Interim Results Part One

GUS PLC 20 November 2003 20 November 2003 NOT FOR RELEASE OR DISTRIBUTION IN OR INTO AUSTRALIA, CANADA, JAPAN, SOUTH AFRICA OR THE UNITED STATES GUS plc Interim Results for the Six Months Ended 30 September 2003 Highlights - Record interim profits, with a 44% increase in profit before amortisation of goodwill, exceptional items and taxation to £354m (2002: £247m) - Profit before tax £247m (2002: £329m) - 44% increase in basic earnings per share before amortisation of goodwill and exceptional items to 26.0p (2002: 18.0p) - Basic earnings per share 15.3p (2002: 26.9p) - Net debt reduced by £0.6bn to £1.5bn - 16% increase in the interim dividend to 8.0p (2002: 6.9p) - Argos Retail Group: Argos sales up 14% and profit up 27%; good operational progress at Homebase - Experian: sales up 13% and profit up 28% at constant exchange rates - Burberry: sales up 17% and profit up 21% at constant exchange rates Sir Victor Blank, Chairman of GUS, commented: 'We are delighted with the progress being made by our three main businesses, all of which have the potential to be leaders in their sector. I would like to thank everybody in GUS for their contribution to the results.' John Peace, Chief Executive of GUS, commented: 'Each of our main businesses continued to perform strongly, leading to record first half profits for GUS. Although we face some challenges in the second half, we remain confident in the outlook for the future.' Enquiries GUS John Peace Chief Executive 020 7495 0070 David Tyler Finance Director Fay Dodds Director of Investor Relations Finsbury Rupert Younger 020 7251 3801 Rollo Head There will be a presentation today to analysts and institutions at 9.30am at the Merrill Lynch Financial Centre, 2 King Edward Street, London, EC1A 1HQ and a press conference at 11.30am at the same location. GUS and Burberry announcements are available on the GUS website: www.gusplc.com. The GUS slide pack and presentation to analysts and institutions will also be available there later in the day. There will also be a conference call to discuss the results at 3.00pm today (UK time). A recording will be available later on the GUS website. GUS will now issue its Third Quarter Trading Update on 15 January 2004. Its preliminary results for the year to 31 March 2004 will be announced on 25 May 2004. Certain statements made in this announcement are forward looking statements. Such statements are based on current expectations and are subject to a number of risks and uncertainties that could cause actual results to differ materially from any expected future results in forward looking statements. This announcement has been issued by GUS plc and is the sole responsibility of GUS plc. This announcement is for information purposes only and does not constitute an offer or an invitation to acquire or dispose of any securities. Neither this announcement nor the information contained herein is an offer of securities for sale in the United States or in any jurisdiction in which such an offer is unlawful. The ordinary shares in Burberry Group plc have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the 'Securities Act') and may not be offered or sold within the United States absent registration under the Securities Act or an exemption from registration. No public offering of the securities referred to herein will be made in the United States, the United Kingdom or elsewhere. Stabilisation/FSA. CHIEF EXECUTIVE'S REVIEW In the first half of the current financial year, GUS has generated record interim profits, strong free cash flow and demonstrated continuing strategic and operational progress in its major businesses. Record interim profits Group profit before amortisation of goodwill, exceptional items and taxation was £354m, an increase of 44% compared to the same period last year. Even after adjusting for major acquisitions and disposals, profit still grew by 27%. This is the sixth consecutive half-year where profit has increased by more than 10% over the comparative period. Strong free cash flow Free cash flow of £258m was generated in the first half despite substantial investment in the main businesses. Capital expenditure was £158m and a further £80m was invested in the store card and personal loan books in Argos and Homebase. Continuing strategic progress GUS continues to reposition its portfolio of businesses and focus on fewer activities. A major step during the first half of the year was the sale for about £590m of the Home shopping businesses in the UK, Ireland and Sweden and Reality, the logistics and customer care business in the UK. This has been followed by the sale of the 50% stake in GUS' property joint venture, announced earlier this week, for a total of £163m. These proceeds provide a highly satisfactory final step in the process of running down the Group's investment property portfolio. The cash released from these disposals, together with the wind down of the Finance division, has been partly redeployed in infill acquisitions, mainly in Experian. The planned partial IPO for South African Retailing, announced in May 2003, is on track for calendar 2004, subject to market conditions. This will enable GUS to release some value for shareholders, while enhancing the development opportunities for the South African business. Continuing operational progress Argos, Experian and Burberry all reported record interim profits as each pursued its clear strategy for growth. Homebase is making considerable progress in strengthening its business and building a platform for future long-term growth. Increased interim dividend The Board has announced a 16% increase in the interim dividend to 8.0p (2002: 6.9p). Sale of shares in Burberry Group plc As announced yesterday, GUS has agreed to sell a 10% stake in Burberry in order to improve the liquidity in Burberry shares. With its 67% holding, GUS remains a committed investor in Burberry. The proceeds of approximately £180m will be used initially to reduce debt. The Board of GUS now plans to review the possibility of returning surplus funds to shareholders, while at the same time ensuring a strong balance sheet and credit rating. GROUP RESULTS In the six months to 30 September 2003, sales grew by 24% to £3,771m. Profit before amortisation of goodwill, exceptional items and taxation increased by 44% to £354m, compared to £247m in the same period last year. Profit growth was 27%, excluding Homebase, the ARG discontinued activities and the associated impact on interest. Earnings per share before amortisation of goodwill and exceptional items increased by 44% to 26.0p (2002: 18.0p). The Group's effective tax rate for the year (based on profit before amortisation of goodwill and before profits/losses on sale of businesses) is expected to be 23.9%. The Group generated £258m of free cash flow in the period before acquisitions, disposals and dividends (2002: £226m). Net debt has been reduced from £2.1bn at 31 March 2003 to £1.5bn at 30 September 2003. 6 months to 30 September Sales Profit before taxation 2003 2002 2003 2002 £m £m £m £m Argos Retail Group1 2,470 1,339 153.0 62.5 Experian 638 578 145.7 118.1 Burberry 321 274 66.9 55.1 Other 73 56 25.0 19.8 Continuing activities 3,502 2,247 390.6 255.5 Discontinued activities (ARG)2 269 791 - 13.7 Total 3,771 3,038 390.6 269.2 Net interest (36.2) (22.4) Profit before amortisation of goodwill, exceptional items and taxation 354.4 246.8 Amortisation of goodwill (91.4) (56.0) Exceptional items (15.6) 138.0 Profit before taxation 247.4 328.8 EPS before amortisation of goodwill and exceptional items 26.0p 18.0p Reported EPS 15.3p 26.9p The profit figures shown against each business above are operating profit, which is defined as profit before interest, taxation, exceptional items and goodwill amortisation. The same definition of operating profit is used throughout this announcement. 1. See Appendix One for details on restated sales and profits following the disposal of Home shopping and Reality in May 2003. 2. As the completion statements in respect of the sold businesses are still subject to agreement, the profits and losses of the discontinued operations for the current period will be reported in the Group's statutory financial statements for the year to 31 March 2004. ARGOS RETAIL GROUP 6 months to 30 September Sales 1 Operating profit 1 ---------------------- -------------- -------------- -------- -------- 2003 2002 2003 2002 £m £m £m £m -------- -------- -------- -------- ---------------------- Argos 1,390 1,218 73.9 58.0 Homebase 2 938 - 71.5 - Financial Services 25 14 (3.3) (6.2) Wehkamp 117 107 10.9 10.7 -------- -------- -------- -------- Total 2,470 1,339 153.0 62.5 ---------------------- -------- -------- -------- -------- Operating margin 6.2% 4.7% ---------------------- -------- -------- -------- -------- 1. Excludes discontinued Home shopping and Reality businesses. See Appendix One for details on restated sales and profits. 2. Homebase sales and operating profit are for the seven month period to 30 September 2003. The profile of Argos Retail Group (ARG) has changed considerably in the last twelve months with the acquisition of Homebase in December 2002 followed by the disposal of the Home shopping businesses and Reality in May 2003. Now focused principally on UK general merchandise, ARG is a multi-brand, multi-channel group which is developing an integrated business model. This involves separate customer facing brands supported, wherever appropriate, by a central infrastructure. The latter covers sourcing and supplier management, customer services (including home delivery and contact centres), financial services, multi-channel capabilities and shared services such as IT, finance, human resources and property. A commercial director and a customer services director have recently been appointed to the ARG board from within the group to ensure the delivery of all potential benefits from leveraging ARG's scale and expertise. Argos 6 months to 30 September 2003 2002 1 Change £m £m Sales 1,390 1,218 14% Operating profit 73.9 58.0 27% Operating margin 5.3% 4.8% 1. Restated to exclude Argos Additions. Within an increasingly competitive general merchandise market in the UK, Argos aims to win more customers and a higher share of their spend by offering the most compelling combination of choice, value and convenience. Argos continues to outperform its market and grew share in all of its major categories during the first half. Operational review Increased choice There are an additional 1,300 lines in the current Autumn/Winter catalogue compared to a year ago, bringing the total to 12,700. The new lines are in areas such as furniture, jewellery and consumer electronics. Range extensions in previous catalogues continued to perform well, especially white goods and gifts. The Argos Extra trial is proceeding well. The current Extra catalogue, which has about 17,000 lines is available in 11 large stores. It is also in 15 neighbourhood stores, where the Extra range is available within 48 hours, either for collection from store or for home delivery. Latest results are encouraging and Argos Extra will be available in about 35 more stores from January 2004. Improved value Argos continues to lower prices, with prices on re-included lines in the current Autumn/Winter catalogue 4% lower on average than last year. This investment in price is enabled by further progress in Argos' supply chain programme. For example, the new 60,000 square metre central distribution centre in Barton recently became operational. Over time, this will handle all direct imports, making it more efficient for Argos to increase the proportion of direct imports from the current 17% of sales (nearly 1,900 lines in the Autumn/Winter catalogue). About half of the £50m annual supply chain gains expected by March 2006 have been realised to date. Increased convenience Argos opened a further 17 stores in the first half, bringing the total to 540. The return on capital from new stores continues to exceed the required hurdle rates. A further 18 stores are planned for the second half, with about 35 in the next financial year. Argos is on track to refurbish all small stores by the end of this financial year. Argos Direct, the delivery to home operation, grew strongly again. In the first half, it accounted for 23% of total sales, up from 20% in the same period last year. Sales of delivery-only items, such as furniture and widescreen TVs, grew by 35%. Home delivery of items which are also available in-store grew by 22%. The second two-man delivery warehouse, at Marsh Leys, Bedford, which opened earlier this year is building to capacity. Argos will have quick pay kiosks in over 220 stores for peak Christmas trading. In those stores where they are present, kiosks process about 7% of sales. This reduces queuing in-store for customers and improves staff efficiency. 4% of Argos' sales in the first half were ordered over the Internet. In addition, 6% of total sales were reserved by customers, either by phone, Internet or text messaging, for later collection in-store. Financial review Argos again outperformed in its market. In the first six months of the year, sales at Argos were up by 14%. New stores contributed 7% of this growth, with an increase in like-for-like sales of 7%. Sales grew particularly strongly in consumer electronics, mobile phones, bedding, textiles and toys. Gross margins at Argos were slightly up in the first half, with continuing supply chain benefits funding the impact of adverse product mix and price reductions. Operating profit increased by 27%, with a further margin advance to 5.3% (up 0.5%). This reflects the benefits of strong volume growth (both new space and like-for-like). The first half of the year also included the costs of the Argos Extra trial and costs associated with the two new large distribution centres, which are not yet working at full capacity. OFT update Argos expects the Office of Fair Trading ('OFT') to make a further announcement on 21 November on its investigation into alleged price fixing agreements. This follows the addition by the OFT of three new witness statements into its original evidence. Argos continues, as it has for the last 12 months, to refute vigorously any suggestion that it has been involved in any anti-competitive activity. The toy market in the UK is very price competitive and Argos prides itself on the great value of its toy offer. Homebase 7 months to September 2003 2003 2002 1 £m £m Sales 938 - Operating profit 71.5 - Operating margin 7.6% 1. In the seven month period to 30 September 2002, Homebase had sales of £899m and operating profit of £77.4m. Homebase is being positioned as the UK's leading home enhancement retailer. Its strategic priorities are to: - improve the existing core business; - enhance and extend its home furnishings offer; and - deliver synergies by leveraging the scale and expertise of ARG. Operational review During the seven months under review, the initial objective was to operate effectively through Homebase's first Easter peak trading period under ARG ownership. Following that, the focus has been on addressing its strategic priorities. Improve the existing core business. As expected at the time of acquisition, there are significant opportunities to improve retail disciplines. Customer service is being improved. A major culture change programme has been introduced to improve areas such as customer service. By Easter 2004, all 17,000 staff will have completed training. To date, over 15,000 employees, both in-store and at the centre, have started to participate in this programme. Stock availability has been improved. On shelf availability at Homebase has been low, due primarily to poor processes. It has been improved in recent months by better stockroom management and benefits deriving from the recently introduced SAP system. In-store standards are being improved to give consistency across the chain. Homebase will continue to open new stores. At 30 September 2003, it had 273 stores, having opened two, closed two and relocated two during the first half of the year. For the full year, Homebase plans to open seven stores, close two and relocate three stores. Enhance and extend its home furnishings offer. The Homebase brand and customer franchise allow it to differentiate itself from its competitors to develop beyond DIY into the long-term growth areas of furniture and homewares. Since acquisition, there has been much progress here. New kitchen and bathroom ranges have now been rolled out to around 200 stores. An additional 16 mezzanines were added in the first half, bringing the total to 52. As previously stated, the mezzanine floors provide additional space for kitchens, bathrooms and furniture, give about a 15% uplift in sales and an attractive return on investment. About 15 new mezzanines will be added in the second half. A new home furnishings range, called miHome, has been trialled in ten stores since September 2003, offering a modern, quality product at very competitive prices. New merchandising techniques and different space allocation have also been trialled on four mezzanine floors since October 2003. Results from both of these initiatives will be incorporated into mezzanine plans for the next financial year. Leveraging the scale and expertise of ARG. The degree of overlap between Argos and Homebase in products, suppliers and skills means that there are significant gains to be achieved over time by working closely together in many areas. Supply chain improvements are under way at Homebase. At the time of acquisition, ARG identified at least £20m of annual synergies, primarily from scale benefits and direct importing. At least £5m of savings should be achieved in the current financial year, primarily through terms harmonisation between Argos and Homebase. Personal loans and a new store card have been launched at Homebase, using the same infrastructure and systems as Argos. Over time, these are expected to drive product sales, especially of big ticket items, by providing Homebase customers with a flexible and competitive credit offer. Improved home delivery processes have been introduced, reducing customer delivery times and increasing store efficiency. A longer-term solution is being developed building on Argos' expertise. Financial review In the seven months to September 2003, Homebase increased its sales by 4%, or 2% on a like-for-like basis. Although in general the DIY market slowed in the second quarter, good sales performances were seen from kitchens, bathrooms and garden. Gross margins were in line with the same period last year. Operating profit was £71.5m in the seven months to 30 September 2003. This is after additional costs in respect of depreciation and rates, mainly driven by the year-on-year impact of the roll-out of mezzanines, together with costs of change of approximately £3m. A similar cost is expected here in the second half. Financial Services 6 months to 30 September 2003 2002 1 £m £m Sales 25 14 Operating loss (3.3) (6.2) 1. Restated to exclude discontinued home shopping activities. ARG Financial Services works closely with Argos and Homebase to provide their customers with the most appropriate credit offers to drive product sales. By doing so, it is also building a customer base to which it can cross-sell a range of financial products, such as personal loans and insurance. The Argos store card continued its strong performance during the first half of the year, funding 9% of Argos sales. The Argos personal loans book more than doubled during the first half. Homebase introduced its personal loan offer in April 2003 and further revenue investment is expected in the second half of the year to support both this and the new Homebase store card, which was launched in October 2003. At 30 September 2003, the gross loan book at ARG Financial Services was £271m, up from £192m at the beginning of the financial year. Wehkamp 6 months to 30 September 2003 2002 1 Change at £m £m constant FX rates Sales 117 107 (1%) Operating profit 10.9 10.7 (8%) Operating margin 9.3% 10.0% 1. Restated to exclude discontinued Swedish home shopping activities. Sales and operating profit at Wehkamp, the leading home shopping brand in Holland, were 1% and 8% lower in euros. This reflects the difficult economy and retail sector in the Netherlands and increased competition in the Dutch home shopping market. Sales through Wehkamp's website continue to grow, reaching 20% of total revenue compared to 14% in the same period last year. Discontinued activities On 27 May 2003, GUS announced the disposal for about £590m of its Home shopping businesses in the UK, Ireland and Sweden, together with Reality, its logistics and customer care business. The disposal was unconditional in the United Kingdom. Gross disposal proceeds of £450m have been received and the balance of about £140m is due in May 2006. EXPERIAN 6 months to 30 September Sales Operating profit --------------------- --------------- --------------- -------- --------- 2003 2002 2003 2002 £m £m £m £m -------- --------- -------- --------- --------------------- Experian North America 365 355 93.9 80.6 Experian International 273 223 51.8 37.5 -------- --------- -------- --------- Total 638 578 145.7 118.1 --------------------- -------- --------- -------- --------- Operating margin 22.8% 20.4% --------------------- -------- --------- -------- --------- Experian had another successful six months. At constant exchange rates, sales increased by 13% and operating profit by 28%. Experian continued to generate very strong cash flow in the first half. Additional segmental information on Experian is given in Appendix Two. Strategic review Experian has a clear global strategy for growth, against which further advances were made in the first half. Build on core businesses Experian continues to win new business, including major database contracts in North America and the contract to support the national UK launch of Marks & Spencer's '&more' combined credit and loyalty card. It also continues to gain share in new markets such as Spain. Sell new solutions Product innovation is key to Experian in driving growth and winning share. Further investment was made in the first half in R&D and new product development. Grow by targeted acquisitions In the financial year to date, Experian has spent over £100m on acquisitions. These build on its core competencies (managing large databases and building specialist analytical solutions), enabling Experian to leverage its assets and skills more widely. Acquisitions bring new data or new products; they take Experian into new geographical or vertical markets; and they strengthen core operations by improving efficiencies. Experian North America 6 months to 30 September 2003 2002 Change at £m £m constant FX rates Sales 365 355 10% Operating profit 93.9 80.6 25% Of which: - Direct business 70.0 65.5 15% - FARES 23.9 15.1 69% Operating margin 25.7% 22.7% In the first six months, Experian North America generated record sales and profits, with sales up by 10% and operating profit by 25% in dollars. Operational review Emerging businesses grew strongly in the first half, including business information, credit solutions, fraud solutions and Consumer Direct. The latter grew sales in the first half by over 60%, accounting for 14% of Experian North America sales. Experian further reinforced its market leadership by becoming the premier provider of consumer credit services to the major Internet portals, including Yahoo, AOL and MSN. At the end of the period, 1.64m consumers used the annual subscription service. There was good progress on the acquisition and integration of affiliate credit bureaux. During the first half, an additional seven affiliates were purchased, bringing the total to 18 at a cost of $100m. The Transamerica real estate tax service and flood hazard certification businesses were acquired in early October by FARES, Experian's 20% owned real estate information joint venture. GUS contributed $75m of the total purchase price of $375m. When combined with FARES' existing activities, the acquisition gives market leadership and is expected to deliver annual synergies in excess of $50m over the next 18 months. This acquisition is expected to be a major factor offsetting the impact on the profit of FARES of the current slowdown in the mortgage refinancing market. Financial review In dollars, sales in Credit Information and Solutions, which account for nearly 70% of North America sales, together grew by 14%. The main contributions to this growth were from Consumer Direct, the acquisitions of its affiliate bureaux and strength in the mortgage market although, as anticipated, this slowed as the half progressed. In dollars, sales in Marketing Information and Solutions (nearly 25% of sales) together grew by 3%. Marketing Information sales were lower than last year, affected by continued weakness in the direct marketing industry, especially in the catalogue and retail sectors. However, Experian achieved growth in Marketing Solutions in particular by delivering some large database management projects for clients in the telecommunications, retail and financial services sectors. Operating profit increased by $30m or 25% to $152m. FARES had a record half, contributing $16m of this growth. It benefited from the exceptionally strong mortgage market and has now begun to reduce cost levels as this slows. Excluding FARES, operating profit grew by 15%, expanding the operating margin by 0.8% to 19.2%. Although there were significant increases in cost categories such as information security, insurance and healthcare, tight controls over all other costs remained in place. Experian International 6 months to 30 September 2003 2002 Change at £m £m constant FX rates Sales 273 223 18% Operating profit 51.8 37.5 36% Operating margin 19.0% 16.8% Experian International, which accounts for over 40% of total Experian sales, again generated double-digit growth in sales and profits, with an increase in sales of 18% and operating profit of 36% at constant exchange rates. Acquisitions, net of disposals, contributed 11% to sales growth. Underlying sales in the UK continued to grow at double-digit rates. Operational review Experian International won two significant multi-year, multi-million pound account processing contracts, one renewing a four-year partnership with Morgan Stanley and the other a five-year contract supporting Marks & Spencer in the national launch of its '&more' combined credit and loyalty card. Experian has a unique range of services which enable a complex project such as the '& more' launch. This included the conversion of 2.6m accounts from store cards to combined credit and loyalty cards during the month of October. There has been good progress in integrating recent acquisitions, including Nordic Info Group and Experian-Scorex. Both are delivering the financial and operational benefits expected at the time of acquisition. The integration of Experian-Scorex has created a global decision solutions company. Experts in each region, supported by global product development, consultancy and marketing give Experian-Scorex consistent products, greater global knowledge and most importantly speed to market across the world. For example, Experian-Scorex is helping financial institutions with their obligations under the Basel II Capital Accord. Financial review Excluding acquisitions and disposals, sales of Credit Information and Credit Solutions together grew by 12%. This was driven by strong growth in consumer lending in the UK, by high demand for value-added products throughout the region and for credit information in Spain and France in particular. Sales of Marketing Information and Marketing Solutions together grew by 17%. Despite a difficult background in the direct marketing industry in the UK, Experian drove growth outside its core financial services clients, especially in insurance and business-to-business marketing. In Outsourcing, excluding the previously anticipated completion of a three-year contract with one client in France, underlying sales were up 2% (down 7% including this contract last year). Experian continued to win contracts in business process outsourcing, call centres and card processing, especially in France, for clients including Credit Lyonnais. At constant exchange rates, operating profit at Experian International increased by 36% in the first half, with the margin increase driven almost equally by first time contributions from acquisitions and by progress in the underlying business, especially changing mix and cost reduction efforts. Experian International has also been rationalising underperforming activities, such as outplacement in Holland and cheque printing in France. BURBERRY GUS has a majority stake in Burberry Group plc. The following is an abridged version of the latter's Interim Results announcement released on 18 November 2003. 6 months to 30 September 2003 2002 Change at £m £m constant FX rates Sales 321 274 17% Operating profit 66.9 55.1 21% Operating margin 20.8% 20.1% Underlying figures are calculated at constant exchange rates and exclude the impact of the July 2002 acquisition of the operations of Burberry's distributor in Korea. Burberry performed strongly over the first half, both in terms of financial results and strategic progress. This was despite challenging macro-economic, political and health-related factors. It continued to drive the business through implementing its key growth strategies by product, region and channel. Operational review By product Burberry enjoyed progress in all major product categories, with the fastest growth in menswear, reflecting design and merchandising efforts. Womenswear showed continued strength across its product range. With the softness in travel and tourist related sales, which affected the luxury goods industry generally, accessories' share of the sales mix was broadly unchanged, in line with expectations. Burberry Brit, the new fragrance, was launched in the US and Europe during early Autumn, generating a strong response from consumers. By region Burberry continues to extend its global reach, opening, often with partners, six more outlets in China, a store in Kuwait and from early 2004, a second store in Tokyo and a first in Moscow. Throughout the first half, the US was consistently the best performing market. Sales growth in Spain resumed, reflecting repositioning efforts in that market. Effective September 2003, Burberry assumed the direct role of managing and monitoring the non-apparel licensees in Japan. Other European and Asian markets generally experienced varying degrees of recovery during the first half. By distribution channel Retail sales increased 25% in the first half (20% on an underlying basis), driven primarily by new stores. Burberry opened three stores in the first half, including Milan, its first in Italy. At 30 September 2003, Burberry operated 136 retail locations. A further six openings are scheduled for the second half of the year. Wholesale revenues increased by 14% during the half (13% on an underlying basis), driven by double-digit gains for the Autumn/Winter 2003 season. On the basis of the orders received to date, Burberry anticipates mid to high single-digit sales growth for the Spring/Summer 2004 season. Licensing revenues in the first half increased by 13% (15% underlying), reflecting increases in certain royalty rates and single-digit volume gains in Japan, as well as strong sales gains by global product licensees including fragrances, eyewear and children's apparel. Financial review Total sales in the first half increased by 17%, or by 16% on an underlying basis. At constant exchange rates, operating profit increased by 21% to £66.9m. Gross margin at 55.6% was stable while the expense ratio improved, reflecting focused cost control and expense leverage. Operating margin expanded from 20.1% to 20.8%. SOUTH AFRICAN RETAILING 6 months to 30 September 2003 2002 Change at £m £m constant FX rates Sales 73 54 6% Operating profit 19.8 13.8 11% Operating margin 27.0% 25.6% As stated in May 2003, GUS intends, subject to market conditions, to arrange a partial IPO for its South African Retailing business on the JSE Securities Exchange during calendar 2004. This process is on track. The business operates 399 Lewis furniture stores, 45 Best Electric stores and offers consumer insurance and related financial services. Sales in rand increased by 6% in the first half, driven by further improvements in the merchandise offers and marketing strategies, together with better economic conditions. Consumer confidence in South Africa has improved during the last six months with reductions in taxes and lower inflation and interest rates. Operating profit in rand grew by 11%, with a further 1.4% improvement in the operating margin. Growth in financial services, lower repossession losses and ongoing cost saving initiatives all contributed to this very healthy performance. The business also produced strong cash flow. The rand strengthened in the first half of the year from an average rate of £1= R15.8 in 2002 to R12.2 in 2003. This increased reported sales by £17m and operating profit by £4.5m. The rate at 30 September 2003 was £1=R11.6 (2002: R16.5). OTHER BUSINESSES 6 months to 30 September Operating profit/(loss) 2003 1 2002 £m £m Property 15.0 12.6 Finance - 4.0 gusco.com - (1.4) Central costs (9.8) (9.2) 1. As previously announced, from 1 April 2003, the results of the Finance Division and gusco.com have been included in central costs as they are so small. Property The joint venture with The British Land Company plc had a successful first half. It sold a further 15 properties, raising £48m, which was used to repay borrowings. GUS' 50% share of operating profit was ahead of the same period last year, as gains on disposal were achieved due to the general upturn in the retail property market. Increasing rents from the remaining portfolio offset the fall in rental income from sold properties. At 30 September 2003, the portfolio of 104 properties was valued at £761m. GUS' investment in the joint venture, including its loans to the venture, was £192m. After the period end, GUS has sold its equity stake in the joint venture for £120m. In addition, outstanding loans by GUS to the joint venture have been fully repaid. It is anticipated that an exceptional loss of approximately £5m will be booked in the second half of the year to reflect this transaction. Central costs The wind down of the General Guarantee Finance loan book was largely completed by 31 March 2003, and all securitised debt repaid by that date. At 30 September 2003, GGF's outstanding advances, net of provisions, were £24m. MyPoints Europe, the only remaining investment in gusco.com, was sold in September 2003. INTEREST COSTS Interest costs were £14m higher than last year. This largely reflects the acquisition of Homebase (£22m increase in interest costs), partly offset by the interest benefit arising on the proceeds from the disposal of the Home shopping businesses (£8m). EXCEPTIONAL ITEMS 6 months to 30 September 2003 2002 £m £m Net profit on partial IPO of Burberry - 139.3 Loss on sale of businesses (15.6) (1.3) Total (charge)/profit (15.6) 138.0 During the first half, the exceptional costs related to the sale of the Home shopping businesses. The total sum of £15.6m is made up of £10.9m from the write-off of goodwill on businesses that formed part of the activities sold and £4.7m from transaction and other related costs. CASH FLOW AND NET DEBT The Group's free cash flow during the first half was £258m, compared to £226m in the same period last year. After the payment of dividends, acquisitions and disposals, there was a net cash inflow of £503m for the first half, compared to £120m in the same period last year. Net debt was £1,513m at 30 September 2003. APPENDIX ONE - Restated sales and profit The Home shopping and Reality businesses were sold in May 2003. The tables below restate sales and profits for the six months to 30 September 2002 between continuing and discontinued activities. ARG - Restated sales Six months to 30 September 2002 As reported Restated £m Argos 1,284 1,218 Home Shopping UK & Ireland 704 - Financial Services 14 14 Home Shopping Continental Europe 128 107 Continuing activities 2,130 1,339 Discontinued activities - 791 Total 2,130 2,130 ARG - Restated operating profit Six months to 30 September 2002 As reported Restated £m Argos 52.1 58.0 Home Shopping UK & Ireland 9.5 - Financial Services 2.2 (6.2) Home Shopping Continental Europe 12.4 10.7 Continuing activities 76.2 62.5 Discontinued activities - 13.7 Total 76.2 76.2 GUS - Restated sales and operating profit Six months to 30 September 2002 Sales Operating £m profit ARG 1,339 62.5 Experian 578 118.1 Burberry 274 55.1 Other 56 19.8 Continuing activities 2,247 255.5 Discontinued activities (ARG) 791 13.7 Total 3,038 269.2 Net interest (22.4) Profit before amortisation of goodwill, exceptional items and taxation 246.8 APPENDIX TWO - Additional information on Experian Sales for Experian North America 6 months to 30 September 2003 2002 Change $m $m Credit - Information 360 314 15% - Solutions 48 43 11% Total 408 357 14% Marketing - Information 63 68 (8%) - Solutions 77 68 14% Total 140 136 3% Outsourcing 43 44 (3%) Sales 591 537 10% Sales for Experian International 6 months to 30 September 2003 2002 Underlying £m £m change 1 Credit - Information 68 45 10% - Solutions 85 69 14% Total 153 114 12% Marketing - Information 29 25 16% - Solutions 17 14 18% Total 46 39 17% Outsourcing 2 75 71 (7%) Discontinued activities/eliminations (1) (1) - Sales 273 223 7% 1. Excluding major acquisitions and disposals and at constant exchange rates. 2. Excluding the previously anticipated completion of a three-year contract with one client in France, Outsourcing sales were up 2%. This information is provided by RNS The company news service from the London Stock Exchange

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