AGM Statement

Telme.Com PLC 17 August 2000 TelMe.com plc AGM Statement Compared to the first quarter of last year: * Gross sales and turnover were both up by more than 35% and gross margins increased as a result of initiatives to improve performance. * Operating expenses increased, but the majority of this, about £0.4 million, was exceptional marketing expenditure, which was the final phase of the launch campaign for the Group's electronic travel service 'TelMe Global Traveller'. * The result was that Group performance overall improved despite the exceptional marketing spend. This trend is expected to continue in future months. This continuing progress has been achieved as a result of strong improvement across all our divisions. The Customer Information and Database Management Division, which operates in the Customer Relationship Management market, accounts for the bulk of the Group's turnover at around 60% and is the main core of our business. * Turnover increased by a further 38% compared to the same quarter last year, driven forward strongly by new long term contracts for added value outsourced services with customers including Powergen and Eastern Group. Our confidence in this sector is high, as we believe it offers exceptional growth opportunities. Our Corporate Travel division, which was loss making last year, has recovered strongly and is now contributing positively to Group performance. * During the first quarter, turnover grew by 30% compared to last year and the continued emphasis on strong operational controls, together with the growth in the volume of business booked online, had a positive effect on efficiency and profitability. The Online Services Division remains an exciting and vibrant area of our business with good prospects for the future as the markets in which we operate develop. * Turnover increased by 50% compared to the first quarter last year. * TelMe Global Traveller, the Internet booking service, has continued to grow through an effective launch campaign and a number of high profile affiliate deals. Our service is made available through well known Internet portals such as Freeserve and Egg in return for a share of commission revenues. These affiliate deals have enabled the value of annualized ticketing to grow to more than £6 million per year. * Success has also been achieved in selling electronic commerce systems to the travel industry with various international contracts signed. * As expected, operating costs within the Online Services division increased compared to the same period last year as a result of both increased levels of business and exceptional marketing costs of £0.4 million. These costs are expected to reduce over the course of the year. We remain focused on developing our businesses both organically and by acquisition and expect the current positive progress to continue. For further information, please contact: TelMe.com plc Graham Ramsey 020 7240 2640 Richard Law 0802 346 006 Golin/Harris Ludgate Richard Hews/Victoria Martin 020 7253 2252

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