FAIRFX win at British Travel Awards

RNS Number : 0497H

FAIRFX Group PLC

26 November 2015

 

FAIRFX wins British Travel Awards' Best Foreign Exchange / Travel Money Retailer 2015

Leading travel money and currency card provider, FAIRFX has picked up the award for Best Travel Money Retailer at the British Travel Awards 2015, knocking the Post Office off its perch.

The announcement was made on 25 November at a glamorous Gala Awards ceremony, held in London and attended by close to a thousand travel industry people.

These highly acclaimed awards are selected through a public voting system and verified by Deloitte, with more than a quarter of a million people voting this year to determine the winners.

FAIRFX's win caused quite an upset as the Post Office has won this category for the past 7 years, however the public has spoken: deciding FAIRFX is now the UK's best travel money and currency card provider.

This is not the first time FAIRFX has challenged the Post Office. This summer, FAIRFX carried out an investigation into the way the Post Office treats its customers and revealed they were being cheated out of holiday spending money simply because of where they lived. The Post Office Mystery Shop which took place all over the UK revealed customers were losing out on £35 for every £500 of euros bought, a practice which was not transparent and left Post Office customers short changed.

Commenting on the win, FAIRFX CEO, Ian Strafford-Taylor said: "We're extremely proud of this award as we know our travel money products deliver greater value to British holidaymakers and now the public has confirmed this too."

He added: "When FAIRFX launched we set out to challenge and disrupt the travel money sector and the fact these awards were based on public votes is incredible recognition of the hard work we do to provide customers with highly competitive rates and convenient travel money products. We see this as the ultimate testament of customer satisfaction and are delighted with this overwhelming praise and support and to receive this accolade."

British Travel Awards' chief executive Lorraine Barnes Burton said: "Holidaymakers regard the British Travel Awards winner's logo as the benchmark for excellence when it comes to finding out who are the best travel companies and FAIRFX is to be congratulated on their achievement."

FAIRFX is a leading provider of prepaid currency cards, travel money and international money transfers to personal as well as business customers.

ENDS

About FAIRFX

FAIRFX is a leading prepaid currency card, travel money and international payment services provider, offering services to customers in the UK since 2007. Its customer offering includes Prepaid Currency Cards, Travel Cash and International Money Transfers to both personal and business customers. FAIRFX was named as one of 1000 Companies to Inspire Britain by London Stock Exchange in 2013 and registered on the AIM market of the London Stock Exchange in August, 2014.

www.fairfx.com

Media Contacts:

Laura Windeatt - 07740 343010 - [e-mail] 

Sharon Flaherty - 07951 327 364 - [e-mail]  

About the British Travel Awards

The British Travel Awards is the largest awards programme in the UK created to reward the best companies in travel.  The British Travel Awards are easily the most recognisable of all travel industry accolades amongst consumer and industry professionals alike with categories spanning all types of holiday experience - transport, destination, cruise, customer service, holiday extras, and accommodation. The British Travel Awards symbol is the benchmark for excellence when it comes to finding out who really is the best in the business.  The 2015 BTAs took place in London on 25 November. The British Travel Awards are funded by the registration fees and patronage of sponsors who have identified the ROI from increased brand visibility and sales opportunities as the consumer and trade audience grows exponentially year-on-year

www.britishtravelawards.com 

 

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