Awarded 2nd place in Which? energy company survey

RNS Number : 1497M

Good Energy Group PLC

18 January 2016

 

18 January 2016

Good Energy Group PLC

("Good Energy" or the "Company")

Good Energy awarded second place in 2016 Which? energy company customer satisfaction survey

Good Energy, the AIM quoted renewable electricity supplier and generator, is pleased to announce that it has been awarded second place in the 2016 Which? energy company customer satisfaction survey for the second year running, with a score of 81%.

Which? is the largest consumer body in the UK and its annual customer satisfaction survey provides consumers with an impartial way to compare and rate UK gas and electricity suppliers on their customer service across all aspects of their business, from billing to energy efficiency advice.

Good Energy has consistently won high ratings in the annual Which? energy company customer satisfaction survey, coming first or second place over the last five years, ahead of the Big Six energy suppliers.  

The Company has also recently performed well in the Martin Lewis MoneySavingExeprt.com customer satisfaction polls, coming top in the three most recent on-line surveys.

Juliet Davenport OBE, Chief Executive Officer, commented:

"This is great news for Good Energy, for our customers and, of course, for our brilliant staff. 2015 was another year of strong customer growth for us, helped enormously by winning the Big Deal collective switch in the autumn.

"We have consistently turned in strong customer service, year after year, and these results prove that we offer customers great customer service, at a fair price."

[ENDS]

For further information, please contact:

Good Energy Group PLC Juliet Davenport, Chief Executive Denise Cockrem, Chief Financial Officer Tel. [phone] Arden Partners plc (Nominated Adviser and Broker) Steve Douglas, Patrick Caulfield Tel: [phone] Camarco (Financial PR Adviser) Geoffrey Pelham-Lane, Georgia Mann Tel: [phone] Good Energy Press Office Gill Dickinson Tel: [phone]

Notes to editors

 - Good Energy is a fast-growing 100% renewable electricity supply and generation company, offering value for money and award-winning customer service.

- An AIM-listed PLC, and founder member of the Social Stock Exchange, its mission is to support change in the energy market, address climate change and boost energy security.

- The company has consistently performed well in the annual Which? energy company customer satisfaction survey, winning first or second place in each of the last five years. Good Energy's dual fuel tariff is cheaper on average than the standard tariffs sold by the 'Big 6' before discounts.

- It now has more than 55,000 renewable electricity customers and 28,000 gas customers. It works with a community of 93,500 small and medium scale renewable electricity generators (All figures as at 30 June 2015).

- Good Energy is the owner of Delabole Wind Farm, the UK's first commercial wind farm, and owns and operates Hampole Wind Farm, near Doncaster. The company also owns and operates six solar farms.

 

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