and EckohPROTECT both in the UK and overseas.
EckohPAY enables customers to make card payments over the phone conveniently and securely 24 hours a day and increases the efficiency of contact centre agents by freeing them up to service other calls. With EckohPROTECT the contact centre agent remains in contact with the caller throughout the payment process and the product carries out the authorisation in real-time providing the agent with visibility of the outcome. Because both products ensure that cardholder data does not enter the contact centre environment at any point during the process the operation is fully PCI DSS compliant and reduces PCI DSS audit scope for merchants.
Nik Philpot, Chief Executive Officer of Eckoh commented: "Eckoh has identified growing our strategic partnerships this financial year as a key goal and we are delighted to have put in place this agreement to resell our range of payment products. This organisation has extensive global reach and we believe the sales opportunity for Eckoh over the coming years is significant and we look forward to developing a long and productive relationship that delivers real value and benefits to our mutual clients."
Ends
Enquiries:
Eckoh plc
Nik Philpot, Chief Executive Officer
Adam Moloney, Group Finance Director
www.eckoh.com Tel: 01442 458 300
Buchanan
Jeremy Garcia, Nicola Cronk, Gabriella Clinkard Tel: 020 7466 5000
Singer Capital Markets
Shaun Dobson Tel: 020 3205 7500
Notes to Editors:
About Eckoh plc
Eckoh plc (AIM: ECK) is the UK's leading provider of speech recognition and associated payment solutions across voice, web and mobile channels. We are a PCI DSS Level One accredited Service Provider, currently processing over £250 million in card payments annually.
Eckoh's solutions enable payments, transactions and enquiries to be processed without the caller needing to talk to a contact centre agent. This significantly reduces our clients' costs, whilst freeing up their agents to deal with more complex enquiries. Eckoh is the largest provider of such hosted services in the UK.
Our secure and resilient infrastructure has the scalability to handle up to 8,000 calls simultaneously, which means that calls will always be answered no matter how unpredictable the circumstances.
For more information, visit: www.eckoh.com