Trading Statement

9 January 2003 TRADING UPDATE Hays plc will announce its interim results on 4 March and today issues the following trading update. Group pre-tax profit before exceptional items and goodwill amortisation for the first half and the full year to 30 June 2003 is expected overall to be in line with our previous guidance. Hays Personnel continues to perform well compared with many other staffing businesses and trading in the first half of the year is slightly ahead of our expectations. There has been no material change in month-on-month performance since the last update. We were pleased to be awarded a long term licence by Postcomm on 23 December. The award of the licence provides Hays with the opportunity to address new markets over the medium term but does not affect our expectations for Mail and Express for the current financial year. Trading in the Commercial division remains difficult. The archive storage and offshore processing businesses remain on track. However, continuing poor volumes and pricing pressure in the contact centre operations will leave the division below our expectations. The results for Logistics are expected to be in line with our expectations. The review of Group strategy announced at the Annual General Meeting is progressing well and we will provide an update, as previously announced, in March. -ends- Enquiries: Colin Matthews Chief Executive Officer +44 (0)1483 302203 Hays plc Jon Coles Brunswick +44 (0)20 7404 5959 Conference call: Colin Matthews of Hays plc will conduct a conference call for analysts and investors at 11:00 am UK time on 9 January 2003. The dial-in details are as follows: Call in number: +44 (0) 20 7162 0125 Password: Hays / Colin Matthews The call will be recorded and available for playback for 10 working days as follows: UK/European replay dial-in number: +44 (0) 20 8288 4459 UK Freephone number: 0500 637 880 UK/European access code: 476422 USA dial-in number: +1334 323 6222 USA access code: 476422 The Instant Replay will be available until 19 January 2003.

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Hays (HAS)
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