Interim Report - 8 of 21

RNS Number : 3097X
HSBC Holdings PLC
14 August 2009
 



Rest of Asia-Pacific17

Profit/(loss) before tax by country within customer groups and global businesses 

 

 
Personal
Financial
Services
US$m
 
Commercial Banking US$m
 
Global
Banking and
Markets
US$m
 

Private
Banking
US$m
 


Other
US$m
 


Total
US$m
 
 
 
 
 
 
 
 
 
 
 
 
Half-year to 30 June 2009
 
 
 
 
 
 
 
 
 
 
 
Australia
12
 
9
 
60
 
 
3
 
84
India
(124)
 
(39)
 
244
 
 
120
 
201
Indonesia
(12)
 
16
 
77
 
 
(1)
 
80
Japan
(41)
 
 
38
 
(4)
 
(1)
 
(8)
Mainland China
188
 
292
 
258
 
(3)
 
17
 
752
Associates
287
 
255
 
143
 
 
 
685
Other mainland China
(99)
 
37
 
115
 
(3)
 
17
 
67
 
 
 
 
 
 
 
 
 
 
 
 
Malaysia
38
 
27
 
76
 
 
(2)
 
139
Singapore
67
 
43
 
126
 
54
 
(7)
 
283
South Korea
(6)
 
(6)
 
186
 
 
11
 
185
Taiwan
(7)
 
32
 
55
 
 
1
 
81
Other
20
 
85
 
119
 
 
1
 
225
 
 
 
 
 
 
 
 
 
 
 
 
 
135
 
459
 
1,239
 
47
 
142
 
2,022
 
 
 
 
 
 
 
 
 
 
 
 
Half-year to 30 June 2008
 
 
 
 
 
 
 
 
 
 
 
Australia
15
 
34
 
47
 
 
4
 
100
India
(53)
 
75
 
301
 
2
 
46
 
371
Indonesia
(1)
 
19
 
52
 
 
(4)
 
66
Japan
(39)
 
 
42
 
1
 
 
4
Mainland China
277
 
306
 
357
 
(2)
 
(31)
 
907
Associates
321
 
268
 
159
 
 
 
748
Other mainland China
(44)
 
38
 
198
 
(2)
 
(31)
 
159
 
 
 
 
 
 
 
 
 
 
 
 
Malaysia
61
 
51
 
94
 
 
3
 
209
Singapore
63
 
45
 
185
 
51
 
(4)
 
340
South Korea
(10)
 
(2)
 
168
 
 
21
 
177
Taiwan
(5)
 
12
 
106
 
 
2
 
115
Other
18
 
113
 
194
 
 
20
 
345
 
 
 
 
 
 
 
 
 
 
 
 
 
326
 
653
 
1,546
 
52
 
57
 
2,634
 
 
 
 
 
 
 
 
 
 
 
 
Half-year to 31 December 2008
 
 
 
 
 
 
 
 
 
 
 
Australia
4
 
34
 
55
 
 
(17)
 
76
India
(102)
 
43
 
277
 
 
77
 
295
Indonesia
(21)
 
(2)
 
74
 
 
4
 
55
Japan
(49)
 
(1)
 
46
 
 
4
 
Mainland China
7
 
316
 
331
 
(3)
 
47
 
698
Associates
72
 
290
 
176
 
 
 
538
Other mainland China
(65)
 
26
 
155
 
(3)
 
47
 
160
 
 
 
 
 
 
 
 
 
 
 
 
Malaysia
33
 
45
 
77
 
 
5
 
160
Singapore
41
 
38
 
152
 
59
 
(33)
 
257
South Korea
(6)
 
(11)
 
136
 
 
17
 
136
Taiwan
(36)
 
33
 
73
 
 
(10)
 
60
Other
14
 
87
 
203
 
1
 
46
 
351
 
 
 
 
 
 
 
 
 
 
 
 
 
(115)
 
582
 
1,424
 
57
 
140
 
2,088


    For footnote, see page
 94.

Loans and advances to customers (net) by country17

 
At
30 June
2009
US$m
 
At
30 June
2008
US$m
 
At
31 December
2008
US$m
 
 
 
 
 
 
Australia
10,594
 
12,664
 
9,321
India
5,236
 
7,585
 
6,244
Indonesia
2,540
 
1,924
 
1,904
Japan
2,486
 
4,710
 
5,839
Mainland China
10,784
 
12,653
 
11,440
Malaysia
8,873
 
9,295
 
9,404
Singapore
12,956
 
13,724
 
13,441
South Korea
4,426
 
6,581
 
5,336
Taiwan
4,123
 
5,330
 
4,329
Other
12,044
 
14,287
 
13,403
 
 
 
 
 
 
 
74,062
 
88,753
 
80,661

    For footnote, see page 94.

Customer accounts by country17

 
At
30 June
2009
US$m
 
At
30 June
2008
US$m
 
At
31 December
2008
US$m
 
 
 
 
 
 
Australia
9,621
 
13,864
 
9,201
India
11,719
 
11,365
 
9,767
Indonesia
4,557
 
2,557
 
2,896
Japan
4,673
 
4,728
 
6,204
Mainland China
19,874
 
18,205
 
19,171
Malaysia
12,080
 
12,836
 
11,963
Singapore
32,920
 
32,784
 
32,748
South Korea
4,336
 
4,509
 
4,383
Taiwan
9,819
 
12,227
 
9,689
Other
16,984
 
17,464
 
18,172
 
 
 
 
 
 
 
126,583
 
130,539
 
124,194

For footnote, see page 94.


Economic briefing

Growth in mainland China recovered during the first half of 2009 as the effect on domestic demand of the government's fiscal stimulus package and the reversal of the earlier tightening of monetary conditions helped offset the very sharp decline registered in exports. Second quarter GDP rose by 7.9 per cent in year-on-year terms, implying a substantial acceleration in growth from the 6.1 per cent year-on-year increase recorded during the first quarter of 2009. Growth in industrial production also accelerated during the first half of 2009, while expectations for a continuation of the rapid expansion in fixed asset investment were supported by very strong growth in bank lending. Consumer spending remained robust, with retail sales rising by 15 per cent over the year to June 2009. The annual rate of consumer price inflation turned negative during the early months of 2009, largely reflecting the earlier movements in food and energy prices. The renminbi was little changed against the US dollar during the period.

Economic conditions proved extremely difficult in Japan during the first half of 2009, although some signs of stabilisation did emerge towards the end of the period. First quarter GDP fell by 8.8 per cent against the comparable period in 2008, and industrial production fell by 30 per cent in year-on-year terms in May 2009 as demand within key export markets proved weak. Unemployment rose from 4.3 per cent in December 2008 to 5.2 per cent in May 2009, while the consumer price index fell by 1.1 per cent during the year to May 2009.

Elsewhere in Asiagrowth rates were volatile during the first half of 2009. The substantial monetary and fiscal policy measures introduced across the region helped to stabilise conditions 




Profit before tax

 

 
Half-year to

Rest of Asia-Pacific17

 

30 June
2009
US$m
 
30 June
2008
US$m
 
31 December
2008
US$m
 
 
 
 
 
 
Net interest income
1,768
 
1,919
 
2,018
 
 
 
 
 
 
Net fee income
719
 
1,004
 
863
 
 
 
 
 
 
Net trading income
909
 
1,090
 
952
 
 
 
 
 
 
Changes in fair value of long-term debt issued and related derivatives
(2)
 
 
1
Net income/(expense) from other financial instruments designated at fair
value
31
 
(88)
 
(84)
 
 
 
 
 
 
Net income/(expense) from financial instruments designated at fair value
29
 
(88)
 
(83)
Gains less losses from financial investments
(21)
 
24
 
Dividend income
1
 
1
 
1
Net earned insurance premiums
152
 
114
 
83
Other operating income
608
 
475
 
580
 
 
 
 
 
 
Total operating income
4,165
 
4,539
 
4,414
 
 
 
 
 
 
Net insurance claims incurred and movement in liabilities
to policyholders
(156)
 
(4)
 
32
 
 
 
 
 
 
Net operating income before loan impairment charges and other
credit risk provisions
4,009
 
4,535
 
4,446
 
 
 
 
 
 
Loan impairment charges and other credit risk provisions
(531)
 
(328)
 
(524)
 
 
 
 
 
 
Net operating income
3,478
 
4,207
 
3,922
 
 
 
 
 
 
Total operating expenses
(2,151)
 
(2,324)
 
(2,380)
 
 
 
 
 
 
Operating profit
1,327
 
1,883
 
1,542
 
 
 
 
 
 
Share of profit in associates and joint ventures
695
 
751
 
546
 
 
 
 
 
 
Profit before tax
2,022
 
2,634
 
2,088
 
 
 
 
 
 
 
%
 
%
 
%
 
 
 
 
 
 
Share of HSBC’s profit before tax
40.3
 
25.7
 
222.1
Cost efficiency ratio
53.7
 
51.2
 
53.5
 
 
 
 
 
 
Period-end staff numbers (full-time equivalent)
87,567
 
85,581
 
89,706
 
 
 
 
 
 

Balance sheet data23

 

 
 
 
 
 
 
US$m
 
US$m
 
US$m
 
 
 
 
 
 
Loans and advances to customers (net)
74,062
 
88,753
 
80,661
Loans and advances to banks (net)
34,278
 
40,695
 
28,665
Trading assets, financial instruments designated at fair value, and
financial investments
55,328
 
59,934
 
53,167
Total assets
217,794
 
239,224
 
225,573
Deposits by banks
12,980
 
18,600
 
12,688
Customer accounts
126,583
 
130,539
 
124,194

 

For footnotes, see page 94.

The commentary on Rest of Asia-Pacific is on an underlying basis unless stated otherwise.


following very sharp contractions in economic activity during the early months of the year. Such trends were particularly evident in Singapore, where the very sharp recession continued during the first quarter as GDP fell by 9.6 per cent on the comparable period in 2008, before exports and industrial production staged a sustained recovery. Second quarter GDP fell by 3.7 per cent against the comparable period in 2008. Growth proved more durable in India, with first quarter GDP rising by 5.8 per cent on the comparable period in 2008. Declining inflationary pressures and concerns over the global economic outlook nevertheless led the Reserve Bank of India to reduce interest rates and reserve requirements during the first half of 2009.

Although growth slowed during the first quarter of the year in Indonesia, the 4.4 per cent increase in GDP against the comparable period in 2008 left the country as a major out-performer in the region. Economic conditions proved very weak during the early months of 2009 in Malaysia as first quarter GDP fell by 6.2 per cent compared with the equivalent period in 2008. The open nature of the South Korean economy and relatively high levels of household and corporate sector indebtedness proved detrimental during the early months of 2009 as first quarter GDP fell by 4.2 per cent against the comparable period in 2008. However, industrial production increased monthly during the second quarter and surveys indicated consumer confidence rebounding stronglyDeteriorating external demand and weaker capital inflows proved problematic for the Philippineseconomy as first quarter GDP fell on a quarter-on-quarter basis, encouraging a further decline in interest rates. Taiwan's economy proved particularly vulnerable to the contraction in global trade in early 2009, with a record 10.2 per cent decline in GDP on the comparable period in 2008. A substantial fiscal stimulus package in Vietnam contributed to improved growth during the first half of 2009. After rising by 3.1 per cent in the year to the first quarter of 2009, year-on-year GDP growth accelerated to 3.9 per cent in the second quarter.


Review of business performance

Reconciliation of reported and underlying profit before tax

 
Half-year to 30 June 2009 (‘1H09’) compared with half-year to 30 June 2008 (‘1H08’)

Rest of Asia-Pacific17


 

1H08
as
reported
US$m
1H08
acquisitions and
 disposals1
US$m
 
Currency
translation2
US$m
 
1H08 at 1H09
exchange
rates3
US$m
1H09
acquisitions and
 disposals1
US$m
 
Under-lying change US$m
 
1H09
as
reported
US$m
 
Re-ported
change4
%
 
Under-lying
change4
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
1,919
 
 
(181)
 
1,738
 
 
30
 
1,768
 
(8)
 
2
Net fee income
1,004
 
 
(96)
 
908
 
 
(189)
 
719
 
(28)
 
(21)
Changes in fair value5
 
 
 
 
 
(2)
 
(2)
 
 
Other income6
1,612
 
 
(226)
 
1,386
 
 
138
 
1,524
 
(5)
 
10
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net operating income7
4,535
 
 
(503)
 
4,032
 
 
(23)
 
4,009
 
(12)
 
(1)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan impairment charges and other credit risk provisions
(328)
 
 
49
 
(279)
 
 
(252)
 
(531)
 
(62)
 
(90)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net operating income
4,207
 
 
(454)
 
3,753
 
 
(275)
 
3,478
 
(17)
 
(7)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating expenses
(2,324)
 
 
237
 
(2,087)
 
 
(64)
 
(2,151)
 
7
 
(3)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating profit
1,883
 
 
(217)
 
1,666
 
 
(339)
 
1,327
 
(30)
 
(20)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income from associates
751
 
 
26
 
777
 
 
(82)
 
695
 
(7)
 
(11)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Profit before tax
2,634
 
 
(191)
 
2,443
 
 
(421)
 
2,022
 
(23)
 
(17)

For footnotes, see page 94.


HSBC's operations in the Rest of Asia-Pacific region reported a pre-tax profit of US$2.0 billion compared with US$2.6 billion in the first half of 2008, a decline of 23 per cent or 17 per cent on an underlying basis. Global Banking and Markets performance remained robust, delivering US$1.2 billion or 61 per cent of the regional preߛtax profit compared with US$1.5 billion or 59 per cent in the first half of 2008. The decline in regional performance was primarily attributable to the Personal Financial Services and Commercial Banking customer groups, which were adversely affected by the impact of sustained low interest rates, reduced economic activities and trade flows and the consequential deterioration in credit quality. 

HSBC continued to demonstrate its commitment to the region through the purchase of Bank Ekonomi in Indonesia in May 2009, and by becoming the first foreign bank to incorporate locally in Vietnam, in January 2009. Organic expansion continued in mainland China with the opening of eight new HSBC branded outlets in the first half of 2009 in addition to two more rural banks, consolidating HSBC's position as the largest foreign international bank in the country. In insurance, HSBC expanded its joint ventures with Canara Bank and Oriental Bank of Commerce in India and National Trust in mainland China. The operations of The Chinese Bank in Taiwan and IL&FS Investsmart ('Investsmart'in India were successfully integrated during the period; the former is proceeding ahead of expectations: the latter added 77 outlets to the existing branch network to enhance wealth management product distribution

Net interest income increased by 2 per cent, driven by lower interest rates, particularly related to the cost of funding the trading book. This benefit was partly offset by lower deposit spreads in the low interest rate environment and strong price competition for core deposit acquisition.

Asset balances declined as demand for financing reduced and the rate of increase in personal unsecured lending origination, which had contributed to lending growth in previous years, was curtailed in order to manage asset quality. This was particularly evident in India, where the decline in lending reflected measures to improve the quality of the asset portfolio, including eliminating the use of third-party agents in the credit card origination process as experience highlighted areas of relative weakness. The effect was readily discernible, with credit card lending balances in India falling to US$539 million at 30 June 2009 from US$647 million at the beginning of the yearAs credit availability was constrained in certain sectors, HSBC was able to undertake a series of repricing initiatives throughout the region which, along with the reduced funding costs in the low interest rate environment, resulted in wider spreads being achieved on lending products. This was particularly notable in respect of corporate loans and, in India, trade advances. 

HSBC remained highly successful in attracting deposits, particularly through Premier, where customer numbers increased by 14 per cent to almost half a million in the region. Balances grew in most countries, most notably India, Indonesia and mainland China. Deposit growth iIndia was attributable to a 12 per cent increase in the number of Premier customers and, in mainland China, to branch network expansion

Net fee income was 21 per cent lower than in the first half of 2008and reflected a decline in sales of investment and wealth management products. Sales of investment products, notably unit trusts, fell, particularly in Taiwan and India as investor sentiment remained risk averse and equity markets continued to have little momentum for much of the period. Similarly, in Singapore reduced demand for managed funds and depressed market values led to a decline in funds under management and lower performance fees, partly mitigated by higher sales of structured products. 

Notwithstanding the decline in trade flowsfees from trade and supply chain products rose due to revised pricing strategies, most significantly in India.

Net trading income declined by 2 per cent, as the fall in interest rates reduced net interest income from trading activities.

Trading performance in Global Banking and Markets was strong as market volatility continued across the region, encouraging increased corporate hedging activity and delivering increased margins on market-making activity as investors demonstrated heightened risk aversion. Trading income growth was largely attributable to Rates trading and Credit. Revenues from Rates rose, most notably in South KoreaIndonesia and Japan, driven by increased customer demand and volatile markets. Credit related revenues rose, particularly in India, as credit spreads tightened significantly.

HSBC continued to expand in the Rest of Asia-Pacific region despite a fall of 17 per cent in underlying pre-tax profit.

Net income from financial instruments designated at fair value of US$29 million was recorded compared with a net expense of US$88 million in the first half of 2008. This was primarily attributable to equity market-related gains on unit-linked insurance products, particularly in Singapore, and was largely offset by a corresponding increase in liabilities to policyholders reflected in net insurance claims incurred and movement in liabilities to policyholders.

Net earned insurance premiums increased by 45 per cent to US$152 million, largely in Singapore due to increased sales of a new Guaranteed Saver life product.

Loan impairment charges nearly doubled, reflecting deterioration in the credit environment across the region, but remained low in absolute terms at US$531 million. 

In Personal Financial Services, loan impairment charges rose by 43 per cent, primarily in India and, to a lesser extent, in Indonesia. In Indiahigher loan impairment charges were driven by increased delinquency across the unsecured lending portfolio, notably credit cards and personal lending, following strong growth ahead of the economic slowdown. HSBC took specific action to mitigate loan losses, including discontinuing consumer finance loan origination towards the end of 2008, and tightening lending criteria on other unsecured lending products. In Indonesia, loan impairment charges rose due to higher delinquencies on credit cards and personal lending. 

In Commercial Banking, the rise in loan impairment charges reflected an increase in corporate failures as economic growth slowed, notably in certain export sectors. Loan impairment charges also increased from the low level recorded 

in 2008, notably in India where there were a few individually significant charges recorded. Other countries in the region were also affected but to a lesser degree. 

Operating expenses increased by 3 per cent to US$2.2 billion to support the ongoing expansion of infrastructure in the region. Operating expenses rose in mainland China as the branch network grew and staff numbers increased accordingly. In India, operating expenses rose by 10 per cent, driven by expansion of the branch network following the integration of Investsmart and an increase in staff numbers. In Taiwan, a fifth Commercial Banking Centre was opened in Neihu, a prominent science and technology zone, and six branch renovations were completed as part of the integration of the operations of The Chinese BankInfrastructure investment growth was partly offset by a reduction in marketing costs, notably in respect of unsecured lending products.

The number of transactions completed through direct channels, including internet banking, telephone services and self-service machines increased and represented more than 60 per cent of commercial banking transactions.

Operating expenses within the Group Service and Software Development Centres rose by 10 per cent as the number of migrated activities and processes increased in accordance with the Group's global resourcing strategy to develop 'Centres of Excellence'. All related costs are recharged to other Group entities and the income from these recharges is reported within other operating income. 

Profit from associates and joint ventures in the region was 11 per cent lower, driven by a reduction in contribution from Ping An Insurance due to the non-recurrence of favourable changes in investment assumptions in the first half of 2008. The profit contribution from the Bank of Communications was unchanged as the combination of increased fee income from cards, advisory services and cost savings were offset by reduced income from narrowing deposit spreadsThe contribution from Industrial Bank declined due to a fall in net interest income as deposit spreads narrowed.


Reconciliation of reported and underlying profit before tax

 
Half-year to 30 June 2009 (‘1H09’) compared with half-year to 31 December 2008 (‘2H08’)

Rest of Asia-Pacific17

 

2H08
as
reported
US$m
2H08
acquisitions and
 disposals1
US$m
 
Currency
translation2
US$m
 
2H08 at 1H09exchange
rates8
US$m
1H09
acquisitions and
 disposals1
US$m
 
Under-lying change US$m
 
1H09
as
reported
US$m
 
Re-ported
change4
%
 
Under-lying
change4
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
2,018
 
 
(75)
 
1,943
 
 
(175)
 
1,768
 
(12)
 
(9)
Net fee income
863
 
 
(32)
 
831
 
 
(112)
 
719
 
(17)
 
(13)
Changes in fair value5
1
 
 
 
1
 
 
(3)
 
(2)
 
(300)
 
(300)
Other income6
1,564
 
 
(74)
 
1,490
 
 
34
 
1,524
 
(3)
 
2
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net operating income7
4,446
 
 
(181)
 
4,265
 
 
(256)
 
4,009
 
(10)
 
(6)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan impairment charges and other credit risk provisions
(524)
 
 
16
 
(508)
 
 
(23)
 
(531)
 
(1)
 
(5)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net operating income
3,922
 
 
(165)
 
3,757
 
 
(279)
 
3,478
 
(11)
 
(7)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating expenses
(2,380)
 
 
92
 
(2,288)
 
 
137
 
(2,151)
 
10
 
6
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating profit
1,542
 
 
(73)
 
1,469
 
 
(142)
 
1,327
 
(14)
 
(10)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income from associates
546
 
 
 
546
 
 
149
 
695
 
27
 
27
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Profit before tax
2,088
 
 
(73)
 
2,015
 
 
7
 
2,022
 
(3)
 


For footnotes, see page 94.


Analysis by customer group and global business 

Profit before tax

 
Half-year to 30 June 2009
 
 
 

Rest of Asia-Pacific17

 


Personal Financial Services US$m
 


Commercial Banking US$m
Global Banking and
Markets US$m
 


Private Banking US$m
 



Other
US$m
 
Inter-segment
elimination29
US$m
 



Total
US$m
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
730
 
380
 
626
 
55
 
63
 
(86)
 
1,768
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net fee income
254
 
154
 
294
 
25
 
(8)
 
 
719
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trading income/(expense) excluding net interest
income
40
 
71
 
609
 
35
 
(15)
 
 
740
Net interest income/(expense)
on trading activities
(1)
 
 
82
 
 
2
 
86
 
169
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Net trading income/
(expense)
24 


 

39
 
71
 
691
 
35
 
(13)
 
86
 
909
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Changes in fair value of long-term debt issued and related derivatives
 
 
 
 
(2)
 
 
(2)
Net income/(expense) from
other financial instruments designated at fair value
34
 
 
(3)
 
 
 
 
31
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income/(expense) from financial instruments designated at fair value
34
 
 
(3)
 
 
(2)
 
 
29
Gains less losses from
financial investments
5
 
3
 
(10)
 
 
(19)
 
 
(21)
Dividend income
 
 
1
 
 
 
 
1
Net earned insurance
premiums
136
 
16
 
 
 
 
 
152
Other operating income
36
 
28
 
17
 
 
590
 
(63)
 
608
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total operating income
1,234
 
652
 
1,616
 
115
 
611
 
(63)
 
4,165
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Net insurance claims25 

 

(145)
 
(11)
 
 
 
 
 
(156)
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Net operating income7

 

1,089
 
641
 
1,616
 
115
 
611
 
(63)
 
4,009
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan impairment charges and other credit risk provisions
(375)
 
(151)
 
(5)
 
 
 
 
(531)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net operating income
714
 
490
 
1,611
 
115
 
611
 
(63)
 
3,478
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total operating expenses
(870)
 
(291)
 
(517)
 
(68)
 
(468)
 
63
 
(2,151)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating profit
(156)
 
199
 
1,094
 
47
 
143
 
 
1,327
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Share of profit/(loss) in associates and joint
ventures
291
 
260
 
145
 
 
(1)
 
 
695
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Profit before tax
135
 
459
 
1,239
 
47
 
142
 
 
2,022
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
%
 
%
 
%
 
%
 
%
 
 
 
%
Share of HSBC’s profit
before tax
2.7
 
9.1
 
24.7
 
0.9
 
2.9
 
 
 
40.3
Cost efficiency ratio
79.9
 
45.4
 
32.0
 
59.1
 
76.6
 
 
 
53.7
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Balance sheet data23

 


 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
US$m
 
US$m
 
US$m
 
US$m
 
US$m
 
 
 
US$m
Loans and advances to
customers (net)
27,780
 
21,693
 
21,682
 
2,739
 
168
 
 
 
74,062
Total assets
36,761
 
29,760
 
138,266
 
13,068
 
5,958
 
(6,019)
 
217,794
Customer accounts
45,179
 
26,031
 
42,712
 
12,624
 
37
 
 
 
126,583

For footnotes, see page 94.




Half-year to 30 June 2008




Rest of Asia-Pacific17

 

 

   


Personal

    Financial
    Services
    US$m


Commercial
Banking
US$m


    

Global

    Banking and
    Markets
    US$m



    


Private

    Banking
    US$m




   


 Other

    US$m


    


Inter-

    segment

    elimination29

    US$m




   


 Total

    US$m















Net interest income     

864


446


759


45


68


(263)


1,919















Net fee income     

320


175


456


41


12


-


1,004















Trading income/(expense) excluding net interest 
income     

32


72


674


36


(49)


-


765

Net interest income/(expense) 
on trading activities 
    

(2)


-


59


-


5


263


325















Net trading income/
(expense)24     

 

 

30


72


733


36


(44)


263


1,090















Changes in fair value of long-term debt issued and related derivatives     

-


-


-


-


-


-


-

Net expense from other 
financial instruments designated at fair value 
    

(85)


(1)


(2)


-


-


-


(88)















Net expense from financial instruments designated at 
fair value     

(85)


(1)


(2)


-


-


-


(88)

Gains less losses from 
financial investments 
    

14


3


6


-


1


-


24

Dividend income     

-


-


1


-


-


-


1

Net earned insurance 
premiums 
    

98


16


-


-


-


-


114

Other operating income     

18


7


37


1


516


(104)


475















Total operating income     

1,259


718


1,990


123


553


(104)


4,539















Net insurance claims25     

6


(9)


-


-


(1)


-


(4)















Net operating income7     

1,265


709


1,990


123


552


(104)


4,535















Loan impairment (charges)/ recoveries and other credit 
risk provisions     

(310)


(7)


(11)


-


-


-


(328)















Net operating income     

955


702


1,979


123


552


(104)


4,207















Total operating expenses     

(949)


(318)


(591)


(71)


(499)


104


(2,324)















Operating profit     

6


384


1,388


52


53


-


1,883















Share of profit in associates 
and joint ventures 
    

320


269


158


-


4


-


751















Profit before tax     

326


653


1,546


52


57


-


2,634
















    %


    %


    %


    %


    %




    %

Share of HSBC's profit 
before tax 
    

    3.2


    6.4


    15.0


    0.5


    0.6




    25.7

Cost efficiency ratio     

    75.0


    44.9


    29.7


    57.7


    90.3




    51.2















Balance sheet data23

 

 

 















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

31,402


25,285


28,609


3,297


160




88,753

Total assets     

39,336


32,012


151,490


10,798


10,498


(4,910)


239,224

Customer accounts     

43,479


27,540


48,625


10,830


65




130,539

For footnotes, see page 94.

Analysis by customer group and global business (continued) 

Profit before tax 


Half-year to 31 December 2008




Rest of Asia-Pacific17

 

 

    Personal
    Financial
    Services
    US$m


    Commercial     Banking     US$m


    Global
    Banking and
    Markets
    US$m



    Private
    Banking
    US$m




    Other
    US$m


    Inter-
    segment

    elimination29

    US$m




    Total
    US$m















Net interest income

844


488


765


58


71


(208)


2,018















Net fee income 

272


180


375


30


6


-


863















Trading income/(expense) excluding net interest 
income 
    

33


50


559


41


(3)


-


680

Net interest income/(expense) 
on trading activities 
    

(3)


-


64


-


3


208


272















Net trading income24     

30


50


623


41


-


208


952















Changes in fair value of long-term debt issued and related derivatives     

-


-


-


-


1


-


1

Net income/(expense) from
other financial instruments designated at fair value 
    

(87)


1


(2)


-


4


-


(84)















Net income/(expense) from financial instruments designated at fair value     

(87)


1


(2)


-


5


-


(83)

Dividend income     

-


-


-


-


1


-


1

Net earned insurance 
premiums 
    

74


9


-


-


-


-


83

Other operating income/(expense)    

41


70


42


(2)


558


(129)


580















Total operating income     

1,174


798


1,803


127


641


(129)


4,414















Net insurance claims25     

36


(4)


-


-


-


-


32















Net operating income7     

1,210


794


1,803


127


641


(129)


4,446















Loan impairment charges and other credit risk provisions     

(330)


(131)


(62)


(1)


-


-


(524)















Net operating income     

880


663


1,741


126


641


(129)


3,922















Total operating expenses     

(1,067)


(371)


(494)


(69)


(508)


129


(2,380)















Operating profit     

(187)


292


1,247


57


133


-


1,542















Share of profit/(loss) in associates and joint 
ventures     

72


290


177


-


7


-


546















Profit/(loss) before tax     

(115)


582


1,424


57


140


-


2,088
















    %


    %


    %


    %


    %




    %

Share of HSBC's loss 
before tax 
    

    (12.2)


    61.9


    151.5


    6.1


    14.9




    222.1

Cost efficiency ratio     

    88.2


    46.7


    27.4


    54.3


    79.3




    53.5















Balance sheet data23















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

27,634


21,967


27,941


2,960


159




80,661

Total assets     

36,310


29,030


147,714


12,440


5,528


(5,449)


225,573

Customer accounts     

42,778


25,372


42,977


12,713


354




124,194

For footnotes, see page 94.



Middle East17

Profit/(loss) before tax by country within customer groups and global businesses 


    Personal
    Financial
    Services
    US$m


    Commercial     Banking     US$m

    Global
    Banking and
    Markets
    US$m



    Private
    Banking
    US$m




    Other
    US$m




    Total
    US$m













Half-year to 30 June 2009












Egypt     

10 


27 


49 


-


34 


120 

United Arab Emirates     

(14)


141 


182 


(1)



311 

Other     

19 


35 


20 


-


(4) 


7













Middle East (excluding Saudi Arabia)     

15 


203 


251 


(1)


33 


50

Saudi Arabia     

20 


49 


53 



14 


142 














35 


252 


304 



47 


643 













Half-year to 30 June 2008












Egypt     

11


37


45


-


22


115

United Arab Emirates     

106


184


229


2


1


522

Other     

44


69


65


-


-


178













Middle East (excluding Saudi Arabia)     

161


290


339


2


23


815

Saudi Arabia     

48


18


87


-


22


175














209 


308


426


2


45


990













Half-year to 31 December 2008












Egypt     

5


31


45


-


27


108

United Arab Emirates     

27


146


159


2


5


339

Other     

36


56


96


-


1


189













Middle East (excluding Saudi Arabia)     

68


233


300


2


33


636

Saudi Arabia     

12


17


90


-


1


120














80


250


390


2


34


756

    Loans and advances to customers (net) by country17


    At

    30 June 
    2009
    US$m


    At 

    30 June    2008
    US$m

    

    At

    31 December
    2008
    US$m







Egypt     

2,503 


2,265


2,473

United Arab Emirates     

15,906 


16,416


17,537

Other     

6,688 


6,323


7,285








25,097 


25,004


27,295

    Customer accounts by country17


    At

    30 June 
    2009
    US$m


    At 

    30 June    2008
    US$m

    

    At

    31 December
    2008
    US$m







Egypt     

5,642 


5,359


5,363

United Arab Emirates     

19,284 


20,658


19,808

Other     

9,355 


10,239 


9,994








34,281


36,256


35,165

For footnote, see page 94.



Profit before tax



Half-year to

Middle East17

 

 

30 June
200
9
US$m


30 June
200
8
        US$m


        31 December
200
8
    US$m







Net interest income     

763


714


842







Net fee income     

308


334


357







Net trading income     

220


239


163







Gains less losses from financial investments     

13


9


(1)

Dividend income     

2


1


1

Net earned insurance premiums     

-


-


-

Other operating income     

63


9


-







Total operating income     

1,369


1,306


1,362







Net insurance claims incurred and movement in liabilities 
to policyholders 
    

-


-


-







Net operating income before loan impairment charges and other 
credit risk provisions 
    

1,369


1,306


1,362







Loan impairment charges and other credit risk provisions     

(391)


(41)


(238)







Net operating income     

978


1,265


1,124







Total operating expenses     

(482)


(460)


(499)







Operating profit     

496


805


625







Share of profit in associates and joint ventures     

147


185


131







Profit before tax         

643


990


756








    %


    %


    %







Share of HSBC's profit before tax     

    12.8


    9.7


    80.4

Cost efficiency ratio     

    35.2


    35.2


    36.6







Period-end staff numbers (full-time equivalent)     

8,819


8,166


8,453







Balance sheet data23

 

 







US$m


US$m


US$m







Loans and advances to customers (net)     

25,097


25,004


27,295

Loans and advances to banks (net)     

6,556


11,044


7,476

Trading assets, financial instruments designated at fair value, and 
financial investments 
    

10,064


8,198


8,056

Total assets     

48,601


51,777


50,952

Deposits by banks     

991


1,939


1,001

Customer accounts     

34,281


36,256


35,165

For footnotes, see page 94.

The commentary on Middle East is on an underlying basis unless stated otherwise.


Economic briefing

After a period of very rapid expansion, the economies of the Middle East slowed sharply during the first half of 2009 as oil prices fell and access to regional and international funding was compromised. Government spending growth was maintained despite sharply reduced oil revenues, which offered some support to domestic demand. Private consumption and private investment 

spending, however, moderated after several years of rapid growth. Previous inflationary pressures subsided, allowing policymakers to track the exceptionally low level of interest rates in the US without reigniting consumer or asset price growth. The large surpluses accumulated during recent years of high oil prices are likely to ensure that funding for fiscal or external account shortfalls remains accessible.


Review of business performance

Reconciliation of reported and underlying profit before tax


Half-year to 30 June 2009 ('1H09') compared with half-year to 30 June 2008 ('1H08')

Middle East17

 

    1H08
    as
    reported
    US$m

    1H08
acquisitions 
    and

     disposals1

    US$m


    Currency

    translation2

    US$m


    1H08         at 1H09    exchange

    rates3

    US$m

    1H09
    acquisitions     and

     disposals1

    US$m


    Under-    lying     change     US$m

    

    1H09
    as
    reported
    US$m


    Re-    ported

    change4

    %

    

        Under-    lying

    change4

    % 



















Net interest income     

714


-


(5)


709


-


54


763


7


8

Net fee income     

334


-


(2)


332


-


(24)


308


(8)


(7)

Other income6     

258


-


(1)


257


-


41


298


16


16




















Net operating income7 

    

1,306


-


(8)


1,298


-


71


1,369


5


5



















Loan impairment charges and other credit risk provisions     

(41)


-


(1)


(42)


-


(349)


(391)


(854)


(831)



















Net operating income     

1,265


-


(9)


1,256


-


(278)


978


(23)


(22)



















Operating expenses     

(460)


-


4


(456)


-


(26)


(482)


(5)


(6)



















Operating profit     

805


-


(5)


800


-


(304)


496


(38)


(38)



















Income from associates     

185


-


1


186


-


(39)


147


(21)


(21)



















Profit before tax     

990


-


(4)


986


-


(343)


643


(35)


(35)

For footnotes, see page 94.


HSBC reported profit before tax in the Middle East of US$643 million, a decrease of 35 per cent compared with the first half of 2008 on both reported and underlying bases. This decrease was largely driven by the decline in economic activity, predominantly infrastructure development, following the dramatic fall in the price of oil, the adverse effect of lower regional and global equity markets on individual wealth and the depressed real estate sector. These factors contributed to a marked increase, albeit from a low base, in loan impairment charges in the United Arab Emirates ('UAE'). While new lending was constrained during the period, personal lending balances were higher than at 30 June 2008 and drove an increase in revenues of 6 per cent, partly offset by lower trading income as the first half of 2009 experiencelower levels of currency-related trading. 

HSBC continued to expand its presence in the region, opening eight new branches in Egypt over the last 12 months. The priority given to building the Premier business across the region continued with the number of customers increasing by 14 per cent since 31 December 2008.

The Middle East is disclosed as a separate segment for the first time. Its underlying profit before tax declined by 35 per cent.

Net interest income increased by 8 per cent due to higher average interest earning balances compared with the first half of 2008 and asset repricing in Personal Financial Services. 

Mortgage balances were higher than in the first half of 2008, reflecting mortgage approvals early in 2008 which were not drawn until later in the year; new approvals were significantly lower in the first half of 2009 as a result of the changed market circumstances. Credit card and trade balances also increased due to higher utilisation of facilities. Asset spreads widened, benefiting from repricing activity.

HSBC increasingly focused on liability products, and customer accounts in Personal Financial Services rose due to a combination of attractive rates offered in the last quarter of 2008 and ongoing marketing campaigns. The growth in Personal Financial Services balances was partly masked by a contraction in Global Banking and Markets balances following an outflow of funds in the second half of 2008 as currency trading abated. The revenue benefit from the limited growth in the balance sheet was partly offset by deposit spread compression in the low interest rate environment.

Net fee income fell by 7 per cent to US$308 million as reduced activity led to a fall in transaction fees on credit cards and a decrease in origination fees for personal loans. Additionally, custody fees decreased in line with declining asset values.

Net trading income fell by 8 per cent, to US$220 million. This was largely attributable to lower foreign exchange revenue as Middle Eastern currency markets attracted lower volumes and became less volatile than in 2008 as currency trading declined. Gains related to favourable credit spread movements were offset by the non-recurrence of private equity gains.

Other operating income included gains of US$55 million arising from the buy-back and extinguishing of HSBC's own debt issued locally.

Loan impairment charges rose sharply, increasing from US$41 million to US$391 million as credit quality across the region deteriorated as a consequence of weaker economic conditions.

Loan impairment charges within Personal Financial Services rose most significantly in the UAE as a result of increased default rates on Consumer Lending, notably credit cards and personal lending. Management actions, such as reducing credit lines and tightening lending criteria to the portfolio segments most at risk, served to limit the level of these charges. There was very little impairment recognised on mortgage lending which reflected HSBC's disciplined risk appetite, which targeted primary developments. The global economic slowdown, together with the decline in oil prices, placed intense pressure on the UAE's economy which suffered a significant fall in property and equity prices. Unemployment steadily increased, triggered mainly by the impact of the real estate downturn on new construction which precipitated the departure of growing numbers of expatriate workers, some of whom left debts unpaid.

For commercial and corporate banking customers, loan impairment charges rose with the deterioration in the economy, as some local businesses faced a sudden drop in operating activity. In addition, there were a few individually significant loan impairment charges recorded on exposures to large business groups in the region in financial difficulty.

Operating expenses increased by 5 per cent to US$482 million, mostly due to the full effect of business growth in 2008. Staff numbers reflected this growth, but further increases were restricted across most of the region in response to the current economic environment. Expansion of the retail network continued in Egypt, with the opening of eight branches since 30 June 2008.

Profit from associates and joint ventures in the region fell by 21 per cent, mainly from lower investment banking activity through IBSAHSBC's share of IBSA's pre-tax profit fell by 77 per cent to US$7 million as advisory fees from debt capital markets declinedThe Group's share of income from The Saudi British Bank was lower than in the comparable period in 2008 at US$136 million as higher loan impairment charges and marginally higher operating expenses were only partly offset by strong foreign exchange and trade-related income.


Reconciliation of reported and underlying profit before tax


Half-year to 30 June 2009 ('1H09') compared with half-year to 31 December 2008 ('2H08')

Middle East17

 

 

    2H08
    as
    reported
    US$m

    2H08
    acquisitions     and

     disposals1

    US$m


    Currency

    translation2

    US$m


    2H08         at 1H09    exchange

    rates8

    US$m

    1H09
    acquisitions     and

     disposals1

    US$m


    Under-    lying     change     US$m

    

    1H09
    as
    reported
    US$m


    Re-    ported

    change4

    %

    

        Under-    lying

    change4

    



















Net interest income     

842


-


(5)


837


-


(74)


763


(9)


(9)

Net fee income     

357


-


(3)


354


-


(46)


308


(14)


(13)

Other income6     

163


-


(4)


159


-


139


298


83


87




















Net operating income7     

1,362


-


(12)


1,350


-


19


1,369


1


1



















Loan impairment charges and other credit risk provisions

(238)


-


2


(236)


-


(155)


(391)


(64)


(66)



















Net operating income     

1,124


-


(10)


1,114


-


(136)


978


(13)


(12)



















Operating expenses     

(499)


-


7


(492)


-


10


(482)


3


2



















Operating profit     

625


-


(3)


622


-


(126)


496


(21)


(20)



















Income from associates     

131


-


-


131


-


16


147


12


12



















Profit before tax     

756


-


(3)


753


-


(110)


643


(15)


(15)

For footnotes, see page 94.

Analysis by customer group and global business 

Profit before tax 


Half-year to 30 June 2009




Middle East17

 

  


Personal

    Financial
    Services
    US$m


Commercial     Banking     US$m

    


Global

    Banking and
    Markets
    US$m



    


Private

    Banking
    US$m




    


Other

    US$m


    


Inter-

    segment

    elimination29

    US$m




    


Total

    US$m















Net interest income     

343 


243 


149 



27 


-


763 















Net fee income     

99 


109 


98 




-


308 















Trading income excluding net interest income     

26 


37 


146


-



-


210 

Net interest income on trading activities     

-


-


10 


-


-


-


10 















Net trading income24    

26 


37 


156 


-



-


220 















Gains less losses from 
financial investments 
    

11 


(2)


(1)


-



-


13 

Dividend income     

-


-



-


-


-


Other operating income     

24 


33 


25 



19 


(40)


63 















Total operating income     

503 


420 


429 



53 


(40)


1,369 















Net insurance claims25     

-


-


-


-


-


-


-















Net operating income7    

503 


420 


429 



53 


(40)


1,369 















Loan impairment charges and other credit risk provisions     

(244)


(83)


(64)


-


-


-


(391)















Net operating income     

259 


337 


365 



53 


(40)


978 















Total operating expenses     

(245)


(135)


(117)


(5)


(20)


40 


(482)















Operating profit/(loss)     

14 


202 


248 


(1)


33 


-


496 















Share of profit in associates 
and joint ventures 
    

21 


50 


56 



14 


-


147 















Profit before tax     

35 


252 


304 



47 


-


643 
















    %


    %


    %


    %


    %




    %

Share of HSBC's profit 
before tax 
    

    0.7 


    5.0 


    6.1 


    0.1 


    0.9 




    12.8 

Cost efficiency ratio     

    48.7 


    32.1 


    27.3 


    125.0 


    37.7 




    35.2 















Balance sheet data23















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

6,645 


11,567 


6,799 


31 


55 




25,097

Total assets     

7,578 


13,040 


27,423 


95 


5,285 


(4,820)


48,601 

Customer accounts     

14,967 


9,844 


7,312 


1,645 


513 




34,281 

For footnotes, see page 94.

Analysis by customer group and global business (continued) 

Profit before tax 


Half-year to 30 June 2008




Middle East17

 

    



Personal

    Financial
    Services
    US$m


Commercial
Banking
US$m


    


Global

    Banking and
    Markets
    US$m



    



Private

    Banking
    US$m




    



Other

    US$m


   



 Inter-

    segment

    elimination29

    US$m




    



Total

    US$m















Net interest income     

302


234


159


2


20


(3)


714















Net fee income     

114


114


104


2


-


-


334















Trading income excluding net interest income     

21


32


155


-


19


-


227

Net interest income/(expense) 
on trading activities 
    

-


-


23


-


(14)


3


12















Net trading income24     

21


32


178


-


5


3


239

Gains less losses from 
financial investments 
    

14


-


(5)


-


-


-


9

Dividend income     

-


-


1


-


-


-


1

Other operating income     

12


6


5


-


11


(25)


9















Total operating income     

463


386


442


4


36


(25)


1,306















Net insurance claims25     

-


-


-


-


-


-


-















Net operating income7     

463


386


442


4


36


(25)


1,306















Loan impairment (charges)/ recoveries and other credit risk provisions     

(65)


23


-


-


1


-


(41)















Net operating income     

398


409


442


4


37


(25)


1,265















Total operating expenses     

(238)


(123)


(110)


(2)


(12)


25


(460)















Operating profit     

160


286


332


2


25


-


805















Share of profit in associates 
and joint ventures 
    

49


22


94


-


20


-


185















Profit before tax     

209


308


426


2


45


-


990
















    %


    %


    %


    %


    %




    %

Share of HSBC's profit 
before tax 
    

    2.1


    3.0


    4.2


    -


    0.4




    9.7

Cost efficiency ratio     

    51.4


    31.9


    24.9


    50.0


    33.3




    35.2















Balance sheet data23















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

6,459


12,099


6,392


53


1




25,004

Total assets     

7,361


13,774


28,966


63


5,436


(3,823)


51,777

Customer accounts     

13,073


11,428


9,537


1,764


454




36,256

For footnotes, see page 94.




Half-year to 31 December 2008




Middle East17

    Personal
    Financial
    Services
    US$m


    Commercial     Banking     US$m


    Global
    Banking and
    Markets
    US$m



    Private
    Banking
    US$m




    Other
    US$m


    Inter-
    segment

    elimination29

    US$m




    Total
    US$m















Net interest income     

350


276


203


1


26


(14)


842















Net fee income     

113


127


113


4


-


-


357















Trading income excluding net interest income     

26


33


89


-


5


-


153

Net interest expense on 
trading activities     

-


-


(3)


-


(1)


14


10















Net trading income24     

26


33


86


-


4


14


163















Gains less losses from 
financial investments 
    

-


-


(1)


-


-


-


(1)

Dividend income     

-


-


1


-


-


-


1

Other operating income     

9


2


6


3


15


(35)


-















Total operating income     

498


438


408


8


45


(35)


1,362















Net insurance claims25     

-


-


-


-


-


-


-















Net operating income7     

498


438


408


8


45


(35)


1,362















Loan impairment charges and other credit risk provisions     

(158)


(68)


(12)


-


-


-


(238)















Net operating income     

340


370


396


8


45


(35)


1,124















Total operating expenses     

(273)


(141)


(102)


(6)


(12)


35


(499)















Operating profit     

67


229


294


2


33


-


625















Share of profit in associates 
and joint ventures 
    

13


21


96


-


1


-


131















Profit before tax     

80


250


390


2


34


-


756
















    %


    %


    %


    %


    %




    %

Share of HSBC's loss 
before tax 
    

    8.5


    26.6


    41.5


    0.2


    3.6




    80.4

Cost efficiency ratio     

    54.8


    32.2


    25.0


    75.0


    26.7




    36.6















Balance sheet data23















US$m


US$m


US$m


US$m


US$m




US$m

Loans and advances to 
customers (net) 
    

7,226


13,221


6,649


29


170




27,295

Total assets     

8,168


14,672


27,975


46


5,754


(5,663)


50,952

Customer accounts     

13,753


10,978


7,628


1,762


1,044




35,165

For footnotes, see page 94.



This information is provided by RNS
The company news service from the London Stock Exchange
 
END
 
 
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