Joint Venture
FORD MOTOR CO.
20 September 1999
Microsoft to Form New CarPoint Joint Venture;
Ford Motor Co. First to Invest in Online Automotive Marketplace
New Venture to Create Online Build-to-Order Car-Buying Service for Consumers;
Build-to-Order System to Be Open to All Manufacturers
SAN FRANCISCO - Sept. 20,1999 - Microsoft Corp. President Steve Ballmer and
Ford Motor Co. President and CEO Jac Nasser announced today that Ford Motor Co.
is the first partner in a proposed new MSN(TM) CarPoint(TM) joint venture to
create a simpler, better way for consumers to design and order the car they
want, when they want it. Ballmer and Nasser said the new venture will transform
the way consumers buy cars on the Internet.
At a press conference in San Francisco today, Ford and Microsoft also announced
that they are developing the first online Build-to-Order system to link consumer
order configurations directly with automotive manufacturers' supply and delivery
systems. This will allow consumers to order any model of car to their exact
specifications on CarPoint, Ford.com and other automotive destination sites,
receive immediate feedback on availability, and schedule delivery and service at
their local dealership.
'Microsoft and Ford share a vision that buying the exact car you want can be
simple, fun and efficient,' Ballmer said. 'CarPoint is going to change the way
cars are bought and sold with technology that brings together manufacturers and
dealers to deliver the services and cars consumers want.'
'The consumer is driving a revolution in automotive retailing, and Ford intends
to be at the forefront of that revolution,' Nasser said. 'We share Microsoft's
consumer focus and believe that this joint venture will lead to enhanced
car-buying and customer experience, helping to build a more positive
relationship between consumers and dealers.'
The new CarPoint entity will bring together Microsoft, Ford and other key
leaders in the automotive industry in a joint venture. Microsoft will hold the
majority stake. The joint venture aims to provide opportunities to manufacturers
and dealers in the automotive industry by offering consumers an open online
marketplace where they can find the exact car they want. Lindsay Sparks, general
manager of CarPoint for the past three years, will serve as CEO of the new
CarPoint entity.
CarPoint has a history of successful business relation-ships. For example,
through its relationship with The Reynolds and Reynolds Co. (NYSE: REY),
CarPoint has built a successful channel with more than 3,500 dealers that
participate in the CarPoint New Car Buying Service and the Used Car Marketplace.
Reynolds and Reynolds will continue to work with CarPoint to deliver on the
vision of providing consumers with a better car-buying experience.
With the planned creation of the online Build-to-Order system, manufacturers
will also be able to build strong relationships with consumers by offering
greater access to pre- or custombuilt cars, which will then be fulfilled through
a dealership.
Providing Consumers with Build-to-Order Cars
The new venture builds on the reputation CarPoint has for providing consumers
with comprehensive, impartial information on all makes and models. The planned
Build-to-Order system will combine existing CarPoint car-buying, shopping and
ownership tools with a service that allows consumers to configure and order the
car they really want. Once a consumer has decided which car is right for him or
her, CarPoint technology will locate an existing car, whether it is on a
dealer's lot or on a transporter headed across country, or will place an order
for a new custom car to be built at the factory and delivered through the
consumer's local dealership.
The Build-to-Order System will provide consumers with access to real-time
information throughout the buying process, including vehicle availability,
anticipated delivery schedules and notification of delivery plans. The
technology will also enable manufacturers and dealers to get instant,
simultaneous online views of the status of the order until the car makes it into
the hands of consumers.
Key Technologies in New Online Automotive Marketplace
With Ford, the new CarPoint plans to feature the automotive industry's first
online Build-to-Order system that links Internet car-ordering services to the
back-end systems of an automotive manufacturer. This will allow companies such
as Ford to better manage the order-fulfillment process, streamlining production
and inventory management through the supply chain.
The underlying technology for integrating CarPoint systems with manufacturer and
dealer systems to provide Build-to-Order capabilities will include the
Microsoft Windows 2000 operating system, Microsoft SQL Server(TM) 7.0 and the
BizTalk:(TM) Server for XML-based business-to-business e-commerce. Microsoft
and its associates involved in this leading automotive marketplace also plan to
utilize the BizTalk Framework and the BizTalk.Org open library to manage
definitions for Extensible Markup Language (XML) business documents that will
accelerate the standardization of electronic ordering for the automotive
industry.
Another example of CarPoint technology is DealerPoint, an online
lead-management system designed to help dealers manage and quickly respond to
Internet prospects, reduce dealership lot time, and monitor online sales
performance. DealerPoint technology will be licensed to Ford Motor Co.
dealerships.
Ford and Microsoft Relationship
Ford has been an important Microsoft customer for more than 10 years and has
rolled out the Windows operating system and Microsoft Office family of products
on desktops companywide. Ford is part of the Microsoft Office Advisory Council
and has also participated in the Rapid Deployment Program for Office 2000.
As part of its drive to become the world's leading consumer company providing
automotive products and services, Ford Motor Co. announced on Sept. 15 a new
global enterprise that will be responsible for all direct consumer interfaces
and work closely with Ford's body of dealerships. The consumer-connect
enterprise will expand Ford's relationship with Microsoft and other technology
companies and utilize its specialist skills to make Ford the leading consumer
company providing automotive products and services through its online and other
channels.
About CarPoint
CarPoint is a comprehensive consumer-oriented automotive Web site offering users
complete car-buying and car-care information on all makes and models. Launched
on the Internet in July 1996, CarPoint gives users fast, convenient access to
detailed specifications and pricing information, reviews and advice from leading
automotive writers, interactive decision-management tools, a new- and used-car
buying service, and personalized maintenance and recall information. According
to Media Metrix, CarPoint has been the No. 1 car-buying Web site for eight out
of the past nine months.
About Ford Motor Co.
Ford Motor Co. is the world's largest producer of trucks and the
second-largest producer of cars and trucks combined, marketing and
selling approximately 7 million vehicles globally through its seven
brands last year. Ford Motor Co. employs approximately 345,000 people in
plants, offices and laboratories to serve consumers in more than 200
countries and territories. Ford Motor Co. is also one of the largest
providers of financial services worldwide through Ford Credit and
related businesses. Ford Motor Co. provides consumers and commercial
financial services through 2,400 branches in 33 countries.
About Microsoft
Founded in 1975, Microsoft (Nasdaq,'MSFT') is the worldwide leader
in software for personal computers. The company offers a wide range of
products and services for business and personal use, each designed with
the mission of making it easier and more enjoyable for people to take
advantage of the full power of personal computing every day.