Annual Report and Accounts -

RNS Number : 7192P
HSBC Holdings PLC
31 March 2009
 



Geographical regions


    Page

Summary     

    87

Europe     

    89

Hong Kong     

    99

Rest of Asia-Pacific     

    107

North America     

    119

Latin America     

    129

Additional information on results in 2008 may be found in the 'Financial Summary' on pages 23 to 38.

Summary

Europe

HSBC's principal banking operations in Europe are HSBC Bank plc ('HSBC Bank') in the UK, HSBC France, HSBC Bank A.S. in Turkey, HSBC Bank Malta p.l.c., HSBC Private Bank (Suisse) S.A., HSBC Trinkaus & Burkhardt AG and HSBC Guyerzeller Bank AG. Through these operations HSBC provides a wide range of banking, treasury and financial services to personal, commercial and corporate customers across Europe

Hong Kong

HSBC's principal banking subsidiaries in Hong Kong are The Hongkong and Shanghai Banking Corporation Limited ('The Hongkong and Shanghai Banking Corporation') and Hang Seng Bank Limited ('Hang Seng Bank'). The former is the largest bank incorporated in Hong Kong and is HSBC's flagship bank in the Asia-Pacific region. It is one of Hong Kong's three note-issuing banks, accounting for more than 65 per cent by value of banknotes in circulation in 2007.

Rest of Asia-Pacific (including the Middle East)

HSBC offers personal, commercial, global banking and markets services in mainland China, mainly through its local subsidiary, HSBC Bank (China) Company Limited ('HSBC Bank China'). HSBC also participates indirectly in mainland China through its three associates, Bank of Communications (19.01 per cent owned), Ping An Insurance (16.78 per cent) and Industrial Bank (12.78 per cent), and has a further interest of 8 per cent in Bank of Shanghai.

Outside Hong Kong and mainland China, HSBC conducts business in 20 countries in the Asia-Pacific region, primarily through branches and subsidiaries of The Hongkong and Shanghai Banking Corporation, with particularly strong coverage in IndiaIndonesiaSouth KoreaSingapore and Taiwan. HSBC's presence in the Middle East is led by HSBC Bank Middle East Limited ('HSBC Bank Middle East'), whose network of branches, together with HSBC's subsidiaries and associates, gives it the widest coverage in the region; in Australia by HSBC Bank Australia Limited; and in Malaysia by HSBC Bank Malaysia Berhad ('HSBC Bank Malaysia'), which is the largest foreign-owned bank in the country by operating income and pre-tax profits. HSBC's associate in Saudi Arabia, The Saudi British Bank (40 per cent owned), is the Kingdom's fifth largest bank by total assets.

North America

HSBC's North American businesses are located in the USCanada and Bermuda. Operations in the US are primarily conducted through HSBC Bank USA, N.A. ('HSBC Bank USA') which is concentrated in New York State, and HSBC Finance, a national consumer finance company based in the Chicago metropolitan area. HSBC Markets (USA) Inc. is the intermediate holding company of, inter alia, HSBC Securities (USA) Inc., a registered broker and dealer of securities and a registered futures commission merchant. HSBC Bank Canada and The Bank of Bermuda Limited ('Bank of Bermuda') operate in their respective countries.

Latin America

HSBC's operations in Latin America principally comprise HSBC México, S.A. ('HSBC Mexico'), HSBC Bank Brasil S.A.-Banco Múltiplo ('HSBC Bank Brazil'), HSBC Bank Argentina S.A. ('HSBC Bank Argentina') and HSBC Bank (Panama) S.A. ('HSBC Bank Panama'), which owns subsidiaries in Costa Rica, Honduras, Colombia, Nicaragua and El Salvador. HSBC is also represented by subsidiaries in Chile, the BahamasPeruParaguay and Uruguay and by a representative office in Venezuela. In addition to banking services, HSBC operates insurance businesses in MexicoArgentinaBrazilPanamaHonduras and El Salvador. In Brazil, HSBC offers consumer finance products through its subsidiary, Losango.


In the analysis of profit by geographical regions that follows, operating income and operating expenses 

include intraߛHSBC items of US$2,492 million (2007: US$1,985 million; 2006: US$1,494 million).



Profit/(loss) before tax


2008


2007


2006


US$m


    %


US$m


    %


US$m


    %













Europe     

10,869


    116.7


8,595 


    35.5 


6,974 


    31.5 

Hong Kong     

5,461


    58.7


7,339 


    30.3 


5,182 


    23.5 



Rest of Asia-Pacific 
    



6,468


    69.5




6,009 


    24.8 




3,527 


    16.0 


North America
     


(15,528)


    (166.8)



91 


  
  
0.4

 



4,668 


    21.1 

Latin America         



2,037


    21.9




2,178 


    9.0 




1,735 


    7.9 
















9,307


    100.0




24,212 


    100.0 




22,086 


    100.0

Total assets15


At 31 December


2008


2007


US$m


    %


US$m


    %









Europe     

1,343,011 


    53.1 


1,236,633 


    52.5 

Hong Kong     

407,151 


    16.1 


356,894 


    15.2 


Rest of Asia-Pacific 
    

262,305 


    10.4 


243,205 


    10.3 


North America
     

552,612 


    21.9 


549,285 


    23.3 

Latin America         

97,944 


    3.9 


101,088 


    4.3 

Intra-HSBC items     

(135,558)


    (5.4)


(132,839)


    (5.6)










2,527,465 


    100.0 


2,354,266 


    100.0 

For footnote, see page 143.




Europe

Profit/(loss) before tax by country within customer groups and global businesses


    Personal
    Financial
    Services
    US$m


    Commercial     Banking     US$m


    Global
    Banking &

    Markets21

    US$m


    Private
    Banking
    US$m


    Other
    US$m


    Total
    US$m

2008












United Kingdom     

1,546 


2,361 


(469)


250 


2,997 


6,685 

France22 

    

139 


176 


273 


10 


2,242 


2,840 

Germany     

-


31 


184 


32 


(22)


225 

Malta     

59 


67 


16 


-


-


142 

Switzerland     

-


-


-


553 


-


553 

Turkey     


91 


130 


-


-


224 

Other     

(89)


(4)


61 


153 


79 


200 














1,658 


2,722 


195 


998 


5,296 


10,869 













2007












United Kingdom     

1,221 


2,064 


1,214 


317 


976 


5,792 

France22  

   

173 


192 


692 


25 


(49)


1,033 

Germany     

-


36 


195 


45 


19 


295 

Malta     

45 


67 


45 


-


-


157 

Switzerland     

-


-


-


475 


-


475 

Turkey     

144 


75 


118 


(1)


-


336 

Other     

(2)


82 


263 


54 


110 


507 














1,581 


2,516 


2,527 


915 


1,056 


8,595 













2006












United Kingdom     

1,496


1,801


1,299


380


(185)


4,791

France22 

    

174


236


545


22


(107)


870

Germany    

 

-


29


114


41


16


200


Malta
 
 

   

42


50


29


-


-


121

Switzerland     

-


-


-


305


-


305

Turkey     

121


50


64


-


(18)


217

Other     

76


68


253


57


16


470














1,909


2,234


2,304


805


(278)


6,974


Loans and advances to customers (net) by country



At 31 December


2008
US$m


2007
        US$m


        2006
    US$m







United Kingdom     



313,065 




326,927 


305,758

France22  
   


70,896 



81,473 



55,491

Germany     


5,756 



6,411 



4,439

Malta     

4,343 


4,157 


3,456

Switzerland     


12,708 



13,789 


9,151

Turkey     


6,125 



7,974 


5,233

Other     


13,2
98 



11,544 


8,971









426,19
1 



452,275 


392,499

Customer accounts by country


At 31 December


2008
US$m


2007
        US$m


        2006
    US$m







United Kingdom     



351,253




367,363


318,614

France22 

    



74,826




64,905




43,372

Germany     



11,611




10,282




11,607

Malta     



5,604




5,947




4,529

Switzerland     



44,643




41,015


30,062

Turkey     



5,845




6,473


4,140

Other     



8,69
4




8,969


7,041










502,47
6




504,954


419,365

For footnotes, see page 143.

Profit before tax


2008


2007


2006

Europe

US$m


US$m


US$m







Net interest income     



9,696




7,746




8,289







Net fee income     



7,492




8,431




7,108







Net trading income     



5,357




6,943




4,529







Changes in fair value of long-term debt issued and related derivatives     


2,939



1,059



28

Net income/(expense) from other financial instruments designated 
at fair value     

(1,826)


167


116

Net income from financial instruments designated at fair value     


1,113



1,226



144







Gains less losses from financial investments     



418




1,326




624

Dividend income     



130




171




183

Net earned insurance premiums     


5,299



4,010



1,298

Gains on disposal of French regional banks     

2,445


-


-

Other operating income     

2,096


1,193


1,428







Total operating income     

34,046


31,046


23,603







Net insurance claims incurred and movement in liabilities 
to policyholders     

(3,367)


(3,479)


(531)







Net operating income before loan impairment charges and other credit risk provisions     

30,679


27,567


23,072







Loan impairment charges and other credit risk provisions     

(3,754)


(2,542)


(2,155)







Net operating income     

26,925


25,025


20,917







Total operating expenses     

(16,072)


(16,525)


(13,871)







Operating profit     

10,853


8,500


7,046







Share of profit/(loss) in associates and joint ventures     

16


95


(72)







Profit before tax         

10,869


8,595


6,974








    %


    %


    %







Share of HSBC's profit before tax     

116.7


    35.5 


    31.5

Cost efficiency ratio     

52.4


    59.9


    60.1







Year-end staff numbers (full-time equivalent)     

82,093


82,166


78,311







Balance sheet data15

 


 






At 31 December


2008


2007        


    2006    


US$m


US$m


US$m







Loans and advances to customers (net)     

426,191


452,275


392,499

Loans and advances to banks (net)     

61,949


104,527


76,830

Trading assets, financial assets designated at fair value and 
financial investments
20    

 

433,885


445,258


242,010

Total assets     

1,343,011


1,236,633 


867,032

Deposits by banks     

80,847


87,491


67,821

Customer accounts     

502,476


504,954


419,365

For footnotes, see page 143.

All commentaries on Europe are on an underlying basis unless stated otherwise.


2008 compared with 2007

Economic briefing

In the UK, growth in gross domestic product ('GDP') decelerated markedly in 2008 to 0.7 per cent from 3.0 per cent in 2007, with a technical recession of two successive quarterly contractions in GDP confirmed during the second half of the year. Weakness proved widespread across most of the economy, prompting a sharp deterioration in labour market conditions as unemployment hit a 9-year high of 6.1 per cent in November 2008. Consumer Price Index ('CPI') inflation reached a decade-long high of 5.2 per cent in September 2008 before falling back to 3.1 per cent by the year-end, still some way above the Bank of England's 2 per cent target. House prices continued to fall throughout the year and housing activity decreased sharplyThe Bank of England reduced interest rates by 350 basis points during 2008, to finish the year at 2 per cent, as policymakers sought to mitigate the worst effects of the economic slowdown.

The expansion of the eurozone economy slowed sharply in 2008, with GDP growth of 0.7 per cent following a 2.6 per cent expansion in 2007. As in the UK, conditions deteriorated markedly as the year progressed and three successive quarterly declines in GDP were recorded during 2008, confirming that the economy had entered a period of recession. Consumer spending growth proved subdued following the sharp rise in oil prices during the first of half of 2008 and a progressive increase in the unemployment rate towards the year-end. Inflation remained a concern for much of 2008, hitting a peak of 4.0 per cent in July before falling rapidly to 1.6 per cent in December. The European Central Bank, having initially raised interest rates by 25 basis points in July, cut them by 175 basis points to finish the year at 2.5 per cent.


Reconciliation of reported and underlying profit before tax


2008 compared with 2007

Europe 

    2007
    as
    reported
    US$m

    2007
    acquisitions,    disposals
    dilution

     gains1

    US$m


    Currency

    translation2

    US$m


    2007     at 2008    exchange

    rates3

    US$m

    2008
    acquisitions

    and

     disposals1

    US$m


    Under-    lying     change     US$m

    

    2008
    as
    reported
    US$m


    Re-    ported    change    %

    

        Under-    lying

    change
    % 



















Net interest income     

7,746


(390)


(224)


7,132


219


2,345


9,696


25


33

Net fee income     

8,431




(134)


(244)


8,053


15


(576)


7,492


(11)


(7)

Other income4     

11,390


(121)


(380)


10,889


3,007


(405)


13,491


18


(4)




















Net operating income5     

27,567




(645)


(848)


26,074


3,241


1,364


30,679


11


5



















Loan impairment charges and other credit risk provisions     

(2,542)


30


152


(2,360)


(6)


(1,388)


(3,754)


(48)


(59)



















Net operating income     

25,025




(615)


(696)


23,714


3,235


(24)


26,925


8


-



















Operating expenses     

(16,525)




416


531


(15,578)


(88)


(406)


(16,072)


3


(3)



















Operating profit     

8,500


(199)


(165)


8,136


3,147


(430)


10,853


28


(5)



















Income from associates     

95


(12)


14


97


-


(81)


16


(83)


(84)



















Profit before tax     

8,595




(211)


(151)


8,233


3,147


(511)


10,869


26


(6)

For footnotes, see page 143.


Review of business performance

HSBC's European operations reported a pre-tax profit of US$10.9 billion, compared with US$8.6 billion in 2007, an increase of 26 per cent. 

These results included gains of US$2.4 billion on the disposal of seven regional banks in France in July 2008, and of US$425 million on the sale of the card acquiring business in the UK to a joint venture with Global Payments, Inc. in June 2008. Excluding these disposals and, in 2007, the acquisition of HSBC Assurances and the disposal of Hamilton Insurance Company Limited and Hamilton Life Assurance Company Limited and substantial fair value gains on own debt, underlying pre-tax profits fell by 33 per cent. This primarily reflected a sharp decline in Global Banking and Markets' revenues, which was mainly attributable to the deterioration in credit markets, the continuing illiquidity in asset-backed securities markets which led to further writeߛdowns, and a US$854 million charge within the equities business following the alleged fraud at Madoff Securities. Personal Financial Services and Private Banking delivered underlying growth.

Net interest income increased by 33 per cent. There was significant growth in Balance Sheet Management revenues, which reflected favourable interest rate risk positioning in expectation of interest rate cuts by central banks. Net interest income also benefited from necessarily selective incremental lending as credit availability generally contracted. In Global Banking, net interest income was boosted by improved spreads.

Falling confidence in the UK banking sector necessitated government intervention in a number of competitor banks. HSBC experienced a strong increase in customer numbers, with corresponding growth in liability balances as the market turmoil intensified. The volume benefit was partially offset by narrowing deposit spreads, as base rates were cut in the UK, and increased funding costs, principally for trading activities, in France. Higher net interest income from the expansion of credit card lending and commercial loan portfolio growth in the small and mid-market customer segments in Turkey was partially offset by narrower spreads following credit card interest rate cap reductions by the central bank.

Net fee income fell by 7 per cent, with lower fees from mergers and acquisitions and equity capital markets due to origination and execution difficulties, coupled with a rise in brokerage expenses in line with increased trading activity in FranceLower performance and management fees in the UK and France as the value of funds under management reduced, reflected the decline in global equity marketsIncreased customer acquisition partly offset this, with higher fees derived from growth in packaged accounts and transaction volumes in France and credit card fees in Turkey

Trading income was 20 per cent lower than in 2007, falling significantly in Global Banking and Markets due to further write-downs on legacy exposures in credit, structured credit derivatives and leveraged and acquisition finance caused by the ongoing turmoil in the credit markets. In addition, a US$854 million charge was taken in equities in respect of the alleged fraud at Madoff SecuritiesUS$11.4 billion and US$2.4 billion of held-for-trading financial assets were reclassified under revised IFRS rules as loans and receivables and available for sale, respectively, preventing any further mark-to-market trading losses on these assets. If these reclassifications had not been made, the profit before tax would have been US$2.6 billion lower.

Excluding the write-downs on legacexposures and the charge relating to Madoff Securities, trading income grew by 11 per cent, driven by a significant increase in foreign exchange revenues against the backdrop of greater market volatility, and robust revenues in the Rates business, which was positioned to take advantage of falling interest rates. The widening of credit spreads, particularly in the second half of 2008, contributed to fair value gains on structured liabilities and on credit protection bought in the form of credit default swaps.

Net income from financial instruments designated at fair value increased by 36 per cent, primarily due to fair value gains from the effect of widening credit spreads on certain fixed-rate long-term debt issued by HSBC Holdings. This movement was partly offset by reduction in the value of assets held to meet liabilities under insurance and investment contracts. The reduction in fair value of assets held to meet liabilities under unit-linked insurance contracts is offset by a corresponding reduction in 'Net insurance claims and liabilities to policyholders'. The fair value gains on HSBC's own debt will fully reverse over the life of the debt.

Gains less losses from financial investments of US$418 million were US$915 million lower than in 2007 as there were fewer disposal opportunities in 2008 and the significant realisations from equity investments in the UK and France in 2007 did not recurGains largely reflected the sale of MasterCard shares in 2008.

Net earned insurance premiums increased by 22 per cent, largely due to growth in the Guaranteed Income Bond launched in June 2007 and the introduction of enhanced death benefits to certain pension products in the UK. In FranceHSBC Assurances performed well in a declining market, as the launch of new guaranteed rate products contributed to 3 per cent growth in gross earned premiums. However, net earned insurance premiums fell following a significant re-insurance transaction undertaken in the first half of 2008.

Other operating income increased by 33 per cent. This was primarily due to recognition of the gain in respect of the purchase of the subsidiary of Metrovacesa which owned the property and long leasehold land comprising 8 Canada Square, London. See Note 23 on the Financial Statements for further details. The growth in revenue also reflected the non-recurrence of decrease in the value of PVIF business in 2007 following regulatory changes to the rules governing the calculation of insurance liabilitiesIn addition, there was a favourable embedded value adjustment following HSBC's introduction of enhanced benefits to existing commercial pension products in the first half of 2008. These benefits were partially offset by costs associated with the support of money market funds in the global asset management business.

Net insurance claims incurred and movement in liabilities to policyholders decreased by 5 per cent as a reduction in insurance liabilities reflected the fall in value of market-linked funds. This was partially offset by an increase in liabilities following increased sales of the Guaranteed Income Bond and the implementation of FSA rule changes in 2007 which lowered the liability valuation on life policies. 

Loan impairment charges and credit risk provisions rose by 59 per cent to US$3.8 billion; in the UK, primarily in Global Banking and Markets. The deteriorating credit environment resulted in a rise in loan impairment charges, largely reflecting an exposure to a single European property company, and additional credit risk provisions on debt securities held within the Group's available-for-sale portfolio, mainly in Solitaire Funding Limited ('Solitaire'), a special purpose entity managed by HSBC. A modest improvement in the UK personal finance sector reflected the non-recurrence of a change in the methodology in the consumer finance business which resulted in a higher charge in 2007. Excluding this factordelinquency rates in cards were marginally higher and there was a rise in impairments in the consumer finance business driven by worsening economic conditions and credit quality deterioration, partly offset by action taken to mitigate risk through the continued application of strict lending criteria and the sale of non-core credit card portfolios. 

Credit conditions weakened in the commercial business and specific loan impairment charges increased in the UK and France due to the deteriorating credit environment in the second half of 2008. In Turkey, credit card and personal loan delinquency rates were significantly higher, resulting in the implementation of tighter underwriting criteria, reduced credit limits and revised account management policies throughout 2008. 

Operating costs increased by 3 per cent to US$16.1 billion. Costs in the UK were in line with 2007, which included ex-gratia payments expensed in respect of overdraft fees applied in previous years and a provision for reimbursement of certain charges on historic will trusts and other related services. Excluding these items, costs rosas a result of an increase in the Financial Services Compensation Scheme levy, restructuring costs and increased rental charges following the sale and leaseback of branch properties, partially offset by lower performance-related pay and a reduction in defined benefit pension scheme costs due to a change in actuarial assumptions.

Operating costs in France decreased slightly with lower performance-related pay and a reduction in pension and retirement healthcare costs following the transfer of certain obligations to a third-party offsetting the higher costs of a voluntary retirement programme.

There was investment in premises and new staff to support business expansion in TurkeyRussia and central and eastern Europe. In 2008, 112 new branches opened and staff numbers increased by 30 per cent in these markets.

Share of profit in associates and joint ventures declined by 84 per cent to US$16 million with 2007 benefiting from an adjustment to the embedded value of HSBC AssurancesThe absence of this gain was partially offset by increased joint venture profits following the sale of the card acquiring business in the UK.

2007 compared with 2006

Economic briefing

In the UK, GDP growth accelerated in 2007 to 3.1 per cent from 2.9 per cent in 2006, mainly as a result of buoyant consumer and investment spending. Net trade depressed GDP growth through 2007, and the current account deficit reached a record 5.7 per cent of GDP in the third quarter of the year. Employment growth was fairly subdued, rising by approximately 0.7 per cent during the yearCPI inflation reached decade-long high of 3.1 per cent in March but subsequently fell back to 2.1 per cent by the year-end, close to the Bank of England's 2 per cent target. After a strong start to the year, nominal house prices declined and housing activity diminished in the final months of 2007. The Bank of England raised interest rates by 75 basis points during 2007 to a peak of 5.75 per cent, but subsequently reduced them to 5.5 per cent at the end of 2007. 

The expansion of the eurozone economy continued steadily in 2007, with GDP growth of 2.7 per cent. As in the UK, much of the momentum came from strength in business investment and exports as global demand remained strong, particularly from emerging markets. Consumption was relatively subdued, despite declining unemployment, although fiscal reforms (particularly in Germany) are believed to have depressed household expenditure. Eurozone inflation increased steadily during the second half of the year to an annual rate of 3.1 per cent in December, driven largely by rises in food and energy prices. The European Central Bank ('ECB') raised interest rates by 50 basis points during 2007, to finish the year at 4 per cent.

Review of business performance

European operations reported a pre-tax profit of US$8.6 billion, compared with US$7.0 billion in 2006, an increase of 23 per cent. On an underlying basis, pre-tax profits improved by 13 per cent. 

In March 2007, HSBC acquired its partner's shares in life, property and casualty insurer, HSBC Assurances. The results of HSBC Assurances are excluded from the commentary below, which is on an underlying basis.



Reconciliation of reported and underlying profit before tax


2007 compared with 2006

Europe 

    2006
    as
    reported
    US$m

    2006
    acquisitions

    and

    disposals1

    US$m


    Currency

    translation2

    US$m


    2006     at 2007    exchange

    rates6

    US$m

    2007
    acquisitions,

    disposals

    dilution

    gains1

    US$m


    Under-    lying     change     US$m

    

    2007
    as
    reported
    US$m


    Re-    ported    change    %

    

        Under-    lying

    change
    % 



















Net interest income     

8,289


(3)


635


8,921


419


(1,594)


7,746


(7)


(18)

Net fee income     

7,108


53


586


7,747


(133)


817


8,431


19


11

Other income4     

7,675


(53)


576


8,198


(90)


3,282


11,390


48


40




















Net operating income5     

23,072


(3)


1,797


24,866


196


2,505


27,567


19


10



















Loan impairment charges 
and other credit risk provisions     

(2,155)


-


(147)


(2,302)


-


(240)


(2,542)


(18)


(10)



















Net operating income     

20,917


(3)


1,650


22,564


196


2,265


25,025


20


10



















Operating expenses     

(13,871)


2


(1,076)


(14,945)


(51)


(1,529)


(16,525)


(19)


(10)



















Operating profit     

7,046


(1)


574


7,619


145


736


8,500


21


10



















Income/(expense) from associates     

(72)


-


(6)


(78)


(50)


223


95


232


286



















Profit before tax     

6,974


(1)


568


7,541


95


959


8,595


23


13

For footnotes, see page 143.


In Commercial Banking, growth in deposit and lending balances in the UK and ongoing business expansion in Turkey and Malta led to steady growth in revenues. This was partly offset by increased loan impairment charges and higher costs associated with business expansion. In Global Banking and Markets, higher income from most businesses was offset by trading losses in Credit and Rates and increased costs. Strong profit growth in Private Banking was driven by an increased client appetite for discretionary portfolios, a rise in lending volumes and further improvements in cross-referrals. In Personal Financial Services, a fall in pre-tax profits reflected ex gratia payments expensed in respect of overdraft fees applied in previous years and a provision for reimbursement of certain charges on historic will trusts and other related services. The 'Other' segment benefited from a US$1.3 billion fair value gain in HSBC's own debt.

Net interest income declined by 18 per cent, mainly because the expansion of trading activities in both the UK and France resulted in higher funding costs, with the related revenues reported in the trading income line. This was partly offset by higher net interest income in the personal and commercial businesses.

In the UK, Personal Financial Services' spreads widened in a rising interest rate environment and competitive pricing attracted higher balances. This was mitigated by lower spreads on mortgages as customers switched to fixed rate products. In Commercial Banking, higher net interest income was largely driven by growth in the UKTurkeyGermany and MaltaIn the UK, a negotiated rate deposit product launched in previous years continued to be instrumental in driving higher deposit balances. Strong growth in corporate and structured banking for micro customers, together with expansion in lending to small and mid-market customers, contributed to higher lending balances although this benefit was partially constrained by spread compression in the competitive market. 

Revenues from transactional balances held within the payments and cash management business increased by 13 per cent, as credit market dislocation in the second half of the year caused customers to hold higher cash balances. After several years of decline, balance sheet management revenues in Europe increased. 

In Turkey, higher net interest income was driven by new customer acquisition. In Switzerland, the Private Banking business earned higher net interest income from lending to existing clients as they further leveraged their portfolios.

Net fee income rose by 11 per cent. Account services increased on higher customer balances and volumes of transactions in the UK and France, supported by sales of fee-earning packaged accounts. Card fees increased in the UK, mainly on interchange and acquiring fees, and in Turkey, on interchange and cash advance fees. This was partly offset by a reduction in credit card default fees in the UK following regulatory intervention by the OFT in 2006. Broking income increased in the UKGermany and Switzerland, mainly driven by growth in client assets and transaction volumes. Funds under management fell on lower income from the Hermitage Fund following the part sale of HSBC's investment in it

Trading income rose by 41 per cent, driven by the equities business and foreign exchange trading, where income increased strongly, with volume and profitability reflecting market volatility. The increase was partly offset by write-downs in credit, structured derivatives and leveraged and acquisition finance. Net trading income increased following the strategic decision to expand the collateralised lending and structured derivatives businesses, the funding costs of which are reported in net interest income. 

Credit spreads, primarily on certain fixed-rate long-term debt issued by HSBC Holdings and its subsidiaries, widened significantly in the second half of 2007, leading to a sevenfold increase in net income from financial instruments designated at fair value compared with 2006. These cumulative gains will fully reverse over the life of the debt. 

The sale of shareholdings and various equity investments in the UK and France, including Euronext (the European stock exchange), contributed to gains from financial investments of US$1.3 billion, an increase of 101 per cent on 2006. 

Net earned insurance premiums increased by 50 per cent to US$4.0 billion, including growth of the Guaranteed Income Bond and motor insurance, and the introduction of enhanced death benefits to pension contracts in the UK. Premiums also grew in the UK because of a higher retention of risk in the non-life business compared with 2006, when a greater proportion of risk and corresponding premiums were ceded to reinsurers. There were also significant contributions from the reinsurance business in Ireland and the life assurance business in Malta.

Other operating income declined by 25 per cent. This largely resulted from a fall in the value of in-force business in UK insurance, driven by a change in the calculation methodology of the PVIF business in the first half of 2007 when HSBC implemented regulatory changes to the rules governing the 

calculation of insurance liabilities. This had a marginally positive effect on profit as there was a corresponding reduction in policyholder liabilities.

Net insurance claims incurred and movement in liabilities to policyholders grew by 121 per cent to US$3.5 billion. This growth, which paralleled the growth in net earned insurance premiums, included the effect of higher risk retention in the non-life businessalthough it was offset by FSA rule changes which led to lower claims valuations on life policies. There was also a rise in flood-related claims in the UK after record rainfalls during the summer. 

Loan impairment charges rose by 10 per cent to US$2.5 billion. Overall credit quality remained broadly stable. In the UK, loan impairment charges rose, primarily in consumer finance lending outside HSBC Bank; within HSBC Bank, steps taken in 2006 to tighten underwriting standards led to an improvement in loan impairment trends. Corporate loan impairment charges remained low in absolute terms, although they were 23 per cent higher than in 2006, principally reflecting the effect of Individual Voluntary Arrangements on micro businesses and impairments on two large corporate accounts in the UK.

Operating costs increased by 10 per cent to US$16.5 billion, in line with the growth in net operating income before loan impairment charges. In the UK, a change in actuarial assumptions regarding the principal staff defined benefit pension scheme led to increased costs. Ex-gratia payments were expensed in respect of overdraft fees applied in previous years and a provision for reimbursement of certain charges on historic will trusts and other related services was raised which totalled US$396 million. Cost increases also reflected investments in technology, higher payments and cash management transaction volumes, investments in the French structured derivatives business to support revenue growth and, in Turkey, technical infrastructure and additional headcount in support of business expansion.

Share of profit in associates and joint ventures rose by US$167 million, largely as a result of a US$73 million adjustment to the embedded value of HSBC Assurances in France prior to the acquisition of its remaining share capital, following which it was accounted for as a subsidiary.


Analysis by customer group and global business 

Profit/(loss) before tax 



2008

Europe

    Personal
    Financial
    Services
    US$m


    Commercial

    Banking
    US$m


    Global
    Banking &
    Markets
    US$m


    Private
    Banking
    US$m


    Other

    US$m

    

    Inter-
    segment

    elimination    21

    US$m


    Total
    US$m















Net interest income/(expense)         

6,464 


3,435 


3,488 


1,046 


(459)


(4,278)


9,696 















Net fee income         

2,612 


2,025 


1,763 


1,020 


72 


-


7,492 















Trading income/(expense) excluding net interest income     

47 


71 


1,513 


198 


(138)


-


1,691 

Net interest income/(expense) 
on trading activities     

-


12 


(655)


14 


17 


4,278 


3,666 















Net trading income/(expense)16     

47 


83 


858 


212 


(121)


4,278 


5,357 















Changes in fair value of long-
term debt issued and related derivatives          

-


-


-


-


2,939


-


2,939

Net income/(expense) from 
other financial instruments 
designated at fair value     

(1,634)


(214)


(611)


-


633 


-


(1,826)















Net income/(expense) from financial instruments 
designated at fair value     

(1,634)


(214)


(611)


-


3,572 


-


1,113 

Gains less losses from financial investments     

281 


132 


(30)


62 


(27)


-


418 

Dividend income     

35 


74 


25 



(9)


-


130 

Net earned insurance premiums     

4,927 


391 


-


-


(19)


-


5,299 

Gains on disposal of French regional banks     

-


-


-


-


2,445


-

  

2,445

Other operating income             

230 


620 


398 


16 


832


-


2,096















Total operating income     

12,962 


6,546 


5,891 


2,361 


6,286 


-


34,046 















Net insurance claims17     

(3,224)


(143)


-


-


-


-


(3,367)















Net operating income5     

9,738 


6,403 


5,891 


2,361 


6,286 


-


30,679 















Loan impairment charges and other credit risk provisions     

(1,971)


(867)


(875)


(38)


(3)




(3,754)















Net operating income     

7,767 


5,536 


5,016 


2,323 


6,283 


-


26,925 















Total operating expenses     

(6,107)


(2,830)


(4,823)


(1,325)


(987)


-


(16,072)















Operating profit     

1,660 


2,706 


193 


998 


5,296 


-


10,853 















Share of profit/(loss) in 
associates and joint ventures     

(2)


16 



-


-


-


16 















Profit before tax     

1,658 


2,722 


195 


998 


5,296 


-


10,869 
















    %


    %


    %


    %


    %




    %

Share of HSBC's profit 
before tax     

    17.8 


    29.2 


    2.1 


    10.7 


    56.9 




    116.7 

Cost efficiency ratio    

    62.7 


    44.2 


    81.9 


    56.1 


    15.7 




    52.4 















Balance sheet data15















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

126,909 


87,245 


185,818 


25,722 


497 




426,191 

Total assets     

171,962 


107,495 


1,131,721 


84,485 


64,423 


(217,075)


1,343,011 

Customer accounts     

145,411 


91,188 


199,687 


66,007 


183 




502,476 


For footnotes, see page 143.





2007

Europe

    Personal
    Financial
    Services
    US$m


    Commercial

    Banking
    US$m


    Global
    Banking &
    Markets
    US$m


    Private
    Banking
    US$m


    Other

    US$m

    

    Inter-
    segment

    elimination    21

    US$m


    Total
    US$m















Net interest income         

6,604 


3,419 


1,361 


793 


86 


(4,517)


7,746 















Net fee income/(expense)         

3,060 


2,194 


2,316 


1,032 


(171)


-


8,431 















Trading income excluding net interest income     

60 


36 


2,657 


161 


89 


-


3,003 

Net interest income/(expense) 
on trading activities 
    

(7)


30 


(610)




4,517 


3,940 















Net trading income16     

53 


66 


2,047 


170 


90 


4,517 


6,943 















Changes in fair value of long-
term debt issued and 
related derivatives          

-


-


-


-


1,059


-


1,059

Net income/(expense) from 
other financial instruments designated at fair value     

126


31


(185)


-


195


-


167















Net income/(expense) from financial instruments 
designated at fair value     

126 


31 


(185)


-


1,254 


-


1,226 

Gains less losses from financial investments     

50 


36 


1,100 


115 


25 


-


1,326 

Dividend income     



155 




-


171 

Net earned insurance premiums     

3,511 


521 


-


-


(22)


-


4,010 

Other operating income/
(expense) 
            

54 


(35)


853 



301 


12 


1,193 















Total operating income     

13,459 


6,236 


7,647 


2,125 


1,567 


12 


31,046 















 

Net insurance claims17     

(3,214)


(265)


-


-


-


-


(3,479)















 

Net operating income5     

10,245 


5,971 


7,647 


2,125 


1,567 


12 


27,567 















Loan impairment (charges)/
recoveries and other credit 

risk provisions 
    

(2,044)


(515)


26 


(4)


(5)


-


(2,542)















 

 

Net operating income     

8,201 


5,456 


7,673 


2,121 


1,562 


12 


25,025 















Total operating expenses     

(6,635)


(2,941)


(5,150)


(1,208)


(579)


(12)


(16,525)















Operating profit     

1,566 


2,515 


2,523 


913 


983 


-


8,500 















Share of profit in associates 
and joint ventures 
    

15 





73 


-


95 















 

Profit before tax     

1,581 


2,516 


2,527 


915 


1,056 


-


8,595 
















    %


    %


    %


    %


    %




    %

Share of HSBC's profit 
before tax 
    

    6.5 


    10.4 


    10.4 


    3.8 


    4.4 




    35.5 

 

Cost efficiency ratio    

    64.8 


    49.3 


    67.3 


    56.8 


    36.9 




    59.9 















Balance sheet data15















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

151,687 


106,846 


163,066 


30,195 


481 




452,275 

Total assets     

240,361 


168,846 


892,712 


83,740 


96,346 


(245,372)


1,236,633 

Customer accounts     

178,757 


99,704 


163,713 


62,055 


725 




504,954 

For footnotes, see page 143.


Analysis by customer group and global business (continued) 

Profit/(loss) before tax 


2006

Europe

    Personal
    Financial
    Services
    US$m


    Commercial

    Banking
    US$m


    Global
    Banking &
    Markets
    US$m


    Private
    Banking
    US$m


    Other

    US$m

    

    Inter-
    segment

    elimination21

    US$m


    Total
    US$m















Net interest income         

5,653 


2,923 


1,222 


675 


14 


(2,198)


8,289 















Net fee income         

2,533 


1,707 


1,673 


869 


326 


-


7,108 















Trading income/(expense) excluding net interest income     

119 


27 


2,636 


99 


(39)


-


2,842 

Net interest income/(expense) 
on trading activities 
    

(6)


15 


(523)




2,198 


1,687 















Net trading income/(expense)16     

113 


42 


2,113 


101 


(38)


2,198 


4,529 















Changes in fair value of long-
term debt issued and 
related derivatives          

-


-


-


-


28


-


28

Net income/(expense) from 
other financial instruments designated at fair value     

80


27


11


-


(2)


-


116















Net income/(expense) from financial instruments 
designated at 
fair value     

80 


27 


11 


-


26 


-


144 

Gains less losses from financial investments     

37 


22 


413 


149 



-


624 

Dividend income     



171 




-


183 

Net earned insurance premiums     

979 


110 


-


-


209 


-


1,298 

Other operating income             

128 


103 


957 


13 


256 


(29)


1,428 















Total operating income     

9,525 


4,937 


6,560 


1,812 


798 


(29)


23,603 















Net insurance claims17     

(331)


(19)


-


-


(181)


-


(531)















Net operating income5     

9,194 


4,918 


6,560 


1,812 


617 


(29)


23,072 















Loan impairment (charges)/
recoveries and other credit 

risk provisions 
    

(1,838)


(386)


64 




-


(2,155)















Net operating income     

7,356 


4,532 


6,624 


1,814 


620 


(29)


20,917 















Total operating expenses     

(5,447)


(2,298)


(4,224)


(1,010)


(921)


29 


(13,871)















Operating profit/(loss)     

1,909 


2,234 


2,400 


804 


(301)


-


7,046 















Share of profit/(loss) in 
associates 
and joint ventures     

-


-


(96)



23 


-


(72)















Profit/(loss) before tax     

1,909 


2,234 


2,304 


805 


(278)


-


6,974 
















    %


    %


    %


    %


    %




    %

Share of HSBC's profit 
before tax 
    

    8.6 


    10.1 


    10.4 


    3.6 


    (1.2)




    31.5 

Cost efficiency ratio    

    59.2 


    46.7 


    64.4 


    55.7 


    149.3 




    60.1 















Balance sheet data15















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

147,507


81,430


140,277


23,283





392,499

Total assets     

227,609 


111,510 


526,468 


68,380 


85,183 


(152,118)


867,032 

Customer accounts     

152,411


80,312


139,416


47,223





419,365

For footnotes, see page 143.




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