HSBC Holdings PLC
06 August 2007
HSBC CREATES GLOBAL HEAD OF PERSONAL FINANCIAL SERVICES AND MARKETING
Alex Hungate has been appointed to the new role of Head of Personal Financial
Services and Marketing for HSBC globally with effect from September 2007.
Alex will lead a business that serves over 120 million customers worldwide. He
will also take responsibility for overseeing the Group's advertising,
sponsorship and customer marketing activities. Regional leaders of Personal
Finance and the principal heads of marketing will have a functional reporting
line to Alex in addition to geographic reporting to local chief executives. This
provides for local management and the global oversight necessary to achieve
HSBC's ambitions to fully connect its businesses and customers around the world.
Alex joins from Reuters where he was Managing Director, Asia. He led the
company's successful expansion in the region, growing market share and improving
profitability and customer satisfaction. Previously, as Chief Marketing Officer,
he implemented customer satisfaction measurement as a tool to drive service
improvements and increase customer loyalty.
At HSBC, he will be based in London, reporting to HSBC's Group Chief Executive,
Michael Geoghegan. As a Group Managing Director he will also become a member of
the 10-strong global Group Management Board.
Alex Hungate said: "I want to help HSBC grow by maintaining a relentless focus
on the needs of its customers. In this role, with its combination of global
leadership of the Personal Financial Services business plus the marketing
function, I want to ensure that our services always deliver on the powerful
promise of the HSBC brand."
Alex's top priority for HSBC's global Personal Financial Services business will
be to connect the bank's operations around the world. As such, he is charged
with selecting the best products, services and technologies from HSBC's
unparalleled 83-market network and implementing them around the world while also
driving the creation of new services.
As the leader of HSBC's marketing function, Alex will take charge of what is
already the 23rd most valuable brand in the world and ensure that all
advertising, sponsorship and customer marketing activity around the world
complies with the bank's brand values.
Alex was educated at Oxford University and Harvard Business School.
Notes to editors:
1. Brief biography for Alex Hungate
Alex Hungate becomes Head of Personal Financial Services and Marketing in
September 2007. As a Group Managing Director he will also sit on the bank's
global Group Management Board.
Alex was managing director of Reuters in the Asia Pacific region and between
2002 and 2006 he was Reuters worldwide chief marketing officer. During his 14
years at the news services group he was based in the UK, Hong Kong and the USA,
holding positions including co-chief executive officer of Reuters America and a
board director of Factiva, the web-based business news and information service.
Prior to his career at Reuters he spent two years with Booz Allen & Hamilton as
a strategy consultant. Alex graduated from Oxford University with an MA in
Economics and Business Management and gained an MBA from Harvard business school
in 1992.
2. HSBC Holdings plc
HSBC Holdings plc serves over 125 million customers worldwide through around
10,000 offices in 83 countries and territories in Europe, the Asia-Pacific
region, the Americas, the Middle East and Africa. With assets of some US$2,150
billion at 30 June 2007, HSBC is one of the world's largest banking and
financial services organisations. HSBC is marketed worldwide as 'the world's
local bank'.
This information is provided by RNS
The company news service from the London Stock Exchange
*A Private Investor is a recipient of the information who meets all of the conditions set out below, the recipient:
Obtains access to the information in a personal capacity;
Is not required to be regulated or supervised by a body concerned with the regulation or supervision of investment or financial services;
Is not currently registered or qualified as a professional securities trader or investment adviser with any national or state exchange, regulatory authority, professional association or recognised professional body;
Does not currently act in any capacity as an investment adviser, whether or not they have at some time been qualified to do so;
Uses the information solely in relation to the management of their personal funds and not as a trader to the public or for the investment of corporate funds;
Does not distribute, republish or otherwise provide any information or derived works to any third party in any manner or use or process information or derived works for any commercial purposes.
Please note, this site uses cookies. Some of the cookies are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but if you do, parts of the site may not work. To find out more about the cookies used on Investegate and how you can manage them, see our Privacy and Cookie Policy
To continue using Investegate, please confirm that you are a private investor as well as agreeing to our Privacy and Cookie Policy & Terms.