Who we are and what we do
HSBC is one of the world's largest banking and financial services organisations, with around 6,600 offices in both established and faster-growing markets. We aim to be where the economic growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.
We serve around 58 million customers through our four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 81 countries and territories in six geographical regions: Europe, Hong Kong, Rest of Asia-Pacific, Middle East and North Africa, North America and Latin America. Our aim is to be acknowledged as the world's leading international bank.
Listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by about 220,000 shareholders in 129 countries and territories.
Highlights
· Profit before tax down 6% to US$20.6bn and revenue down 5% to US$68.3bn on a reported basis.
· Underlying profit before tax up 18% to US$16.4bn.
· Continued to execute our strategy to grow, simplify and restructure the Group.
· Underlying revenue up 7% reflecting revenue growth, notably in Global Banking and Markets and Commercial Banking.
· Achieved sustainable savings of US$2.0bn, taking our total annualised savings to US$3.6bn, exceeding our cumulative target of US$2.5bn to US$3.5bn since 2011.
· Announced 26 disposals and closures of non-strategic businesses and non-core investments in 2012.
· Return on equity was 8.4%, down from 10.9% in 2011.
· Dividends declared in respect of 2012 US$8.3bn or US$0.45 per ordinary share, up 10% on 2011.
· Core tier 1 capital ratio increased during the year from 10.1% to 12.3%.
Cover image
Financing trade has always been at the heart of HSBC's business, especially in our home market of Hong Kong. Today, Hong Kong International Airport is the world's busiest air cargo hub, with its freight volume accounting for over one-third of the total value of Hong Kong's external trade.
Financial highlights
Earnings per share US$0.74 - down 20% 2011: US$0.92 2010: US$0.73 |
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Dividends per ordinary share1 US$0.41 2011: US$0.39 2010: US$0.34 |
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Net assets per share US$9.09 - up 7% 2011: US$8.48 2010: US$7.94 |
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For the year
Profit before taxation US$20,649m - down 6% 2011: US$21,872m 2010: US$19,037m |
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Underlying profit before taxation US$16,385m - up 18% 2011: US$13,861m
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Total operating income US$82,545m - down 1% 2011: US$83,461m 2010: US$80,014m |
Net operating income before US$68,330m - down 5% 2011: US$72,280m 2010: US$68,247m |
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US$13,454m - down 17% 2011: US$16,224m 2010: US$12,746m |
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At the year-end
Loans and advances US$998bn - up 6% 2011: US$940bn 2010: US$958bn |
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Customer accounts US$1,340bn - up 7% 2011: US$1,254bn 2010: US$1,228bn |
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Ratio of customer advances 74.4% 2011: 75.0% 2010: 78.1% |
Total equity US$183bn - up 10% 2011: US$166bn 2010: US$155bn |
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Average total shareholders' 6.2% 2011: 5.6% 2010: 5.5% |
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Risk-weighted assets US$1,124bn - down 7% 2011: US$1,210bn 2010: US$1,103bn |
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Capital ratios
Core tier 1 ratio 12.3% 2011: 10.1% 2010: 10.5% |
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Tier 1 ratio 13.4% 2011: 11.5% 2010: 12.1% |
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Total capital ratio 16.1% 2011: 14.1% 2010: 15.2% |
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Performance ratios
Credit coverage ratios
Loan impairment charges to 9.9% 2011: 13.8% 2010: 16.9% |
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Loan impairment charges to 0.9% 2011: 1.2% 2010: 1.5% |
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Total impairment allowances to 41.7% 2011: 42.3% 2010: 43.0% |
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Return ratios
Return on average ordinary shareholders' equity2 8.4% 2011: 10.9% 2010: 9.5% |
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Return on average 8.0% 2011: 10.2% 2010: 8.7% |
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Post-tax return on 0.6% 2011: 0.6% 2010: 0.6% |
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Pre-tax return on average risk-weighted assets 1.8% 2011: 1.9% 2010: 1.7% |
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Efficiency and revenue mix ratios
Cost efficiency ratio4 62.8% 2011: 57.5% 2010: 55.2% |
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Net interest income to 45.6% 2011: 48.7% 2010: 49.3% |
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Net fee income to 19.9% 2011: 20.6% 2010: 21.7% |
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Net trading income to 8.6% 2011: 7.8% 2010: 9.0% |
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Share information at the year-end
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Closing market price |
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US$0.50 ordinary shares in issue 18,476m 2011: 17,868m 2010: 17,686m |
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Market US$194bn 2011: US$136bn 2010: US$180bn |
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London £6.47 2011: £4.91 |
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Hong Kong HK$81.3 2011: HK$59.00 |
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American US$53.07 2011: US$38.10 |
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Total shareholder return6 |
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Over 1 year |
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Over 3 years |
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Over 5 years |
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To 31 December 2012 ..................................... |
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139 |
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104 |
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113 |
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Benchmarks: |
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- FTSE 1007 ...................................................... |
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110 |
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121 |
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111 |
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- MSCI World8 .................................................. |
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117 |
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124 |
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97 |
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- MSCI Banks9 .................................................. |
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128 |
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106 |
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68 |
For footnotes, see page 120.