Launch of New Services

PHONELINK PLC 6 September 1999 PhoneLink E-Commerce Division launches Internet Global Traveller service and Electronic Miles (E-Miles) customer loyalty scheme PhoneLink plc, the technology and information provider has announced the launch of its Tel-Me Global Traveller Internet travel service (http://www.telme.com) incorporating its purpose built Electronic Miles, (E-Miles) customer loyalty scheme. The E-Miles customer loyalty scheme allows customers to accumulate E-Miles and obtain discounts on hotels, holiday packages and flights by using Global Traveller as the preferred method of booking travel. Also announced is the introduction of Flight Tracking to the Global Traveller service. Customers can track the progress of their inbound flights on-line and be aware of potential delays before they leave home. The above services are believed to be the first such services available through an Internet based flight and holiday booking service. Graham Ramsey, CEO, PhoneLink plc commented 'We are well set on the path of redefining the business model and customer service standard within the travel industry. Our strategy is to combine state-of-the-art technology with the traditional practice of high customer service standards which are already implemented by our subsidiary Seaforths Travel. This combination has resulted in the creation of a technically excellent and exciting service, and we are confident this will accelerate the growth of e-commerce in the travel sector.' Note to Editors: PhoneLink plc, the UK online systems and services provider, was founded in August 1989 and is headquartered in London, with offices in Prenton, Chester, Bracknell, Aberdeen and Great Yarmouth. The PhoneLink Group comprises three inter- linked business areas: customer information and database management services (GB Information Management), a business travel agent (Seaforths Travel) and online systems and services (PhoneLink Online); including business information, online travel reservation systems and sales of electronic commerce systems. http://www.phonelink.com For further information please contact: PhoneLink plc Graham Ramsey/Ian Sinderson 0171 240 2640 Richard Law 0151 608 0205 Ludgate Communications Richard Hews 0171 253 2252 Victoria Martin 0171 253 2252 Website www.telme.com

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