Q3 2012 Interim Management Statement

RNS Number : 2770Q

HSBC Holdings PLC

05 November 2012

 



HSBC Holdings plc - Interim Management Statement

HSBC Holdings plc ('HSBC') will be conducting a trading update conference call with analysts and investors today to coincide with the release of its Interim Management Statement. The trading update call will take place at 11.00am GMT, and details of how to participate in the call and the live audio webcast can be found below and at Investor Relations on www.hsbc.com.

Conference call details

Date: Monday, 5 November 2012

Time: 6.00am EST

           11.00am GMT

           7.00pm HKT

Audio webcast: Please follow this link for the webcast: http://www.hsbc.com/1/2/investor-relations/financial-info

Speakers: Stuart Gulliver, Group Chief Executive

                   Iain Mackay, Group Finance Director

Conference details for investors and analysts: Passcode: HSBC

Toll			Toll free
UK and International	[phone]		UK	0800 279 5983
USA	[phone]		USA	1866 629 0054
Hong Kong	[phone]		Hong Kong	800 933 234

Replay conference call details (available until 5 December 2012): Passcode: 45344522#

Toll			Toll free
UK	[phone]		UK	0800 953 1533
International	[phone]		USA	1866 247 4222
			Hong Kong	800 901 393

Investor Relations		Media Relations
Guy Lewis	Robert Quinlan	Patrick Humphris
Tel: [phone]	Tel: [phone]	Tel: [phone]
Hugh Pye		Gareth Hewett
Tel: [phone]		Tel: [phone]

Table of contents

Highlights ................................................................	3		Risk-weighted assets .................................................	13
Group Chief Executive's comments .........................	4		Profit before tax by global business and geographical
Underlying performance ..........................................	5		region ...................................................................	14
Financial performance commentary .........................	6		Summary information - global businesses .................	15
Certain US law enforcement and regulatory matters .	9		Summary information - geographical regions ...........	21
Trading conditions and outlook for 2012 .................	9		Appendix - selected information .............................	29
Notes .......................................................................	10		Loans and advances to customers by industry sector
Cautionary statement regarding forward-looking			and by geographical region .............................	29
statements ............................................................	10		Exposures to countries in the eurozone .................	30
Summary consolidated income statement .................	11		Selected items included in profit before tax by
Summary consolidated balance sheet ........................	12		geographical region and global business..........	34
Capital .....................................................................	13		Abbreviations .......................................................	35

Note to editors

HSBC Holdings plc

HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. The Group serves customers worldwide from around 6,900 offices in over 80 countries and territories in Europe, the Asia-Pacific region, North and Latin America, and the Middle East and North Africa. With assets of US$2,721bn at 30 September 2012, HSBC is one of the world's largest banking and financial services organisations.

Highlights

·      Reported profit before tax ('PBT') of US$3.5bn in the third quarter ('3Q12') was down US$3.7bn on 3Q11, with US$5.8bn relating to adverse movements on the fair value of our own debt; underlying PBT* was US$5.0bn for 3Q12, up 125% on 3Q11.

·      Reported PBT in the nine months ended 30 September 2012 ('the nine months') of US$16.2bn was down US$2.4bn on the same period in 2011, of which US$7.9bn related to adverse movements on the fair value of our own debt. This was partially offset by higher gains on business disposals of US$4.4bn. Underlying PBT for the nine months was US$14.9bn, up 21% on 2011.

·      The main factors driving the improvement in underlying PBT for 3Q12 and the nine months were increased revenues** in Global Banking and Markets ('GB&M') and Commercial Banking ('CMB'), and lower loan impairment charges, notably in North America.

·      Reported operating expenses for 3Q12 were 4% higher than in 3Q11. Underlying operating expenses for 3Q12 were 16% higher than in 3Q11, primarily reflecting the impact of notable items, increased investment in regulatory and compliance infrastructure in the US and higher litigation costs. Excluding these factors, operating costs were marginally higher than in 3Q11, reflecting additional expenses primarily associated with the execution of our strategy.

·      The reported cost efficiency ratio for 3Q12 deteriorated to 70.6% from 49.5% in 3Q11, but improved from 65.8% to 63.7% on an underlying basis as a result of the underlying revenue growth. The ratios were affected by US$0.3bn and US$1.2bn of notable cost items and by US$1.3bn adverse and US$0.1bn favourable notable revenue items in 3Q11 and 3Q12, respectively.

·      We continued to make good progress in all areas of strategy, including generating sustainable cost savings of US$0.5bn in the quarter, which took our total annualised savings to US$3.1bn, and we now expect to exceed our target range of US$2.5bn to US$3.5bn by the end of 2013. We have increased investment in our target markets and in enhancing our processes and technology capabilities. We announced eight transactions to dispose of or close businesses since 30 June 2012, making a total of 41 since the start of 2011.

·      The third quarter results include an additional provision of US$800m in relation to the ongoing US anti-money laundering, Bank Secrecy Act and Office of Foreign Assets Control investigations. We are actively engaged in discussions with US authorities to try to reach a resolution, but there is not yet an agreement. The US authorities have substantial discretion in deciding exactly how to resolve this matter. Indeed, the final amount of the financial penalties could be higher, possibly significantly higher, than the amount accrued. (More detail is provided on page 9). We have also made UK customer redress provisions of US$353m, mainly in respect of Payment Protection Insurance.

·      The core tier 1 capital ratio was 11.7% at 30 September 2012. 

* The difference between reported and underlying results is explained and reconciled on page 5.

** Revenue is defined as net operating income before loan impairment charges and other credit risk provisions.

Group Chief Executive, Stuart Gulliver, commented:

"Our strategy and business model have enabled us to have a strong quarter. Although reported PBT for 3Q12 was down US$3.7bn compared with 3Q11,underlying profit was up US$2.8bn to US$5.0bn compared with 3Q11 and it is on this basis that we measure our performance. The increase in underlying profit was driven by revenue growth in Global Banking and Markets, mainly in Rates and Credit as conditions in the eurozone stabilised relative to 3Q11, and in Commercial Banking, where net interest income rose, reflecting higher average lending and deposit balances. We continued to grow in a majority of our priority markets. In addition, loan impairment charges reduced significantly compared with 3Q11, mainly in North America.

"The third quarter results include an additional provision of US$800m in relation to the ongoing US anti-money laundering, Bank Secrecy Act and Office of Foreign Assets Control investigations. We are actively engaged in discussions with US authorities to try to reach a resolution, but there is not yet an agreement. The US authorities have substantial discretion in deciding exactly how to resolve this matter. Indeed, the final amount of the financial penalties could be higher, possibly significantly higher, than the amount accrued. We have also made UK customer redress provisions of US$353m, mainly in respect of Payment Protection Insurance.

"We continue to execute our strategy to ensure that we are aligned with the key global trends of growth in international trade and capital flows and wealth creation, particularly in faster-growing markets. We have made significant progress in delivering our strategic priorities to simplify, restructure and grow HSBC. We have announced 24 disposals and closures this year, including eight since 30 June 2012, making a total of 41 since the beginning of 2011, exiting non-strategic markets and selling businesses and non-core investments. We recorded a further US$0.5bn of sustainable cost savings in 3Q12, which takes the total annualised savings to US$3.1bn. Compared with 3Q11, underlying revenues rose in a majority of our priority growth markets and we maintained our focus on the closer integration of our Global Businesses. This was illustrated by the 8% increase in revenues associated with the collaboration between Global Banking and Markets and Commercial Banking for the nine months. By delivering this strategy we are ensuring that we maintain our distinctive market position.

"While subdued economic conditions persist in Europe and other Western economies, we remain confident in our outlook for growth in the emerging world and, particularly, in mainland China, where we continue to expect a soft landing." 

Underlying performance

Internally we measure our performance on a like-for-like basis by eliminating the effects of foreign currency translation and changes in credit spread on the fair value of our long-term debt (where the net result of such movements will be zero upon maturity of the debt). We also eliminate the effects of acquisitions, disposals and changes of ownership levels of subsidiaries, associates and businesses. All of these distort period-on-period comparisons. For disposed businesses, we achieve this by eliminating the gain or loss on disposal in the period incurred and by adjusting the results of operations, where significant. Previously, this adjustment for the results of operations was effected by removing the time-equivalent component of operating profit or loss from the comparative period. From 3Q12 onwards, we will remove the operating profit or loss of the disposed business from all periods presented. This approach better reflects the results of the ongoing business. Had we maintained our previous approach, underlying profit before tax would have been US$802m higher for the nine months ended 30 September 2012. This was mainly due to the elimination of the entire results of the US credit card business.

Reconciliation of reported and underlying revenue

	Nine months ended 30 September						Quarter ended 30 September
	2012		2011		Change		2012		2011		Change
	US$m		US$m		%		US$m		US$m		%
Reported revenue .........................	51,463		55,641		(8)		14,566		19,947		(27)
Constant currency ........................			(1,908)						(707)
Own credit spread .........................	3,903		(3,972)				1,733		(4,114)
Acquisitions, disposals and dilutions .....................................................	(6,383)		(5,004)		(28)		(172)		(1,677)		90
Underlying revenue ......................	48,983		44,757		9		16,127		13,449		20

Reconciliation of reported and underlying loan impairment charges and other credit risk provisions ('LIC's)

	Nine months ended 30 September						Quarter ended 30 September
	2012		2011		Change		2012		2011		Change
	US$m		US$m		%		US$m		US$m		%
Reported LICs ..............................	(6,519)		(9,156)		29		(1,720)		(3,890)		56
Constant currency ........................			237						100
Acquisitions, disposals and dilutions .....................................................	322		1,153		(72)		−		453		(100)
Underlying LICs ...........................	(6,197)		(7,766)		20		(1,720)		(3,337)		48

Reconciliation of reported and underlying operating expenses

	Nine months ended 30 September						Quarter ended 30 September
	2012		2011		Change		2012		2011		Change
	US$m		US$m		%		US$m		US$m		%
Reported operating expenses ...........................	(31,483)		(30,379)		(4)		(10,279)		(9,869)		(4)
Constant currency ............			1,195						449
Acquisitions, disposals and dilutions ............................	805		1,906		(58)		1		570		(100)
Underlying operating expenses ...........................	(30,678)		(27,278)		(12)		(10,278)		(8,850)		(16)
Underlying cost efficiency ratio .................................	62.6%		60.9%				63.7%		65.8%

Reconciliation of reported and underlying profit before tax

	Nine months ended 30 September						Quarter ended 30 September
	2012		2011		Change		2012		2011		Change
	US$m		US$m		%		US$m		US$m		%
Reported profit before tax ............	16,218		18,629		(13)		3,481		7,155		(51)
Constant currency ........................			(424)						(148)
Own credit spread .........................	3,903		(3,972)				1,733		(4,114)
Acquisitions, disposals and dilutions .....................................................	(5,256)		(1,946)		(170)		(171)		(654)		74
Underlying profit before tax .........	14,865		12,287		21		5,043		2,239		125

Notable revenue items

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep   2012		30 Jun   2012		30 Sep     2011
	US$m		US$m		US$m		US$m		US$m
Non-qualifying hedges ..............................	(362)		(1,587)		100		(581)		(1,273)
Refinement of PVIF calculation .................	–		243		–		–		–
Gain on sale of non-core investments in India ..................................................	314		–		39		275		–
Loss recognised following the reclassification of business to held for sale ......................................	(158)		–		(21)		(137)		–

 

Notable cost items

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Restructuring and other related costs ..................................	660		672		97		303		195
UK customer redress programmes ......................................	1,698		630		353		879		19
UK bank levy .....................................................................	(92)		-		(58)		-		-
UK pension credit ..............................................................	-		(587)		-		-		-
Deferred variable compensation awards - accelerated amortisation ...............................................................	-		180		-		-		42
US anti-money laundering, BSA and OFAC investigations ..	1,500		-		800		700		-

Financial performance commentary

·      Reported profit before tax of US$3.5bn in the third quarter ('3Q12') was down US$3.7bn on 3Q11 and in the nine months PBT of US$16.2bn was down US$2.4bn on the same period in 2011. This reflected adverse credit spread movements on the fair value of our own debt of US$1.7bn in 3Q12 and US$3.9bn in the nine months compared with favourable movements of US$4.1bn and US$4.0bn in the respective periods in 2011. In addition, pre-tax profit for both periods was affected by the absence of operational profits from our business disposals, most notably the sale of our Cards and Retail Services business ('CRS') in May 2012, and higher notable cost items of US$936m in 3Q12 and US$2.9bn in the nine months. The profit before tax for the nine months also included US$4.5bn of gains from the business disposals compared with US$83m in 2011.

·      Underlying revenue was US$2.7bn higher in the quarter and US$4.2bn higher in the nine months compared with the same periods in 2011. Favourable movements on non-qualifying hedges accounted for US$1.4bn and US$1.2bn of the quarterly and year-to-date increases in revenue respectively. Revenue growth in both periods was led by GB&M, mainly from Rates and Credit, as credit spreads on both government and corporate bond portfolios tightened, liquidity increased, and investor sentiment improved. This compared with a particularly difficult trading environment in 2011, notably in the third quarter, as a result of heightened uncertainty in the eurozone. CMB revenue also increased, driven by net interest income which reflected lending growth as well as higher deposit spreads and balances. In Retail Banking and Wealth Management ('RBWM'), revenues grew due to increased net interest income in Latin America and Hong Kong and higher insurance revenues, mainly in Hong Kong. These factors were partially offset by the effect of the ongoing run-off of the US consumer finance portfolios.

·      Loan impairment charges and other credit risk provisions were significantly lower in 3Q12 and the first nine months than in the same periods in 2011. The decrease in both periods primarily arose in North America due to the continued decline in lending balances in our consumer finance portfolio and improved delinquency rates, as well as the sale of the CRS business in May 2012. 3Q11 loan impairment charges also reflected higher costs to obtain and realise collateral as a result of the delays in foreclosure activity. Loan impairment charges and other credit risk provisions were lower in Europe, reflecting lower credit risk provisions on available-for-sale asset-backed securities ('ABS's) in both periods. There were also lower loan impairment charges in RBWM in the UK, where delinquency rates improved in the nine months. These factors were partly offset by higher loan impairment charges in Latin America, notably in Brazil.

·      Loan impairment charges and other credit risk provisions also fell compared with 2Q12, mainly due to the lower lending balances in our consumer finance portfolio in North America. In addition, in Europe there were lower available-for-sale ABS credit risk provisions and significant individually assessed impairments were not repeated. In Latin America, in 3Q12 a marginal improvement in loan impairment charges was recorded as measures to improve credit quality began to take effect.

·      Reported operating expenses for 3Q12 were 4% higher than in 3Q11; for the nine months, they were also up 4% on the same period in 2011.

·      On an underlying basis, operating expenses in both 3Q12 and in the nine months were higher than in their respective comparable periods, primarily reflecting the impact of notable items. In 3Q12, this included a provision of US$800m in respect of US anti-money laundering ('AML'), Bank Secrecy Act ('BSA') and Office of Foreign Asset Control ('OFAC') investigations and provisions for UK customer redress programmes of US$353m, which took the balance sheet provision for UK customer redress programmes at 30 September to US$1.8bn. The effect of notable items in the nine months was increased due to higher customer redress provisions in the UK of US$1.1bn, US AML, BSA and OFAC investigation provisions of US$1.5bn and the non-recurrence of the 2011 UK pension credit. Also, we increased investment in regulatory and compliance infrastructure in the US and incurred certain additional litigation costs in North America and Rest of Asia-Pacific.

·      Excluding the factors noted above, 3Q12 costs were marginally higher than in 3Q11, reflecting additional expenses associated with the execution of the strategy (including transitional service agreement costs) which are offset in revenue, and costs associated with CRS divestiture. For the nine months, operating expenses were broadly in line with 2011, remaining in the range of US$8.6bn to US$9.2bn per quarter during the last 18 months. This reflected strict cost control and the realisation of sustainable cost savings through the implementation of our organisational effectiveness programme. These cost savings substantially offset inflationary pressures in certain of our Latin American and Asian markets, and investment in strategically growing the business and enhancing processes and technology capabilities. We continue to drive our organisational effectiveness programme and expect to exceed the top end of our sustainable cost savings target by the end of 2013.

·      Our underlying cost efficiency ratio improved from 65.8% in 3Q11 to 63.7% in 3Q12 as a result of our revenue growth and strict cost control within our operations. The ratios were affected by US$256m and US$1.2bn of notable cost items and by US$1.3bn adverse and US$118m favourable notable revenue items in 3Q11 and 3Q12, respectively.

·      On an underlying basis, our cost efficiency ratio for the nine months of 62.6% was higher than the 60.9% in 2011, as the effect of increased revenue was more than offset by higher notable cost items in 2012 (US$3.8bn in 2012 compared with US$0.9bn in 2011).

·      The number of FTE employees at the end of the quarter was 267,000, almost 22,000 lower than at 31 December 2011. This reflected the planned net reduction of staff numbers across the Group from organisational effectiveness initiatives and business disposals. We achieved a further US$0.5bn of sustainable savings in 3Q12 through our organisational effectiveness programmes. This took our total annualised savings achieved to US$3.1bn.

·      The tax charge of US$658m in the third quarter equated to an effective tax rate of 18.9%. This reflected the effect of the Group's geographic mix in the period, combining the tax benefit on losses in the US with the tax charge on profits in lower tax rate jurisdictions, notably Hong Kong.

·      Although reported PBT was lower in 2012, the tax charge for the nine months was US$941m higher than in the comparable period in 2011. The tax charge in 2012 included the effect of higher taxed profits arising on the disposal of the CRS business and the US branches, as well as the non-deductible provision in respect of US AML, BSA and OFAC investigations. The tax charge in 2011 included the benefit of deferred tax eligible to be recognised in respect of foreign tax credits. As a result of these factors, the effective tax rate for the nine months in 2012 was 26.4% compared with 18% for the same period in 2011.

·      Reported loans and advances to customers increased by US$26.1bn in the quarter. This included favourable foreign exchange movements of US$16.0bn, partly offset by a US$2.7bn reduction in reverse repo balances. Residential mortgage balances continued to grow strongly in the UK, Hong Kong and Rest of Asia-Pacific reflecting in part the success of our marketing campaigns and competitive pricing. Demand for credit and targeted lending activity focused on capturing international trade and capital flows led to a rise in customer advances in CMB in Hong Kong and Rest of Asia-Pacific. Lending to CMB and GB&M customers in North America also increased, reflecting our strategic investment in target segments. In addition, overdraft balances in the UK rose. This was partly offset by a decline in residential mortgage balances in North America due to repayments and write-offs on the run-off portfolio. In addition, we reclassified to 'Assets held for sale' net loans and advances to customers totalling US$3.7bn relating to the planned disposal of an unsecured personal lending portfolio in North America.

·      Customer account balances increased by US$33.6bn, including favourable foreign exchange differences of US$18.8bn. Customer account growth was largely driven by more conservative behaviour by customers in RBWM in Hong Kong, together with a rise in institutional deposits in Rest of Asia-Pacific and higher current accounts in the UK. These movements were offset in part by a decrease in Latin America due to a managed reduction in term deposits in Brazil and a decline in Mexico as customers in RBWM placed their cash in investment funds.

·      Other significant balance sheet movements in the quarter include a rise in trading assets and liabilities, notably in Europe, as inventories of debt and equity securities rose to meet higher client demand. This was partly offset by a decline in cash and balances at central banks and loans and advances to banks as liquidity was redeployed into highly rated debt securities, to repay debt in issue and to support customer lending growth.

·      Net interest margin fell by 20bps in the nine months. This was driven by a reduction in gross yield, which reflected the change in composition of the lending book following the disposal of the high-yielding US cards business in addition to growth in lower-yielding mortgage and term lending balances. Balance Sheet Management was also adversely affected, notably in Europe, as yield curves continued to flatten and interest rates remained low. These factors were partially offset by a lower cost of funds which was driven by a combination of lower interest rates in Latin America, maturity and repayment of older debt at higher coupons in the US and lower interbank and repo funding rates in Europe.

·      The core tier 1 capital ratio strengthened to 11.7%, from 11.3% at 30 June 2012. Internal capital generation of US$2.8bn and favourable foreign exchange movements of US$1.7bn contributed to a total increase of US$4.8bn in core tier 1 capital.

·      RWAs fell by US$4.8bn in the quarter, primarily due to a US$10.0bn reduction in market risk, mainly in GB&M, partially offset by a US$5.5bn increase in credit risk. The decrease in market risk reflected lower VaR and stressed VaR charges due to a reduction in risk levels.

·      Foreign currency translation differences increased credit risk RWAs by US$7.9bn while on a constant currency basis they fell by US$2.4bn. In Rest of Asia-Pacific, credit risk RWAs increased by US$10.4bn, mainly as a result of loan growth in our mainland Chinese associates, primarily in CMB. In Europe, credit risk RWAs fell by US$7.9bn, mainly in GB&M. This included a reduction of US$4.3bn in RWAs due to a decline in borrowing by large corporates and a reduction of US$2.6bn in securitisation RWAs. In North America, the continuing run-down of retail portfolios resulted in a decrease of US$4.2bn in credit risk RWAs in RBWM.

·      On 9 October 2012, the Board announced a third interim dividend for 2012 of US$0.09 per ordinary share.

Anti-money laundering, Bank Secrecy Act and Office of Foreign Assets Control investigations

These results include an additional provision of US$800m in relation to US anti-money laundering, Bank Secrecy Act and Office of Foreign Asset Control investigations, the background and risk factors relating to which are set out in Note 25 on the Financial Statements and in the 'Top and emerging risks' section starting on page 104 of the Interim Report 2012. We are actively engaged in ongoing discussions with the relevant authorities regarding steps to achieve a resolution, including potential fines, penalties and forfeitures, although no agreement has yet been reached. The resolution of at least some of these matters is likely to involve the filing of corporate criminal as well as civil charges and the imposition of significant fines, penalties and/or monetary forfeitures. While the prosecution of corporate criminal charges in these types of cases has most often been deferred through an agreement with the relevant authorities, the US authorities have substantial discretion, and prior settlements can provide no assurance as to how the US authorities will proceed in these matters. It should be noted that any amounts payable are assessed separately by each agency investigating these matters, and the amounts paid to one agency may or may not be offset against or otherwise taken into account in determining amounts payable to other agencies. There is a high degree of uncertainty in making any estimate of the ultimate cost; it is possible that the amounts when finally determined could be higher, possibly significantly higher, than the amount accrued.

Trading conditions since 30 September 2012 and outlook

Despite a drag on global growth caused by the lack of a sustained recovery in the West, we forecast that emerging markets will grow by close to 5% in 2012 and over 5% in 2013.

We believe that mainland China remains on course for a soft landing. The mainland Chinese economy has seen lower than expected growth in 3Q12, but we believe the problems to be cyclical rather than structural. We forecast that growth will recover in 2013 as the impact of accelerated infrastructure approvals and ambitious regional investment plans filter through. We also expect to see economic recovery in Latin America heading into 2013, helped by policy stimulus measures across the region.

In Europe, the recent European Central Bank actions have contributed to greater market confidence that steps will be taken to preserve the integrity of the single market and the euro within it. As structural and fiscal reform measures are implemented, however, the eurozone economy is at risk of contracting both this year and next. The prospects for growth in the UK remain subdued as they are in part influenced by the situation in the eurozone and weak consumer confidence, although the labour market has proved to be resilient.

In the US, the latest round of quantitative easing is likely to boost demand in the short term, although structural problems persist. There are encouraging signs that house prices are no longer falling and that higher prices can be supported without any direct government subsidy. A housing market recovery will have a positive impact on household finances and help to boost consumer confidence. There remain, however, a number of uncertainties over the remainder of this year and 2013, in particular, resolution of the 'fiscal cliff' of tax rises and spending cuts due to take effect early next year. Although recent data has offered encouragement, the pace of US economic growth remains weak compared with previous recoveries.

HSBC's trading performance in October was satisfactory.

Notes

·      Income statement comparisons, unless stated otherwise, are between the quarter ended 30 September 2012 and the quarter ended 30 September 2011, or between the nine months ended 30 September 2012 and the corresponding nine months in 2011. Balance sheet comparisons, unless otherwise stated, are between balances at 30 September 2012 and the corresponding balances at 30 June 2012.

·      The financial information on which this Interim Management Statement is based, and the data set out in the appendix to this statement, are unaudited and have been prepared in accordance with HSBC's accounting policies as described in the Annual Report and Accounts 2011. A glossary of terms is also provided in the Annual Report and Accounts 2011.

·      The Board has adopted a policy of paying quarterly interim dividends on the ordinary shares. Under this policy, it is intended to have a pattern of three equal interim dividends with a variable fourth interim dividend. Dividends are declared in US dollars and, at the election of the shareholder, paid in cash in one of, or in a combination of, US dollars, sterling and Hong Kong dollars or, subject to the Board's determination that a scrip dividend is to be offered in respect of that dividend, may be satisfied in whole or in part by the issue of new shares in lieu of a cash dividend.

Annual Report and Accounts 2012 announcement date .........................................................................	4 March 2013
Shares quoted ex-dividend in London, Hong Kong, Paris and Bermuda ....................................................	20 March 2013
ADSs quoted ex-dividend in New York ...................................................................................................	20 March 2013
Dividend record date in Hong Kong ........................................................................................................	21 March 2013
Dividend record date in London, New York, Paris and Bermuda .............................................................	22 March 2013
Dividend payment date ..........................................................................................................................	8 May 2013

Cautionary statement regarding forward-looking statements

The Interim Management Statement contains certain forward-looking statements with respect to HSBC's financial condition, results of operations and business.

Statements that are not historical facts, including statements about HSBC's beliefs and expectations, are forward-looking statements. Words such as 'expects', 'anticipates', 'intends', 'plans', 'believes', 'seeks', 'estimates', 'potential' and 'reasonably possible', variations of these words and similar expressions are intended to identify forward-looking statements. These statements are based on current plans, estimates and projections, and therefore undue reliance should not be placed on them. Forward-looking statements speak only as of the date they are made, and it should not be assumed that they have been revised or updated in the light of new information or future events.

Written and/or oral forward-looking statements may also be made in the periodic reports to the US Securities and Exchange Commission, summary financial statements to shareholders, proxy statements, offering circulars and prospectuses, press releases and other written materials, and in oral statements made by HSBC's Directors, officers or employees to third parties, including financial analysts.

Forward-looking statements involve inherent risks and uncertainties. Readers are cautioned that a number of factors could cause actual results to differ, in some instances materially, from those anticipated or implied in any forward-looking statement. These include, but are not limited to:

·      changes in general economic conditions in the markets in which we operate, such as continuing or deepening recessions and fluctuations in employment beyond those factored into consensus forecasts; changes in foreign exchange rates and interest rates; volatility in equity markets; lack of liquidity in wholesale funding markets; illiquidity and downward price pressure in national real estate markets; adverse changes in central banks' policies with respect to the provision of liquidity support to financial markets; heightened market concerns over sovereign creditworthiness in over-indebted countries; adverse changes in the funding status of public or private defined benefit pensions; and consumer perception as to the continuing availability of credit and price competition in the market segments we serve;

·      changes in government policy and regulation, including the monetary, interest rate and other policies of central banks and other regulatory authorities; initiatives to change the size, scope of activities and interconnectedness of financial institutions in connection with the implementation of stricter regulation of financial institutions in key markets worldwide; revised capital and liquidity benchmarks which could serve to deleverage bank balance sheets and lower returns available from the current business model and portfolio mix; imposition of levies or taxes designed to change business mix and risk appetite; the practices, pricing or responsibilities of financial institutions serving their consumer markets; expropriation, nationalisation, confiscation of assets and changes in legislation relating to foreign ownership; changes in bankruptcy legislation in the principal markets in which we operate and the consequences thereof; general changes in government policy that may significantly influence investor decisions; extraordinary government actions as a result of recent market turmoil; other unfavourable political or diplomatic developments producing social instability or legal uncertainty which in turn may affect demand for our products and services; the costs, effects and outcomes of product regulatory reviews, actions or litigation, including any additional compliance requirements; and the effects of competition in the markets where we operate including increased competition from non-bank financial services companies, including securities firms; and factors specific to HSBC, including our success in adequately identifying the risks we face, such as the incidence of loan losses or delinquency, and managing those risks (through account management, hedging and other techniques). Effective risk management depends on, among other things, our ability through stress testing and other techniques to prepare for events that cannot be captured by the statistical models we use; and our success in addressing operational, legal and regulatory, and litigation challenges, notably the ultimate resolution of the AML, BSA and OFAC investigations.

Summary consolidated income statement

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net interest income ...........................................................	28,490		30,605		9,114		9,289		10,370
Net fee income ..................................................................	12,364		13,064		4,057		3,997		4,257
Net trading income ............................................................	6,311		4,918		1,792		1,637		106
Changes in fair value of long-term debt issued and related derivatives ......................................................................	(3,195)		3,882		(1,385)		581		4,376
Net income/(expense) from other financial instruments designated at fair value ...................................................	1,446		(1,195)		819		(422)		(1,589)
Net income from financial instruments designated at fair value ....................................................................	(1,749)		2,687		(566)		159		2,787
Gains less losses from financial investments .......................	1,189		809		166		564		324
Dividend income ................................................................	134		113		31		75		26
Net earned insurance premiums ..........................................	10,021		10,046		3,325		3,176		3,346
Gains on disposal of US branch network and cards business .	4,012		-		203		3,809		-
Other operating income .....................................................	1,343		1,571		321		526		286
Total operating income ..................................................	62,115		63,813		18,443		23,232		21,502
Net insurance claims incurred and movement in liabilities to policyholders ..................................................................	(10,652)		(8,172)		(3,877)		(2,536)		(1,555)
Net operating income before loan impairment charges and other credit risk provisions ................................	51,463		55,641		14,566		20,696		19,947
Loan impairment charges and other credit risk provisions ..	(6,519)		(9,156)		(1,720)		(2,433)		(3,890)
Net operating income .....................................................	44,944		46,485		12,846		18,263		16,057
Total operating expenses ...................................................	(31,483)		(30,379)		(10,279)		(10,851)		(9,869)
Operating profit .............................................................	13,461		16,106		2,567		7,412		6,188
Share of profit in associates and joint ventures ...................	2,757		2,523		914		1,003		967
Profit before tax ..............................................................	16,218		18,629		3,481		8,415		7,155
Tax expense ......................................................................	(4,287)		(3,346)		(658)		(2,244)		(1,634)
Profit after tax ................................................................	11,931		15,283		2,823		6,171		5,521
Profit attributable to shareholders of the parent company .	10,936		14,437		2,498		5,857		5,222
Profit attributable to non-controlling interests ...................	995		846		325		314		299
	US$		US$		US$		US$		US$
Basic earnings per ordinary share .......................................	0.58		0.79		0.13		0.32		0.29
Diluted earnings per ordinary share ....................................	0.58		0.78		0.13		0.31		0.28
Dividend per ordinary share (in respect of the period) ........	0.27		0.27		0.09		0.09		0.09
	%		%		%		%		%
Return on average ordinary shareholders' equity (annualised) .......................................................................................	8.9		12.6		5.8		14.6		13.2
Pre-tax return on average risk-weighted assets (annualised)	1.8		2.2		1.2		2.9		2.4
Cost efficiency ratio ..........................................................	61.2		54.6		70.6		52.4		49.5

Summary consolidated balance sheet

	At 30 September                2012		At             30 June                2012		At    31 December                2011
	US$m		US$m		US$m
ASSETS
Cash and balances at central banks ................................................................	138,628		147,911		129,902
Trading assets ...............................................................................................	422,842		391,371		330,451
Financial assets designated at fair value .........................................................	33,996		32,310		30,856
Derivatives ...................................................................................................	370,969		355,934		346,379
Loans and advances to banks ........................................................................	165,363		182,191		180,987
Loans and advances to customers .................................................................	1,001,096		974,985		940,429
Financial investments ...................................................................................	403,906		393,736		400,044
Assets held for sale .......................................................................................	14,685		12,383		39,558
Other assets ..................................................................................................	169,576		161,513		156,973
Total assets ..................................................................................................	2,721,061		2,652,334		2,555,579
LIABILITIES AND EQUITY
Liabilities
Deposits by banks .........................................................................................	121,111		123,553		112,822
Customer accounts .......................................................................................	1,312,136		1,278,489		1,253,925
Trading liabilities ..........................................................................................	329,048		308,564		265,192
Financial liabilities designated at fair value ....................................................	90,924		87,593		85,724
Derivatives ...................................................................................................	372,409		355,952		345,380
Debt securities in issue ..................................................................................	114,106		125,543		131,013
Liabilities under insurance contracts .............................................................	65,953		62,861		61,259
Liabilities of disposal groups held for sale .....................................................	8,670		12,599		22,200
Other liabilities .............................................................................................	126,940		123,414		111,971
Total liabilities .............................................................................................	2,541,297		2,478,568		2,389,486
Equity
Total shareholders' equity ............................................................................	171,630		165,845		158,725
Non-controlling interests .............................................................................	8,134		7,921		7,368
Total equity .................................................................................................	179,764		173,766		166,093
Total equity and liabilities ............................................................................	2,721,061		2,652,334		2,555,579
Ratio of customer advances to customer accounts ........................................	76.3%		76.3%		75.0%

Capital

Capital structure

	At		At		At
	30 Sep 2012		30 Jun 2012		31 Dec 2011
	US$m		US$m		US$m
Composition of regulatory capital
Tier 1 capital
Shareholders' equity .....................................................................................	165,787		160,606		154,148
Non-controlling interests .............................................................................	4,643		4,451		3,963
Regulatory adjustments to the accounting basis .............................................	(3,345)		(3,308)		(4,331)
Deductions ...................................................................................................	(31,660)		(31,080)		(31,284)
Core tier 1 capital .....................................................................................	135,425		130,669		122,496
Other tier 1 capital before deductions ...........................................................	17,253		17,110		17,939
Deductions ...................................................................................................	(1,138)		(845)		(845)
Tier 1 capital ..............................................................................................	151,540		146,934		139,590
Total regulatory capital ............................................................................	180,390		175,724		170,334
Total risk-weighted assets .......................................................................	1,155,111		1,159,896		1,209,514
Capital ratios	%		%		%
Core tier 1 ratio ...........................................................................................	11.7		11.3		10.1
Tier 1 ratio ..................................................................................................	13.1		12.7		11.5
Total capital ratio ........................................................................................	15.6		15.1		14.1

Risk-weighted assets

RWAs by risk type

	At		At		At
	30 Sep 2012		30 Jun 2012		31 Dec 2011
	US$m		US$m		US$m
Credit risk ....................................................................................................	937,241		931,724		958,189
Counterparty credit risk ...............................................................................	49,231		49,535		53,792
Market risk ..................................................................................................	44,283		54,281		73,177
Operational risk ...........................................................................................	124,356		124,356		124,356
	1,155,111		1,159,896		1,209,514

RWAs by global businesses

	At		At		At
	30 Sep 2012		30 Jun 2012		31 Dec 2011
	US$bn		US$bn		US$bn
Total ............................................................................................................	1,155.1		1,159.9		1,209.5
Retail Banking and Wealth Management ......................................................	297.0		298.7		351.2
Commercial Banking ....................................................................................	408.6		397.8		382.9
Global Banking and Markets .........................................................................	401.6		412.9		423.0
Global Private Banking .................................................................................	21.5		21.8		22.5
Other ...........................................................................................................	26.4		28.7		29.9

RWAs by geographical regions¹

	At		At		At
	30 Sep 2012		30 Jun 2012		31 Dec 2011
	US$bn		US$bn		US$bn
Total ............................................................................................................	1,155.1		1,159.9		1,209.5
Europe .........................................................................................................	318.9		329.5		340.2
Hong Kong ...................................................................................................	109.1		108.0		105.7
Rest of Asia-Pacific ......................................................................................	315.1		303.2		279.3
Middle East and North Africa .......................................................................	62.3		63.0		58.9
North America .............................................................................................	270.4		279.2		337.3
Latin America ..............................................................................................	100.3		99.8		102.3

1  RWAs are non-additive across geographical regions due to market risk diversification effects within the Group.

Profit before tax by global business and geographical region

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
By global business
Retail Banking and Wealth Management ............................	7,921		3,350		1,511		4,228		224
Commercial Banking ..........................................................	6,677		6,143		2,248		2,225		1,954
Global Banking and Markets ...............................................	7,294		5,817		2,247		1,968		1,006
Global Private Banking ......................................................	779		800		252		241		248
Other .................................................................................	(6,453)		2,519		(2,777)		(247)		3,723
	16,218		18,629		3,481		8,415		7,155
By geographical region
Europe ...............................................................................	(884)		5,102		(217)		330		2,955
Hong Kong ........................................................................	5,551		4,369		1,790		1,864		1,288
Rest of Asia-Pacific ...........................................................	6,277		5,750		1,905		2,348		2,008
Middle East and North Africa .............................................	1,048		1,152		276		440		405
North America ...................................................................	2,428		341		(926)		2,892		(265)
Latin America ....................................................................	1,798		1,915		653		541		764
	16,218		18,629		3,481		8,415		7,155

Summary information - global businesses

Retail Banking and Wealth Management

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	26,439		25,436		7,124		10,499		7,864
Loan impairment charges and other credit risk provisions ..	(4,426)		(7,277)		(1,153)		(1,503)		(3,007)
Net operating income .....................................................	22,013		18,159		5,971		8,996		4,857
Total operating expenses ...................................................	(14,922)		(15,781)		(4,704)		(5,093)		(5,035)
Operating profit/(loss) ...................................................	7,091		2,378		1,267		3,903		(178)
Share of profit in associates and joint ventures ...................	830		972		244		325		402
Profit before tax ..............................................................	7,921		3,350		1,511		4,228		224
Profit before tax relates to:
US Card and Retail Services ............................................	618		1,491		(150)		99		509
US run-off portfolios ......................................................	(1,110)		(3,483)		(149)		(750)		(2,120)
Gains on disposal of US branch network and cards business .......................................................................................	3,735		-		138		3,597		-
Rest of RBWM ...............................................................	4,678		5,342		1,672		1,282		1,835
Included in profit before tax:
Non-qualifying hedges ....................................................	(228)		(905)		(40)		(388)		(801)
Acquisitions, disposals and dilutions - Cards and branches ...........................................................................................	4,528		1,583		139		3,688		541
Acquisitions, disposals and dilutions - Other ...................	228		141		(11)		60		99
	%		%		%		%		%
Cost efficiency ratio ..........................................................	56.4		62.0		66.0		48.5		64.0
Pre-tax return on average risk-weighted assets (annualised)	3.3		1.3		2.0		5.3		0.2

Quarter ended 30 September

RBWM reported profit before tax of US$1.5bn for 3Q12, US$1.3bn higher than in 3Q11, notwithstanding the completion of 16 exits from non-strategic businesses in the latter part of 2011 and during 2012, notably CRS and 195 branches in the US. In the US run-off portfolios, pre-tax losses declined significantly, reflecting lower loan impairment charges in the Consumer and Mortgage Lending portfolio. This resulted from a reduction in lending balances and improved delinquency rates. Loan impairment charges also fell because of the higher costs in 3Q11 to obtain and realise collateral as a result of the delays in foreclosure activity. In addition, HSBC Finance benefited from lower adverse fair value movements on non-qualifying hedges during 3Q12 of US$48m (3Q11: US$927m) as the effect of falling long-term US interest rates was less pronounced.

In the rest of RBWM, excluding the effect of the depreciation of certain currencies against the US dollar, pre-tax profit declined, as revenue growth was more than offset by higher costs and lower income from associates. The revenue growth included increased insurance income in Hong Kong, following strong sales and renewals of life insurance products and, in Hong Kong and Europe, reflecting higher investment returns and favourable market movements, and higher net interest income in Hong Kong resulting from growth in average customer lending and deposit balances. Operating expenses increased as the effect of cost saving initiatives, including a significant reduction in staff numbers resulting from our organisational effectiveness programme, was more than offset by customer redress provisions, notably US$357m in respect of Payment Protection Insurance ('PPI') in the UK (3Q11: nil). The reduction in income from associates was primarily due to Ping An Insurance (Group) Company of China, Limited ('Ping An') where market valuation losses on equity securities held by their insurance business reflected volatile domestic stock markets. Loan impairment charges were broadly unchanged, with improved delinquency rates in the UK from the focus on higher quality lending offset by increased loan impairment charges in Brazil.

Nine months ended 30 September

Profit before tax of US$7.9bn was US$4.6bn higher than in 2011, in part due to gains of US$4.0bn on a number of strategic disposals during 2012 (2011: US$83m) which were partly offset by the absence of profit before tax previously generated by the businesses sold. Loss before tax in the run-off portfolio declined significantly due to lower loan impairment charges, coupled with lower adverse movements on the fair value of non-qualifying hedges in HSBC Finance of US$265m, compared with US$1.1bn in 2011. These were partly offset by lower net interest income following the reduction in lending balances.

In the rest of RBWM, excluding the effect of foreign exchange movements, profit before tax fell. This was mainly due to higher operating expenses from increased UK customer redress provisions and the non-recurrence of a pension credit in 2011 in the UK of US$256m resulting from a change in the inflation measure used to calculate the defined benefit pension obligations, partly offset by lower staff costs following a progressive reduction in headcount. Loan impairment charges were higher, driven by increased charges in Brazil which were partly offset by the improved delinquency in the UK. Reduced income from associates, mainly due to Ping An, also contributed to lower profit before tax. Revenue grew in Hong Kong and Latin America, in part driven by Wealth Management revenue, partly offset by declines in Europe and North America. In Hong Kong, increased revenue reflected higher customer deposit margins, growth in deposit volumes and a favourable performance in our insurance business which largely resulted from strong sales and renewals of life insurance products and higher investment returns. In Latin America, net interest income also rose, mainly in Brazil and Argentina.

Commercial Banking

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	12,400		11,691		4,147		4,210		4,011
Loan impairment charges and other credit risk provisions ..	(1,478)		(1,189)		(554)		(512)		(547)
Net operating income .....................................................	10,922		10,502		3,593		3,698		3,464
Total operating expenses ...................................................	(5,521)		(5,335)		(1,785)		(1,938)		(1,870)
Operating profit .............................................................	5,401		5,167		1,808		1,760		1,594
Share of profit in associates and joint ventures ...................	1,276		976		440		465		360
Profit before tax ..............................................................	6,677		6,143		2,248		2,225		1,954
Included in profit before tax:
Acquisitions, disposals and dilutions ................................	338		36		87		246		11
	%		%		%		%		%
Cost efficiency ratio ..........................................................	44.5		45.6		43.0		46.0		46.6
Pre-tax return on average risk-weighted assets (annualised)	2.2		2.3		2.2		2.2		2.1

Quarter ended 30 September

CMB's reported profit before tax of US$2.2bn in 3Q12 was 15% higher than in 3Q11, reflecting continued growth in revenue whilst maintaining our focus on costs.

Excluding the effect of foreign exchange movements, the rise in profit before tax was largely attributable to higher revenue in all regions. Net interest income from lending activities increased due to wider asset spreads and growth in average customer loan balances as we continued to support our customers' demand for credit. Net interest income from deposits also increased as a result of higher average customer account balances, driven by Payments and Cash Management, together with improved liability spreads in Hong Kong as short-term interest rates increased. Net fee income benefited from continued strong volume growth in Payments and Cash Management, particularly in Hong Kong and Europe reflecting new client mandates, and, to a lesser extent, in Global Trade and Receivables Finance. Higher profits from associates, in mainland China, and gains from business disposals of US$86m also contributed to the increase in profit before tax. Higher loan impairment charges reflected a rise in individually assessed provisions in North America and Latin America, together with the non-recurrence of releases in 3Q11. Operating expenses were broadly unchanged compared with 3Q11, reflecting strong cost control.

Nine months ended 30 September

CMB reported profit before tax of US$6.7bn, US$534m higher than in 2011, driven by strong revenue growth and higher income from our associates. Excluding the effect of foreign exchange movements, the increase in revenue was largely driven by higher net interest income as a result of strong average balance sheet growth, together with improved liability spreads, particularly in Hong Kong. The rise in net fee income reflected higher transaction volumes in both Global Trade and Receivables Finance and Payments and Cash Management, while enhanced collaboration with GB&M in line with our strategy drove an increase in revenue from cross-sales of GB&M products to CMB customers, largely of foreign exchange products. In addition, revenue benefited from disposal gains of US$333m from the sale of non-strategic branches in the US and the Argentina and Hang Seng general insurance businesses.

This increase in revenue was partly offset by higher loan impairment charges driven by a small number of individually assessed impairments in Europe, reflecting the challenging economic conditions in the region, together with an impairment charge on a single corporate exposure in Rest of Asia-Pacific. Loan impairment charges also rose in Latin America, notably in Brazil, following strong lending growth in previous periods. Operating expenses rose, driven by inflationary pressures, a customer redress provision relating to interest rate protection products in Europe and a credit in 2011 relating to defined benefit pension obligations in the UK which did not recur. We continued to fund investment in high priority growth markets, particularly in front line staff, from sustainable cost savings achieved through the implementation of our global business model which have contributed to an improved cost efficiency ratio.

Global Banking and Markets

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	14,654		13,187		4,319		4,536		3,498
Loan impairment charges and other credit risk provisions ..	(588)		(665)		10		(420)		(331)
Net operating income .....................................................	14,066		12,522		4,329		4,116		3,167
Total operating expenses ...................................................	(7,377)		(7,216)		(2,304)		(2,356)		(2,356)
Operating profit .............................................................	6,689		5,306		2,025		1,760		811
Share of profit in associates and joint ventures ...................	605		511		222		208		195
Profit before tax ..............................................................	7,294		5,817		2,247		1,968		1,006
Included in profit before tax:
Non-qualifying hedges ....................................................	(35)		59		(21)		9		29
Acquisitions, disposals and dilutions ................................	14		3		(6)		11		2
	%		%		%		%		%
Cost efficiency ratio ..........................................................	50.3		54.7		53.3		51.9		67.4
Pre-tax return on average risk-weighted assets (annualised)	2.3		2.1		2.2		1.9		1.0

Management view of net operating income/(expense)

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Global Markets ...................................................................	7,536		6,429		2,202		2,191		1,283
Credit .............................................................................	655		311		285		65		(219)
Rates ..............................................................................	2,168		1,114		363		611		(241)
Foreign Exchange ...........................................................	2,469		2,442		736		776		925
Equities ..........................................................................	536		873		140		211		261
Securities Services ...........................................................	1,199		1,284		381		423		430
Asset and Structured Finance ..........................................	509		405		297		105		127
Global Banking ...................................................................	4,240		4,046		1,455		1,438		1,376
Financing and Equity Capital Markets ............................	2,367		2,468		841		808		804
Payments and Cash Management ...................................	1,296		1,108		422		441		413
Other transaction services ..............................................	577		470		192		189		159
Balance Sheet Management ................................................	3,041		2,655		835		926		890
Principal Investments ........................................................	200		187		53		71		12
Other .................................................................................	(363)		(130)		(226)		(90)		(63)
Net operating income1 .......................................................	14,654		13,187		4,319		4,536		3,498

Net operating income/(expense) by geographical region

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Europe ...............................................................................	5,476		4,422		1,463		1,603		737
Hong Kong ........................................................................	2,105		1,883		674		643		642
Rest of Asia-Pacific ...........................................................	3,093		2,908		928		1,031		1,001
Middle East and North Africa .............................................	616		633		209		229		214
North America ...................................................................	2,048		1,968		641		608		434
Latin America ....................................................................	1,392		1,373		433		441		470
Intra-HSBC items ...............................................................	(76)		-		(29)		(19)		-
Net operating income1 .......................................................	14,654		13,187		4,319		4,536		3,498

1  Net operating income before loan impairment charges and other credit risk provisions.

Quarter ended 30 September

GB&M reported profit before tax of US$2.2bn in 3Q12, US$1.2bn higher than in 3Q11. Revenue growth reflected significantly higher Rates and Credit income, as credit spreads on both government and corporate bond portfolios tightened, liquidity increased, and investor sentiment improved. This compared with a particularly difficult trading environment in 3Q11. Legacy Credit revenue rose, mainly in North America, driven  by improved market conditions. Revenues in Global Trade and Receivables Finance, reported within 'Other transaction services', increased, mainly in Rest of Asia-Pacific as a result of growth in export related activity. By contrast, income from Foreign Exchange decreased, due to a fall in market volatility compared with the particularly high levels in 3Q11, mainly in Europe and Rest of Asia-Pacific. Performance in 3Q12 also benefited from lower individually assessed impairment charges and a net release of credit risk provisions on available-for-sale ABS holdings, following an improvement in underlying asset prices, compared with impairment charges on available-for-sale ABSs in 3Q11. This was coupled with the non-recurrence of impairment charges on Greek sovereign debt.

Nine months ended 30 September

Profit before tax of US$7.3bn was 25% ahead of 2011 as income grew across the majority of our business lines, with record revenues reported in the faster-growing regions of Hong Kong, Rest of Asia-Pacific and Latin America. Rates income rose significantly, mainly in Europe as noted above, despite unfavourable fair value movements from own credit spreads on structured liabilities (compared with favourable movements in 2011).

Credit reported strong trading revenue, mainly in Europe, driven by tightening spreads along with higher primary market revenues, principally in Hong Kong, as a result of higher issuance demand. This was partly offset by a decline in legacy Credit in Europe due to losses on disposal of assets, along with lower effective yields on the portfolio. Revenue from Foreign Exchange was broadly in line with 2011, as higher income from enhanced collaboration between GB&M and CMB was offset by the effect of a decline in market volatility. In Balance Sheet Management, higher gains were reported on the disposal of available-for-sale investments, mainly in the UK, as we managed structural interest rate risk in the balance sheet. The above movements were offset in part by a reduction in Equities revenues, mainly in Europe, driven by lower client activity as market volumes declined.

In Global Banking, Payments and Cash Management delivered strong revenue growth, driven by an increase in average liability balances, notably in Europe and Rest of Asia-Pacific. This reflected new mandates, partly as a result of the implementation of our Global Liquidity Solutions platform. Global Trade and Receivables Finance also reported higher revenues due to improved spreads and lending growth in Hong Kong and Rest of Asia-Pacific.

Loan impairment charges increased due to a small number of individually assessed charges in Europe, the Middle East and North Africa, and North America, although this was more than offset by a decline in credit risk provisions in Europe as impairment charges on available-for-sale ABSs and Greek sovereign debt declined. Operating expenses increased due to the credit recognised in 2011 relating to defined benefit obligations, which did not recur, and a customer redress provision relating to interest rate protection products in Europe taken in 1H12, together with with increased performance costs in line with the rise in net operating income.

Global Private Banking

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ..................	2,386		2,522		745		815		833
Loan impairment charges and other credit risk provisions ........................................................	(28)		(24)		(24)		2		(2)
Net operating income ......................................	2,358		2,498		721		817		831
Total operating expenses .....................................	(1,584)		(1,701)		(471)		(578)		(584)
Operating profit ...............................................	774		797		250		239		247
Share of profit in associates and joint ventures ....	5		3		2		2		1
Profit before tax ...............................................	779		800		252		241		248
Included in profit before tax:
Non-qualifying hedges ......................................	2		(3)		4		(2)		1
Acquisitions, disposals and dilutions ..................	56		1		-		58		-
	%		%		%		%		%
Cost efficiency ratio ............................................	66.4		67.4		63.2		70.9		70.1
Pre-tax return on average risk-weighted assets (annualised) ......................................................	4.7		4.4		4.6		4.3		4.2

Quarter ended 30 September

Our GPB operations reported profit before tax of US$252m for 3Q12, which was in line with 3Q11, driven by a reduction in operating expenses, arising from a decline in staff numbers, decreased performance-related pay due to lower revenue generated, and strict cost control. This was partly offset by lower revenue, reflecting a fall in brokerage fees as a result of lower client transaction volumes due to reductions in volatility. Fees, including account service fees, also declined due to a fall in average client assets as a result of cumulative negative net new money over the last four quarters and a reduction in client numbers. The negative net new money and the fall in client numbers were in part driven by a programme which GPB is undertaking in line with our strategy to focus the target client base on high net worth international and domestic relationships. Net interest income fell due to lower deposit balances, in part due to the sale of our operations in Japan, and narrower liability spreads in Switzerland reflecting lower interest rates. Loan impairment charges and other credit risk provisions increased, driven by impairment charges against a few individual customers in the UK, coupled with the non-recurrence of recoveries in the US in the comparable period, partly offset by the non-recurrence of an impairment of available-for-sale Greek sovereign debt securities in Hong Kong.

Nine months ended 30 September

Profit before tax of US$779m declined by 3% compared with 2011. Revenues decreased, driven by lower brokerage fees and account services fees as noted above. Fees from assets under management also reduced due to the fall in average balances in Europe, which was driven by unfavourable market movements, negative net new money and the fall in client numbers. The lower revenue was partly offset by a gain of US$67m on the sale of our operations in Japan. Operating expenses reduced, reflecting a decline in average staff numbers and lower performance-related pay, which was partly offset by higher customer redress provisions and increased restructuring and other related costs during 2012.

Other¹

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ..................	(23)		7,351		(361)		2,124		5,323
-  of which effect of changes in own credit spread on the fair value of long-term debt issued ..............................	(3,903)		3,972		(1,733)		474		4,114
Loan impairment charges and other credit risk provisions ..	1		(1)		1		-		(3)
Net operating income/(expense) ...................................	(22)		7,350		(360)		2,124		5,320
Total operating expenses ...................................................	(6,472)		(4,892)		(2,423)		(2,374)		(1,606)
Operating profit/(loss) ...................................................	(6,494)		2,458		(2,783)		(250)		3,714
Share of profit in associates and joint ventures ...................	41		61		6		3		9
Profit/(loss) before tax ...................................................	(6,453)		2,519		(2,777)		(247)		3,723
Included in profit/(loss) before tax:
Non-qualifying hedges ....................................................	(101)		(738)		157		(200)		(502)
Acquisitions, disposals and dilutions ................................	92		182		(38)		130		1

1  The main items reported under 'Other' are certain property activities, unallocated investment activities, centrally held investment companies, gains arising from the dilution of interests in associates, the effect of changes in credit spread on the fair value of our own long-term debt designated at fair value, and HSBC's holding company and financing operations. The results also include net interest earned on free capital held centrally, operating costs incurred by the Group Head Quarters operations in providing stewardship and central management services to HSBC, and costs incurred by the Group Service Centres and Shared Service Organisations and associated recoveries.

In 'Other', our reported losses before tax of US$2.8bn in 3Q12 and US$6.5bn in the nine months compared with profits before tax of US$3.7bn and US$2.5bn in the comparable periods in 2011. This was driven by adverse movements in credit spreads on the fair value of our long-term debt in 3Q12 and the nine months, compared with favourable fair value movements in 3Q11 and the nine months in 2011. These are not regarded internally as part of managed performance and are therefore not allocated to our global businesses.

Excluding this, our loss before tax for the nine months increased due to adverse fair value movements from interest and exchange rate ineffectiveness in the hedging of long-term debt designated at fair value issued by HSBC Holdings plc and its European and North American subsidiaries (compared with favourable fair value movements in the previous period), together with provisions of US$1.5bn (US$800m in 3Q12) for US AML, BSA and OFAC investigations recorded in 2012. These were partially offset by gains of US$314m on the sale of our non-strategic investments in four Indian banks, together with fees received in relation to the transition services agreement entered into following the sale of the CRS business in North America. In addition, we recorded favourable fair value movements on non-qualifying hedges compared with adverse movements in the previous period related to cross-currency swaps used to hedge fixed-rate long-term debt issued by HSBC Holdings.

Summary information - geographical regions

Europe

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	13,775		18,889		4,108		5,782		7,549
Loan impairment charges and other credit risk provisions ..	(1,409)		(1,866)		(372)		(690)		(693)
Net operating income .....................................................	12,366		17,023		3,736		5,092		6,856
Total operating expenses ...................................................	(13,246)		(11,924)		(3,957)		(4,755)		(3,910)
Operating profit/(loss) ...................................................	(880)		5,099		(221)		337		2,946
Share of profit/(loss) in associates and joint ventures .........	(4)		3		4		(7)		9
Profit/(loss) before tax ...................................................	(884)		5,102		(217)		330		2,955
Included in profit/(loss) before tax:
Non-qualifying hedges ....................................................	(91)		(640)		147		(179)		(444)
Own credit spreads ..........................................................	(3,031)		3,011		(1,426)		345		3,081
Acquisitions, disposals and dilutions ................................	(9)		-		(9)		-		-
	%		%		%		%		%
Cost efficiency ratio ..........................................................	96.2		63.1		96.3		82.2		51.8
Pre-tax return on average risk-weighted assets (annualised)	(0.4)		2.2		(0.3)		0.4		3.7

Profit/(loss) before tax by global business

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Retail Banking and Wealth Management ............................	216		1,070		308		(146)		301
Commercial Banking ..........................................................	1,191		1,359		417		292		315
Global Banking and Markets ...............................................	1,456		493		413		92		(509)
Global Private Banking ......................................................	380		469		144		71		154
Other .................................................................................	(4,127)		1,711		(1,499)		21		2,694
Profit/(loss) before tax .......................................................	(884)		5,102		(217)		330		2,955

Quarter ended 30 September

In Europe, the reported loss before tax of US$0.2bn in 3Q12 contrasted with a reported profit before tax of US$3.0bn in 3Q11. The loss was driven by adverse movements of US$1.4bn due to the effect of the change in credit spreads on the fair value of own debt in 3Q12, compared with favourable fair value movements of US$3.1bn in 3Q11. Excluding this, profit before tax was higher than in 3Q11, reflecting the stronger performance in GB&M, mainly in Rates and Credit, as credit spreads on both government and corporate bond portfolios tightened, liquidity increased and investor sentiment improved. In addition, in 3Q12, there were favourable movements on non-qualifying hedges compared with adverse movements in 3Q11 related to cross-currency swaps used to hedge fixed rate long term debt issued by HSBC Holdings. We also reported lower impairments on available-for-sale ABSs following an improvement in underlying asset prices.

Operating expenses increased, primarily due to UK customer redress provisions in RBWM, notably US$357m in respect of PPI in 3Q12, compared with no charge in 3Q11. The increase in expenses was partly offset by lower restructuring and other related costs, coupled with a reduction in staff costs as organisational effectiveness programmes across the region, mainly in RBWM, led to a fall in staff numbers.

Nine months ended 30 September

Our reported loss before tax of US$0.9bn compared with a profit before tax of US$5.1bn in 2011. This was driven by adverse movements in credit spreads on the fair value of own debt of US$3.0bn, compared with favourable fair value movements of US$3.0bn in 2011. Excluding this, profit before tax rose, reflecting favourable revenues and a reduction in loan impairment charges, partly offset by higher expenses.

Higher revenue in GB&M was driven primarily by Rates and Credit as spreads tightened. In addition, Balance Sheet Management reported higher disposal gains on available-for-sale debt securities, mainly in the UK, though this was offset by a decline in net interest income as yield curves continued to flatten and the available-for-sale security portfolio reduced in size as a result of disposals. CMB revenues also rose, benefiting from growth in average customer account balances, improved lending spreads and growth in average lending balances, mainly in the UK. Revenues in RBWM fell, driven by lower deposit spreads reflecting the low interest rate environment and strong competition. In addition, sales of wealth management products declined, in part due to a restructuring of our business offering in anticipation of future regulatory changes. This was partly offset by higher income as a result of the continued strong growth in average mortgage lending balances and higher spreads in the UK, coupled with higher lending balances in Turkey due to competitive pricing. Revenue also benefited from favourable movements on non-qualifying hedges related to long-term debt issued by HSBC Holdings, compared with adverse movements in 2011.

Loan impairment charges were lower than in 2011, mainly in RBWM in the UK where delinquency rates improved from our continued focus on higher quality lending, and credit risk provisions in GB&M reduced.

Expenses were significantly higher than in 2011, due to the increase in customer redress provisions, mainly in RBWM. In addition, a credit relating to defined benefit pension obligations in the UK in 2011 did not recur. Excluding these items, costs decreased as our organisational effectiveness initiatives progressed, delivering sustainable cost savings of approximately US$470m in the nine months. We estimate that the cost of the UK bank levy will be US$0.6bn for the full year 2012, which will be recognised in 4Q12 as required by accounting standards.

We reached the £4bn (US$6bn) lending target for the International SME Fund in the first nine months of the year and have now increased the size of the fund to £5bn (US$8bn). We have also increased the funds available for UK mortgage customers in 2012 from £15bn (US$24bn) to £17bn (US$27bn), with £4bn (US$6bn) (previously £3bn (US$5bn)) set aside for first time buyers. We have continued to fund this lending growth through our own resources rather than accessing the Bank of England's Funding for Lending scheme. 

Hong Kong

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	9,158		8,011		3,025		3,047		2,597
Loan impairment charges and other credit risk provisions ..	(56)		(137)		(24)		(13)		(112)
Net operating income .....................................................	9,102		7,874		3,001		3,034		2,485
Total operating expenses ...................................................	(3,612)		(3,542)		(1,216)		(1,191)		(1,203)
Operating profit .............................................................	5,490		4,332		1,785		1,843		1,282
Share of profit in associates and joint ventures ...................	61		37		5		21		6
Profit before tax ..............................................................	5,551		4,369		1,790		1,864		1,288
Included in profit before tax:
Non-qualifying hedges ....................................................	(30)		(14)		(12)		(6)		-
Acquisitions, disposals and dilutions ................................	53		12		46		4		4
	%		%		%		%		%
Cost efficiency ratio ..........................................................	39.4		44.2		40.2		39.1		46.3
Pre-tax return on average risk-weighted assets (annualised)	6.9		5.3		6.6		7.0		4.7

Profit/(loss) before tax by global business

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Retail Banking and Wealth Management ............................	2,643		2,263		890		809		664
Commercial Banking ..........................................................	1,522		1,216		521		501		391
Global Banking and Markets ...............................................	1,135		940		349		352		309
Global Private Banking ......................................................	180		156		58		58		26
Other .................................................................................	71		(206)		(28)		144		(102)
Profit before tax ................................................................	5,551		4,369		1,790		1,864		1,288

Quarter ended 30 September

In Hong Kong, reported profit before tax in 3Q12 increased by 39% on 3Q11 to US$1.8bn, the result of higher revenues which included gains on the sale of our Hang Seng General Insurance business of US$46m attributed to RBWM and CMB and our shares in two Indian banks of US$39m recorded in Other. Revenue also rose due to an increase in net interest income, which was driven by wider deposit spreads and loan and deposit growth during 2012, primarily in CMB and RBWM. Higher net fee income reflected increased debt capital markets fees in GB&M due to our involvement in a larger number of deals in 2012 for CMB and GB&M clients as well as increased transaction volumes in CMB, which resulted from trade-related business growth in line with our strategy. Insurance income benefited from the positive effect of market valuation changes in 3Q12 compared with the adverse market effects experienced in 2011, coupled with strong sales and renewals of life insurance products. Loan impairment charges and other credit risk provisions were lower, reflecting the non-recurrence of charges in 3Q11, notably individual impairment charges in CMB and an impairment of available-for-sale Greek sovereign debt securities in GPB.

Nine months ended 30 September

Reported profit before tax increased by 27% to US$5.6bn, including gains of US$314m on the sale of our shares in four Indian banks recorded in Other and the gain on the sale of the Hang Seng General Insurance business. Excluding these gains, revenue grew, driven by higher net interest income resulting from wider deposit spreads, and higher average balances in trade-related and term lending in CMB and in customer deposit balances. Income from the insurance business increased following the positive effect of market valuation changes in 2012 compared with the adverse market effects experienced in 2011, coupled with strong sales and renewals of life insurance products, partly offset by the non-recurrence of the implementation benefit of the refinement of the calculation of the present value of in-force ('PVIF') long-term insurance business in 2011. Trading income increased due to a strong performance in Rates, while Credit benefited from favourable debt securities trading and increased client activity. Loan impairment charges were lower due to the non-recurrence of impairment charges incurred in CMB and GPB in 2011. Operating expenses increased, though to a lesser extent than revenues, due to higher systems implementation and processing costs and wage inflation, partly offset by reduced average staff numbers as we continued to implement programmes to improve efficiency across our operations.

Rest of Asia-Pacific

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	8,569		8,103		2,622		2,963		2,755
Loan impairment charges and other credit risk provisions ..	(336)		(213)		(38)		(122)		(113)
Net operating income .....................................................	8,233		7,890		2,584		2,841		2,642
Total operating expenses ...................................................	(4,372)		(4,335)		(1,507)		(1,380)		(1,499)
Operating profit .............................................................	3,861		3,555		1,077		1,461		1,143
Share of profit in associates and joint ventures ...................	2,416		2,195		828		887		865
Profit before tax ..............................................................	6,277		5,750		1,905		2,348		2,008
Included in profit before tax:
Non-qualifying hedges ....................................................	(15)		(4)		10		(16)		(6)
Own credit spreads ..........................................................	(3)		2		(1)		(1)		4
Acquisitions, disposals and dilutions ................................	272		203		-		188		7
	%		%		%		%		%
Cost efficiency ratio ..........................................................	51.0		53.5		57.5		46.6		54.4
Pre-tax return on average risk-weighted assets (annualised)	2.8		3.3		2.5		3.2		3.2

Profit before tax by global business

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Retail Banking and Wealth Management ............................	1,283		1,286		362		456		520
Commercial Banking ..........................................................	1,950		1,674		700		673		613
Global Banking and Markets ...............................................	2,544		2,297		810		865		757
Global Private Banking ......................................................	139		78		25		88		29
Other .................................................................................	361		415		8		266		89
Profit before tax ................................................................	6,277		5,750		1,905		2,348		2,008

Quarter ended 30 September

In Rest of Asia-Pacific, reported profit before tax of US$1.9bn in 3Q12 was 5% down on 3Q11. Reported revenues declined due to the depreciation of a number of Asian currencies against the US dollar, notably the Indian rupee, and the reduction in revenues following the sale of our RBWM business in Thailand and our GPB business in Japan. Excluding these items, revenue rose marginally from higher net interest income, as average lending balances grew in CMB and GB&M, most notably in India, mainland China and Indonesia. Loan impairment charges declined due to an impairment release in Singapore compared with a charge in 3Q11. The improved performance was partly offset by higher operating expenses, reflecting a litigation provision of US$94m made in respect of a long standing court case as well as the impairment of our interest in a joint venture.

Nine months ended 30 September

Reported profit before tax increased by 9% to US$6.3bn, including gains of US$305m from the sale of non-strategic businesses in 2012. Excluding these gains, revenue rose driven by higher net interest income notably increased Balance Sheet Management income in GB&M in mainland China, mainly due to growth in the overall investment portfolio. Strong growth in average lending balances across most of the region, mainly in GB&M and CMB, also contributed, reflecting client demand and our strategy of growing assets selectively. This revenue growth was partly offset by currency depreciation. Loan impairment charges and other credit risk provisions rose due to an impairment charge on a corporate exposure in Australia, higher individual loan impairment charges in India in CMB, and a credit risk provision on an available-for-sale debt security in GB&M, partly offset by a release in Singapore as noted above. Costs were broadly in line with 2011 as wage inflation, higher restructuring and other related costs, a litigation provision and the impairment of our interest in a joint venture were broadly offset by lower average staff numbers, as we implemented programmes to improve efficiency across our operations, and the depreciation of certain Asian currencies against the US dollar. The contribution from our associates in mainland China rose, particularly from Bank of Communications Co., Limited and Industrial Bank Co. Limited, as a result of loan growth and higher fee income partly offset by increased operating expenses and impairment charges. The contribution from Ping An reduced, due to market valuation losses on equity securities held by their insurance business, which reflected volatile domestic equity markets, partly offset by increased income from the banking business.

Middle East and North Africa

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	1,813		1,927		576		635		691
Loan impairment charges and other credit risk provisions ..	(217)		(185)		(82)		(24)		(86)
Net operating income .....................................................	1,596		1,742		494		611		605
Total operating expenses ...................................................	(830)		(851)		(293)		(276)		(277)
Operating profit .............................................................	766		891		201		335		328
Share of profit in associates and joint ventures ...................	282		261		75		105		77
Profit before tax ..............................................................	1,048		1,152		276		440		405
Included in profit before tax:
Own credit spreads ..........................................................	(5)		10		(1)		(4)		14
Acquisitions, disposals and dilutions ................................	(70)		1		(70)		(3)		1
	%		%		%		%		%
Cost efficiency ratio ..........................................................	45.8		44.2		50.9		43.5		40.1
Pre-tax return on average risk-weighted assets (annualised)	2.3		2.7		1.8		2.9		2.8

Profit/(loss) before tax by global business

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Retail Banking and Wealth Management ............................	187		188		47		61		87
Commercial Banking ..........................................................	438		425		97		171		129
Global Banking and Markets ...............................................	454		509		168		215		170
Global Private Banking ......................................................	7		-		3		1		1
Other .................................................................................	(38)		30		(39)		(8)		18
Profit before tax ................................................................	1,048		1,152		276		440		405

Quarter ended 30 September

In the Middle East and North Africa, our reported profit before tax of US$276m in 3Q12 was US$129m lower than in 3Q11. Our results were affected by decisions to exit certain markets as well as a challenging political and economic environment across the region. We recorded an additional investment loss of US$74m on a subsidiary in the quarter, coupled with lower trading income reflecting a release of credit valuation adjustments in 3Q11. In addition, operating expenses increased on 3Q11 driven by costs associated with the merger with Oman International Bank ('OIB') in June 2012 and restructuring and other related costs from our planned exit from Pakistan. Excluding these items, costs fell due to sustainable cost saving initiatives.

Nine months ended 30 September

Our reported profit before tax of US$1.0bn decreased by 9%. Revenue was adversely affected by the investment loss noted above, totalling US$85m, together with unfavourable credit valuation adjustments on certain trading positions, largely related to a specific customer in GB&M. These items were partly offset by higher net interest income in RBWM, notably in Egypt due to higher average deposit balances and wider spreads as we benefited from higher interest rates. Net interest income in GB&M also increased due to higher yields on the available-for-sale investment portfolios in Balance Sheet Management. The positive effect of the revenue from OIB reported since the date of the merger was partially offset by lower GPB revenues, reflecting the exit of our domestic private banking operations in the UAE. Loan impairment charges were higher, mainly relating to a small number of large exposures in GB&M. Costs were lower than in 2011, despite incurring operating expenses for OIB since the date of the merger and restructuring and other related costs from our planned exit from Pakistan, as we continued to see the benefits of our operational effectiveness programmes. Profits from our principal associate, The Saudi British Bank, also increased due to a combination of higher income resulting from strong balance sheet growth and fee income, together with lower costs.

North America

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	12,353		12,379		2,375		6,417		4,139
Loan impairment charges and other credit risk provisions ..	(2,856)		(5,441)		(695)		(1,051)		(2,392)
Net operating income .....................................................	9,497		6,938		1,680		5,366		1,747
Total operating expenses ...................................................	(7,070)		(6,624)		(2,608)		(2,471)		(2,022)
Operating profit/(loss) ...................................................	2,427		314		(928)		2,895		(275)
Share of profit in associates and joint ventures ...................	1		27		2		(3)		10
Profit/(loss) before tax ...................................................	2,428		341		(926)		2,892		(265)
Included in profit/(loss) before tax:
Non-qualifying hedges ....................................................	(226)		(929)		(45)		(380)		(823)
Own credit spreads ..........................................................	(864)		949		(305)		134		1,015
Acquisitions, disposals and dilutions ................................	4,888		1,605		204		3,897		546
	%		%		%		%		%
Cost efficiency ratio ..........................................................	57.2		53.5		109.8		38.5		48.9
Pre-tax return on average risk-weighted assets (annualised)	1.1		0.1		(1.3)		3.8		(0.3)

Profit/(loss) before tax by global business

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Retail Banking and Wealth Management ............................	3,213		(2,047)		(261)		2,942		(1,602)
Card and Retail Services ..................................................	618		1,491		(150)		99		509
Run-off portfolios ..........................................................	(1,110)		(3,483)		(149)		(750)		(2,120)
Gains on disposal of US branch network and cards business .......................................................................................	3,735		-		138		3,597		-
Rest of RBWM ...............................................................	(30)		(55)		(100)		(4)		9
Commercial Banking ..........................................................	983		756		301		399		268
Global Banking and Markets ...............................................	758		738		209		151		(18)
Global Private Banking ......................................................	58		83		17		18		34
Other .................................................................................	(2,584)		811		(1,192)		(618)		1,053
Profit/(loss) before tax .......................................................	2,428		341		(926)		2,892		(265)

Quarter ended 30 September

In North America, our reported pre-tax loss of US$926m in 3Q12 was US$661m higher than in 3Q11 due to lower revenues and higher costs. Excluding the adverse credit spread movements on the fair value of our own debt of US$305m in 3Q12 and the favourable credit spread movements of US$1.0bn in 3Q11, revenue declined in 3Q12 due to the sale of CRS and lower lending balances in the CML portfolio. These were partly offset by lower adverse movements in the fair value of non-qualifying hedges in HSBC Finance of US$48m (compared with US$927m in 3Q11), as well as the gain on sale of US branches in 3Q12 of US$203m. Operating expenses increased, driven by an additional provision for US law enforcement and regulatory matters of US$800m relating to AML, BSA and OFAC investigations, along with increased compliance costs as we continued to address the requirements of the regulatory consent orders covering foreclosure activities, and as we invested in process enhancements and infrastructure related to AML, BSA and OFAC consent orders. These were partly offset by lower average staff numbers following the sales of CRS and 195 non-strategic branches (principally in upstate New York), as well as the effect of organisational effectiveness programmes. Loan impairment charges declined reflecting lower lending balances in our consumer finance portfolio, improved delinquency rates, and the sale of the CRS business in May 2012. Loan impairment charges also fell because of the higher costs in 3Q11 to obtain and realise collateral as a result of delays in foreclosure activity.

Nine months ended 30 September

Reported profit before tax was US$2.4bn, US$2.1bn higher than in 2011 primarily from the gains on sales of CRS, the US branches and the Private Client Services business in Canada. Excluding the above gains, the absence of the profit before tax previously generated from the businesses sold and the adverse credit spread movements on the fair value of our own debt (compared with a favourable movement in the nine months in 2011), pre-tax loss declined. This was due to lower loan impairment charges and higher revenue, partly offset by higher operating costs. Loan impairment charges fell, primarily in our consumer finance portfolio. Higher revenue primarily resulted from adverse movements on non-qualifying hedges in HSBC Finance of US$265m, (compared with US$1.1bn in the nine months in 2011), partly offset by lower net interest income resulting from lower average lending balances in the CML portfolio. Costs increased due to a provision for US regulatory matters of US$1.5bn. Regulatory and compliance costs increased by around US$200m. These increases were partly offset by the effect of initiatives to reduce costs as we achieved some US$340m of additional sustainable cost savings, as well as lower staff numbers, reduced litigation costs and the non-recurrence of software impairments.

As part of our continued strategic initiatives, during 3Q12 we reclassified US$3.7bn of customer loans and advances, net of impairment allowances, from our consumer finance portfolio to assets held for sale as we actively marketed this portfolio.

Latin America

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Net operating income before loan impairment charges and other credit risk provisions ................................	8,260		8,708		2,695		2,679		3,025
Loan impairment charges and other credit risk provisions ..	(1,645)		(1,314)		(509)		(533)		(494)
Net operating income .....................................................	6,615		7,394		2,186		2,146		2,531
Total operating expenses ...................................................	(4,818)		(5,479)		(1,533)		(1,605)		(1,767)
Operating profit .............................................................	1,797		1,915		653		541		764
Share of profit in associates and joint ventures ...................	1		-		−		-		-
Profit before tax ..............................................................	1,798		1,915		653		541		764
Included in profit before tax:
Acquisitions, disposals and dilutions ................................	122		125		-		107		96
	%		%		%		%		%
Cost efficiency ratio ..........................................................	58.3		62.9		56.9		59.9		58.4
Pre-tax return on average risk-weighted assets (annualised)	2.4		2.5		2.6		2.1		2.9

Profit/(loss) before tax by global business

	Nine months ended				Quarter ended
	30 Sep          2012		30 Sep          2011		30 Sep           2012		30 Jun           2012		30 Sep           2011
	US$m		US$m		US$m		US$m		US$m
Retail Banking and Wealth Management ............................	379		590		165		106		254
Commercial Banking ..........................................................	593		713		212		189		238
Global Banking and Markets ...............................................	947		840		298		293		297
Global Private Banking ......................................................	15		14		5		5		4
Other .................................................................................	(136)		(242)		(27)		(52)		(29)
Profit before tax ................................................................	1,798		1,915		653		541		764

Quarter ended 30 September

In Latin America, reported profit before tax for 3Q12 of US$653m was 15% lower than in 3Q11, mainly due to adverse exchange rate movements against the US dollar, a loss of US$21m recognised in 3Q12 relating to the reclassification of certain non-strategic businesses to held for sale in line with our strategy to simplify and restructure HSBC, and the non-recurrence of a gain on sale of the Afore business in Mexico in 3Q11 of US$83m. Excluding the above, profit before tax rose, mainly due to a rise in net interest income. This was mainly in Brazil, resulting from higher average lending balances in CMB and a higher yielding portfolio mix in RBWM. In Argentina, higher net interest income was driven by higher average lending balances in both RBWM and CMB. Loan impairment charges increased, mainly in RBWM in Brazil due to higher delinquency rates following strong balance sheet growth in previous periods in buoyant economic conditions which subsequently slowed. Also in Brazil, in CMB, loan impairment charges increased due to higher individual impairments. These were partly offset by lower loan impairment charges in RBWM and CMB in Mexico. When compared with the preceding quarters in 2012, there was a marginal improvement in loan impairment charges in the region as measures to improve credit quality in Brazil began to take effect. Operating expenses remained largely unchanged as union-agreed wage increases in Brazil and Argentina and inflationary pressures were broadly offset by cost control and cost savings initiatives across the region, which resulted in a reduction in average staff numbers of 7% and an improved cost efficiency ratio.

Nine months ended 30 September

Reported profit before tax was US$1.8bn, 6% lower than in 2011, mainly due to adverse exchange rate movements against the US dollar, a loss of US$158m relating to the reclassification of certain businesses to held for sale and the non-recurrence of the gain on sale of HSBC Afore in 2011, partly offset by a gain of US$102m following the completion of the sale of our general insurance business in Argentina. Excluding these items, profit before tax increased due to revenue growth in Brazil and Argentina reflecting a higher yielding portfolio mix in RBWM and higher average lending balances in CMB. Balance Sheet Management revenues rose in Brazil, as we benefited from downward movements in interest rates which lowered the cost of funding assets in this portfolio. This was partly offset by higher loan impairment charges, primarily in RBWM and CMB in Brazil. Costs were broadly in line with 2011, as a result of sustainable cost savings initiatives which saved some US$200m, cost control and lower restructuring and other related costs which offset inflationary pressures, union-agreed salary increases, volume-driven transactional taxes and a fine relating to anti-money laundering in Mexico.

Loans and advances to customers by industry sector and by geographical region

	Europe		Hong      Kong		Rest of      Asia-    Pacific		Middle East and     North     Africa		North America		Latin America		Gross loans and advances            to customers		Gross loans by industry sector as a % of total gross loans
	US$m		US$m		US$m		US$m		US$m		US$m		US$m		%
At 30 September 2012
Personal .........................................	182,106		67,386		47,996		6,067		86,680		18,566		408,801		40.2
Residential mortgages .................	132,219		50,586		35,764		1,956		71,425		5,127		297,077		29.2
Other personal ...........................	49,887		16,800		12,232		4,111		15,255		13,439		111,724		11.0
Corporate and commercial .............	221,809		97,967		83,455		22,252		49,038		35,507		510,028		50.1
Manufacturing ............................	58,741		10,395		19,062		3,450		9,890		12,876		114,414		11.2
International trade and services ..	68,010		32,738		30,962		8,998		13,656		9,662		164,026		16.1
Commercial real estate ...............	33,540		22,431		9,641		839		6,662		3,491		76,604		7.5
Other property-related ...............	7,866		16,909		7,065		2,101		6,204		390		40,535		4.0
Government ...............................	1,970		2,952		708		1,529		1,021		1,911		10,091		1.0
Other commercial ......................	51,682		12,542		16,017		5,335		11,605		7,177		104,358		10.3
Financial ........................................	59,395		4,572		4,412		1,318		23,129		1,674		94,500		9.3
Non-bank financial institutions ..	58,084		3,804		3,970		1,317		23,129		1,474		91,778		9.0
Settlement accounts ...................	1,311		768		442		1		-		200		2,722		0.3
Asset-backed securities reclassified ..	3,829		-		-		-		371		-		4,200		0.4
Total gross loans and advances to customers1 ..................................	467,139		169,925		135,863		29,637		159,218		55,747		1,017,529		100.0
At 30 June 2012
Personal .........................................	173,650		65,669		45,409		6,015		91,611		18,448		400,802		40.4
Residential mortgages .................	125,729		48,951		33,636		1,937		71,582		4,945		286,780		28.9
Other personal ...........................	47,921		16,718		11,773		4,078		20,029		13,503		114,022		11.5
Corporate and commercial .............	214,423		96,164		81,029		22,216		43,540		34,829		492,201		49.6
Manufacturing ............................	55,245		10,235		17,550		3,888		8,594		12,538		108,050		10.9
International trade and services ..	64,843		31,631		30,777		8,574		11,471		9,399		156,695		15.8
Commercial real estate ...............	32,563		21,510		9,544		940		6,706		3,451		74,714		7.5
Other property-related ...............	7,506		17,079		6,849		2,060		6,120		344		39,958		4.0
Government ...............................	2,073		2,906		390		1,514		774		1,853		9,510		1.0
Other commercial ......................	52,193		12,803		15,919		5,240		9,875		7,244		103,274		10.4
Financial ........................................	58,322		3,907		3,897		1,438		25,237		1,754		94,555		9.5
Non-bank financial institutions ..	57,460		3,413		3,492		1,433		25,186		1,547		92,531		9.3
Settlement accounts ...................	862		494		405		5		51		207		2,024		0.2
Asset-backed securities reclassified ..	4,243		-		-		-		401		-		4,644		0.5
Total gross loans and advances to customers1 ..................................	450,638		165,740		130,335		29,669		160,789		55,031		992,202		100.0
At 31 December 2011
Personal .........................................	166,147		63,181		43,580		5,269		95,336		20,112		393,625		41.1
Residential mortgages .................	119,902		46,817		32,136		1,837		73,278		4,993		278,963		29.1
Other personal ...........................	46,245		16,364		11,444		3,432		22,058		15,119		114,662		12.0
Corporate and commercial .............	204,984		91,592		77,887		21,152		41,271		35,930		472,816		49.3
Manufacturing ............................	45,632		9,004		16,909		3,517		7,888		13,104		96,054		10.0
International trade and services ..	64,604		29,066		29,605		8,664		10,710		10,060		152,709		15.9
Commercial real estate ...............	32,099		20,828		9,537		1,002		7,069		3,406		73,941		7.7
Other property-related ...............	7,595		17,367		6,396		1,770		5,729		682		39,539		4.1
Government ...............................	3,143		2,918		962		1,563		656		1,837		11,079		1.2
Other commercial ......................	51,911		12,409		14,478		4,636		9,219		6,841		99,494		10.4
Financial ........................................	63,671		3,473		3,183		1,168		12,817		1,907		86,219		9.0
Non-bank financial institutions ..	63,313		3,192		2,937		1,162		12,817		1,854		85,275		8.9
Settlement accounts ...................	358		281		246		6		-		53		944		0.1
Asset-backed securities reclassified ..	4,776		-		-		-		504		-		5,280		0.6
Total gross loans and advances to customers1 ..................................	439,578		158,246		124,650		27,589		149,928		57,949		957,940		100.0

1  Additionally, gross loans and advances to customers of US$4,864m (30 June 2012: US$5,602m; 31 December 2011: US$36,719m) are reported within assets held for sale.

Exposures to countries in the eurozone

The tables in this section summarise our exposures to selected eurozone countries, including governments and central banks along with quasi government agencies; banks; other financial institutions and corporates; and personal lending.

Exposures to banks, other financial institutions, other corporates and personal lending are based upon the counterparty's country of domicile.

Summary of net exposures to peripheral eurozone countries

	At 30 September 2012
	Sovereign and agencies		Banks		Other         financial    institutions and corporates		Personal		Total
	US$bn		US$bn		US$bn		US$bn		US$bn
Gross balance sheet exposure before risk mitigation ............................................	10.6		22.6		19.3		1.4		53.9
Risk mitigation ........................................	(6.6)		(16.4)		(1.7)		(0.1)		(24.8)
Net on-balance sheet exposure .................	4.0		6.2		17.6		1.3		29.1
Off-balance sheet exposures .....................	-		0.7		7.5		-		8.2
Total net exposure ................................	4.0		6.9		25.1		1.3		37.3
Total net exposure by country
Spain........................................................	0.8		2.7		7.9		0.1		11.5
Ireland .....................................................	0.3		1.8		7.3		0.1		9.5
Italy ........................................................	2.3		1.8		4.8		0.1		9.0
Greece .....................................................	-		0.3		3.9		0.9		5.1
Portugal ...................................................	0.6		0.3		0.8		-		1.7
Cyprus .....................................................	-		-		0.4		0.1		0.5
	4.0		6.9		25.1		1.3		37.3

Exposures to peripheral eurozone countries

Exposures to Spain

	At 30 September 2012
	Sovereign and agencies		Banks		Other         financial    institutions and corporates		Personal		Total
	US$bn		US$bn		US$bn		US$bn		US$bn
Gross balance sheet exposure before risk mitigation ............................................	1.9		7.0		5.7		0.1		14.7
Risk mitigation ........................................	(1.1)		(4.5)		(0.6)		-		(6.2)
Net on-balance sheet exposure .................	0.8		2.5		5.1		0.1		8.5
Off-balance sheet exposures .....................	-		0.2		2.8		-		3.0
Total net exposure ................................	0.8		2.7		7.9		0.1		11.5
Of which:
- net trading assets representing cash collateral posted ...........................	-		1.5		-		-		1.5
- on-balance sheet exposures held to meet DPF insurance liabilities ..............	0.2		0.3		0.1		-		0.6
Total credit default swaps
- CDS asset positions ...............................	0.6		0.1		-		-		0.7
- CDS liability positions ..........................	(0.6)		(0.1)		-		-		(0.7)
- CDS asset notionals ..............................	6.1		2.5		1.2		-		9.8
- CDS liability notionals ..........................	5.7		2.5		1.1		-		9.3

Exposures to Ireland

	At 30 September 2012
	Sovereign and agencies		Banks		Other         financial    institutions and corporates		Personal		Total
	US$bn		US$bn		US$bn		US$bn		US$bn
Gross balance sheet exposure before risk mitigation ............................................	1.0		10.5		6.4		0.2		18.1
Risk mitigation ........................................	(0.7)		(8.7)		(0.3)		(0.1)		(9.8)
Net on-balance sheet exposure .................	0.3		1.8		6.1		0.1		8.3
Off-balance sheet exposures .....................	-		-		1.2		-		1.2
Total net exposure ................................	0.3		1.8		7.3		0.1		9.5
Of which:
- net trading assets representing cash collateral posted ...........................	0.1		1.4		0.3		-		1.8
- on-balance sheet exposures held to meet DPF insurance liabilities ..............	0.1		0.3		-		-		0.4
Total credit default swaps
- CDS asset positions ...............................	0.1		-		0.1		-		0.2
- CDS liability positions ..........................	(0.1)		-		-		-		(0.1)
- CDS asset notionals ..............................	1.4		-		0.7		-		2.1
- CDS liability notionals ..........................	1.4		-		0.2		-		1.6

Exposures to Italy

	At 30 September 2012
	Sovereign and agencies		Banks		Other         financial    institutions and corporates		Personal		Total
	US$bn		US$bn		US$bn		US$bn		US$bn
Gross balance sheet exposure before risk mitigation ............................................	6.6		3.8		3.0		0.1		13.5
Risk mitigation ........................................	(4.3)		(2.3)		(0.6)		-		(7.2)
Net on-balance sheet exposure .................	2.3		1.5		2.4		0.1		6.3
Off-balance sheet exposures .....................	-		0.3		2.4		-		2.7
Total net exposure ................................	2.3		1.8		4.8		0.1		9.0
Of which:
- net trading assets representing cash collateral posted ...........................	-		0.6		-		-		0.6
- on-balance sheet exposures held to meet DPF insurance liabilities ..............	0.3		0.4		0.3		-		1.0
Total credit default swaps
- CDS asset positions ...............................	0.7		0.4		0.1		-		1.2
- CDS liability positions ..........................	(0.7)		(0.4)		(0.1)		-		(1.2)
- CDS asset notionals ..............................	7.6		6.0		3.7		-		17.3
- CDS liability notionals ..........................	8.1		5.6		3.9		-		17.6

Exposures to Greece

	At 30 September 2012
	Sovereign and agencies		Banks		Other         financial    institutions and corporates		Personal		Total
	US$bn		US$bn		US$bn		US$bn		US$bn
Gross balance sheet exposure before risk mitigation ............................................	-		0.9		3.7		0.9		5.5
Risk mitigation ........................................	-		(0.7)		(0.3)		-		(1.0)
Net on-balance sheet exposure .................	-		0.2		3.4		0.9		4.5
Off-balance sheet exposures .....................	-		0.1		0.5		-		0.6
Total net exposure ................................	-		0.3		3.9		0.9		5.1
Of which:
- net trading assets representing cash collateral posted ...........................	-		-		-		-		-
- on-balance sheet exposures held to meet DPF insurance liabilities ..............	-		-		-		-		-
Total credit default swaps
- CDS asset positions ...............................	-		-		0.1		-		0.1
- CDS liability positions ..........................	-		-		(0.1)		-		(0.1)
- CDS asset notionals ..............................	-		-		0.3		-		0.3
- CDS liability notionals ..........................	-		-		0.3		-		0.3

Exposures to Portugal

	At 30 September 2012
	Sovereign and agencies		Banks		Other         financial    institutions and corporates		Personal		Total
	US$bn		US$bn		US$bn		US$bn		US$bn
Gross balance sheet exposure before risk mitigation ............................................	1.1		0.5		0.3		-		1.9
Risk mitigation ........................................	(0.5)		(0.2)		-		-		(0.7)
Net on-balance sheet exposure .................	0.6		0.3		0.3		-		1.2
Off-balance sheet exposures .....................	-		-		0.5		-		0.5
Total net exposure ................................	0.6		0.3		0.8		-		1.7
Of which:
- net trading assets representing cash collateral posted ...........................	0.4		-		-		-		0.4
- on-balance sheet exposures held to meet DPF insurance liabilities ..............	0.1		-		-		-		0.1
Total credit default swaps
- CDS asset positions ...............................	0.2		0.1		-		-		0.3
- CDS liability positions ..........................	(0.2)		-		-		-		(0.2)
- CDS asset notionals ..............................	1.6		0.9		0.8		-		3.3
- CDS liability notionals ..........................	1.6		0.8		0.8		-		3.2

Exposures to Cyprus

	At 30 September 2012
	Sovereign and agencies		Banks		Other         financial    institutions and corporates		Personal		Total
	US$bn		US$bn		US$bn		US$bn		US$bn
Gross balance sheet exposure before risk mitigation ............................................	-		-		0.3		0.1		0.4
Risk mitigation ........................................	-		-		-		-		-
Net on-balance sheet exposure .................	-		-		0.3		0.1		0.4
Off-balance sheet exposures .....................	-		-		0.1		-		0.1
Total net exposure ................................	-		-		0.4		0.1		0.5
Of which:
- net trading assets representing cash collateral posted ...........................	-		-		-		-		-
- on-balance sheet exposures held to meet DPF insurance liabilities ..............	-		-		-		-		-
Total credit default swaps
- CDS asset positions ...............................	-		-		-		-		-
- CDS liability positions ..........................	-		-		-		-		-
- CDS asset notionals ..............................	-		-		-		-		-
- CDS liability notionals ..........................	-		-		-		-		-

Redenomination risk

As a result of the continuing distressed conditions experienced by the peripheral eurozone countries, there is an increased possibility of a member state exiting from the eurozone. There is currently no established legal framework within the European treaties to facilitate such an event; consequently, it is not possible to accurately predict the course of events and legal consequences that would ensue.

Our current view is that there would be a greater impact on HSBC from a euro exit of Greece, Italy or Spain than from Ireland, Portugal or Cyprus, where our exposures are substantially lower.

In-country funding exposure at 30 September 2012

	Denominated in:
	euros		US dollars		other      currencies		Total
	US$bn		US$bn		US$bn		US$bn
Greece
In-country assets ...............................................	2.1		0.1		0.1		2.3
In-country liabilities ..........................................	(1.5)		(0.8)		(0.1)		(2.4)
Net in-country funding exposure .......................	0.6		(0.7)		-		(0.1)
Off-balance sheet exposure/hedging ...................	(0.2)		0.2		0.2		0.2
Italy
In-country assets ...............................................	1.1		-		-		1.1
In-country liabilities1 ........................................	(1.9)		-		-		(1.9)
Net in-country funding exposure .......................	(0.8)		-		-		(0.8)
Off-balance sheet exposure ...............................	0.6		-		-		0.6
Spain
In-country assets ...............................................	2.9		0.8		0.1		3.8
In-country liabilities ..........................................	(1.7)		(0.5)		-		(2.2)
Net in-country funding exposure .......................	1.2		0.3		0.1		1.6
Off-balance sheet exposure ...............................	0.7		0.2		-		0.9

1  In-country liabilities in Italy include liabilities issued under local law but booked outside the country.

Selected items included in profit before tax by geographical region and global business

	Quarter ended
	30 Sep           2012		30 Jun           2012		31 Mar           2012		31 Dec           2011		30 Sep           2011		30 Jun           2011		31 Mar           2011
	US$m		US$m		US$m		US$m		US$m		US$m		US$m
Non-qualifying hedges
Europe ...................................	147		(179)		(59)		349		(444)		(115)		(81)
Hong Kong ............................	(12)		(6)		(12)		-		-		(9)		(5)
Rest of Asia Pacific ................	10		(16)		(9)		(16)		(6)		-		2
North America .......................	(45)		(380)		199		(138)		(823)		(130)		24
	100		(581)		119		195		(1,273)		(254)		(60)
Retail Banking and Wealth Management ......................	(40)		(388)		200		(133)		(801)		(133)		29
Global Banking and Markets ...	(21)		9		(23)		31		29		(1)		31
Global Private Banking ..........	4		(2)		-		(2)		1		(6)		2
Other .....................................	157		(200)		(58)		299		(502)		(114)		(122)
	100		(581)		119		195		(1,273)		(254)		(60)
Own credit spreads
Europe ...................................	(1,426)		345		(1,950)		(64)		3,081		327		(397)
Rest of Asia Pacific ................	(1)		(1)		(1)		-		4		-		(2)
Middle East and North Africa .	(1)		(4)		-		4		14		(4)		-
North America .......................	(305)		134		(693)		21		1,015		124		(190)
	(1,733)		474		(2,644)		(39)		4,114		447		(589)
Acquisitions, disposals and dilutions1
Europe ...................................	(9)		-		-		-		-		-		-
Hong Kong ............................	46		4		3		3		4		4		4
Rest of Asia Pacific ................	-		188		84		(7)		7		189		7
Middle East and North Africa .	(70)		(3)		3		35		1		-		-
North America .......................	204		3,897		787		588		546		412		647
Latin America ........................	-		107		15		10		96		15		14
	171		4,193		892		629		654		620		672
Retail Banking and Wealth Management ......................	128		3,748		880		598		640		425		659
Commercial Banking ..............	87		246		5		14		11		12		13
Global Banking and Markets ...	(6)		11		9		-		2		1		-
Global Private Banking ..........	-		58		(2)		(10)		-		1		-
Other .....................................	(38)		130		-		27		1		181		-
	171		4,193		892		629		654		620		672

1  For disposed of businesses, this includes the gain or loss on disposal and material results of operations as described on page 5.

Abbreviations

AML	Anti-money laundering
BSA	Bank Secrecy Act
CMB	Commercial Banking
CML	Consumer and Mortgage Lending portfolio
CRS	Cards and Retail Services business
GB&M	Global Banking and Markets
GPB	Global Private Banking
OFAC	Office of Foreign Assets Control (US)
Ping An	Ping An Insurance (Group) Company of China, Ltd
PPI	Payment Protection Insurance
RBWM	Retail Banking and Wealth Management
RWA	Risk-weighted asset
UK	United Kingdom
US	United States of America

 

END

 

 

IMSFSSFWLFESEDF