Contract win

Hays PLC
16 November 2001

                                                             16 November 2001


               HAYS WINS SIGNIFICANT HR OUTSOURCING CONTRACT
                       WITH LIVERPOOL VICTORIA GROUP

Hays plc ('Hays') has won a significant 7 year contract with Liverpool
Victoria Group, the UK's largest friendly society, to provide an integrated
HR process management service. This contract provides Hays with a key
platform for the further development of integrated HR solutions.

Hays will provide a complete outsourced HR operation for the 2,800 employees,
including:

*   HR administration and personnel records management;
*   Compensation and benefits advice;
*   Payroll administration and management;
*   Permanent and temporary staff recruitment;
*   Training and development programs;
*   Financial services regulatory referencing; and
*   Employee relationship services.

The service provided will use integrated HR database and workflow management
software to ensure the achievement of Best Professional Practice within the
Financial Services environment.

Bob Lawson, Chairman of Hays commented, 'We are pleased to have been awarded
this contract, which represents a major step forward for Hays in the delivery
of integrated HR solutions to our customers. This is an area of high growth,
where we consider our combined group skills provide us with excellent
development opportunities'

Joan Halliwell, Group Director of People Services at Liverpool Victoria,
added, 'This is a major step in our long term policy of creating selected
partnerships with specialist support service providers, to enable us to focus
even more effectively on our core business of offering competitive products
and top class service to our members and customers.'

                                 - Ends -

For further information, please contact:

Bob Lawson             Chairman, Hays plc                       01483 302 203
Neil McLachlan         Group Finance Director, Hays plc         01483 302 203

Jon Coles              Brunswick                                020 7404 5959

Kate Coney             Press officer, Liverpool Victoria         01202 502204
                                                          Mobile [phone]

Notes to Editors

Liverpool Victoria was established in 1843 and is the largest Friendly
Society in the UK*. The group has about one million members and approximately
£4.8 billion of funds under management.

The Liverpool Victoria group provides a broad range of financial services,
including life assurance, general insurance, asset management, banking, and
independent financial planning advice through wholly owned subsidiary brand
Frizzell, which is regulated by the FSA. Liverpool Victoria employs around
2,800 staff, mostly based in Bournemouth servicing in excess of two million
customers across the United Kingdom.

Liverpool Victoria Friendly Society Limited & subsidiaries, County Gates,
Bournemouth BH1 2NF. The Liverpool Victoria Marketing Group is regulated by
the FSA and only provides advice on its own products.



* Source: The Association of Friendly Societies Yearbook 2001-2002