· Operating expenses increased by US$946m due to higher costs associated with Regulatory Programmes and Compliance, an increase in Global Resourcing costs in India and mainland China and the 2013 release of a litigation provision in Asia. In addition, the UK bank levy charge of US$1.1bn in 2014 was higher than the charge of US$916m in 2013, primarily due to an increase in the rate of the levy. This was partly offset by a reduction in North America by the expiry of the TSAs relating to the sale of the CRS business.
Analysis by global business
HSBC profit/(loss) before tax and balance sheet data
|
|
2014 |
||||||||||||
|
|
Retail Banking |
|
Commercial Banking |
|
Global |
|
Global |
|
Other39 US$m |
Inter- elimination55 US$m |
|
Total |
|
Profit/(loss) before tax |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net interest income/(expense) |
|
16,782 |
|
10,506 |
|
7,022 |
|
994 |
|
(501) |
|
(98) |
|
34,705 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net fee income/(expense) |
|
6,668 |
|
4,738 |
|
3,560 |
|
1,056 |
|
(65) |
|
− |
|
15,957 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Trading income/(expense) excluding net interest income |
|
(28) |
|
620 |
|
4,063 |
|
298 |
|
(100) |
|
− |
|
4,853 |
Net interest income/(expense) on trading activities |
|
9 |
|
(2) |
|
1,798 |
|
(4) |
|
8 |
|
98 |
|
1,907 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net trading income/(expense) 50 |
|
(19) |
|
618 |
|
5,861 |
|
294 |
|
(92) |
|
98 |
|
6,760 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Changes in fair value of long- |
|
− |
|
− |
|
− |
|
− |
|
508 |
|
− |
|
508 |
Net income/(expense) from other financial instruments designated |
|
1,675 |
|
288 |
|
12 |
|
(1) |
|
(9) |
|
− |
|
1,965 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income/(expense) from financial instruments designated at fair value |
|
1,675 |
|
288 |
|
12 |
|
(1) |
|
499 |
|
− |
|
2,473 |
Gains less losses from financial investments |
|
14 |
|
31 |
|
1,117 |
|
9 |
|
164 |
|
− |
|
1,335 |
Dividend income |
|
24 |
|
18 |
|
80 |
|
5 |
|
184 |
|
− |
|
311 |
Net insurance premium income |
|
10,570 |
|
1,296 |
|
5 |
|
50 |
|
− |
|
− |
|
11,921 |
Other operating income |
|
719 |
|
248 |
|
124 |
|
33 |
|
6,176 |
|
(6,169) |
|
1,131 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total operating income |
|
36,433 |
|
17,743 |
|
17,781 |
|
2,440 |
|
6,365 |
|
(6,169) |
|
74,593 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net insurance claims56 |
|
(11,839) |
|
(1,440) |
|
(3) |
|
(63) |
|
− |
|
− |
|
(13,345) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net operating income4 |
|
24,594 |
|
16,303 |
|
17,778 |
|
2,377 |
|
6,365 |
|
(6,169) |
|
61,248 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment (charges)/ recoveries and other credit risk provisions |
|
(1,819) |
|
(1,675) |
|
(365) |
|
8 |
|
− |
|
− |
|
(3,851) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net operating income |
|
22,775 |
|
14,628 |
|
17,413 |
|
2,385 |
|
6,365 |
|
(6,169) |
|
57,397 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Employee expenses57 |
|
(5,038) |
|
(2,439) |
|
(3,655) |
|
(732) |
|
(8,502) |
|
− |
|
(20,366) |
Other operating expenses |
|
(12,484) |
|
(5,050) |
|
(8,373) |
|
(1,046) |
|
(99) |
|
6,169 |
|
(20,883) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total operating expenses |
|
(17,522) |
|
(7,489) |
|
(12,028) |
|
(1,778) |
|
(8,601) |
|
6,169 |
|
(41,249) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating profit/(loss) |
|
5,253 |
|
7,139 |
|
5,385 |
|
607 |
|
(2,236) |
|
− |
|
16,148 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Share of profit in associates |
|
398 |
|
1,605 |
|
504 |
|
19 |
|
6 |
|
− |
|
2,532 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Profit/(loss) before tax |
|
5,651 |
|
8,744 |
|
5,889 |
|
626 |
|
(2,230) |
|
− |
|
18,680 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
% |
|
% |
|
% |
|
% |
|
% |
|
|
|
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Share of HSBC's profit before tax |
|
30.3 |
|
46.8 |
|
31.5 |
|
3.4 |
|
(12.0) |
|
|
|
100.0 |
Cost efficiency ratio |
|
71.2 |
|
45.9 |
|
67.7 |
|
74.8 |
|
135.1 |
|
|
|
67.3 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Balance sheet data40 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
US$m |
|
US$m |
|
US$m |
|
US$m |
|
US$m |
|
|
|
US$m |
Loans and advances to customers (net)27 |
|
359,744 |
|
313,999 |
|
254,463 |
|
44,102 |
|
2,352 |
|
|
|
974,660 |
Total assets |
|
499,083 |
|
372,739 |
|
1,839,644 |
|
88,342 |
|
164,537 |
|
(330,206) |
|
2,634,139 |
Customer accounts27 |
|
581,421 |
|
363,654 |
|
319,121 |
|
85,465 |
|
981 |
|
|
|
1,350,642 |
|
|
2013 |
||||||||||||
|
|
Retail Banking and Wealth |
|
Commercial Banking |
|
Global |
|
Global |
|
Other39 US$m |
Inter- elimination55 US$m |
|
Total |
|
Profit/(loss) before tax |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net interest income/(expense) |
|
18,339 |
|
10,200 |
|
6,766 |
|
1,146 |
|
(737) |
|
(175) |
|
35,539 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net fee income |
|
7,021 |
|
4,717 |
|
3,482 |
|
1,150 |
|
64 |
|
− |
|
16,434 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Trading income/(expense) excluding net interest income |
|
689 |
|
649 |
|
4,953 |
|
390 |
|
(38) |
|
− |
|
6,643 |
Net interest income/(expense) on trading activities |
|
(3) |
|
− |
|
1,827 |
|
4 |
|
44 |
|
175 |
|
2,047 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net trading income50 |
|
686 |
|
649 |
|
6,780 |
|
394 |
|
6 |
|
175 |
|
8,690 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Changes in fair value of long-term debt issued and related derivatives |
|
− |
|
- |
|
- |
|
- |
|
(1,228) |
|
- |
|
(1,228) |
Net income/(expense) from other financial instruments designated at fair value |
|
1,638 |
|
332 |
|
599 |
|
4 |
|
(576) |
|
(1) |
|
1,996 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income/(expense) from financial instruments designated at fair value |
|
1,638 |
|
332 |
|
599 |
|
4 |
|
(1,804) |
|
(1) |
|
768 |
Gains less losses from financial investments |
|
55 |
|
1 |
|
747 |
|
(3) |
|
1,212 |
|
− |
|
2,012 |
Dividend income |
|
21 |
|
15 |
|
129 |
|
8 |
|
149 |
|
− |
|
322 |
Net insurance premium income |
|
10,543 |
|
1,375 |
|
6 |
|
16 |
|
− |
|
− |
|
11,940 |
Other operating income/(expense) |
|
544 |
|
621 |
|
670 |
|
(239) |
|
6,761 |
|
(5,725) |
|
2,632 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total operating income |
|
38,847 |
|
17,910 |
|
19,179 |
|
2,476 |
|
5,651 |
|
(5,726) |
|
78,337 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net insurance claims56 |
|
(12,107) |
|
(1,545) |
|
(3) |
|
(37) |
|
− |
|
− |
|
(13,692) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net operating income4 |
|
26,740 |
|
16,365 |
|
19,176 |
|
2,439 |
|
5,651 |
|
(5,726) |
|
64,645 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charges and other credit risk provisions |
|
(3,227) |
|
(2,384) |
|
(207) |
|
(31) |
|
− |
|
− |
|
(5,849) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net operating income |
|
23,513 |
|
13,981 |
|
18,969 |
|
2,408 |
|
5,651 |
|
(5,726) |
|
58,796 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Employee expenses57 |
|
(5,219) |
|
(2,327) |
|
(3,549) |
|
(776) |
|
(7,325) |
|
− |
|
(19,196) |
Other operating expenses |
|
(12,029) |
|
(4,722) |
|
(6,411) |
|
(1,453) |
|
(471) |
|
5,726 |
|
(19,360) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total operating expenses |
|
(17,248) |
|
(7,049) |
|
(9,960) |
|
(2,229) |
|
(7,796) |
|
5,726 |
|
(38,556) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating profit/(loss) |
|
6,265 |
|
6,932 |
|
9,009 |
|
179 |
|
(2,145) |
|
− |
|
20,240 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Share of profit/(loss) in associates |
|
384 |
|
1,509 |
|
432 |
|
14 |
|
(14) |
|
− |
|
2,325 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Profit/(loss) before tax |
|
6,649 |
|
8,441 |
|
9,441 |
|
193 |
|
(2,159) |
|
− |
|
22,565 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
% |
|
% |
|
% |
|
% |
|
% |
|
|
|
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Share of HSBC's profit before tax |
|
29.5 |
|
37.4 |
|
41.8 |
|
0.9 |
|
(9.6) |
|
|
|
100.0 |
Cost efficiency ratio |
|
64.5 |
|
43.1 |
|
51.9 |
|
91.4 |
|
138.0 |
|
|
|
59.6 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Balance sheet data40 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
US$m |
|
US$m |
|
US$m |
|
US$m |
|
US$m |
|
|
|
US$m |
Loans and advances to customers (net)27 |
|
375,086 |
|
297,852 |
|
272,473 |
|
44,224 |
|
2,454 |
|
|
|
992,089 |
Total assets |
|
517,085 |
|
360,623 |
|
1,975,509 |
|
97,655 |
|
171,812 |
|
(451,366) |
|
2,671,318 |
Customer accounts27 |
|
579,994 |
|
354,298 |
|
328,800 |
|
96,770 |
|
1,435 |
|
|
|
1,361,297 |
For footnotes, see page 109.