AGM Statement

Hays PLC 8 November 2001 8 November 2001 HAYS plc: AGM STATEMENT Hays plc, the leading provider of outsourced business solutions, held its Annual General Meeting at noon today. Bob Lawson, Chairman and acting CEO, gave the following update to shareholders: Current Trading _______________ 'In an increasingly challenging environment the market's profit expectation for the current year has been reduced in the past four months. Activity levels in Commercial remain satisfactory, with good growth in Business Process Outsourcing. This growth has so far largely offset the impact on profit of discontinuing the Mailine service in the autumn of last year. In Personnel the market is deteriorating and in September and October operating profit was below the prior year. Nevertheless temporary placements outside the IT sector, Australia and the City of London are still showing some growth. We believe that the Personnel Division is continuing to out-perform other quoted companies in its sector and is gaining market share. In Logistics the difficult trading experienced in the final quarter of last year has, as previously indicated, continued into the first half of this year. Growth is expected to resume in the second half following contract wins in the last six months. Board Changes _____________ Lionel Stammers, who joined Hays at its listing in 1989, retires at the conclusion of the Annual General Meeting today after twelve years' exemplary service as a Non-Executive Director. I would like to express my thanks to Lionel for his contribution to the Board and particularly for the help and support he has given me in recent months. I wish him all happiness during his retirement. We expect to announce the appointment of additional Non-Executive Directors shortly. Outlook _______ In the current climate it is difficult to predict the full year outcome. Our Commercial and Logistics Divisions are less sensitive to changes in the economy although some major customers are currently cautious about major outsourcing initiatives, or are delaying projects. Personnel is more sensitive to the economic environment, but will continue to strengthen its relative position in the markets addressed'. Enquiries _________ Bob Lawson, Chairman, Hays plc 01483 302203 Neil McLachlan, Finance Director, Hays plc Graham Williams, Executive Director, Hays plc Jon Coles, Brunswick 020 7404 5959

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Hays (HAS)
UK 100

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