Royal Mail response to Ofcom Review

RNS Number : 2709Y

Royal Mail PLC

01 March 2017

 

01 March 2017

Royal Mail plc

Royal Mail response to Ofcom Review

Royal Mail plc (RMG.L) notes that Ofcom continues to find high levels of customer satisfaction and value for money with postal services. Ofcom has stated that there is strong competition in the access market. Ofcom has also recognised our progress on efficiency.

We are disappointed that Ofcom does not agree with us that there is a pressing need for a pro-active framework to help sustain the universal service. We will continue to focus on delivering a high quality, value for money service for our customers across the UK.

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Contacts:

Company Secretariat

Kulbinder Dosanjh

Phone: [phone]

Email: [e-mail] 

Media

Andrew Moys / Peter Tilley

Phone: [phone]

Email: [e-mail] / [e-mail] 

Royal Mail press office out of hours: 020 3338 1007

Investor Relations

Catherine Nash

Phone: [phone]

Email: [e-mail]

About Royal Mail

Royal Mail plc is the parent company of Royal Mail Group Limited, the leading provider of postal and delivery services in the UK and the UK's designated universal postal service provider. UK Parcels, International and Letters (UKPIL) comprises the company's UK and international parcels and letters delivery businesses operating under the "Royal Mail" and "Parcelforce Worldwide" brands. Through the Royal Mail Core Network, the company delivers a one-price-goes-anywhere service on a range of parcels and letters products. Royal Mail has the capability to deliver to more than 29 million addresses in the UK, six days a week (excluding UK public holidays). Parcelforce Worldwide operates a separate UK network which collects and delivers express parcels. Royal Mail also owns General Logistics Systems (GLS) which operates one of the largest ground-based, deferred parcel delivery networks in Europe.

 

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