Interim Results

GUS PLC 29 November 2001 PART 1 29 November 2001 GUS plc INTERIM RESULTS FOR SIX MONTHS ENDED 30 SEPTEMBER 2001 Highlights * Profit before amortisation of goodwill, exceptional items and taxation up 11%: £206m (2000: £187m) * Earnings per share before amortisation of goodwill and exceptional items up 10%: 15.5p (2000: 14.1p) * Dividend up 5% to 6.5p (2000: 6.2p) * Experian: sales and profits grew in first half, with North America profits unchanged overall despite disruption in September * Argos Retail Group: sales up 9%; profits up 13%; excellent performance from Argos with 13% like-for-like sales growth * Reality: further efficiency and service level improvements; continues to win third party contracts * Burberry: sales up by more than 30%; profits up by more than 50%; more new stores, wholesale accounts and strong growth in Japan Sir Victor Blank, Chairman of GUS, commented: 'The Group's performance in the first half reflects the strengths of our major businesses. Our continued growth is a great credit to the GUS team at all levels, but I would particularly like to pay tribute to our colleagues in the United States, who have recently been working with tremendous courage in very difficult circumstances.' John Peace, Chief Executive of GUS, commented: 'GUS has delivered strong results across the Group in this first half, with encouraging progress in trading at Burberry and Experian North America since the 11 September terrorist attacks.' Enquiries GUS John Peace Chief Executive 020 7495 0070 David Tyler Finance Director Fay Dodds Investor Relations Finsbury Rupert Younger 020 7251 3801 Jenna Littler There will be a presentation today to analysts and institutions at 9.30am at the Ground Floor Conference Centre, UBS Warburg, 1 Finsbury Avenue, EC2M 2PP. The announcement is available on the GUS web site: www.gusplc.com. The slide pack and presentation to analysts and institutions will also be available there later in the day. GUS will issue its Third Quarter Trading Update on 14 January 2002. Its preliminary results for the year to March 2002 will be announced on 29 May 2002. GROUP RESULTS In the six months to 30 September 2001, sales grew by 8% to £2,857m. Group profit before amortisation of goodwill, exceptional items and taxation was £ 206.2m, compared to a restated £186.5m in the same period last year. This year's result was before an exceptional charge of £26.0m (2000: £26.1m). This charge covered restructuring costs in Argos Retail Group and Reality (£16.3m), in line with expectations, and a loss on sale of businesses and investments (£ 9.7m). The Group's effective tax rate (based on profit before amortisation of goodwill and loss on sale of businesses) was 24.2%. Earnings per share before amortisation of goodwill and exceptional items were 15.5p (2000: 14.1p). The Board has announced an interim dividend of 6.5p (2000: 6.2p). 6 months to 30 September Sales £m Profit before taxation £m 2001 2000 2001 2000 Experian 534 487 110.3 105.7 Argos Retail Group 1,965 1,796 64.5 57.1 Reality 226 219 2.2 1.6 Burberry 236 185 42.1 26.6 Other * 84 148 26.0 30.1 Inter-divisional turnover (188) (184) - - Total 2,857 2,651 245.1 221.1 Net interest (38.9) (34.6) Profit before amortisation of goodwill, exceptional 206.2 186.5 items and taxation Exceptional items (26.0) (26.1) Amortisation of goodwill (48.6) (42.4) Profit before taxation * 131.6 118.0 * As previously disclosed, South African Retailing profits have been re-phased between the first and second halves, benefiting first half profits in 2000 by £5.8m, with a corresponding reduction in the second half. CHIEF EXECUTIVE'S REVIEW The first six months of the current financial year have seen further good progress at GUS. Sales rose by 8%, with profit before amortisation, exceptional items and taxation up 11%. All our major businesses increased their operating profit. We continue to reposition our businesses for growth by investment and corporate developments. Investment Our 11% growth in profit before tax was after significant revenue investment in our existing businesses, as well as new initiatives such as the Argos store card, Argos Additions and e-commerce related ventures in gusco.com. As previously announced, capital expenditure in the current financial year will be up to £100m higher than in 2001 (£268m). Major projects include the supply chain programme at Argos, a new UK data centre and buildings for Experian and new stores for Burberry. Cash will also be invested in the build-up of the debtor book for the Argos store card, with the loan book estimated to be approximately £100m at March 2002. Management teams at all levels have been further strengthened across the Group, especially at Experian North America and Burberry. Tom O'Neill, previously at LVMH, joined Burberry as President on 1 November 2001. Reporting to Rose Marie Bravo, he will initially have management responsibility for its Asian operations. Corporate developments As part of its drive to take a greater share of the value chain, Burberry has secured an agreement to bring much of its Asian licence and distribution arrangements outside Japan fully in-house with effect from 1 January 2002. It remains the Group's intention to arrange a partial IPO for Burberry by June 2002, subject to market conditions. We have continued to dispose of non-core businesses, such as our Swiss home shopping activities and our small UK stationery and printing interests. We have also made further small in-fill acquisitions in Experian to strengthen its product offering. These include companies in e-mail distribution, German account processing and French cheque processing. Sales performance since 30 September Given the uncertainty about the impact of the terrorist activity and anthrax problems on the performance of Experian North America and Burberry in particular, we are providing an update to investors on trading since 30 September in these two businesses in these unusual circumstances. For the month of October, the sales of Experian North America in dollar terms were 5% above those of last year (4% excluding acquisitions). We anticipate a further month of progress in November. For Burberry, Wholesale deliveries for Autumn/Winter 2001 were virtually unaffected. With the Spring/Summer 2002 order book now well advanced, orders to date indicate that single digit sales growth overall should be achievable, on top of the strong growth in recent seasons. Although Burberry's retail sales since 30 September are below last year's levels, the trend has shown an improvement since the period from 11 to 30 September. EXPERIAN 6 months to 30 September 2001 2000 underlying change* Sales £m 534 487 4% Operating profit £m 110.3 105.7 1% Operating margin 20.7% 21.7% *at constant exchange rates excluding acquisitions and disposals For Experian as a whole, sales and operating profit increased by 10% and 4% respectively. At constant exchange rates and excluding acquisitions and disposals, sales grew by 4% and operating profit by 1%. Exchange rate movements benefited sales by £19m and profit by £4m. Experian North America 6 months to 30 September 2001 2000 underlying change * Sales £m 342 317 1% Operating profit £m 76.9 75.2 (1%) Of which: - Direct business £m 62.7 72.2 (16%) - Associates (mainly FARES) £m 14.2 3.0 - Operating margin - including associates 22.5% 23.7% - excluding associates 18.3% 22.8% * at constant exchange rates, excluding acquisitions and disposals In the first six months of the year, Experian North America grew sales by 2% in dollars (1% excluding acquisitions), while profits at £76.9m were broadly unchanged. As discussed more fully below, operating profit from the direct businesses was adversely affected by the events of 11 September, by redundancy costs and by increasing investment in new growth initiatives. For the five months to the end of August, sales at Experian North America were up 4% on an underlying basis. This was in line with the trends of the second half of last year, helping to demonstrate the resilience of the business in a slowing US economy. Sales in Information Solutions (roughly 60% of sales) increased by 4%, as market share was regained in consumer credit reporting and prescreen and lower interest rates contributed to a stronger mortgage refinancing market. Growth in Marketing Solutions in the first five months of the year was also 4% on an underlying basis. Some corporate clients reduced expenditure on direct marketing campaigns in the light of the weakness of the US economy, but this was offset by revenues from new products such as the automotive database and e-commerce products. In the month of September, sales in dollars and excluding acquisitions were 15% lower than the previous year, suffering from short-term disruption following the tragic events of 11 September. The sales shortfall in September adversely affected profit from Experian North America's direct businesses, which was down $11m compared to the same month last year. During the first half, as previously announced, 340 redundancies were made at a cost of £3.3m (2000: nil). This represented over 5% of the workforce and will generate annualised savings of about £13m. FARES, the real estate information joint venture, had an excellent first half, as a significant reduction in US interest rates stimulated the mortgage refinancing market in particular. During the first half, Experian North America made further progress in its business objectives: * the cost base was reduced across the business; * the management team was further strengthened; * contracts were won in both core and new products; * new products contributed to sales growth. Sales of Vehicle History reports from the automotive database were three times what they were in the first six months last year. Credit reports sold direct to consumers increased significantly, with consumers now able to obtain online access to their credit reports and scores for one annual fee; * investment in new products continued despite the economic slowdown. For example, four major American-based financial services companies joined Toyota in subscribing to the National Fraud Database. This unique database cuts across industry boundaries, creating a single, accurate database for information about consumer and commercial fraud; and * progress was made in strategic growth markets. For example, during the first six months, Truvue, Experian's customer data integration solution, won a number of multi-million dollar contracts, against strong competition in various industries including telecoms, financial services, automotive and retail. Truvue is based on Experian's personal linking technology (PINing) which has been used internally for a number of years. It has proved itself in a number of client tests to be the most accurate way of allowing them to link disparate customer records. Customer data integration is essential to successful Customer Relationship Management initiatives. Sales performance since 30 September For the month of October, Experian North America's sales recovered to 5% above those of last year in dollars (4% excluding acquisitions). Information Solutions had a very good month (up 11%), with particular strength in the consumer credit bureau and pre-screening. Marketing Solutions sales were down 6% on an underlying basis compared to last year as US businesses reduced direct marketing activity following the events of 11 September and the anthrax scares. We anticipate a further month of progress in November for Experian North America as a whole, once the month-end invoicing of sales to its customers is complete. Experian International 6 months to 30 September 2001 2000 underlying change* Sales £m UK 114 100 11% Rest of World 78 70 11% Total 192 170 11% Operating profit £m 33.4 30.5 8% Operating margin 17.4% 17.9% * at constant exchange rates, excluding acquisitions and disposals As previously announced, it is no longer appropriate to report UK and Rest of World profits separately, given the extent of shared costs. Experian International continued to trade strongly. Underlying sales growth in both the UK and Rest of World was 11% in the first half. In the UK, particularly strong sales growth was achieved in credit scoring and modelling, risk management software, fraud and automotive services. Solid growth has continued in consumer information and business information sales. In the Rest of World, sales were driven by a strong performance in outsourcing, with particularly high growth in cheque and payment processing volumes. At constant exchange rates and excluding acquisitions and disposals, operating profit increased by 8%. However, the first half last year benefited from a significant short-term Italian call centre contract and a one-off gain of £ 0.8m following the sale of the French facilities management business in July 2000. If the latter was excluded, operating profit growth would have been 11% and the operating margin would have been unchanged. Experian International has continued to win further contracts in the first half, including: * La Poste (French call centres); * Banque de France (cheque processing); * ABTA (using e-series to confirm the identity of individuals who purchase tickets or holidays remotely by credit card, either by phone or on the Internet); * Compania Financiera Argentina (AIG Group) (risk management); and * Bank of Scotland (e-identity money laundering product). Together, the annual sales associated with these contracts are some £4m. It also continues to launch new products and make small acquisitions to complement and expand its integrated product offering. New projects include the Motor Insurance Database (used by the police to check immediately whether drivers are insured) and the continued expansion of the e-series range including e-identitycheck (used by retailers to combat 'card not present' credit card fraud) and e-series business (company credit status and risk reports). Acquisitions, which contributed sales of £6m in the first half, comprised Cards Direkt (German loyalty card processing), CNTP (French cheque processing), Intact (UK web-based list enhancement) and, after the period end, Interface (Irish business information). The total cost of these acquisitions was £9.5m. Explaining Experian We are today releasing new information on Experian to improve understanding of its businesses. For the financial year to March 2002 and thereafter, sales will be split five ways: * Information - credit : providing data for credit purposes * Information - marketing : providing data for marketing purposes * Solutions - credit : helping clients with decision making for credit purposes * Solutions - marketing : helping clients with decision making for marketing purposes * Outsourcing : supporting clients in process tasks The new segmental information for the first half of this year and comparatives for last year are given in the Appendix. Additional information on Experian's business and the markets it serves is available on the GUS plc web site, www.gusplc.com. ARGOS RETAIL GROUP 6 months to 30 September Sales Operating profit 2001 2000 2001 2000 Argos £m 1,165 944 44.2 35.7 Home Shopping UK & Ireland £m 683 702 10.8 8.3 Financial Services £m 3 - (0.9) 2.7 Home Shopping Continental Europe £m 114 150 10.4 10.4 Total £m 1,965 1,796 64.5 57.1 Operating margin 3.3% 3.2% Argos Retail Group (ARG) increased sales by 9% in the first half and operating profit by 13%. This was led by a very strong performance from Argos, with UK Home Shopping stabilising profits in a declining agency market. Substantial investment in the Argos store card and Argos Additions was made during the first half. Argos 6 months to 30 September 2001 2000 change Sales £m * 1,165 944 23% Operating profit £m * 44.2 35.7 24% Operating margin 3.8% 3.8% * includes Argos Additions and jungle.com In the first half of the year, Argos benefited from strong consumer demand in its major markets. Including Argos Additions and jungle.com, which was acquired in September 2000, sales and profits both increased by over 20%. Excluding Additions and jungle, sales at Argos grew by 17% in total, of which new space contributed 4% and 13% was like-for-like growth. This was achieved by the continued focus on the key elements of the Argos strategy. More choice * increased range, with over 8,650 products in the Spring/Summer 2001 catalogue, up by over 1,000 compared to last year; and * expansion in new ranges such as white goods, furniture and office equipment. More choice has resulted in strong growth in markets where Argos has a lower than average share, such as furniture and consumer electronics. It has also resulted in increased spend per customer as,firstly, category mix moved to these higher priced products and, secondly, as more higher specification goods were introduced within ranges. Low prices * over 1,000 lines re-included in the Autumn/Winter 2001 catalogue were at lower prices than in the Autumn/Winter 2000 catalogue; * since the launch of the Autumn/Winter 2001 catalogue in July, a further 800 prices have been lowered to maintain Argos' price competitiveness. Independent consumer surveys show that Argos' reputation for value has strengthened. Increased convenience * 26 stores were refurbished during the first half, bringing the total to 150 out of 477 stores at 30 September 2001. These refurbishments have been designed to improve the overall customer in-store experience; * seven new stores were opened in the first half, improving accessibility to a wider number of customers. A further ten new stores are planned for the second half; and * Argos continued to grow e-commerce and Argos Direct, the delivery to home operation. The latter accounted for 16% of sales in the first half, up from 14% a year ago. Gross margins in the first half remained firm, with the gains from better buying and more direct importing being largely re-invested in lower prices. Increased investment has been made in new systems, the supply chain and additional warehouses for Argos Direct. As recently announced, Argos' growth plans include: * increasing the planned rate of new store openings to about 35 per annum; * refurbishing all remaining small stores by March 2004; * increasing the range in all stores by 1,600 lines in Autumn 2002; * investing £120m over four years in its supply chain, yielding benefits of about £50m per annum to invest in improving its value proposition and to support margins; and * growing the capacity and improving the customer service in Argos Direct. Argos Additions Following full national launch in January this year, sales of Argos Additions were £63m in the first half, in line with expectations. Start-up losses for the half year were greater than last year (2000: loss of £2.6m), reflecting the planned costs of national rollout. For example, 6.5m catalogues were published for Spring/Summer 2001 compared to only 675,000 a year ago. Looking forward, sales growth will be achieved by raising customer awareness, increasing the number of pages (with an additional 130 pages in the Spring/ Summer 2002 catalogue), adding more brands such as Adams and Tammy and expanding the range of home products. jungle.com In the half year, jungle.com, which was acquired in September 2000, generated sales of £27m and a small operating loss. Against the background of a difficult market for computer products, it reduced costs in personnel, IT and overheads. A new web site and enterprise-wide system will be completed during the second half of the year to reduce costs further and improve customer service. Home Shopping UK and Ireland 6 months to 30 September 2001 2000 change Sales £m 683 702 (3%) Operating profit £m* 10.8 8.3 30% Operating margin 1.6% 1.2% * excludes exceptional costs UK Home Shopping continues to reduce its agency sales, while improving profitability by reducing costs. Sales in the first six months of the year were down by 3%. The active agency customer base fell, as planned, by 12% to 3.0m, as the business reduced the number of non-profitable customers. However, average spend per customer was 9% higher. Fashion sales were down 7% in the first half, with hard goods largely unchanged. Gross margins were broadly maintained, but profits increased in the first half by £2.5m as further cost savings of £13m were achieved in the areas of marketing and logistics and customer service, via Reality. This is in line with our previously announced plans to reduce annual fixed costs by a further £25m in the current year and £80m in total over three years. The customer proposition in agency home shopping is being improved and low risk opportunities in the growing direct home shopping market are being explored. A new catalogue, abound, was launched in late August 2001. This offers contemporary, often branded, fashion at high street prices, with flexible credit options. Learning from the lessons of earlier direct trials, abound has started as expected and is on target to deliver sales in its first year of £15-20m. The business' two non-core printing operations have been sold. Annual sales were £7m in 2001. Financial Services 6 months to 30 September 2001 2000 change Sales £m * 3 - - Operating profit £m (0.9) 2.7 - * Sales represent interest income, fees and commissions relating to the Argos store card ARG Financial Services comprises the insurance, personal loan and banking businesses of the Group, as well as the recent credit card initiatives. Profits were reduced by start-up costs of £9.4m (2000: £3.5m), relating primarily to the Argos store card. About £5m of this spend is with Experian and Reality, which support the store card operations. The Argos store card was launched nationally in January 2001. During the first half of the year, 235,000 accounts were added, making a total of 350,000 at the end of September. As well as generating incremental merchandise sales for Argos and starting to populate a customer database, the store card is expected to generate a profit stream in its own right over time. Customer acquisition costs are low compared to many others. Revenue investment spend on the Argos store card and personal loans is likely to peak this year at about £20m, lower than the £25m previously indicated. Home Shopping Continental Europe 6 months to 30 September 2001 2000 underlying change * Sales £m 114 150 4% Operating profit £m 10.4 10.4 (3%) Operating margin 9.1% 6.9% * at constant exchange rates, excluding disposals Universal Versand, the Austrian business, was sold to Otto Versand on 31 March 2001. Vedia, the Swiss operation, was sold to its management team with effect from 1 April 2001. Combined, these businesses had sales in the last financial year of £94m. At constant exchange rates, sales from the two remaining businesses (Wehkamp in Holland and Halens in Sweden) increased by 4%, with profits slightly down in difficult markets. Both Wehkamp and Halens are now working more closely with ARG for some of their sourcing and stockholding needs. 13% of Wehkamp's sales in the first half were ordered via the Internet. e-commerce In ARG, e-commerce sales (defined as via the Internet or digital TV) were £ 65m, compared to £20m in the previous year. Excluding jungle.com's e-commerce sales, this is more than three times the level of a year ago. REALITY 6 months to 30 September 2001 2000 change Sales to external customers £m 43 40 8% Sales to ARG £m 183 179 2% Total sales £m 226 219 3% Operating profit £m * 2.2 1.6 38% * excludes exceptional costs Reality continues to make good progress in developing sales from external clients and improving cost efficiencies for both its internal and external customers. Sales to ARG Sales to the Argos Retail Group in the first half increased by 2%, aided by strong growth in Argos Additions and Argos Direct. Continued cost savings largely offset cost inflation. Service levels in both logistics and call centres have improved further during the first half. There has been considerable focus in the period on the achievement of future cost savings and plans for enhancing the service offer in the logistics business. Sales to external customers Sales to external customers grew by 8% in the first half. Reality has withdrawn from some peripheral areas such as vehicle servicing and has seen lower volumes from two large logistics customers. In addition, there was a marked slowdown in market demand for web design services, where Reality has reduced costs significantly. Growth in both the core logistics and call centres activities was over 10% in the first half. Capacity constraints are now being approached in call centres, given the growth of both internal and external sales in this area. Reality's call centre in Worcester is being relocated early in 2002 to modern, new facilities, giving some additional capacity. Reality continues to win new contracts, including Marks and Spencer, for whom it is offering next day delivery for flowers and gifts and a two-day service for homewares and clothing. The total value of new contracts in the first half, including the extension of existing contracts, was £38m. BURBERRY 6 months to 30 September 2001 2000 underlying change * Sales £m 236 185 31% Operating profit £m 42.1 26.6 - Operating margin 17.8% 14.4% * excluding the acquisition of Burberry Spain, discontinued Wholesale activities and at constant exchange rates Burberry continued to deliver a strong performance in the first half of the year, with underlying growth in sales of 31% and a substantial advance in profits to £42m. Wholesale Sales to external Wholesale customers were strong, rising 46% on an underlying basis. This performance reflected further development of, and demand for, the more contemporary, repositioned product range. Encouraging progress is being made in the United States with large key accounts. Burberry Spain's sales for the Autumn/Winter 2001 season were ahead by 3% overall. Actions have now been initiated to co-ordinate more fully product development at Burberry Spain with the rest of Burberry and to take advantage of its sourcing skills. Retail Sales in Burberry's directly-operated Retail stores were up 10% at constant exchange rates in the first half. Growth was led by accessories, up by 41% at constant exchange rates, and now representing 28% of reported Retail sales. New store developments included a relocated store in Dusseldorf and a new store in Westchester, New York. With the opening of a store in Beverly Hills in October, the total number of directly-operated stores is now 60. In addition, sites were secured for the first Spanish store, a flagship in Barcelona, and one in SoHo, New York. Burberry's presence in London will be strengthened next year by the conversion of the Knightsbridge Scotch House store into a Burberry flagship store. Japan Significant growth in royalty income was achieved, as a result of a higher royalty rate and double digit volume gains in Japan. Licensing Recently, a new global product licence for timepieces has been concluded and becomes effective during 2002. Operating profit for the first half of £42.1m showed an increase of £15.5m over last year. This was driven by increased volumes, together with improved gross margins and higher Japanese royalty income. Burberry continues to invest in marketing, facilities, new stores and systems. Operating margin increased by over three percentage points to 17.8%. Recent developments Burberry has recently secured an agreement to bring much of its Asian licence and distribution arrangement (outside Japan) fully in-house with effect from 1 January 2002. Under the terms of this agreement, the relevant business and certain trading assets will be acquired by Burberry at that date. This gives Burberry greater control of its brand in this important region, as well as securing a higher share of the value chain. The management team has been further strengthened by the appointment of Tom O'Neill to the newly created post of President of Burberry. Reporting to Rose Marie Bravo, he will initially take responsibility for operations in Asia Pacific. Tom O'Neill joins from LVMH, where he was President and Chief Executive Officer for the Jewellery Division, having held senior positions in LVMH Fashion and Tiffany. Sales performance since 30 September The strength of domestic demand for Burberry products in Japan and Spain, which together account for about two-thirds of Burberry's worldwide sales of the brand at retail sales value, is protecting Burberry from the decline in travel and tourism which is currently impacting the luxury sector as a whole. Wholesale operations account for over half of Burberry's reported sales. Wholesale deliveries for Autumn/Winter 2001 were virtually unaffected by the events of 11 September. With the Spring/Summer 2002 order book now well advanced, orders to date indicate that single digit sales growth overall should be achievable on top of the strong growth in recent seasons. Sales in Burberry's directly-operated retail stores account for about one-third of reported annual sales. Although Burberry's retail sales since 30 September are below last year's levels, the trend has shown an improvement since the period from 11 to 30 September. Burberry believes it has widespread growth opportunities and is maintaining its planned investment in all aspects of its business, despite recent events. SOUTH AFRICAN RETAILING 6 months to 30 September 2001 2000 underlying change * Sales £m 65 63 3% Operating profit £m 15.8 15.8 14% Underlying operating margin 24.3% 22.3% * at constant exchange rates As previously disclosed, South African Retailing profits have been re-phased between the first and second halves, benefiting first half profits in 2000 by £5.8m, with a corresponding reduction in the second half. Sales have not been re-phased as immaterial to the Group. South African Retailing continues to operate in a very difficult trading environment, with increasing levels of unemployment and aggressive competition from other retailers on price and credit offers. Sales in the first half were up by 3% in rand, against weak comparatives last year. Lower bad debts as a result of more stringent credit policies helped underlying operating profit to grow by 14%. Further weakening of the rand against sterling reduced sales by £8m and operating profit by £1.9m in the first half and this trend has continued into the second half. The business continues to promote aggressively using an Experian developed scoring system to give pre-approved credit offers to top credit rated customers. Best Electric, the small store electrical business, is improving sales through a recently launched in-store furniture catalogue. FINANCE 6 months to 30 September 2001 2000 change Operating profit £m* 9.4 9.3 1% * before exceptional costs of £13.1m in 2000, and net of funding costs General Guarantee Finance continued satisfactorily to wind down its loan book during the period, showing a reduction of £237m from the balance of £681m at 31 March 2001. At 30 September 2001, GGF's outstanding advances, net of provisions, were £ 444m, of which £358m were funded by securitised debt. We anticipate collecting in the great majority of GGF's outstanding advances by March 2003. PROPERTY 6 months to 30 September 2001 2000 change Operating profit £m 12.8 14.6 (12%) During the first half, the joint venture with British Land disposed of 78 of its 253 properties for £96m. During October, a further three properties have been sold for £49m. The disposal proceeds have been used to repay borrowings, thus reducing the interest charge. The joint venture's portfolio of 175 properties was valued at £893m at 30 September 2001. gusco.com 6 months to 30 September 2001 2000 change Operating loss £m (5.3) (5.5) - gusco.com funds the Group's e-commerce ventures, mainly MyPoints Europe, breathe.com (now sold) and a US consumer credit management businesses. The investment spend in the first half was £5.3m. EXCEPTIONAL ITEMS During the first half, the Group incurred restructuring costs, predominantly in cash, of £16.3m in Argos Retail Group and Reality. As previously announced, we expect the full year charge to be approximately £35m. The disposal of businesses and e-commerce investments generated a loss of £ 9.7m, of which £4.0m related to the goodwill write back on these businesses. 6 months to 30 September 2001 2000 £m £m Restructuring costs in Argos Retail Group/Reality (16.3) (8.9) Profit/loss on sale of e-commerce investments (2.1) 4.6 Loss on disposal of businesses (7.6) (13.3) Closure costs in GGF - (13.1) VAT refunds in UK Home Shopping - 4.6 Total charge (26.0) (26.1) CASHFLOW AND INTEREST COSTS The Group's free cashflow in the first half was £284m compared to £121m in the same period last year. After the payment of dividends, the repayment of securitised loans and acquisitions and disposals, there was a net cash outflow of £97m in the first half, compared to an outflow of £123m in the same period last year. Net debt was £1,227m at 30 September 2001. Interest costs were £4.3m higher in the first half because of the impact of the dollar's strength on the Group's dollar borrowing costs and because Group borrowings were largely at fixed interest rates. The repayment in mid November of the $800m bank loan, which was at a fixed rate of 6.4%, will reduce interest costs in the second half. ACCOUNTING POLICIES This year we have adopted the new accounting standards on accounting policies (FRS 18) and deferred tax (FRS 19). While the adoption of FRS 18 has had no material impact on reported profits, the adoption of FRS 19 has given rise to a positive prior year adjustment to the balance sheet of £16m, relating to the recognition of certain deferred tax assets. The 2002 Annual Report will contain additional disclosure on accounting for pensions as required by the new accounting standard FRS 17. APPENDIX Additional information on Experian Reported sales for Experian International 6 months to 30 September 2001 2000 Underlying £m £m increase* Information - Credit 41 38 7% - Marketing 22 21 6% Total 63 59 7% Solutions - Credit 62 53 16% - Marketing 13 12 6% Total 75 65 14% Outsourcing 54 42 13% Discontinued activities - 4 Reported sales 192 170 11% Reported sales for Experian North America 6 months to 30 September 2001 2000 Underlying $m $m increase* Information - Credit 243 236 3% - Marketing 83 73 7% Total 326 309 4% Solutions - Credit 40 41 (4%) - Marketing 73 75 (3%) Total 113 116 (3%) Outsourcing 51 55 (7%) Discontinued activities - 1 Reported sales 490 481 1% * Excluding acquisitions and disposals and at constant exchange rates APPENDIX Additional information on Burberry Reported sales by distribution channel 6 months to 30 September 2001 2000 Underlying £m £m increase* Retail 65 56 10% Wholesale 147 109 46% Royalties 24 20 29% Reported sales 236 185 31% Retail sales by product category 6 months to 30 September 2001 2000 Underlying £m £m increase* Womenswear 26 23 11% Menswear 19 20 (12%) Accessories 18 12 41% Other 2 1 28% Retail sales 65 56 10% Reported sales by market (by destination) 6 months to 30 September 2001 2000 Underlying £m £m increase* Europe 142 113 38% US 46 37 19% Asia 47 34 36% Rest of World 1 1 - Reported sales 236 185 31% * At constant exchange rates, excluding Burberry Spain and discontinued Wholesale activities MORE TO FOLLOW

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