Trading Statement

GUS PLC 14 January 2002 14 January 2002 GUS PLC THIRD QUARTER TRADING UPDATE GUS plc, the retail and business services group, today issues its regular update on trading in its main businesses. John Peace, Group Chief Executive of GUS, said: 'Against the background of current economic conditions, GUS has made further good progress in the third quarter, highlighted by Argos which delivered outstanding like-for-like sales growth of 14%, driven by more choice, low prices and increased convenience.' Experian % change in sales year on year for the three months to 31 December 2001 % Total Underlying* Global Experian 8% 5% Experian UK 10% 8% Experian Rest of World 24% 12% Experian International 16% 10% Experian North America 5% 2% * Underlying sales growth excludes acquisitions and divestments and is at constant exchange rates. Experian's worldwide sales for the third quarter showed a 5% underlying increase. Experian International, which accounts for over one-third of worldwide sales, has continued to deliver double-digit sales growth during the third quarter. Underlying sales were up by 8% in the UK, with continued double-digit growth in Credit Information and Credit Solutions but some weakness in sales of Marketing Information to the financial services sector. Underlying sales growth in Rest of World was 12%, led by a strong performance by Outsourcing in France. Sales in Experian North America increased by 2% on an underlying basis. Sales in Credit Information grew, benefiting from increased demand from the automotive and mortgage sectors. Sales in Marketing Solutions and Outsourcing were down year-on-year, reflecting a reduction in marketing activity by US corporate clients due to recessionary economic pressures and the impact of terrorist attacks. With tougher sales comparatives in the January to March quarter, the business is continuing to focus aggressively on cost efficiencies. FARES, the real estate information joint venture, again performed very well in the quarter. Experian North America has further strengthened its management team. Don Robert, who joined Experian in April 2001, has been appointed Chief Operating Officer. He is succeeded as President of Information Solutions by Chris Callero, who previously held senior positions at Bank of America, Bankers Trust and Wink Communications. Argos Retail Group % change in sales year on year for the 14 weeks to 5 January 2002 % Argos* - total 17 - like-for-like 14 UK Home Shopping (1) * These figures exclude the impact of Argos Additions and jungle.com. Against a background of strong consumer demand in its markets, sales at Argos, excluding Argos Additions and jungle.com, grew by 17% and by 14% on a like-for-like basis. Sales were particularly strong in consumer electronics, furniture and toys. Gross margins remained firm. Argos continues to drive sales through more choice, low prices and increased convenience. In particular, Argos Direct, the delivery-to-home operation, traded very well, with sales up by nearly two-thirds over the same period last year. In the third quarter, Argos Direct accounted for 12% of total Argos' sales - up from 9% in the comparable period last year. Sales at UK Home Shopping for the period were marginally below last year. Average spend per customer increased as the business continued to focus on its more profitable customers. Gross margins were unchanged compared to last year. We continue to invest in initiatives across Argos Retail Group: - Argos plans to open 24 stores this financial year, as part of its recently announced accelerated store opening programme, bringing the total to 493 by the end of March 2002; - Argos Additions has shown continued growth, achieving sales of £36m in the period; - at the end of December, the number of Argos store card customers had grown ahead of expectations to over 500,000, up from 350,000 at September 2001. Balances outstanding were nearly £100m; and - e-commerce sales in the third quarter, including jungle.com, were £48m, two-thirds higher than last year. Reality In what was an exceptionally busy period supporting Argos Retail Group, core logistics sales to third parties still grew by over 10% in the third quarter. Total reported sales to external customers fell modestly in the same period, due to a marked slowdown in market demand for web design services and the withdrawal from certain peripheral activities. Given the growing importance of home delivery to Argos Retail Group, Reality will report into ARG from 1 April 2002. Experian International will take on responsibility for call centre and related activities, serving predominantly external financial services clients. Reality will continue to focus on the two key objectives it has successfully pursued since its formation in May 2000. These are to reduce costs and improve service levels for ARG and external customers and to win further third party business. Burberry % change in sales year on year for the three months to 31 December 2001 % Total (including Spain) 1 Underlying (including Spain)* (2) * Underlying sales growth is at constant exchange rates and excludes discontinued Wholesale activities. Despite the immediate negative impact of September 11, reported sales at Burberry in the third quarter were little changed from last year. Royalty income in the third quarter was strong, reflecting further volume growth in Japan in particular. Sales in Burberry's 60 directly-operated Retail stores were slightly up at constant exchange rates compared to the same quarter last year. Sales recovered strongly in December, especially in the United States. The third quarter is traditionally a quiet period for Burberry's Wholesale operations and sales were modestly down on last year. However, for the period July to December 2001, which is largely comprised of Autumn/Winter deliveries, Wholesale sales, including Spain, were up 14% on an underlying basis. The overall Spring/Summer 2002 Wholesale order book indicates that single digit sales growth should be achievable. Burberry has now completed the acquisition of the operations of its distributors based in Hong Kong, Singapore and Australia, with effect from 1 January 2002. The initial cost will not be greater than £15m and the deal is expected to be immediately earnings enhancing, adding incremental operating profit of £5m to £10m in the year to March 2003. It remains the Group's intention to arrange a partial IPO for Burberry by June 2002, subject to market conditions. Other divisions Sales of our South African Retailing business in rand for the third quarter were unchanged compared to last year. The weakness of the rand will affect its reported profits (£1=15 rand for the third quarter this year, compared to last year's average rate of £1=10.84 rand). Future announcements GUS will announce its preliminary results on 29 May 2002. The Second Half Trading Update will be on 16 April 2002. Enquiries: GUS David Tyler Finance Director Tel: 020 7495 0070 Fay Dodds Investor Relations Finsbury Rupert Younger Tel: 020 7251 3801 Rollo Head The announcement is also available on the GUS web site www.gusplc.com. All % change comments refer to growth compared to the same period a year earlier, unless otherwise stated.

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