Final Results

Eckoh Technologies PLC 29 May 2003 29 May 2003 Eckoh Technologies plc Full Year and Fourth Quarter Results Preliminary announcement "A year of considerable achievement" Highlights of the Year and Fourth Quarter (£'000s) Quarter Quarter Year ended Year ended ended ended 31 March 31 March 31 March 31 March 2003 2002 2003 2002 Turnover 13,845 13,244 55,085 54,920 Continuing operations 13,727 12,287 54,166 45,079 Discontinued operations 118 957 919 9,841 Gross profit 4,101 4,015 18,165 17,598 Operating (loss)/profit (101) (6,515) (7,472) (34,742) Profit/(loss) before tax 2 (6,189) (9,082) (33,460) Cash and short-term investments 11,985 14,100 11,985 14,100 Twelve months ended 31 March 2003 • Turnover from continuing operations up 20% to £54.2m (2002 - £45.1m) • Maiden profit before tax of £0.2m generated in second half of financial year (2002 - loss £14.7m) • Successful completion of restructuring, including new Board and management appointments • Exclusive 2-year alliance with BT to provide hosted Speech Solutions • New commercial contracts with William Hill, Granada, Centrica and Hasbro • Successful Mobile Wholesale digital satellite television strategy - five-fold increase in turnover • £12m of cash and short-term investments at year-end Fourth quarter ended 31 March 2003 • Continuing operations turnover of £13.7m - an increase of 12% from last year • Profit before tax of £2,000 (Q4 2002 - loss of £6.2m) • Launch of Phoneworld channel on Sky in February 2003 • Speech Solutions agreement to provide Wyevale Garden Centres with Store Locator Current Developments • Intention to move to AIM • Imminent completion of new speech-enabled call processing platform with BT • Speech Solutions contract to provide US utility services company TFCC with speech recognition hosting capability across the UK. • Announcement of intention to participate in the relaunch of L!VE TV channel on Sky • New strategic trading agreement with Energis • New distribution agreement with DeTeWe for Network Services • Difficult trading conditions for Mobile Wholesale since year end Martin Turner, Chief Executive Officer, commented today: "Following the completion of our restructuring programme, we have made significant improvements in both operational and financial performance and moved the Group into pre-tax profit for the first time in the second half of the financial year on full year turnover of £55m. We continued to invest heavily in our Speech Solutions activities, concluded a strategic alliance with BT and demonstrated that digital television can be a highly successful distribution medium for telephony products and services. Despite challenging market conditions, we have ambitious plans to take all of our divisions forward and in order to increase our flexibility to engage in acquisitions, joint ventures and partnerships, have decided to move Eckoh from the Official List to AIM. With £12m of cash at year-end, a debt free balance sheet and three profitable operations, Eckoh has created a strong platform for further progress this year." For further enquiries, please contact Eckoh Technologies plc Martin Turner, Chief Executive Officer Nik Philpot, Chief Operating Officer Brian McArthur Muscroft, Group Finance Director www.eckoh.com Tel: 01442 458 355 Buchanan Communications Jeremy Garcia/Fergus Mellon Tel: 020 7466 5000 Operating Review This year we have clearly demonstrated the financial success of our restructuring programme and have delivered substantial revenue growth from continuing operations. The key operations of the Group are now based at our head office in Hemel Hempstead which, as well as driving general efficiencies, has facilitated increased levels of cross-selling and better communication between the divisions. We retain three smaller satellite offices: a distribution and call centre supporting Mobile Wholesale in Milton Keynes; IVR transcription and sales activity in London; and Speech Solutions software development in Montpellier. The coming year is a critical period for Eckoh as we emerge from our restructuring, and look to build on the progress we have made over the past twelve months. All four divisions are well positioned to expand without significant increases in fixed cost, and we have yet to see financial benefit from the significant investment that we have made to date in Speech Solutions. Speech Solutions This year we have taken further steps forward in delivering on our strategy of becoming Europe's market leader in hosted Speech Solutions. The key milestone was undoubtedly the exclusive two-year alliance with BT to deliver hosted speech recognition and advanced IVR services to its corporate customer base, which commenced in January 2003. We have capitalised on our initial success by adding major new contracts with Centrica, William Hill, Hasbro, Wyevale Garden Centres and Phoneworld, and have now completed many of the key speech applications described in last year's annual report. The benefits of the hosting model and the pricing flexibility this delivers are becoming more significant, and we are encouraged by increasing demand from prospective customers. As well as using BT as an indirect sales channel for our current product portfolio, we are also contracted to supply them with speech application development services and to provide minimum levels of dedicated call processing capacity. These services are billed directly to BT by Eckoh. The imminent completion of the installation of 2,500 additional lines into BT's hosting facility will take our overall capacity to over 7,000 lines, with the capacity to process over 500,000 calls an hour. This will be an unparalleled facility in the UK speech market, and further enhances our technical and commercial proposition to future customers. Interactive Voice Response (IVR) Whilst we believe speech recognition is the natural evolution of traditional touch-tone services, established IVR technology continues to deliver an appropriate user experience for a wide variety of applications at a relatively modest cost. Eckoh's IVR division, which operates predominantly in the media sector, is beginning to see speech recognition enhance its data capture capabilities and generate new commercial opportunities in conjunction with more innovative TV programme formats. The enlarged call processing capacity brought about by the BT alliance also creates a significant competitive advantage, especially when handling high volume DRTV (direct response television) services. As a BT partner, we can combine our call handling platform with their existing capacity, to simultaneously terminate thousands more calls than our competitors. We are also continuing to position ourselves as a one-stop-shop for media owners as clients increasingly prefer their audience to be able to respond through a variety of channels - phone, SMS, web and television - and for these services to be managed by a single supplier. Finally, we are seeking alternative ways of controlling the distribution channels which we use to market IVR services directly to consumers. In particular, digital television, which we have already seen succeed as part of Mobile Wholesale's strategy, is becoming an increasingly important route to market for Eckoh, as it allows us to promote a wide portfolio of products and services in a low-cost and extremely flexible environment. Mobile Wholesale Our Mobile Wholesale division ("Phones Express"), which sells bespoke mobile phone packages to consumers, has seen dramatic growth this year after expanding its successful distribution model of targeting niche audiences via specialised print publications onto digital television. The collaboration with the Auctionworld channel (which broadcasts on Sky) demonstrated for the first time that mobile phones on contract could be sold successfully through television. This strategy was extended in February 2003 with the launch of Phoneworld, a 24-hour channel dedicated to the provision of mobile phones, accessories and related services, for whom Phones Express are the exclusive supplier. Speech Solutions also provided Phoneworld with an end-to-end transactional service which has enabled customer acquisition costs to be kept to a minimum. Phones Express see television as the best medium for presenting the increasingly complex array of products and services and is seeking to extend its TV strategy by broadening the range of channels for which it acts as supplier. The success of Phones Express has come despite a mobile industry in a state of transition, as the Mobile Network Operators move their business models away from customer acquisition and towards customer retention and increased revenue per user ("RPU"), particularly from data services. Management feels that Phones Express will benefit from these changes due to its flexible distribution model, product range, and customer profile. Network Services The Network Services division, trading as "Symphony", has seen a complete turnaround in financial performance following its restructuring, and is now generating significant levels of profit for the Group. The business reseller market continues to be competitive, but a focus on providing the highest quality products, combined with pro-active customer service, has maximised customer retention and kept churn levels to a minimum. The high volume of aggregated call traffic driven through our network suppliers ensures that our wholesale prices remain very competitive, and although gross margins have experienced some erosion, they remain strong by industry standards. Our customers continue to benefit from the introduction of new complementary products, as illustrated by the launch of Vodafone's "BlackBerry" GPRS e-mail device this year. In addition, the upgrade to our billing platform means we can now offer customers convenient online access to their billing information, as well as providing us with a more comprehensive range of management tools. In May 2003 we signed a strategic trading agreement with Energis to take ownership of a large number of their end-user customers, providing further evidence that Symphony continues to be a major player in the reseller market. This contract illustrates how we are able to take on incremental business with relatively little overhead expansion, and demonstrates the potential benefit to Symphony of further consolidation in the reseller market. Financial Review The Financial Results for the year reflect the continuing transition of the Group into a fully integrated business. Strong operating performances, tight cost control and a cash rich balance sheet have put the Group in a position to further grow the business as well as take advantage of strategic opportunities as they arise. Turnover and gross profit Group turnover for the year was £55.1m, up by £0.2m from the previous year. After excluding discontinued Hardware Services operations, turnover from continuing operations was up 20.2% to £54.2m (2002 - £45.1m). The Group generated a gross profit of £18.2m, representing a 33.0% gross margin (2002 - 32.4%). The Speech Solutions division generated £2.0m of turnover during the year, up 75.3% from the previous year. Turnover is a combination of set-up charges, monthly maintenance fees and, in most cases, a share of end-user call revenues. Gross profit more than doubled to £0.9m from last year, assisted by an improvement in gross margin to 45.9% (2002 - 38.2%). IVR turnover, which is generated when users access the Company's call-processing platform using a fixed line or mobile telephone, totalled £20.6m for the year (2002 - £23.8m). The decrease in revenue, and reduction in gross margin from 32.6% to 25.9%, reflects the increased competition for the provision of IVR services to third parties as well as increased media spend required to offset competition from low-premium operators in the own-brand market. During the year the IVR division generated 44.6 million minutes (defined as the number of minutes recorded by Eckoh and its carriers in respect of calls to Eckoh's voice services) of voice traffic (2002 - 56.7 million) from its own-brand IVR products. Mobile Wholesale turnover represents connection commissions, the sale of handsets and accessories directly to consumers and a share of ongoing consumer call revenue. During the year Mobile Wholesale expanded its distribution model to include digital satellite television on Sky, resulting in a five-fold increase in turnover to £11.8m. There is significant uncertainty at present in the mobile market, although the Mobile Wholesale model allows for fluctuations in turnover to be partially offset by reduced commission payments to channel providers. Nevertheless the profitability of this area of the business is expected to be depressed in the short term. Gross profit, which is after handset and accessory costs, increased to £5.7m for the year (2002 - £0.7m), at a gross margin of 47.8% (2002 - 36.7%). During the year £1.9m of commission expenditure was incurred (2002 - nil), and is treated as a selling and distribution cost within administrative expenses. Network Services turnover includes revenue generated by the Company's wholly-owned subsidiary Symphony Telecom and six 50%-owned joint ventures which are fully consolidated in the Company's financial statements in accordance with UK GAAP. Excluding discontinued Hardware Services, Network Services turnover was up 9.5% at £19.7m (2002 - £18.0m). Despite increasing competition among resellers, gross margin improved to 29.8% (2002 - 28.6%). Network Services customers (defined as the number of business customers at the month end who have been billed for that month) increased by 6.5% during the year, from 6,035 in March 2002 to 6,426 at the year end. Administrative expenses Administrative expenses (excluding intangible asset amortisation and impairment and exceptional items) decreased by 37.6% to £18.3m for the year (2002 - £29.4m). This is as a result of discontinuing Internet and Hardware Services operations, the integration of continuing businesses and a strong focus on operational efficiency and cost control. Included in administrative expenses are selling and distribution costs, which this year for the first time include commissions paid to digital television channel partners in relation to the Mobile Wholesale business. Excluding these commissions, administrative expenses (excluding intangible asset amortisation and impairment and exceptional items) were equivalent to 30% of turnover for the year, a substantial reduction from 53% for the previous year. Intangible asset amortisation totalled £1.6m for the year (2002 - £7.8m). Following an impairment review of acquisitions made during previous financial years, and taking into consideration the fundamental changes that have taken place within those businesses over the past eighteen months, it is considered appropriate to write down the remaining intangible asset balances to zero. Impairment write-downs totalling £5.7m (2002 - £8.6m) have therefore been expensed. Provision against fixed asset investment The Group continues to hold a 40% trade investment in Rivals Digital Media Limited to which it sold its internet content operation during 2001. The Directors consider the carrying value of the investment to be nil due to uncertainty over its realisability, and a provision of £2.0m has therefore been charged to the profit and loss account. Discontinued operations During the first quarter of this year the exit from Hardware Services in the UK was completed. This included the disposal of various customer bases to three former employees and a third party. In return for these assets the purchasers have entered into exclusive distribution agreements with Symphony to sell network services to the acquired customer bases. These agreements contain an element of contingent consideration, however due to the uncertainty regarding the future performance of these businesses this has not been recognised as an asset. Residual turnover of £0.4m and an operating loss of £0.1m for the year relates to UK Hardware Services. In March 2003 the decision was made to close down our loss-making Hardware Services operation in Ireland. During the year this operation generated £0.5m (2002 - £0.4m) of turnover and an operating loss of £0.4m (2002 - £0.4m) Operating Loss and Net Loss Despite an ongoing investment in Speech Solutions in the form of research and development as well as capital expenditure, continuing operations generated an operating profit (before intangible asset amortisation and impairment and exceptional items) of £0.3m for the year (2002 - loss of £2.6m). The operating loss from continuing operations was £7.0m (2002 - £11.7m). The operating loss for the year reduced to £7.5m (2002 - £34.7m) as the Group completed its restructuring, which included the disposal or closure of loss-making operations. Following the write off of most of the goodwill on acquisitions, amortisation charges will be significantly reduced in future. Minority interests represent the interests of Eckoh's joint venture partners in the profit or loss of each joint venture company during the relevant accounting period. Minority interests are computed with reference to shares owned by the joint venture partners. The Company owns at least 50% of the voting shares in each joint venture company, and they are fully consolidated on the basis of the actual exercise of dominant influence. As at 31 March 2003, there were 6 active joint ventures (2002 - 6). Eckoh has incurred a cumulative net loss since inception. Due to the uncertainty surrounding the future benefits of the net tax losses carried forward, the Company has not recognised a deferred tax asset. The Group recorded a loss of £9.1m (2002 - £33.6m), or 4.4p per share, for the year ended 31 March 2003 (2002 - 16.5p). Excluding the effect of intangible asset amortisation and impairment, exceptional items and the provision against the Rivals investment, the profit for the year was £0.2m compared to a £10.6m loss for the previous year. Eckoh has never paid or declared a dividend. Fourth quarter results During the fourth quarter, continuing operations generated turnover of £13.7m (Q4 2002 - £12.3m), a 29.8% gross margin (Q4 2002 - 31.1%) and £0.1m of operating profit (Q4 2002 - loss £3.5m). The operating loss for the quarter was £0.1m, significantly lower than last year (Q4 2002 - £6.5m). The increase in the Group's fourth quarter turnover was generated by Mobile Wholesale, which increased turnover to £2.7m (Q4 2002 - £0.7m). Turnover from Network Services (£4.7m) and Speech Solutions (£0.5m) were on a par with the same quarter last year. IVR turnover of £5.7m for the fourth quarter was 8.6% lower than the previous year (Q4 2002 - £6.2m) and gross margin was significantly down on last year at 22% (Q4 2002 - 33%). This reflects a proportional increase in lower margin client business. Balance sheet Equity shareholders' funds decreased from £20.7m last year to £11.6m at the year-end. Of this reduction £9.3m relates to goodwill amortisation and impairment charges and the provision against the Rivals trade investment. Excluding these charges, underlying equity shareholders' funds increased for the first time since flotation by £0.2m. Net current assets of £9.9m at 31 March 2003 were £1.7m lower than last year, as a result of a reduction in cash and short-term investments of £2.1m as noted below. As a result of the goodwill impairment write-offs during the year, and in accordance with the Group's accounting policy, the remaining balance of the merger reserve was released to the profit and loss reserve. Cash Flow Statement During the year ended 31 March 2003, the Group's cash and short term investment balances reduced by £2.1m due to the payment of restructuring costs. Capital expenditure and financial investment during the year totalled £1.3m (2002 - £1.8m), which included expenditure relating to the building of a speech-enabled call-processing platform and related infrastructure at BT's hosting centre in St Albans. This cash outflow was funded by cash generated from operating activities (excluding restructure related payments). Net deferred and contingent cash consideration of £0.1m (2002 - £1.4m) was paid during the year in respect of acquisitions made during prior years. This included a final cash payment of £0.5m in respect of the acquisition of Teletalk and a refund of £0.5m in respect of a previous Hardware Services acquisition. Corporate Developments As a small company, in order to maximise the ability and flexibility to pursue strategic opportunities such as partnerships, joint ventures and acquisitions, the Directors intend to seek approval from the United Kingdom Listing Authority ("UKLA") to transfer Eckoh from the Official List to the Alternative Investment Market ("AIM"). The Directors believe that AIM is more suited to a company of Eckoh's size and ambitions and that it will provide the Company with access to an expanded and more appropriate pool of investors and shareholders. Eckoh will also be able to further reduce its corporate costs. Outlook Today we have announced a partnership with L!VE TV Library Sales to participate in the re-launch of L!VE TV on Sky Digital in the Summer. L!VE TV is perceived as both an opportunity to drive revenue growth for Eckoh, as well as create new innovative products that can be distributed to other clients. We also plan to launch our own SMS service capability within the next three months. We are seeking to increase our share of termination payments from Originating Network Operators to boost gross margins, which may involve direct interconnection with BT or a contractual arrangement with a suitable third party. Since the end of the financial year the mobile industry has entered a period of volatility and uncertainty as the Mobile Network Operators react to recent regulatory intervention by the Competition Commission. This is expected to result in significantly lower revenues and profitability from Eckoh's Mobile Wholesale operation in the first half of the new financial year. Nevertheless, our other businesses continue to trade in line with expectations despite challenging market conditions, and with £12.0m of cash at year end and a debt-free balance sheet, we have created a platform for further growth and progress in the coming year. Consolidated profit and loss account for the quarter and year ended 31 March 2003 Quarter Quarter Year ended Year ended ended ended 31 March 31 March 31 March 31 March 2003 2002 2003 2002 unaudited unaudited unaudited audited Note £'000 £'000 £'000 £'000 Turnover 13,845 13,244 55,085 54,920 Continuing operations 13,727 12,287 54,166 45,079 Discontinued operations 118 957 919 9,841 Cost of sales (9,744) (9,229) (36,920) (37,322) Gross profit 4,101 4,015 18,165 17,598 Administrative expenses before intangible (4,177) (6,159) (18,324) (29,355) asset amortisation and impairment and exceptional items Amortisation of intangible assets (25) (779) (1,657) (7,847) Impairment of intangible assets - (438) (5,656) (8,643) Exceptional items - (3,154) - (6,495) Total administrative expenses (4,202) (10,530) (25,637) (52,340) Operating profit/(loss) before intangible (76) (2,144) (159) (11,757) asset amortisation and impairment and exceptional items Continuing operations 99 (895) 312 (2,602) Discontinued operations (175) (1,249) (471) (9,155) Operating profit/(loss) (101) (6,515) (7,472) (34,742) Continuing operations 74 (3,525) (7,001) (11,718) Discontinued operations (175) (2,990) (471) (23,024) Provision against trade investment - - (2,000) - Profit on disposal of internet operations - 187 - 490 Net interest receivable 103 139 390 792 Profit/(loss) on ordinary activities 2 (6,189) (9,082) ( (33,460) before taxation Taxation - 54 (20) 60 Profit/(loss) on ordinary activities after 2 (6,135) (9,102) (33,400) taxation Minority interests 149 (31) 19 (163) Profit/(loss) for the period 151 (6,166) (9,083) (33,563) Earnings/(loss) per ordinary share 2 Basic and diluted earnings/(loss) per 0.1p (3.0p) (4.4p) (16.5p) share Basic and diluted earnings/(loss) per 0.1p (0.9p) 0.1p (5.2p) share before intangible asset amortisation and impairment and exceptional items Statement of total recognised gains and losses for the quarter and year ended 31 March 2003 Quarter ended Quarter Year ended Year ended ended 31 March 31 March 31 March 31 March 2003 2002 2003 2002 unaudited unaudited unaudited audited £'000 £'000 £'000 £'000 Profit/(loss) for the period 151 (6,166) (9,083) (33,563) Exchange adjustments offset in reserves 75 35 75 74 Total recognised gains/(losses) for the period 226 (6,131) (9,008) (33,489) Consolidated balance sheet as at 31 March 2003 31 March 2003 31 March 2002 unaudited audited Note £'000 £'000 Fixed assets Intangible fixed assets 100 7,376 Tangible fixed assets 1,980 2,316 Investment - 2,000 2,080 11,692 Current assets Stock 687 501 Debtors 6,526 9,554 Investments - short term deposits 9,510 10,500 Cash at bank and in hand 2,475 3,600 19,198 24,155 Creditors: amounts falling due within one year (9,333) (12,613) Net current assets 9,865 11,542 Total assets less current liabilities 11,945 23,234 Creditors: amounts falling due after more than one year (4) (57) Provisions for liabilities and charges (342) (2,472) Net assets 11,599 20,705 Capital and reserves 3 Called up share capital 519 515 Shares to be issued 38 253 Share premium account 72,461 72,429 Merger reserve - 2,973 Profit and loss account (61,429) (55,494) Total equity shareholders' funds 4 11,589 20,676 Minority interests 10 29 Capital employed 11,599 20,705 Consolidated cash flow statement for the quarter and year ended 31 March 2003 Quarter Quarter Year Year ended ended ended ended 31 March 31 March 31 March 31 March 2003 2002 2003 2002 unaudited unaudited unaudited audited £'000 £'000 £'000 £'000 Note Net cash inflow/(outflow) from operating 5 89 (120) (1,109) (9,203) activities Return on investments and servicing of finance Net interest 140 189 411 916 Taxation 121 (217) 121 (217) Capital expenditure and financial investment Purchase of tangible fixed assets (450) (538) (1,350) (1,160) Proceeds from sale of tangible fixed assets 10 54 10 54 Purchase of trade investment - - - (670) (440) (484) (1,340) (1,776) Acquisitions and disposals Consideration paid in respect of prior period (37) (248) (637) (1,120) acquisitions Refund of consideration paid in respect of prior - 500 - year acquisitions Net cash disposed of with subsidiary - (71) - (71) undertakings Costs relating to the disposal of internet - (212) - (212) operations (37) (531) (137) (1,403) Cash outflow before use of liquid resources and (127) (1,163) (2,054) (11,683) financing Management of liquid resources (Increase)/decrease in short-term investments (1,010) 2,088 990 13,750 Financing Issue of shares - 6 5 6 Share issue costs (7) - (7) - Capital element of finance lease payments (4) (85) (59) (175) (11) (79) (61) (169) (Decrease)/increase in cash in the period (1,148) 846 (1,125) 1,898 Notes to the fourth quarter and full year results 1. Basis of preparation The financial statements for the quarter and year ended 31 March 2003 have been prepared using accounting policies consistent with those set out in the Company's consolidated 2002 statutory accounts. These statements do not constitute statutory accounts within the meaning of section 240 of the Companies Act 1985 and are unaudited. Financial information for the quarter and year ended 31 March 2003 has been extracted from the accounting records of the Group. The balances and results as at 31 March 2002 have been extracted from the statutory accounts, which have been filed with the Registrar of Companies. The auditors' report on those accounts was unqualified and did not contain any statement under section 237 of the Companies Act 1985. The results for the quarter and the preliminary results for the year ended 31 March 2003 were approved by the Board on 28 May 2003 and will be posted on the Company's web site, www.eckoh.com, on 29 May 2003. 2. Earnings/(loss) per ordinary share of 0.25p each Quarter Quarter Year Year ended ended ended ended 31 March 31 March 31 March 31 March 2003 2002 2003 2002 £'000 £'000 £'000 £'000 Profit/(loss) for the period before the 176 (1,795) 230 (10,578) following: Intangible asset amortisation and impairment (25) (1,217) (7,313) (16,490) Exceptional items - (3,154) - (6,495) Provision against fixed asset investment - - (2,000) - Profit/(loss) for the period 151 (6,166) (9,083) (33,563) Weighted average number of shares in the period: Basic and diluted 207,562,394 205,313,052 207,188,362 203,041,315 Basic and diluted earnings/(loss) per share 0.1p (0.9p) 0.1p (5.2p) before the following: Intangible asset amortisation and impairment - (0.6p) (3.5p) (8.1p) Exceptional items - (1.5p) - (3.2p) Provision against fixed asset investment - - (1.0p) - Basic and diluted earnings/(loss) per share 0.1p (3.0p) (4.4p) (16.5p) The dilutive effect of share options in issue and shares to be issued is not material enough to impact on the disclosed earnings per share for the current quarter. In addition no dilution of losses per share will arise due to losses in the period. 3. Share capital and reserves Ordinary Shares Share Merger Profit share to be premium reserve and loss capital issued account account £'000 £'000 £'000 £'000 £'000 At 1 April 2002 515 253 72,429 2,973 (55,494) Loss for the year - - - - (9,083) Exchange adjustments offset in reserves - - - - 75 Shares issued in respect of share options 2 - 3 - - exercised Contingent share consideration for acquisitions 2 (138) 36 100 - in prior years Movement in fair value of contingent share - (77) - - - consideration for acquisitions in prior years Share issue costs charged to share premium - - (7) - - account Realisation of merger reserve - - - (3,073) 3,073 At 31 March 2003 519 38 72,461 - (61,429) Shares to be issued represent the contingent consideration of up to 333,333 shares payable, based on revenue targets, in respect of an acquisition during a prior year. 4. Reconciliation of movement in equity shareholders' funds Quarter Quarter Year Year ended ended ended ended 31 March 31 March 31 March 31 March 2003 2002 2003 2002 £'000 £'000 £'000 £'000 Opening shareholders' funds 11,370 27,117 20,676 54,362 Loss for the period 151 (6,166) (9,083) (33,563) Net movement in contingent share consideration 2 (316) (77) (203) Employee share options exercised - 6 5 6 Share issue costs charged to share premium account (9) - (7) - Exchange adjustments offset in reserves 75 35 75 74 Closing equity shareholders' funds 11,589 20,676 11,589 20,676 5. Net cash inflow/(outflow) from operating activities Quarter Quarter Year Year ended ended ended ended 31 March 31 March 31 March 31 March 2003 2002 2003 2002 £'000 £'000 £'000 £'000 Operating loss (101) (6,515) (7,472) (34,742) Depreciation and impairment of tangible fixed assets 390 608 1,327 1,769 Amortisation and impairment of intangible fixed assets 25 1,217 7,313 16,490 (Increase)/decrease in stock (12) 173 (186) 677 (Inccrease)/decrease in debtors (84) 796 2,866 4,591 (Decrease)/increase in creditors/provisions (124) 3,497 (4,952) 1,835 Loss on disposal of tangible fixed assets (5) 104 (5) 177 89 (120) (1,109) (9,203) This information is provided by RNS The company news service from the London Stock Exchange SDSELI

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